Saltgrass Steak House - Metairie

4.1
76 Reviews
$30 and under
Steakhouse
Saltgrass Steak House is an award-winning steakhouse in Metairie, LA famous for serving Certified Angus Beef® steaks. Each steak is cooked to perfection with Saltgrass-7 Steak Spice, and topped with garlic butter. All breads, dressings, soups and desserts are made from scratch daily. Great food and legendary hospitality make Saltgrass an enjoyable experience for the whole family.

Support Saltgrass Steak House - Metairie during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 76 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
3.9
ambience
4.0
value
Noise · Moderate
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JJ
JerryJ
1 review
Dined 4 days ago
Overall3food3service2ambience2

Food quality was spot on!!! The attention to detail needs work ( asked for rach dressing and got ketchup. And ordered 12 oz ribye and recirved a sirloin which was a cheaper price. Then was not explained the cost of becoming landrys membership. Also the filet mignon was not cooked as asked, was too rare. )

MD
MicheleD
New York Area
6 reviews
Dined 4 days ago
Overall5food5service5ambience5

Service was awesome!

GD
GeorgeD
New Orleans
2 reviews
Dined 5 days ago
Overall4food4service5ambience5

The restaurant was freezing and very uncomfortable and the AC needs to be worked on as their were a lot of complaints

MS
MarleneS
New Orleans
1 review
Dined on November 25, 2021
Overall5food5service5ambience4

Food was delicious. Our waitress was one of the best

B
Bullchips
New Orleans
1 review
Dined on November 25, 2021
Overall5food4service4ambience3

One of very few places open on Thanksgiving Day. The server also mentioned they are also open on Christmas Day.

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Came to New Orleans for thanksgiving our waiter mike was awesome ask for mike when dining

a
adronamcullen
1 review
Dined on November 22, 2021
Overall5food5service5ambience5

Tony was our server he was absolutely amazing. We had all our drinks appetizers and food out within 30 minutes. Very clean, amazing food and great prices! I drove by here so many times and finally gave it a change and it blew my mind.

OT
OpenTable Diner
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

Great customer services

SB
ScottB
1 review
Dined on November 19, 2021
Overall3food1service5ambience4

We have eaten here before and were always satisfied with the food selection. Tonight the food was not good. The ribs were definitely not fall off the bone and the baked potato was undercooked (hard). The mashed potatoes were bad. Positive spot was our server, Jacob. He was excellent

OT
OpenTable Diner
New Orleans
3 reviews
Dined on November 19, 2021
Overall5food4service5ambience4

The waitstaff was very attentive. The courses came out timed appropriately and hot/fresh. The steaks were a little more medium than medium rare, as we had ordered. However, very good cuts of meat, good taste and because of our plans, we could not wait to have them re-cooked. We were very pleased with the food and service.

SC
ShawnC
1 review
Dined on November 13, 2021
Overall4food4service5ambience5

Excellent customer service, quick food service and good drinks. Overall great experience.

TB
TysonB
1 review
Dined on November 13, 2021
Overall5food5service4ambience5

Food was amazing I really think they should not do as much to go orders they would be able to cater to the restaurant crowd better I'm sure their kitchen staff would agree as well

SM
ShannonM
New Orleans
8 reviews
Dined on November 6, 2021
Overall2food4service3ambience2

The restaurant seemed very hectic. We were seated within a few minutes of our reservation which was good however we sat at our table for about 15 minutes before anyone spoke to us. We had to ask who our server was. However once someone started to take care of us. The food was very good and the server was very apologetic. If not for her it would have been a terrible experience.

CF
CelesteF
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

The food was awesome I had reservations for 6 thirty and was 30 mins late because of the traffic and we left early. The manger are whoever he was had a attitude and I heard him say it out loud to the girl checking us in I really didn't appreciate it as you know if you live anywhere near this area traffic is horrible since the storm.

KT
vipKTra
New Orleans
5 reviews
Dined on November 2, 2021
Overall1food2service1ambience1

The restaurant smells like wet dirty carpet. The food was mediocre. The order came out incorrectly. The server never came to check on us; we had to flag down the manager to get the correct food.

L
Lyb0410
1 review
Dined on October 30, 2021
Overall5food4service5ambience5

I Ordered a medium rare 9oz filet mignon and it was cooked perfectly, it was tender but the only thing id say is that i lt was too salty.

OT
vipOpenTable Diner
New Orleans
3 reviews
Dined on October 19, 2021
Overall1food1service2ambience2

Please change your grease. We came to celebrate our anniversary. We only ordered 2 appetizers, onion rings & your famous fried pickles which were both horrible due to nasty grease out food was so hard,the dipping sauce was the only good thing. We were so upset we ended up going to another restaurant on our special day.

OT
OpenTable Diner
Orlando
1 review
Dined on October 17, 2021
Overall4food4service4ambience4

Overall very good.

PW
PattiW
1 review
Dined on October 16, 2021
Overall2food2service2ambience2

We enjoyed the appetizers and steak. The sides were over cooked. The waitress was pleasant, but did not know what she was doing. We had to ask for straws, utensils, and refills. She got out orders wrong.

SM
ScottM
New Orleans
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Our server, Jacob, was fantastic!!
Alex, the hostess was extremely helpful with making sure everything was perfect.
Everyone was very accommodating and attentive!
We’ve dined there before and were pleased. Wonderful experience celebrating our teen son’s birthday!

M
vipMissyr
New Orleans
9 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Grandson’s birthday

OT
OpenTable Diner
1 review
Dined on September 21, 2021
Overall3food3service3ambience3

Never been here. Loved the upgraded version of Texas Roadhouse. Server was kind and it was her first day on the floor so she wasn’t as attentive because she was learning. Drinks were not refilled very regularly. One order came out way before everyone else’s did. Then two other orders came out and a wrong order for the third. So it had to be redone . Sad that the fourth meal came out and the rest of us were already done. Manager did come to talk to us but two hours in a place to eat because meals didn’t come out together and then we had to wait on the last meal because they mixed it up in the kitchen. Not a great first impression. For sure.

OT
OpenTable Diner
New Orleans
7 reviews
Dined on September 21, 2021
Overall4food5service5ambience4

Our server was very attentive friendly and always made sure we were all satisfied with our order.

OT
OpenTable Diner
1 review
Dined on September 16, 2021
Overall2food3service2ambience4

Went for my daughter’s Birthday. Had a really bad experience, mostly due to the waiter. Wrong order brought several times. Never refilled drinks, he Took long breaks and continued to complain that he was trying to catch up. Food was good and manager was good

JD
JoanD
New Orleans
7 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

The waitress was amazing. She was engaging and made us feel so welcome. They had a limited menu but still have you choices.
The place was inviting.

OT
OpenTable Diner
New Orleans
2 reviews
Dined on September 9, 2021
Overall5food5service5ambience3

My partner and I visited this place after returning from our evacuation for Hurricane Ida. These folks were busy as all get out, but they still managed to provide great service and hot, tasty meals. Will come back.

BH
BobH
New Orleans
1 review
Dined on August 21, 2021
Overall5food5service5ambience5

Tender Steaks perfectly cooked to order. Shoestring onion rings. Sides delicious. Wonderful server.

JA
JANET
New Orleans
1 review
Dined on August 21, 2021
Overall1food1service1ambience1

WORST EXPERIENCE I'VE EVER HAD ! BAD SERVICE, COLD FOOD, AND WAS THERE FOR 3 HOURS !

TR
TaneshaR
1 review
Dined on August 20, 2021
Overall5food5service4ambience4

I’ve been there twice the service and food is always good

KN
vipKathyinNOLA
New Orleans
28 reviews
Dined on August 16, 2021
Overall1food1service1ambience1

We didn't even eat here - we entered at the time of our reservation and couldn't find a single person working there. The host stand, bar, restaurant -- empty. The entire place smelled like a bad brand of disinfectant so we would have left anyway but it was shocking that not a single human being was around at 2:30 in the afternoon.

MJ
MichaelJ
1 review
Dined on August 13, 2021
Overall5food5service5ambience4

My experience was great as always. I’m there at least once a week and have not been disappointed yet. We’ll be back soon

RR
RichardR
1 review
Dined on July 31, 2021
Overall2food2service4ambience2

My 12 oz Rib eye steak was very tough and my baked potato was not hot but warm.
My waiter was very nice. I expected a better quality of meat. I will tell my friends that ask my opinion that your place is average.

GC
GinaC
Mississippi
2 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

I love everything. Definitely going back. Good food, good service, good drinks.

CW
ChandaW
New Orleans
2 reviews
Dined on July 18, 2021
Overall3food3service3ambience3

The food came out warm and not at the temperature they should have. Our previous visit to the restaurant was not so great, which is why we decided to take a break. We hadn’t visited in a few months, and decided to try again, but the experience wasn’t too much better this time.

OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall5food4service5ambience5

I had a great time eating here. Great service good food.

5
vip504nola
New Orleans
25 reviews
Dined on July 15, 2021
Overall2food2service2ambience3

Chain restaurant. Nothing great to speak of other than fair prices and large portions. Food just not that good.

IB
IreaneB
1 review
Dined on July 13, 2021
Overall5food5service5ambience5

Good customer service and great food. We enjoyed the waiter and his patient.

M
vipMetryhoney
New Orleans
19 reviews
Dined on July 11, 2021
Overall4food4service4ambience3

We are finding that too much salt is being used on steaks. Love the Caesar salad dressing!! And best thing you did was start using Open Table for reservations. Wish you had a better dessert selection.

KT
KTSM
1 review
Dined on July 3, 2021
Overall4food5service5ambience4

The food was perfection! Our waitress was such a sweetheart, and handled every request wonderfully, and with 10 of us, with multiple food allergies, and picky eaters, there were many! She even managed to get the music turned down a bit for us due to one of our autistic family members, to help prevent a meltdown! Thank you for that!

Unfortunately, there was nothing we can do about the obnoxiously loud party that was sitting adjacent from us, but things were wonderful once they left. We had a splendid birthday celebration for my daughter! We will definitely be back!

Thank you for doing everything you can to make our visit a pleasant one! The steaks were the best I have ever had!!!!!

OT
OpenTable Diner
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Great service, great food, great cocktails! Our party of 17 had a great experience!

FAQs

You can order delivery directly from Saltgrass Steak House - Metairie using the Order Online button. Saltgrass Steak House - Metairie also offers delivery in partnership with Postmates and Uber Eats. Saltgrass Steak House - Metairie also offers takeout which you can order by calling the restaurant at (504) 780-2668.

Saltgrass Steak House - Metairie is rated 4.1 stars by 76 OpenTable diners.

Saltgrass Steak House - Metairie does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.