Sea Root - Hyatt Regency Monterey

Commentaires sur le restaurant Sea Root - Hyatt Regency Monterey de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Ryan

   San Francisco45 commentaires

   4.0

   Y est allé le 19 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   The food was good, but for the price it was just ok. The service was quite slow, which may have been because of a large business conference going on, but it took 5+ minutes to get anything (water, dessert menu, etc). Overall it was good, but not great.
   

   Sea Root - Hyatt Regency MontereyA répondu le 21 mars 2025

   Dear Ryan, Thank you for taking the time to leave us your feedback. While we're happy to know that you had a good time with us overall, we're sorry to hear about any service concerns during your visit. Your feedback will be discussed internally and we hope you will consider giving us another chance soon.
   

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2. C

   Cobra427

   San Francisco9 commentaires

   5.0

   Y est allé le 11 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I recently had the pleasure of dining at Sea Root at the Hyatt Regency in Monterey on March 10th. with my family, and it was a delightful experience from start to finish. We were greeted warmly as soon as we arrived and quickly seated, which set a positive tone for the evening. Our waitress provided exceptional service, Cienna was attentive, friendly, and made sure we had everything we needed throughout the meal. The restaurant’s ambience was very inviting and comfortable, creating the perfect atmosphere for a relaxed dinner. As for the food, everything was delicious and beautifully presented. Each dish was full of flavor and expertly prepared, making it clear that Sea Root takes pride in its culinary offerings. Overall, I highly recommend Sea Root for anyone looking to enjoy a wonderful meal in Monterey. It’s definitely worth the visit, and I look forward to returning in the future! Next day visit at Sea root 3/11/2025 I had an unfortunate experience at Sea Root after what started off as an excellent dinner the day before. Sadly, the service was a complete letdown the next day. The restaurant was slow today 3/11/2025 that I didn’t even bother booking a table. Once seated, it took quite a while for anyone to ask if we wanted drinks. After we ordered our meals, we had to wait 15-20 minutes for our food to arrive. The waitress seemed distracted, spending more time chatting with her colleagues than attending to our table. When we finished our meals, we had to wait again for her to ask if we wanted take-out boxes. It was a completely different experience from the night before, and it honestly felt like we were in a different restaurant altogether. I wish Cienna, who had served us so well the day before, had been there to take care of us again. It was a disappointing experience, and I hope they can improve their service in the future and hire more staff just like Cienna.
   

   Sea Root - Hyatt Regency MontereyA répondu le 13 mars 2025

   Thank you for dining with us recently. It was wonderful having you here, and we're thrilled you had a wonderful meal with your family. Cienna will be delighted that her hospitality left such an impression on you, and we'll be sure to pass your compliments and gratitude along! However, we sincerely apologize for the inconsistency in service between your first and second visits. Your feedback will be shared with our team to ensure our high standards are being met all around. We look forward to welcoming you back in the future to change your lasting impression.
   

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3. d

   dean

   Côte centrale californienne1 commentaire

   5.0

   Y est allé le 12 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   good food, great service. perfect atmosphere for a relaxing dinner
   

   Sea Root - Hyatt Regency MontereyA répondu le 17 février 2025

   Dear Dean, Thank you so much for your kind words. We're thrilled to hear that you enjoyed both the service and the atmosphere. Creating a relaxing environment for our guests is something we take pride in, and we're so glad it made your dinner experience perfect. It was truly our pleasure having you here, and we can't wait to welcome you back for another memorable evening soon.
   

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4. r

   richard VIP

   San Francisco28 commentaires

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Chicken and bacon pesto pizza was great. Service good. Very nice experience
   

   Sea Root - Hyatt Regency MontereyA répondu le 3 février 2025

   Dear Richard, Thank you for joining us at Sea Root! We greatly appreciate the excellent rating, and we're delighted that our delicious food offerings and remarkable team members ensured your dining experience was one to remember. It was a pleasure having you here, and we hope you'll consider returning very soon.
   

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5. K

   Kim VIP

   Los Angeles11 commentaires

   3.0

   Y est allé le 1 janvier 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   Server very busy and appeared to be understaffed , we waited 15 for drink order to be taken and 30min for wine to arrive, then another 45 min for food to arrive. Server was doing her best in bad situation. Food was cold upon arrival. Food was decent but not remarkable.
   

   Sea Root - Hyatt Regency MontereyA répondu le 6 janvier 2025

   Dear Kim, Thank you for expressing your concerns to us. We apologize sincerely for a dining experience that showed room for improvement. Your comments will be shared with our chef, and we'll work to ensure we're adequately staffed to offer prompt service. We value your input and hope you'll consider returning for a better experience.
   

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6. O

   Olivia VIP

   Londres39 commentaires

   3.0

   Y est allé le 30 décembre 2024

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 4

   We hade dinner with our familia. The food was disappointing, mozarela pizza almost without cheese, kids pizza spicy.
   

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7. C

   Carlos

   Comté d’Orange3 commentaires

   3.0

   Y est allé le 29 novembre 2024

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 5

   What I lay for the food overprice for the amount of meats they have not many to choose I won’t recommend $84.00 plus $32.00 tips for just give me waters is not a good place to eat your family or friend dinner
   

   Sea Root - Hyatt Regency MontereyA répondu le 2 décembre 2024

   Dear Carlos, Thank you for sharing your feedback. We apologize that our culinary offerings did not meet your expectations. We appreciate your comments and will take them into consideration as we continue to refine our menu. We hope you’ll consider giving us another chance in the future.
   

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8. J

   John

   Côte centrale californienne1 commentaire

   5.0

   Y est allé le 29 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The chef was amazing and he came out and introduced himself to us which made thanksgiving more special.
   

   Sea Root - Hyatt Regency MontereyA répondu le 2 décembre 2024

   Dear John, Thank you for sharing your experience. We’re pleased to hear that the chef’s personal touch made your Thanksgiving celebration even more memorable. Thank you for dining with us and we look forward to welcoming you again soon.
   

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9. M

   Marge VIP

   Côte centrale californienne10 commentaires

   5.0

   Y est allé le 28 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 3

   We enjoyed the Thanksgiving buffet at Sea Root. Last year we tried the buffet at a different hotel and were so disappointed. This experience was the complete opposite. Service was warm and friendly, the options were quality, and we were treated as valued customers. I would definitely splurge on the Thanksgiving buffet at Sea Root again and hope to enjoy regular dining there as well.
   

   Sea Root - Hyatt Regency MontereyA répondu le 3 décembre 2024

   Dear Marge, Thank you for sharing your wonderful review with us! We're thrilled you enjoyed the Thanksgiving buffet at Sea Root. It's great that our service, food quality, and overall experience met your expectations. We'd love to welcome you back for another outstanding dining experience, so please feel free to join us again anytime.
   

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10. B

    Bernadette VIP

    Chicago 86 commentaires

    5.0

    Y est allé le 24 novembre 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    what a great way to end the day, we enjoyed full day of golf, headed to spa and then enjoyed later dinner. This was delicious and fit for all of us, great fresh options, linguine was amazing and tasty. Thankful they seated us earlier than reservation definitely would return for hotel and restaurant
    

    Sea Root - Hyatt Regency MontereyA répondu le 26 novembre 2024

    Dear Bernadette, Thank you for taking a moment to review your recent stay at Sea Root! We're thrilled you enjoyed your meal after a busy day out. The linguine is one of our favorites, too! It was a pleasure having you here, and we hope you'll consider returning for another excellent dining experience in the future.
    

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