Small Batch Local Kitchen
- Sick staff prohibited in the workplace
We booked the reservation 2 hours before on New Years Eve. The place was pretty empty. The food was good, not spectacular. Server was nice but not attentive.
The food was great as was the service. This is our second time and I had crab cakes this time. The crab cakes were huge, full of crabmeat and delicious.
The waiter was very friendly and personable, he waited on us last time and I was very pleased when I saw him again.
The food was excellent. My boyfriend is vegan and had several options, I had the salmon cooked medium and it was nicely caramelized on the outside and moist on the inside.
This is one of the few restaurants we’ve been to that source locally and offer organic when available.
Food was delicious and the space is very nice.
Had Thanksgiving dinner here. I thought it was more farm-to-table and less hospital cafeteria food. I was wrong. The food was bland, boring, and definitely not worth the time or money spent. Even the plating was disappointing. The food was just slopped onto the plate. The service was very slow despite a prix fixe menu and many empty tables. They waitstaff was overwhelmed so we were waited on by the overwhelmed bartender. We were sat in the back and the bar is at the front. He couldn't see us nor us him. We ordered a bottle of wine and got two glasses. He did his best but it wasn't his role. We definitely won't be back.
We were glad to find a restaurant open for Thanksgiving dinner while we were out of town. While adequate, the food and service were just OK. I am sure that the regular menu is better.
I don’t think Thanksgiving is the time to go to this place. They had a special menu which seemed to have been prepared mostly in advance and barely warmed up to serve. The Brie en Croute wasn’t warm at all, just cold Brie in cooked puff pastry. They redid that item and it was better.
The prime rib was an enormous piece that covered the entire plate (on top of all the sides). Kudos for portion and quality but it was a 3” thick slice. I’ve never seen prime rib that wasn’t sliced thinly before serving. It was hard to cut and eat, especially with all the fat. It would have been lovely sliced though. And it was hard to get to the sides underneath. The stuffing and mashed potatoes were very good and worth the hassle.
For dessert, the peanut butter pie was great, creamy and rich, and the bread pudding was awful, flavorless, dried bread with no richness or moistness.
We looked at the regular menu on the way out and it looked good. We’d heard great things about this place so it was disappointing.
We understand that wait staff is really stretched so understand that service was not great.
More frustrating was the fact that they have a very limited menu to begin with and then were out of several of the few offerings. Sorry, no crab cakes. Sorry, no shrimp.
Would not recommend. But the bartender made a very nice martini!
Excellent all the way around
Excellent dining experience! Upscale dishes, top-notch service, wonderful ambiance. Pricey, but portions are worth it!
The Misfits visited Crossings Restaurant, bar and lounge on 4/6. The biggest surprise we encountered was the restaurant was empty on a Saturday evening. We were promptly seated, the restaurant was immaculately clean, the tables were dressed in more of a formal fashion. The food was great, our waiter was the perfect blend of attentive and out of the way. The Crossing is one of those the best-kept secrets. For the book club it was great we could hear each other talk. We will be going back in August.
Fantastic! One of the best restaurants by far; food was exceptional
The food is good and the service is wonderful and most attentive.
We originally were going to a different restaurant but there was a 2 hour wait. So I went on Open Table and found Crossings could seat us. Amazing food and service. Crabcakes were awesome! Everyone was happy!
This restaurant is what it is---A Hotel Restaurant. Food is above acceptable and the service great. More of a "bar style" menu, but some things are above average.
Great food and attentive staff...
Has quiet areas to have good conversations for business meetings
It was so nice and my mother and daughter enjoyed it.
We attended their Mother's Day brunch held in one of the ballrooms. The food and service were outstanding, and they were very accommodating. We will definitely attend one of these functions again.
The food and atmosphere was very good for the Mother's Day Brunch. I did think the pricing for a 6 year was a little too exuberant. She does not eat a lot.
We've been twice and now count on Crossings as our go-to for any occasion, from a simple dinner for us two foodies to a multi-generational family event. Crossings is so easy when you need a gathering spot for friends and family coming from different directions. The menu has something for everyone on top of exceptional taste and presentation. The service is prompt, professional and tidy. The atmosphere is clean, sleek and urban but not elite. The bar lounge area is fun and busy while it's quieter in the back. For a hotel near the highway it is very private, quiet and surrounded by trees. I hope the chef plans to stay!
coffee was cold - asked twice for hot coffee
food was lukewarm
We stopped at Crossings on the way home from visiting family on Christmas Day. Overall, the restaurant was good, but since the dinner was a buffet, I don't have any way of comparing how the food would be when ordering off the menu.
I suspect some of the food had been sitting out on the buffet line too long as the chicken scalloped potatoes were quite dry. The prime roast of beef was cooked only rare to medium rare, and my wife prefers well done, so she had to pass. Most good restaurants will offer. "End cuts" of beef that are more well done...perhaps Crossings should consider doing so too.
The desserts were good and seemed fresh.
Service and environment were good, and the restaurant wasn't hard to find. I would go again, and also recommend others try the restaurant.
Overall, it was an OK experience. The only downside was that it would have been good to include a kid-friendly offering like a bowl of plain pasta or something. I think that overall it was geared more towards adults instead of children, but three out of four in my party of four family liked it and that's pretty good I think! Great service and very courteous.
While we appreciate having a place to go on Christmas, we would have preferred hot food and not cold to Luke warm. Cold beef, cold salmon, cold veggies and cold ravioli. We told our server and he brought it to the attention of management. Appears the stereo cans went out and no one noticed until we complained. They added new stereo, but it was too late fr us. Much to their credit, They did comp us one meal.
The food was not warm but good. I don’t ever under any circumstances, send food back to the kitchen so I just grinned and bared it. But other than that everything was great. My waiter, DeJames was very attentive and kind.
Food took forever to come out and server never checked back with us so we had to ask a different server to get her to bring our check. Food was good but would not return unless we had a lot of time.
A good meal and will visit again.
Great time for my wife's birthday, good drinks, had the lamb medium, it was fantastic.
Came from a 5 hour car ride from South Carolina . We were stuck in a lot of traffic on I95 and at arrived at 10:40 pm (kitchen closes at 11pm). Was tired and hungry, so we booked an overnight stay at the Westin particularly so that we can have a great meal at Crossings (we've been there before). The $40 ribeye was over cooked and the $30 lamb chops were swimming in a very sweet sauce. Our waitstaff was busy doing her end of shift tasks, so she really didn't check on us. We ate it because we were hungry, but the value of this meal did not equate to what we payed for. So very disappointed, because we thoroughly enjoyed it the first time.
Our family visited the Crossings on last Thursday June 15 after my daughters graduation. We had a large party of 15. And the ambience, waiters and food were all superb. This restaurant definitely receives 5 STARS! I would recommend this establishment to everyone :)
The worst mother's day buffet I've ever paid good money for. Food quality was poor. The buffet was not maintained and many dishes were empty for far too long. The beef on the carving station was raw, not rare. I know the difference. So long story short, I spent 35 bucks per head times 9 and had a few cocktail shrimp, an omelet and a salad. Nice Hotel, rude and terrible server. Rip off
Best Mother's Day brunch I've ever had!!!
We waited 10-15 minutes for someone to greet us despite their being only one party in the dining room. I asked for a cocktail and they didn't have all the the ingredients to make it, so they just sent some sparkling wine and pretended it was the drink I ordered. Someone, walked up to the table and took the wine glasses off. She didn't speak or anything. The food was cold, they served vegetables that had been reheated. We waited for over 30 minutes for food and their was only one other table. The manager ( I am guessing) came up and asked how the food was and when we said ok, she said she wasn't convinced and kept standing and staring at us and in an aggressive a rude tone said that she is used to getting a fantastic review. She was waiting to get us to change our opinions. We kept saying it was ok and she finally walked off. It's sad. It was our wedding anniversary. Thankfully, the food was much better when we got married there.
We had a wonderful Valentine's night here. The food was phenomenal!!!
The Westin's restaurant, The Crossings, has been a consistently excellent business lunch spot. Trying for dinner was a great idea. The staff is professional, helpful, and pleasant all at once. There is no corkage fee, so our nice bottle of wine that we brought was that much better. The food was perfectly prepared and presented. The beef carpaccio was thinly sliced, precisely seasoned, with dressed greens that complimented the dish. The jerk salmon special as just that, very special. A lovely evening - I can now recommend it for lunch and dinner!
Your staff walked back and forth past by our table for 20 minutes ignoring us before we finally flagged one of your waitresses. We laughed at how bad your service was, never seen anything like it, hopefully never again.
Also mashed potatoes are bland, gravy is preferred, maybe you could put some out, also, will need a spoon to serve it.
There are a lot of things about running a restaurant you don't seem to get.
Great Christmas set up, professional and great quality of foods.
Was looking for a nontraditional Thanksgiving dinner. We were able to order off the menu and all of the food was delicious. The service was excellent as well and it was a great value.
Their Thanksgiving Buffet was great. If you left hungry it was your own fault. Plenty of food and variety. Will be going there for Thanksgiving next year.
The Christmas prefix meal was good but the fact that 20% gratuity was already added to the bill for such slow, non existent service was insulting. We were told "thank you for your patience". Not sure if staff didn't show up or just poorly planned but it got old quickly having to wait to order, ask for water, wait for food, wait for check etc.
Small Batch Local Kitchen offers takeout which you can order by calling the restaurant at (804) 282-8444.
Small Batch Local Kitchen is rated 3.9 stars by 69 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.