Saltgrass Steak House - Metairie
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Food quality was spot on!!! The attention to detail needs work ( asked for rach dressing and got ketchup. And ordered 12 oz ribye and recirved a sirloin which was a cheaper price. Then was not explained the cost of becoming landrys membership. Also the filet mignon was not cooked as asked, was too rare. )
Service was awesome!
The restaurant was freezing and very uncomfortable and the AC needs to be worked on as their were a lot of complaints
Food was delicious. Our waitress was one of the best
One of very few places open on Thanksgiving Day. The server also mentioned they are also open on Christmas Day.
Came to New Orleans for thanksgiving our waiter mike was awesome ask for mike when dining
Tony was our server he was absolutely amazing. We had all our drinks appetizers and food out within 30 minutes. Very clean, amazing food and great prices! I drove by here so many times and finally gave it a change and it blew my mind.
Great customer services
We have eaten here before and were always satisfied with the food selection. Tonight the food was not good. The ribs were definitely not fall off the bone and the baked potato was undercooked (hard). The mashed potatoes were bad. Positive spot was our server, Jacob. He was excellent
The waitstaff was very attentive. The courses came out timed appropriately and hot/fresh. The steaks were a little more medium than medium rare, as we had ordered. However, very good cuts of meat, good taste and because of our plans, we could not wait to have them re-cooked. We were very pleased with the food and service.
Excellent customer service, quick food service and good drinks. Overall great experience.
Food was amazing I really think they should not do as much to go orders they would be able to cater to the restaurant crowd better I'm sure their kitchen staff would agree as well
The restaurant seemed very hectic. We were seated within a few minutes of our reservation which was good however we sat at our table for about 15 minutes before anyone spoke to us. We had to ask who our server was. However once someone started to take care of us. The food was very good and the server was very apologetic. If not for her it would have been a terrible experience.
The food was awesome I had reservations for 6 thirty and was 30 mins late because of the traffic and we left early. The manger are whoever he was had a attitude and I heard him say it out loud to the girl checking us in I really didn't appreciate it as you know if you live anywhere near this area traffic is horrible since the storm.
The restaurant smells like wet dirty carpet. The food was mediocre. The order came out incorrectly. The server never came to check on us; we had to flag down the manager to get the correct food.
I Ordered a medium rare 9oz filet mignon and it was cooked perfectly, it was tender but the only thing id say is that i lt was too salty.
Please change your grease. We came to celebrate our anniversary. We only ordered 2 appetizers, onion rings & your famous fried pickles which were both horrible due to nasty grease out food was so hard,the dipping sauce was the only good thing. We were so upset we ended up going to another restaurant on our special day.
Overall very good.
We enjoyed the appetizers and steak. The sides were over cooked. The waitress was pleasant, but did not know what she was doing. We had to ask for straws, utensils, and refills. She got out orders wrong.
Our server, Jacob, was fantastic!!
Alex, the hostess was extremely helpful with making sure everything was perfect.
Everyone was very accommodating and attentive!
We’ve dined there before and were pleased. Wonderful experience celebrating our teen son’s birthday!
Never been here. Loved the upgraded version of Texas Roadhouse. Server was kind and it was her first day on the floor so she wasn’t as attentive because she was learning. Drinks were not refilled very regularly. One order came out way before everyone else’s did. Then two other orders came out and a wrong order for the third. So it had to be redone . Sad that the fourth meal came out and the rest of us were already done. Manager did come to talk to us but two hours in a place to eat because meals didn’t come out together and then we had to wait on the last meal because they mixed it up in the kitchen. Not a great first impression. For sure.
Our server was very attentive friendly and always made sure we were all satisfied with our order.
Went for my daughter’s Birthday. Had a really bad experience, mostly due to the waiter. Wrong order brought several times. Never refilled drinks, he Took long breaks and continued to complain that he was trying to catch up. Food was good and manager was good
The waitress was amazing. She was engaging and made us feel so welcome. They had a limited menu but still have you choices.
The place was inviting.
My partner and I visited this place after returning from our evacuation for Hurricane Ida. These folks were busy as all get out, but they still managed to provide great service and hot, tasty meals. Will come back.
Tender Steaks perfectly cooked to order. Shoestring onion rings. Sides delicious. Wonderful server.
WORST EXPERIENCE I'VE EVER HAD ! BAD SERVICE, COLD FOOD, AND WAS THERE FOR 3 HOURS !
I’ve been there twice the service and food is always good
We didn't even eat here - we entered at the time of our reservation and couldn't find a single person working there. The host stand, bar, restaurant -- empty. The entire place smelled like a bad brand of disinfectant so we would have left anyway but it was shocking that not a single human being was around at 2:30 in the afternoon.
My experience was great as always. I’m there at least once a week and have not been disappointed yet. We’ll be back soon
My 12 oz Rib eye steak was very tough and my baked potato was not hot but warm.
My waiter was very nice. I expected a better quality of meat. I will tell my friends that ask my opinion that your place is average.
I love everything. Definitely going back. Good food, good service, good drinks.
The food came out warm and not at the temperature they should have. Our previous visit to the restaurant was not so great, which is why we decided to take a break. We hadn’t visited in a few months, and decided to try again, but the experience wasn’t too much better this time.
I had a great time eating here. Great service good food.
Chain restaurant. Nothing great to speak of other than fair prices and large portions. Food just not that good.
Good customer service and great food. We enjoyed the waiter and his patient.
We are finding that too much salt is being used on steaks. Love the Caesar salad dressing!! And best thing you did was start using Open Table for reservations. Wish you had a better dessert selection.
The food was perfection! Our waitress was such a sweetheart, and handled every request wonderfully, and with 10 of us, with multiple food allergies, and picky eaters, there were many! She even managed to get the music turned down a bit for us due to one of our autistic family members, to help prevent a meltdown! Thank you for that!
Unfortunately, there was nothing we can do about the obnoxiously loud party that was sitting adjacent from us, but things were wonderful once they left. We had a splendid birthday celebration for my daughter! We will definitely be back!
Thank you for doing everything you can to make our visit a pleasant one! The steaks were the best I have ever had!!!!!
Great service, great food, great cocktails! Our party of 17 had a great experience!
You can order delivery directly from Saltgrass Steak House - Metairie using the Order Online button. Saltgrass Steak House - Metairie also offers delivery in partnership with Postmates and Uber Eats. Saltgrass Steak House - Metairie also offers takeout which you can order by calling the restaurant at (504) 780-2668.
Saltgrass Steak House - Metairie is rated 4.1 stars by 76 OpenTable diners.
Saltgrass Steak House - Metairie does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.