Shula's Steak House - Gainesville

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1. JG

   JamesG

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service5ambience5

   Jasmine’s service was very good. Although she wasn’t haven’t the greatest of days, she made sure that it didn’t effect her work ethic. She deserves 10 stars!!! She was outstanding and should keep it up. Thank you for a memorable anniversary!

   Report
2. SW

   SonyaW

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service4ambience3

   Very nice. We don’t go to nice places often but really enjoyed. Our table was dressed nice with a happy anniversary frame. Really liked that food came out only after the previous course was almost complete.

   Report
3. MR

   MikerR

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   The bacon as an appetizer was a bit much. Looks like pork ribs. Good flavor but too much for an appetizer. Smaller thinner pieces would be a perfect appetizer.

   Report
4. TH

   ThomasH

   Orlando

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Was pleasantly surprised by the quality of food for a hotel restaurant. Steaks were cooked properly. Appetizers, salads, and sides were great. The bread is spectacular. Crusty on outside, moist and airy inside. Obviously a sourdough yeast.

   Report
5. OT

   OpenTable Diner

   Salt Lake City

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Mother’s Day

   Shula's Steak House - GainesvilleResponded 3 days ago

   Thank you so much for the awesome 5 STARS! Look forward to serving you again! Ben

   Report
6. SS

   SusanS

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   Had a wonderful dinner with our friends. It was their first visit with Shula’s and you didn’t disappoint.

   Report
7. ML

   MaxineL

   Jacksonville

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   We went to celebrate Mother’s Day. The food was delicious and the service was outstanding!!

   Report
8. OT

   OpenTable Diner

   Tampa

   1 review

   3.0

   1 review

   Dined on April 30, 2022

   overall3food2service3ambience3

   Food not as good as in past experience at Shulas. Wait staff friendly but not experienced servers.

   Report
9. JP

   JoanneP

   New York Area

   1 review

   5.0

   1 review

   Dined on April 29, 2022

   overall5food5service5ambience5

   Graduation

   Report
10. OT

    OpenTable Diner

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on April 28, 2022

    overall2food1service3ambience3

    Food quality was terrible. Dry and cold baked potatoes. Fish was so bad my husband could not eat. Quality was very poor. Will not return

    Report
11. OT

    OpenTable Diner

    Tampa

    1 review

    1.0

    1 review

    Dined on April 23, 2022

    overall1food1service4ambience5

    Just wow. I hate roasting but man… first porterhouse was med well v med rare as ordered. I normally would be ok with that but not for a $60 steak… without sides. So I sent it back… next steak was pretty much raw and nobody even bothered to ask how it was. These guys need to get their act together or they are closing the doors soon.

    Report
12. m

    mmrealtor

    Orlando

    13 reviews

    5.0

    13 reviews

    Dined on April 14, 2022

    overall5food5service5ambience5

    We were greeted and taken to our table right on time. It had a card saying Happy Anniversary at the front of the table. Service was excellent and our waitress was five stars. Loved the quiet ambiance with table cloths and plenty of room between tables. The steak was perfectly cooked and seasoned. My wife’s sea bass was large and properly cooked and seasoned as well. An overall great experience.

    Shula's Steak House - GainesvilleResponded on April 15, 2022

    mmrealter, Thank you for dining with us and taking the time to provide this awesome feedback and 5 STARS! Look forward serving you again! Ben

    Report
13. TF

    TerryF

    1 review

    2.0

    1 review

    Dined on April 14, 2022

    overall2food1service4ambience4

    Sea bass and steak was very good. I had cream corn and Brussels sprouts as sides they tasted nasty…need to improve on the sides.

    Report
14. LT

    LaurieT

    1 review

    5.0

    1 review

    Dined on April 8, 2022

    overall5food5service5ambience5

    Our server was amazing! I would recommend this Shula's to everyone!

    Shula's Steak House - GainesvilleResponded on April 12, 2022

    LaurieT, Thank you so much for the awesome 5 stars. Looking forward to serve you again. Harry

    Report
15. S

    Smelly

    Tampa

    3 reviews

    4.0

    3 reviews

    Dined on April 7, 2022

    overall4food5service3ambience3

    The food is fresh and well prepared. The portions are too big and the prices too high. The service was not as professional as I would expect.

    Shula's Steak House - GainesvilleResponded on April 9, 2022

    Smelly, thank you for the generous 4 STARS and comments about our food! Apologies for not meeting your expectation. We work hard to improve our service standards daily, we will discuss your feedback with our team. Ben

    Report
16. E

    Ellis

    Washington DC

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Amazing dinner. Perfect for families. Staff was attentive to our dietary needs and made sure our dining experience was most enjoyable. Will definitely come back on our next trip to UF.

    Report
17. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    Birthday. Staff was very nice

    Shula's Steak House - GainesvilleResponded on April 3, 2022

    Thank you so much for the awesome 5 stars! Thanks for sharing your special day with us! Ben

    Report
18. w

    wendyp

    San Francisco

    5 reviews

    vip
    1.0

    5 reviews

    Dined on April 1, 2022

    overall1food4service1ambience5

    Drinks showed up when are check arrived, waitress wouldn’t remove them from check. Never provided plates for apps, had to use bread plates and never removed unused wine glasses. Place was empty. Food was great, service was terrible.

    Shula's Steak House - GainesvilleResponded on April 3, 2022

    wendyP, thank you for dining with us and sharing your experience. Our apologies for the lack of service we gave to your table. We will discuss with the team. Additionally, I will adjust your drink check. Hope to see you again! Ben

    Report
19. OT

    OpenTable Diner

    Tallahassee

    4 reviews

    2.0

    4 reviews

    Dined on March 26, 2022

    overall2food5service2ambience4

    it was very good, the food was great but we did have problems when we ordered lava cakes, this has never happened before but the experience was great!

    Report
20. MW

    MWxxxxx

    Chicago

    10 reviews

    4.0

    10 reviews

    Dined on March 25, 2022

    overall4food5service4ambience4

    Food was good and our server was very friendly. Large portions.

    Report
21. VJ

    VJV2007

    Toronto

    7 reviews

    5.0

    7 reviews

    Dined on March 22, 2022

    overall5food5service5ambience5

    Free Parking. Excellent service. Quiet on a Tuesday evening.

    Shula's Steak House - GainesvilleResponded on March 25, 2022

    VJV2007, thank you so much for ding with us and the outstanding 5 STARS!!! Look forward to serving you again! Ben

    Report
22. C

    Chickee

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on March 16, 2022

    overall5food5service4ambience5

    Great Food, wonderful server but overworked. Management needs to hire more servers.

    Shula's Steak House - GainesvilleResponded on March 18, 2022

    We AGREE Chickee! For a Wednesday evening our level of business took us by surprise...Thank you so much for dining with us and the AWESOME 5 Stars!!! Look forward to seeing you again. Ben

    Report
23. DB

    DonnaB

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    Food was amazing. New Orleans Style barbecue shrimp very authentic in flavor and delicious. Sea bass cooked to perfection and the ribeye was excellent! Great friendly service made it all perfect.

    Report
24. SR

    ScotR

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on March 10, 2022

    overall5food5service5ambience5

    Favorite date spot in Gainesville! Amazing food, great ambiance and top-notch service! Jasmine was our server and she was wonderful! We've been there twice and will definitely be back for more!

    Report
25. JT

    JayT

    Orlando

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    Easily best Steakhouse experience I’ve ever had! 10/10 recommend

    Report
26. m

    matthewb

    New Orleans

    3 reviews

    3.0

    3 reviews

    Dined on March 4, 2022

    overall3food2service5ambience5

    Excellent crab cake. My girlfriend got the sea bass which was ok. I ordered a Caesar that came without any dressing. Literally just lettuce and croutons. Server was good and addressed it. Steak was overseasoned and overcooked. Got the spinach. Just sautéed in oil. Nothing special and steak fries which were not steak fries but French fries with no flavor. Service was very good but for $200 there are a lot of better options in Gainesville.

    Report
27. m

    markm

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on March 4, 2022

    overall3food2service3ambience4

    We were celebrating my sons gymnastics tournament, he ordered his steak medium rare, it came out rare, we sent it back 3 times, the cut pieces came back burnt and big piece was still rare. I guess they don’t know the difference. Very disappointing ruined the celebration.

    Report
28. R

    Rich

    Ayrshire

    1 review

    5.0

    1 review

    Dined on March 1, 2022

    overall5food5service5ambience5

    Super steak quality, great staff - very friendly and helpful. Its always a pleasure to dine there.

    Shula's Steak House - GainesvilleResponded on March 3, 2022

    Thank you for dining with us Rich! Look forward to serving you again! Ben

    Report
29. JJ

    JannJ

    Tampa

    18 reviews

    3.0

    18 reviews

    Dined on February 26, 2022

    overall3food2service2ambience3

    In this time of COVID, I totally understand how hard it is to find experienced staff, and with that caveat, I hesitated sharing our experience, but then reviews are for teaching, aren’t they? We ordered a bottle of Heitz 2016 cab; an expensive wine. Our waitress opened the bottle, neglected showing the cork, and proceeded to fill my glass half way and then continued around the table filling other glasses. Never, ever have I had that happen! I actually looked up startled. She obviously had not been educated on serving wine. I made the mistake of ordering salmon. It was over cooked. The fact is, I should have ordered the steak - others in our party did and were satisfied with their entree. Another guest had the sea bass and although visually attractive, his meal was not as he anticipated. We discussed this meal the next day and concluded it just wasn’t up to par. We expected much better from Don Shula’s steakhouse. It was my birthday.

    Report
30. KR

    KristieR

    Tampa

    5 reviews

    4.0

    5 reviews

    Dined on February 20, 2022

    overall4food3service4ambience4

    Service was great but food came out cold and we had to send it back but they were very nice and the manager came by several times to make sure we were ok.

    Report
31. BH

    BrentH

    Jacksonville

    1 review

    3.0

    1 review

    Dined on February 20, 2022

    overall3food3service3ambience3

    For the price the food wasn't that great, if you have to chew a filet for a min... When it's cooked medium rare... Yeah I wasn't impressed. Mac and cheese was kind of soupy, the mushrooms were good but pretty much just tasted like thyme and garlic. The service was a little slower than I would have expected seeing at there were not that many people there. Should really get a sign on the outside of the Hilton it's located in.

    Report
32. BF

    BobbyF

    Jacksonville

    14 reviews

    vip
    5.0

    14 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5

    This was probably the best prepared steaks we have had in the last couple of years - and we target premium steak houses. Exceptional flavor and exactly the temperature we requested. Kudos to the chef!

    Report
33. OT

    OpenTable Diner

    Baton Rouge

    3 reviews

    2.0

    3 reviews

    Dined on February 19, 2022

    overall2food1service3ambience5

    The worst food I’ve ever eaten. The steak was so salty I couldn’t eat it. The sides were seasoned at all. The cocktail were terrible. The service was fine and the decor was sensational.

    Report
34. e

    erinb

    Nashville

    1 review

    5.0

    1 review

    Dined on February 18, 2022

    overall5food5service5ambience5

    The food was delicious. Our steaks were grilled to perfection. The wedge salad was superb

    Report
35. v

    visitor

    New England

    23 reviews

    3.0

    23 reviews

    Dined on February 15, 2022

    overall3food4service5ambience4

    Shula's would have gotten a far better review, because the food is quite good. However, it is simply not worth the outrageous prices that they charge, I had the tuna tartare appetizer; I love tuna, rare or raw. Warning: Shula's is EXTREMELY spicy. I couldn't finish it. My companion had the caesar salad, which was fine and very large. For my entree, I had the scallops, which were good, but not $36 worth of good. For anyone who's wondering, there are a couple of entrees under $30, but the rest are considerably more, going up to $72 for one of the steak dishes. I am glad I went to the restaurant, since I had been wondering about it, Now I never need to go again.

    Shula's Steak House - GainesvilleResponded on February 16, 2022

    visitor, thank you for giving us a try. Apologies we didn't meet your expectation. Ben

    Report
36. AC

    AmberC

    1 review

    1.0

    1 review

    Dined on February 15, 2022

    overall1food1service1ambience3

    It took 45 minutes to get our first drink, then it took another 30 minutes to get our second drink. Salads came out before the appetizers. Appetizer finally came out and was cold. Ordered a ribeye and received a new york strip that was luke warm.

    Report
37. B

    Boone

    Jacksonville

    6 reviews

    5.0

    6 reviews

    Dined on February 14, 2022

    overall5food5service5ambience3

    We arrived late due to traffic, and they very accommodating.

    Shula's Steak House - GainesvilleResponded on February 16, 2022

    Boone, thank you for the GREAT 5 Stars! Ben

    Report
38. TB

    TomB

    Orlando

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Great service, excellent food. Perfect for a quiet relaxing superb dinner

    Shula's Steak House - GainesvilleResponded on February 14, 2022

    TomB, thank you SO MUCH for the AWESOME 5 STARS!!! Look forward to seeing you again! Ben

    Report
39. LT

    LeoT

    1 review

    3.0

    1 review

    Dined on February 13, 2022

    overall3food1service4ambience3

    Sides need improvement, salad was old and yellow.

    Shula's Steak House - GainesvilleResponded on February 14, 2022

    LeoT, thank you for letting me know about your sides and salad. We will discuss with Culinary. I'm surprised, we are known for our sides and great salads! Ben

    Report
40. ME

    MauraE

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food2service1ambience3

    Poor Service, did not get our dinner. Our reservation was for 5:45, we were seated at 6pm. Service was slow, took a long time to get drinks. Got to order 1 appetizer and salads. We placed our order for our dinners. 2 hours later, we were still waiting. Finally the manager Harry shows up and said he had to shut down the kitchen for 45 minutes. In the meantime everyone around us was getting served. There was even a private party right next to us and they were served. Harry the manager offered to get us a free round of drinks and apologized for the wait. 30 minutes later still no food or free drinks. Finally decided to leave. We were starving. We had ordered $49 to $72 steaks for 5 people plus 5 sides. Our bill would have easily been $600 to $700 but we got NO SERVICE and 2.5 hour waiting at a table for service is ridiculous. I have always been a huge fan of Shula's. We have been to the one in Miami Lakes, the one in Tallahassee and the one in Orlando and have never had a problem. Could it be we were latino/brown people? I don't know, everyone being served was white and we got ignored. The Shula's in Gainesville is TERRIBLE.

    Shula's Steak House - GainesvilleResponded on February 15, 2022

    MauraE, so sorry that we didn't meet your expectation. We strive to create a great experience for all our Guests, it's unfortunate that during your visit this was not one of them. Ben

    Report