Shula's Steak House - Gainesville

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1. KG

   KevinG

   Coastal Georgia

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service4ambience5

   It was not the fine dining experience I expected. The size of the restaurant is modest but all the diners were clustered in one small area. Overall the food was excellent but also lacking in the wow factor, the steaks were rather plain and nearly bland. The sides are excellent. The service was at the level we were comfortable. The desert required a half hour notice yet the cake wasn't freshly cooked which was weird. Overall it was a nice quiet evening dining with friends and family.

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2. G

   Gatorguy

   Baltimore

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   overall4food5service5ambience4

   Amazing steaks and food. Nice atmosphere and attentive service. Needs more imaginative appetizers.

   Report
3. LT

   LarryT

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food4service5ambience4

   On the website lamb was listed as an entre. No lamb disappointed but the sea bass was delicious

   Report
4. e

   eduplus

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on January 15, 2023

   overall5food5service5ambience5

   Everything was perfect!

   Report
5. SS

   SusanS

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   Amber was an excellent, attentive server. My steak was perfectly cooked, the mushrooms and Brussels sprouts were quite good, and the crème brûlée was yummy.

   Report
6. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food4service5ambience4

   There were 6 of us to celebrate a 50th birthday. Restaurant was a bit cold but we got a really nice table kind of by ourselves with beautiful high back chairs. The waitress was very nice and accommodating to our requests. Almost everyone at the table ordered apps that were all very good and all the temperatures of the food was as it should be. We ordered a beautiful bottle of Russian River wine and others not having wine had cocktail’s and beers all very good. All but one person ordered the steaks with baked potatoes and Brussel sprouts. I had ordered a hot buttered plate with my steak. When the plate came the service staff accidentally dropped the plate with butter going all over including pants of one in our party. Totally an accident and he was embarrassed and apologetic we felt bad for him. When the food came unfortunately the plates tge steaks were on were cold and the meat was only warm not hot and the baked potatoes the same only luke warm butter wouldn’t even melt. The waitress asked about the food and we had to tell her. The manager Harry came to the table to apologize and asked to remake the steaks. Only one person said they would like to have her steak heated and they took it back to heat. When the steak came out the manager accidentally spilled the steak on the floor. Once again Harry felt terrible and he totally made it up to us by comping some of the food and bought us each a drink and dessert. The food we had tasted great everyone loved what they had if the food had been hot. I can’t say enough good things about our waitress and the Manager Harry. They did all they could to make up for the couple of accidents and all in all everyone had a great time and still felt the restaurant was great. It was our first time there and it won’t be our last thanks to the great staff and the way we were treated. Thank you again Harry for all you did for us to make it a great birthday party. Billie

   Report
7. PW

   PeteW

   Jacksonville

   5 reviews

   5.0

   5 reviews

   Dined on January 7, 2023

   overall5food5service5ambience3

   Our experience at Shula's was excellent. The only drawback of the evening was that the Hotel was having issues with their heating system. The food was outstanding, the service impeccable, our waitress was very attentive but not overbearing. All in all we were satisfied and will definitely return.

   Report
8. BC

   BradC

   Tampa

   17 reviews

   vip
   3.0

   17 reviews

   Dined on January 7, 2023

   overall3food3service4ambience3

   Overall experience was neutral. Service was great, but food was slow to come out. First round of main entrees took a long time and were cold. Food was sent back and replacements were hot and delicious. Our server and the Manager resolved it.

   Report
9. KS

   KayleeS

   Tampa

   3 reviews

   3.0

   3 reviews

   Dined on January 1, 2023

   overall3food3service3ambience4

   We double dated with friends for NYE. While the food wasn’t bad, it was no where near the quality for the price. The waiter was nice, but wait times for food and drinks was astronomical and it wasn’t that busy. Again, the food wasn’t bad it just wasn’t worth the price. We don’t mind spending money, but we don’t want to get Longhorn food at Ruth Chris price and that’s what we got.

   Report
10. a

    alskada

    Minneapolis

    6 reviews

    1.0

    6 reviews

    Dined on January 1, 2023

    overall1food1service2ambience4

    Two of us were in the restaurant for 2 hours. In that time one person had a cocktail, the pair of us finished our salad or soup, we finally asked for some bread as it had yet to be offered, we drank a bottle of wine, and we were STILL waiting for our main course to arrive. Constantly being told "it is coming right up" or something similar. Really? Several tables of diners arrived after us and had already received their entrees and were leaving. The restaurant was NOT full. There were several open tables. Not a good New Year's Eve experience at all. We were looking forward to trying Shula's for the first time as we were in Gainesville New Year's Eve night on our drive to Singer Island, FL. VERY disappointing.

    Report
11. EM

    EllenM

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food3service4ambience4

    We met friends for New Years Eve. The restaurant is located in the Hilton hotel. Not very crowded which was fine with us. Nice atmosphere. Our server was very attentive. The steak and especially the lobsters tails left a lot to be desired.

    Shula's Steak House - GainesvilleResponded on January 13, 2023EllenM, thank you for dining with us and sharing your experience. My apologies for not serving you great food. I will pass on you your feedback to our culinary team. Ben

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12. RM

    RobertM

    Orlando

    37 reviews

    vip
    5.0

    37 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Steak was great. Sides and dessert good too. Great New Years Eve meal.

    Shula's Steak House - GainesvilleResponded on January 3, 2023Thanks RobertM, for the 5-star review.

    Report
13. VV

    VincentV

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    A most exquisite place to dine…a most delightful experience…you’ll have to try it to experience top quality dining…nothing else like it!,,

    Report
14. TT

    TomT

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    This was a UF graduation celebration and an excellent experience. Roland is a fantastic server, knowledgeable, engaging and fun.

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15. AL

    AdrianaL

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    Such an amazing service by Athenas, she made our experience the best one.

    Report
16. f

    fannyd

    1 review

    5.0

    1 review

    Dined on December 17, 2022

    overall5food5service5ambience5

    Celebrating my son graduation, food was delicious and service very good

    Report
17. A

    Adam

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    We had a nice meal. We were celebrating our anniversary.

    Report
18. CL

    CarolL

    Louisville

    5 reviews

    vip
    3.0

    5 reviews

    Dined on December 6, 2022

    overall3food3service5ambience4

    First of all, our server - Athena - was AWESOME!!!! However, our steaks were less than stellar. We were there to celebrate my mom's 90th birthday, as my parents' anniversary dinner there was great and they wanted a repeat experience. This time, however, one of the 3 filets ordered was not cooked properly - medium instead of medium rare - and the NY strip was 60% fat. It was definitely not a prime-level cut. Not the Shula's we've experienced in the past.

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19. NT

    NancyT

    West Palm Beach

    18 reviews

    vip
    5.0

    18 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    A wonderful dinner with my daughter. Delicious food and wonderful service

    Report
20. DA

    DrAA

    Fort Lauderdale

    40 reviews

    vip
    2.0

    40 reviews

    Dined on November 13, 2022

    overall2food3service4ambience3

    I'm from Miami, and have been at the original Shula's in Miami Lakes many times. This one pales in comparison to the quality of the meat and overall experience. While our servers were very attentive, the food was average at best. I had an Old Fashioned and it was a good cocktail to get things started. Starting with our appetizers. The thick cut bacon is very good as were the Calamari. Probably the best items we consumed last night. The manager, who happened to walk by, was surprised when I requested plates to be able to serve the appetizers. May he thought the bread plates were for that purpose? (By the way, no one brought or even offered bread. I suppose they do serve since there were plates w butter knives on them). I ordered the boneless rib eye cut, although cooked to my liking, had very little flavor one would expect with the amount of marble in the meat. It was also brought at tepid temperature. The mushroom and Lobster Mac sided were good. The truffle fries curiously were cold at the edge of the serving dish, yet warm in the middle. Overall, knowing how good Shula's is in Miami, I was disappointed with this experience. Not sure given the Coach's passing, whether the quality behind his namesake did too.

    Report
21. WM

    WillisM

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food4service5ambience5

    Overall a really good place. Will NOT be ordering the scallops again, outside looked perfect, but the inside was undercooked. Lobster Mac had an underlying taste of artificial ingredients.

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22. OT

    OpenTable Diner

    West Palm Beach

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    Barry and team did great. Steak was cooked exactly as I requested. Excellent! Harry for President

    Report
23. TG

    ToddG

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    This place absolutely lived up to every expectation of a Shula’s Steak House! Fantastic food wonderful service.

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24. BR

    BillR

    Atlanta

    12 reviews

    vip
    3.0

    12 reviews

    Dined on October 29, 2022

    overall3food1service5ambience3

    The server was very attentive but the main course was too salty to eat

    Report
25. JR

    JeffreyR

    Jacksonville

    6 reviews

    vip
    1.0

    6 reviews

    Dined on October 22, 2022

    overall1food1service1ambience3

    Painful experience. We've been to this restaurant before and it was good. But it's been a few years. Inexperienced waiter, chef, and manager. We will not be back.

    Report
26. j

    johnv

    New York Area

    1 review

    5.0

    1 review

    Dined on October 19, 2022

    overall5food4service5ambience5

    Wedge salad was lacking for a high end steakhouse. Small wedge with som brown on some parts. Should have been taken off the menu for that night, until quality head could be served.

    Shula's Steak House - GainesvilleResponded on October 21, 2022johnv, thank you for dining us and the 5 STARS! Your feedback is very important to us. We will discuss with Culinary. Look forward to serving you again! Ben

    Report
27. AJ

    AshlynJ

    Atlanta

    11 reviews

    vip
    5.0

    11 reviews

    Dined on October 18, 2022

    overall5food5service5ambience5

    Loved our dinner! Filet’s were cooked to perfection and we had the roasted broccoli and hand cut fries. Atmosphere was perfect, nice quiet evening with my husband.

    Shula's Steak House - GainesvilleResponded on October 21, 2022Thak you so much for the awesome note! We will pass on to our team. Look forward to serving you again! Ben

    Report
28. OT

    OpenTable Diner

    Tulsa

    2 reviews

    5.0

    2 reviews

    Dined on October 14, 2022

    overall5food5service5ambience5

    Aiden was fantastic. Never missed a beat, supreme customer service. Food was perfect. Delicious. Get the lava cake; to die for!

    Shula's Steak House - GainesvilleResponded on October 15, 2022Thank you for the amazing feedback! We will pass your kind words over to Aiden. Thanks for dining with us and the AWESOME 5 Stars!!! Look forward to serving you again. Ben

    Report
29. FR

    FrankR

    Washington DC

    38 reviews

    vip
    3.0

    38 reviews

    Dined on October 12, 2022

    overall3food4service4ambience3

    Service was very slow and I was the only person in the restaurant. All in all not bad but I did expect more from them. I’ll try the restaurant again for sure before making my final decision.

    Report
30. MD

    McDonald

    West Palm Beach

    4 reviews

    4.0

    4 reviews

    Dined on October 8, 2022

    overall4food4service5ambience4

    We ordered a salad and scallops for our main course and it took over 45 minutes to receive.

    Report
31. OT

    OpenTable Diner

    Charleston

    1 review

    2.0

    1 review

    Dined on October 7, 2022

    overall2food2service3ambience4

    We showed up late and over the 15 minute “grace period”. So the reservation had been automatically canceled I. Their system. The hostess reiterated to us that we were late which is completely understandable however while making this reservation I noticed that there were open tables throughout the entire evening. I made her aware of the availability and she made a couple more comments regarding our timeliness. So I made another reservation while standing in front of her for 8 minutes later. She said she we could grab a drink at the bar while we waited for our new reservation time. It reminded me of the movie Meet the Parents when the gate agent refused to let him board until his seating group was called. (When there was no one else at the airport lmao) So we were taken to our table at the new reservation time. Our waitress Jasmine was very outgoing and did a great job despite the food being average at best. Do Not order the wedge salad. I can’t believe a wedge salad could be ruined the way this one was but steer clear of it!!! The dressing was straight from the Kraft bottle and they added some sort of disgusting tomato jelly on one side and bacon jelly on the other which both were atrocious. I ordered the chicken which was ok. The breast portion was dry. My date ordered the lobster tails which appeared to be ok even though the forgot to bring lemon and drawn butter when the food was delivered. The restaurant manager checked in on tables and was very congenial.

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32. LH

    LindaH

    Naples

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 7, 2022

    overall5food5service5ambience5

    Great relaxing dinner after a crazy several days dealing with Hurricane Ian

    Report
33. R

    Ron8

    Salt Lake City

    5 reviews

    vip
    3.0

    5 reviews

    Dined on October 6, 2022

    overall3food2service5ambience5

    Service was excellent as was the atmosphere, but the steak was well below average as compared to their So Florida locations.

    Report
34. JF

    JudyF

    1 review

    5.0

    1 review

    Dined on October 6, 2022

    overall5food5service5ambience5

    Our waitress was outstanding. She was attentive & saw to our to our every need! Smiling & pleasant!

    Report
35. GW

    GlennW

    Tampa

    11 reviews

    vip
    3.0

    11 reviews

    Dined on October 2, 2022

    overall3food2service4ambience5

    Very mediocre for the price. Second and last time going. Two steaks were well done an asked for medium the rest was just average

    Report
36. RJ

    RayJ

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5

    Just a great dinner experience. Everything was perfect. Thanks

    Shula's Steak House - GainesvilleResponded on September 13, 2022RayJ, THANK YOU so much for dining with us and the awesome feedback and 5 STARS! Look forward to serving you again. Ben

    Report
37. OT

    OpenTable Diner

    Orlando

    6 reviews

    5.0

    6 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5

    Great experience. My husband and I were looking for a good place to take my son to dinner. Came across Shula’s. The service was excellent and so was the food. Portions were large and my son was able to take lots of leftovers back to his dorm.

    Report
38. OT

    OpenTable Diner

    Orlando

    1 review

    vip
    3.0

    1 review

    Dined on September 9, 2022

    overall3food2service3ambience4

    Being a Shula restaurant our expectations were high. Unfortunately this location could not meet those standards. Poor quality ahi tuna (heavy tendons). Salmon dish just at standard. Nothing exceptional. We ordered a nice bottle of wine. Which was never received due to our server not able to ‘unlock the wine cabinet’. There were some financial offsets however we overall were disappointed.

    Shula's Steak House - GainesvilleResponded on September 9, 2022Apologies for not meeting your expectation. I am aware of the issues that were presented. We will discuss your feedback with our team. Thank you for dining with us, would hope that you give us another try. Sincerely, Ben

    Report
39. OT

    OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5

    Amazing food and atmosphere. GM Harry was so accommodating and nice. Great staff. Highly recommend !!

    Report
40. LS

    LisaS

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on August 30, 2022

    overall5food5service5ambience5

    Greatest staff & food I’ve encountered in a long time.

    Shula's Steak House - GainesvilleResponded on September 1, 2022Thank you so much Lisa!!! We appreciate you dining with us and the AWESOME 5 Stars! Look forward to serving you again! Ben

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