Saltine

Saltine 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Allison VIP

   Orange County42則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Beautiful retaurant ambiance. We had a reservation but showed up 20 minutes early and the hostess was able to seat us early which I appreciated. However we were seated at the most awkward table in the back dining room near the corner next to the kitchen entrance. There were so many tables open for a party of three and were sat at a table for six. The server came to greet us right away and gave us ample time to get situated. She was friendly when explaining to us that the happy hour special was only for the bar but she would allow us to take advantage of the deal for the one order. I would suggest that the host should not give us the ipad menu with the happy hour specials if we weren't allowed to partake in the dining area. I appreciated the kids menu option for my daughter to it was a devent portion. We ordered two sides and one didn't show up and we had pretty much almost finished our entree and other side. I asked about it and the server went to check and said it wasn't in the system but would resend it. I was a little annoyed but appreciate the urgency of it. I would have hoped she would've taken it off the bill but didn't . However I still felt the overall experience is worth returning to. Would like the server to be more friendly but for the most part did what was expected. The hostess was very charming.
   

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2. G

   Gerard

   Richmond8則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Elllie (sp?) was great. Also Caroline is the best. Love it!
   

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3. K

   Kevin

   Richmond3則評論

   3.0

   在2025年5月2日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 2

   Food was fine the atmosphere is not in line with a restaurant selling a premium experience
   

   Saltine已在6天前回覆

   Thank you for your feedback. While we’re glad to hear the food was satisfactory, we’re sorry the atmosphere didn’t meet your expectations for a premium dining experience. Your comments have been noted and will be shared with our team as we continue to refine both our service and ambiance. We appreciate you giving us a try and hope to have the opportunity to better impress you in the future.
   

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4. P

   Pat

   格魯吉亞沿海1則評論

   3.0

   在2025年5月2日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   Food was delicious but not enough. I had scallops and finished it in 5 minutes and felt empty. We had a bread plate, butter knife but no bread put on the table. Wine prices are too high.
   

   Saltine已在6天前回覆

   Thank you for your feedback. While we’re glad to hear the food was satisfactory, we’re sorry the atmosphere didn’t meet your expectations for a premium dining experience. Your comments have been noted and will be shared with our team as we continue to refine both our service and ambiance. We appreciate you giving us a try and hope to have the opportunity to better impress you in the future.
   

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5. C

   Charles VIP

   Baltimore72則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Whenever we come to Norfolk, I always make certain that I dine at least one dinner at Saltines! My favorite entree is the fried Snapper!
   

   Saltine已於2025年5月2日​回覆

   Thank you so much for making Saltine a part of your visits to Norfolk—it truly means a lot to us! We’re thrilled to hear the fried snapper is your favorite (it’s a standout dish!), and we look forward to welcoming you back for many more delicious dinners.
   

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6. R

   Robert VIP

   Richmond55則評論

   1.0

   在2025年4月27日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 1

   why was the fish only served over what they called Kale and some variety of brocolli and cauliflower?? the vegetables were undercooked and not flavored, and there was no ability to order spinach, or other vegetables as sides. the choices were VERY limited and overpriced. service was good but there were so few people there. a $300 meal and NO VALIDATION FOR PARKING!!! skip dining there in the future. disappointing dinner.
   

   Saltine已於2025年5月2日​回覆

   Thank you for your feedback. We’re sorry to hear the meal didn’t meet expectations, particularly regarding the vegetable options and overall value. We understand how frustrating that can be and appreciate you acknowledging the good service. Regarding parking, the Main garage is owned and operated by the City of Norfolk. When our validator isn't working, we advise guests to press the help button and speak with a city attendant. I’m very sorry if they were unable to assist you when exiting the garage. We appreciate you taking the time to share your experience and hope you’ll consider giving us another opportunity in the future.
   

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7. T

   TJ

   Richmond2則評論

   5.0

   在2025年4月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Nikkia was outstanding. Kaylin, the manager came by to check on us several times. Great experience overall.
   

   Saltine已於2025年5月2日​回覆

   Thank you for the kind words! We’re so glad to hear Nikkia provided outstanding service and that Kaylin made sure you were well taken care of throughout your visit. It’s wonderful to know your experience was such a positive one, and we look forward to welcoming you back again soon!
   

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8. T

   Tammy

   San Francisco1則評論

   1.0

   在2025年4月26日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Dined at Saltines to celebrate a birthday and anniversary combo. We were seated at a table that was crammed next to our servers young son and wife and another couple to our right. Our server was more concerned with his wife and son than appropriately introducing himself to us. We’re pretty sure their bill was free by the conversation we overheard. Maybe we should’ve gotten the same for our experience?! He never introduced himself and blurted out “what type of water do you want? Tap, bottled or sparkling?” That was how we were greeted. We are used to fine dining and this was NOT IT! We were never acknowledged of our special evening even once and after being crammed into the smallest table ever, we left there vowing NEVER to return again and spend our dining dollars elsewhere. It’s a shame.
   

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9. M

   Michael

   Richmond32則評論

   5.0

   在2025年4月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was amazing! Nikkia was attentive and knowledgeable. Overall great experience, as usual.
   

   Saltine已於2025年5月2日​回覆

   Thank you for the 5-star rating! We’re so glad you enjoyed your experience and look forward to welcoming you back soon.
   

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10. M

    Mary

    Richmond9則評論

    5.0

    在2025年4月25日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Our dining experience overall was excellent, as always. The staff were courteous, prompt, and knowledgeable. Our food was superb! Our only negative was that we were lead through the very crowded, noisy, and tight bar area to get to the dining area. We understand this situation was due to construction. We'll be back!
    

    Saltine已於2025年5月2日​回覆

    Thank you so much for your continued support and kind words! We're thrilled to hear your dining experience—from the service to the food—was excellent as always. We truly appreciate your understanding regarding the temporary construction and the route through the bar area. We know it’s not ideal, and we’re working to minimize the impact as much as possible. We look forward to welcoming you back again soon and providing another great experience—hopefully with a smoother entrance next time!
    

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