Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump

Commentaires sur le restaurant Shula's Steak House - Hilton Richmond Hotel & Spa/Short Pump de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Donna VIP

   Richmond10 commentaires

   1.0

   Y est allé le 16 février 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   After driving an hour in the pouring rain for what was supposed to be a nice date; my husband and I finally arrived. After trying to find a parking space in the pouring rain, we go inside looking forward to relaxing and enjoying an evening of time together. We find a sign outside the restaurant stating that it is CLOSED, due to power failure. Of course, it didn't seem as though they had lost their power. Of course, when we had made our reservations, we took the 8:00 pm time slot because it was the earliest available, since it was Valentines weekend. I had just received an email, just 10 minutes earlier reminding us of our reservation. If they can send out an automated email and text to remind you of the reservation; it seems like someone could figure out how to send one letting us know they were closed. They could've even called us, since they do ask for all that information when you make a reservation. We were very disappointed and angry about how this was handled. Of course, there was no place to eat at that time because reservations had been booked for days. This is not the way to run a business.
   

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2. V

   Vincent

   Mobile3 commentaires

   1.0

   Y est allé le 15 février 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   Never got the chance to eat. Drove one hour and the power was out. Would have been nice for someone to let everyone who had a reservation know they had issues and could have made other arrangements. My complaint is about the lack of communication and not the food or service we had none.
   

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3. c

   chris

   Chicago 4 commentaires

   1.0

   Y est allé le 4 janvier 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   Disappointed. Over priced with an Appleby’s atmosphere. Off the rotation.
   

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4. J

   Judy

   Washington DC17 commentaires

   5.0

   Y est allé le 2 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   We were there on a Thursday at 5 pm …the only people there ..it was lovely! Food very good-filet salad and burger. Bartender/server/everything lady was lovely and we had a blast. Highly recommend filet salad. Delish!
   

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5. W

   Willy

   Richmond1 commentaire

   1.0

   Y est allé le 27 décembre 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 4
   4. Ambiance 3

   Food was awful Waitstaff tried their best and were very professional
   

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6. A

   Andrew

   Richmond12 commentaires

   3.0

   Y est allé le 25 décembre 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 1

   The food wasn’t bad. The setting is just not welcoming as the restaurant is in a hotel lobby. Not a great value for the money. I’m not upset that I went but would not return.
   

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7. H

   Howard

   Richmond1 commentaire

   3.0

   Y est allé le 10 décembre 2024

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Dined early (6:00) on a Tuesday evening. Not enough patrons to make being seated in the dining room an option and were told that the menu in the bar was the same and to seat yourself at any available table. Server was polite and friendly. Food was well prepared and tasty enough but presentation was lacking. Filet mignon was served alone on a large plate with no garnish at all. Just a small portion of entree lost on a oversized plate. Unfortunately not very appetizing. Possibly just picked a bad night to try Shula's but probably won't try again.
   

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8. W

   William

   Washington DC28 commentaires

   5.0

   Y est allé le 28 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our server, Aquila, was excellent! We ordered the Thanksgiving Feast, and it was perfect! Aquilla checked on us several times and ensured our beverages were full. Everything was superb, just as we expected from Shula's!
   

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9. M

   Mike

   Richmond1 commentaire

   5.0

   Y est allé le 29 septembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We ate in the bar area. The server was knowledgeable and attentive. The food was good and the portion size was just about right.
   

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10. M

    Mothersdaymiscue

    Richmond2 commentaires

    3.0

    Y est allé le 11 juillet 2024

    1. Cote globale 3
    2. Nourriture 3
    3. Service 4
    4. Ambiance 4

    Strip steak and scallops were excellent. Chicken breast and shrimp pasto, however, were merely ok. Lobster bisque was not good.
    

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