Scout at The Statler
Made a reservation and then waited for the hostess to seat us. After 5 minutes I went to the bar to see where I could sit. The bartender curtly me to wait for the hostess. I informed him I have been waiting and wanted to be seated. He readjusted his attitude and let us sit wherever. The service and food were only okay for the price. Not inclined to go back.
Our waiter was amazing and the 7 layer dip is to die for !
Super unorganized!!!! We were there for Thanksgiving, I called the day before to verify everything and it was still a total mess. The staff had no idea what was going on, they were moving furniture around bumping and knocking things over. The kitchen closed for over an hour but no one told us. The manager did a great job of totAlly ignoring us and wouldn’t make eye contact. Our server however was fantastic and did his best to keep us happy. The place is cool, the kids enjoyed the games and the food (they only offered us the bar menu) was just ok.
Poorly managed holiday for sure disappointing.
Value for what we paid was not there. Limited food items for a Thanksgiving dinner. Quality of food average. Waiter screwed our bill up. Charged us for 8 drinks we didn't have. Will not go back.
Thanksgiving buffet lunch. Casual fun and great food on the buffet. Cornbread dressing was da bomb! Had a great time and will definitely be back.
We came here for Thanksgiving and would love to come back again! Scout had a great buffet of homestyle Thanksgiving food (deep fried turkey, prime rib, cornbread stuffing, brussels sprouts with bacon, cranberries, etc) and it was almost as good as homemade! Everything was seasoned perfectly! Based on how well all of this was, we would definitely like to come back to eat off of their regular menu. Because we were in a little bit of a rush, we did not play any of the games that are here (bowling, pool, foosball, ping pong) but would be a really fun night out to come here for dinner and games. Very hip environment. Service was a little slow, but very friendly.
Waiter was horrible.
Great atmosphere and food. Service was slow, but we were on a date night and didn’t have anywhere to be, so it didn’t bother me. The fried chicken dinner for 2 was delicious and good value for the amount of food. Highly recommend!
We chose the Scout as a Team Building event and dinner. We chose high top seating and played doubles ping pong while awaiting our appetizers. Lots of laughter as a result. We reserved one of the four bowling lanes and we were up as soon as we finished our dinner. Food and atmosphere met expectations and the bowling was a great event! A must for large groups!
On a sour note:
-One Member in our party is a professional musician and we asked permission for him to play the baby grand piano in the lobby and it was granted by our server. A crowd began to gather to admire his playing, but we were quickly met by security to cease and desist. We were then told ‘nobody touches the piano’. Very disappointing.
This was such a fun and yummy location. We had a birthday dinner for 11 of us and we had the best time!
Excellant food and service
Can only give a "good" review due to the following reasons: fish on fish taco plate was overcooked, server was slow and hardly returned to our table, and there was fruit flies around our booth...
The hostesses were amazing - workin with our group who were doing a sampler platter of all of the Statler venues - for a great table for LeCure on fri night. We ordered light - apps and such- but the food we had was good. I think the pictures online don’t do justice to the night atmosphere - which was lively and low lighting and the cute seating areas.
We went here for dinner prior to going to the concert upstairs. The food was good, drinks were really good and our waitperson was attentive and nice
Food was great, ambiance was really nice too. Bowled for an hour and then sat down to have dinner. Bar service was quick but once we sat for dinner service was pretty slow. Overall great experience.
We went to try this new restaurant and were underwhelmed. We were surrounded by nats and they really disturbed our experience. Also there was an over talker there that wanted us to know he was important and wanted us all to hear his conversation. Like the 50's modern decor.
We came in with a bachelorette group of 9. It Started off very rough. Our young, blonde waitress was not giving us the impression she was interested in serving us at all. I discretely brought the poor attitude to her attention and she definitely improved. Food was just OK...not impressive. I expected better from The Statler.
Bowling & games was super fun!! China was awesome! Live music was great and upbeat. I would definitely recommend the Scout for a fun date night with friends.
Great food. Original atmosphere. I love the hotel.
Stopped here while clients in town for business. Nice bar, low noise level, good food. Made reservation but had to wait for table to clear because of several big groups there. They have pool tables, bowling alley, and good beers on tap to pass the time.
Disappointed, my reservation wasn't available when we checked in. Luckily, we were able to find seats at the bar. I'm not sure if this is restaurant or Open Table error. I did not account for this in my review.
I made a reservation on OpenTable, but when I got to Scout they had no record of the reservation.
Great fun all the way around!! Wonderful seeing The Last Bandoleros in this venue!! Service and food terrific!! Would definitely come back!
This was my third time coming to Scout. Always great food and a good time when we come here! All the dishes that came to the table were incredible! Such attention to detail and so delicious! Great place for a GNO!
Had fun! Nice atmosphere.
Good drinks, ping pong, bowling, good chicken sandwich (great butter fries). Fun night out with the family (adult kids)
The air conditioning wasn’t working properly so it was fairly warm in there. I had reservations for two at a high top but my boyfriend was ill so instead of sitting me there, they put me at the bar. Which was ok. My nartender, China, was knowledgable and attentive & her Cosmos were good. The shrimp & grits was tasty but WAY overloaded with onions. The flavor was too predominant. I enjoyed the bands that were there & had a generally good, if warm, time.
Good food, waitress was attentive. Overall great experience
Scout is basically a Applebee's with better atmosphere and some games. Don't waste your time or money. The food was really bad, the service was nice but a little confused and pretty slow.
Scout was awesome. However, I have a few things to note. It was probably one of the loudest places I've been, due to very loud music and lots of people. I could barely hear my boyfriend talk. On top of the noise, I felt a little overwhelmed (which is not my normal) by the flashing lights, tvs, crowd, and activity. In spite of all of that, we still thoroughly enjoyed ourselves. The burger was good.
The food and atmosphere were good. However, the service was lacking. We were at the table 5-10 mins before our server breezed by to say she would be with us in a minute. At the time the restaurant was only 60-70% seated. The entrees did arrive quickly, and were 80% correct. The server seemed like she was only there to take our orders and bring the check — very little interest beyond that.
The real issue was with the valet service. The service lost my keys after parking my SUV. They told me this only after I waited over 30 minutes for them to bring my vehicle. Approximately 20 minutes after finding out the keys were lost, I discovered that they had no idea where my SUV had been parked. The valet service was a total disaster. After waiting for over an hour, I was taken to my home to retrieve my spare key. The restaurant had no interest in helping either. The hostess told me that all was on the valet service — a service the restaurant contracted to represent THEM and serve THEIR guests!
While my keys were found the next day, the service only brought them to me after I insisted they do that. They expected me to come pick them up ... after they lost them! Twenty four hours after the fact, all was well. An evening that was to be a nice dinner followed by drinks elsewhere became an evening standing on a sidewalk, sweating from the humidity while a comedy of errors played out before me.
Our server, Joey was awesome! The food was great! Had so much fun playing foos ball and ping pong. We will definitely come back:)
Great food and a fun, casual vibe. The fried chicken on the fried chicken sandwich was amazingly good as was their 7-layer dip. The maple glazed salmon was also delicious but could’ve used a better veggie side and didn’t need the random pieces of bacon that seemed like an afterthought. Service was great, too. Even though we came to see the band, we sat way in the back so it wouldn’t be so loud and it was still really loud. That would be my only complaint. We’ll be back for sure.
I would have loved to give your restaurant a wonderful review. But I had a reservation for special occasion for my birthday. And I came in at exactly at 8pm . My waiter came to my table about twenty minutes later .
Although I asked for a booth. I was placed at a table too close to the stage .The band was performing and we could not speak to one another . Our main issue was everyone was being seated around us . Was placing their orders and receiving their meal . And we had not been approached by our waiter to even place our dinner order.. Well I could not locate my waiter . But a very kind busboy went out of his way and job to help us the whole evening. My friends were very disppointed so was I. The manager came after a period and finally explained about the kitchen and new menu. Something we didn't understand or have anything to do with. But If it was not for the out side view and bowling . The waiter had to many tables and I think he forgot about us.
I want to think the bus boy who was very professional and the manager for finally bringing be our food out at 9:39pm. And the
some what discount. But I hope they have a meeting prior before a busy night. My birthday was not a good one.
Horrible....Not just bad service...NO service.
First cocktails were in glass...second was in plastic cup ?? Really? $18 cocktail served in a plastic cup ?
Excuse was because band was playing....? Really?
We were dining inside not walking around.
Waitress was cluless!
Waited 25 mins just to get first glass of water...took 1/2 hour for apps and another 1/2 hour to get lousy food!
We loved our time here. The food is perfect for the cold weather. I highly recommend this place. You need to make a reservation on the weekends. It gets packed.
We went to Scout before seeing Ricki Derek at the Statler. Overall the food was excellent - the queso was great, the ribs fell off the bone, the burger was good (along with the fries). Their drinks were really good - the margarita had a sangria ice cube and yummy rim.
Service was ok...took quite awhile to get our drinks - they needed another bar tender.
I would definitely return - very fun place with good food.
Service was pretty poor
Very dark near ping pong tables. Food ordered at bar and then took a while to find us at pp tables. Bowling was shut off as a charity event going on// Annoying not knowing this ahead of time . Place was half full on a Friday night. Not much energy.. Expensive but cool place