Sally's Apizza - Westfarms Mall, Farmington

Commentaires sur le restaurant Sally's Apizza - Westfarms Mall, Farmington de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Maureen

   Grand Boston33 commentaires

   5.0

   Y est allé il y a 1 jour

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Friendly quick service, delicious thin crusted pizza.
   

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2. M

   MaryBeth VIP

   New York City1 commentaire

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Food was good and our server was fantastic. Only issue was we arrived on time for our reservation. We then waited for 20+ minutes while the general manager sat two other tables that arrived after us. Both tables had the same number of people as us. One table seemed to be friends with him and the other seemed to think they had a reservation that they didn’t. Unsure why it was on us to wait for people that arrived after us when we had a reservation.
   

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3. J

   Joel

   New York City2 commentaires

   3.0

   Y est allé le 26 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   Excellent chicken wings! Pickeled fennel on the side was delicious. Wedge salad extremely large and with nice presentation. Clam pizza- disappointment. Too thin and burnt - unfortunately typical New Haven style. Too few clams - though tasty. Outstanding service. Overall a good- but not great - dining experience. Up for giving it a second try.
   

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4. D

   Dinah VIP

   Grand Boston3 commentaires

   4.0

   Y est allé le 25 avril 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Everything was delicious - pizza thin but crispy, we had garlic bread, meatballs and mozzarella sticks, all very good. Canoli pie for dessert and enjoyed it all.
   

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5. j

   james

   Las Vegas3 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This is by far the best pizza around. Awesome sauce and crust. We will be back many times in the future.
   

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6. S

   Steve

   New York City1 commentaire

   2.0

   Y est allé le 16 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   Waited 30 minutes only to finally be told they had to remake our simple pepperoni pie TWICE. Was at least offered a no charge appetizer while we waited. Table arrangements are odd and right - layout not well thought out at all. Pizza was decent at best - maybe Siri on with the original and don’t open more locations unless you can duplicate the original. Pepe’s nearby is a much better choice.
   

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7. J

   Jamie

   Connecticut1 commentaire

   5.0

   Y est allé le 15 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Outstanding food at very reasonable prices. I’ll be back many times!
   

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8. k

   kevin

   New York City6 commentaires

   3.0

   Y est allé le 11 avril 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 3
   4. Ambiance 3

   Pizza was great but had to wait an hour for it. We had reservations and were seated promptly. Waitress was very cordial and did warn us that the pies were taking 45-60 minutes to come out so we ordered right away. That was the only downside to our experience.
   

   Sally's Apizza - Westfarms Mall, FarmingtonA répondu le 15 avril 2025

   Thanks for sharing your experience, Kevin. We’re glad you enjoyed the pizza and appreciated the service. We’re working on streamlining our kitchen process to reduce wait times. Your feedback is valuable in helping us improve. We hope to serve you again soon!
   

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9. A

   Adriana

   Connecticut1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We forgot to add cheese to our pizza but the server and manager took care of it with no problems.
   

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10. D

    Dianne VIP

    New York City27 commentaires

    3.0

    Y est allé le 4 avril 2025

    1. Cote globale 3
    2. Nourriture 3
    3. Service 4
    4. Ambiance 3

    We were off to a good start since seated upon arrival (on a previous visit had a 30 minute wait with a reservation). Our waiter was efficient and professional, and the following review is not based on his service as it was certainly not his fault. We ordered a salad to share, pasta and pizza. The salad and pasta arrived at the same time. This was disappointing since I prefer to enjoy the salad before an entree. Also, I had to send the pasta back since it wasn't hot. I asked why the food wasn't spaced out and was told that when things are ready in the kitchen, they get served immediately. Then everything went more downhill after that. Our pizza took 50 minutes to come out! We were told the kitchen was backed up with 300 orders for take-out pizzas, which sounded like an huge amount to me. I think customers dining in should have preference rather than take-out orders. On the bright side, the food was delicious...perfect carbonara and excellent pizza (though toppings were a bit skimpy). I spoke to the manager about our experience and he comped our food, which was greatly appreciated, but not what I was looking for. I just wanted to relay my disappointment and wasn't looking for anything more. I will return but sure hope they get their act together with getting their pizzas out in a more timely manner.
    

    Sally's Apizza - Westfarms Mall, FarmingtonA répondu le 15 avril 2025

    Dianne, thanks for sharing your experience. We're glad you enjoyed the food, but we understand your frustration with the timing and service. Your feedback is invaluable as we work to improve our operations. We appreciate your patience and look forward to welcoming you back for a better experience.
    

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