Saltine

Saltine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kevin

   Richmond3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Food was fine the atmosphere is not in line with a restaurant selling a premium experience
   

   SaltineResponded today

   Thank you for your feedback. While we’re glad to hear the food was satisfactory, we’re sorry the atmosphere didn’t meet your expectations for a premium dining experience. Your comments have been noted and will be shared with our team as we continue to refine both our service and ambiance. We appreciate you giving us a try and hope to have the opportunity to better impress you in the future.
   

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2. P

   Pat

   Coastal Georgia1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was delicious but not enough. I had scallops and finished it in 5 minutes and felt empty. We had a bread plate, butter knife but no bread put on the table. Wine prices are too high.
   

   SaltineResponded today

   Thank you for your feedback. While we’re glad to hear the food was satisfactory, we’re sorry the atmosphere didn’t meet your expectations for a premium dining experience. Your comments have been noted and will be shared with our team as we continue to refine both our service and ambiance. We appreciate you giving us a try and hope to have the opportunity to better impress you in the future.
   

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3. C

   Charles VIP

   Baltimore71 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Whenever we come to Norfolk, I always make certain that I dine at least one dinner at Saltines! My favorite entree is the fried Snapper!
   

   SaltineResponded 2 days ago

   Thank you so much for making Saltine a part of your visits to Norfolk—it truly means a lot to us! We’re thrilled to hear the fried snapper is your favorite (it’s a standout dish!), and we look forward to welcoming you back for many more delicious dinners.
   

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4. R

   Robert VIP

   Richmond55 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   why was the fish only served over what they called Kale and some variety of brocolli and cauliflower?? the vegetables were undercooked and not flavored, and there was no ability to order spinach, or other vegetables as sides. the choices were VERY limited and overpriced. service was good but there were so few people there. a $300 meal and NO VALIDATION FOR PARKING!!! skip dining there in the future. disappointing dinner.
   

   SaltineResponded 2 days ago

   Thank you for your feedback. We’re sorry to hear the meal didn’t meet expectations, particularly regarding the vegetable options and overall value. We understand how frustrating that can be and appreciate you acknowledging the good service. Regarding parking, the Main garage is owned and operated by the City of Norfolk. When our validator isn't working, we advise guests to press the help button and speak with a city attendant. I’m very sorry if they were unable to assist you when exiting the garage. We appreciate you taking the time to share your experience and hope you’ll consider giving us another opportunity in the future.
   

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5. T

   TJ

   Richmond2 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nikkia was outstanding. Kaylin, the manager came by to check on us several times. Great experience overall.
   

   SaltineResponded 2 days ago

   Thank you for the kind words! We’re so glad to hear Nikkia provided outstanding service and that Kaylin made sure you were well taken care of throughout your visit. It’s wonderful to know your experience was such a positive one, and we look forward to welcoming you back again soon!
   

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6. T

   Tammy

   San Francisco1 review

   1.0

   Dined on April 26, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Dined at Saltines to celebrate a birthday and anniversary combo. We were seated at a table that was crammed next to our servers young son and wife and another couple to our right. Our server was more concerned with his wife and son than appropriately introducing himself to us. We’re pretty sure their bill was free by the conversation we overheard. Maybe we should’ve gotten the same for our experience?! He never introduced himself and blurted out “what type of water do you want? Tap, bottled or sparkling?” That was how we were greeted. We are used to fine dining and this was NOT IT! We were never acknowledged of our special evening even once and after being crammed into the smallest table ever, we left there vowing NEVER to return again and spend our dining dollars elsewhere. It’s a shame.
   

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7. M

   Michael

   Richmond32 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Nikkia was attentive and knowledgeable. Overall great experience, as usual.
   

   SaltineResponded 2 days ago

   Thank you for the 5-star rating! We’re so glad you enjoyed your experience and look forward to welcoming you back soon.
   

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8. M

   Mary

   Richmond9 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our dining experience overall was excellent, as always. The staff were courteous, prompt, and knowledgeable. Our food was superb! Our only negative was that we were lead through the very crowded, noisy, and tight bar area to get to the dining area. We understand this situation was due to construction. We'll be back!
   

   SaltineResponded 2 days ago

   Thank you so much for your continued support and kind words! We're thrilled to hear your dining experience—from the service to the food—was excellent as always. We truly appreciate your understanding regarding the temporary construction and the route through the bar area. We know it’s not ideal, and we’re working to minimize the impact as much as possible. We look forward to welcoming you back again soon and providing another great experience—hopefully with a smoother entrance next time!
   

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9. A

   Amy

   Washington DC1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely Easter brunch today! Everyone loved their food which ranged from quiche to hot brown to French toast to a burger. We were warmly greeted and the great service continued to the end of the meal. We will be back!
   

   SaltineResponded on April 21, 2025

   Thank you for spending your Easter brunch with us! We’re so happy to hear everyone enjoyed their meals—from quiche to French toast—and that you felt warmly welcomed from start to finish. It means a lot to know you had such a positive experience, and we can’t wait to welcome you back again soon!
   

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10. J

    Janet VIP

    Richmond21 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We do go here a lot. Love the lobster roll and the best clam chowder ! Sam is an absolute awesome waiter . My husband loves the very large omelette but please stop putting all that terrible seasoning on the potatoes He leaves them all the time terrible!
    

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    SaltineResponded on April 21, 2025

    Thank you so much for being a regular guest—it truly means the world to us! We’re thrilled to hear you love the lobster roll and clam chowder, and that Sam continues to provide awesome service. We’ll be sure to pass along your kind words to him. We also appreciate your feedback about the potatoes. We’ve shared your comments with our kitchen team, and we’ll absolutely take it into consideration as we continue refining our dishes. Your husband shouldn’t have to skip the sides! Looking forward to welcoming you both back again soon.
    

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