Permanently Closed - Ruth's Chris Steak House - Kauai

4.5
icon/ic_reviewCreated with Sketch.
453 Reviews
icon/ic_price_rangeCreated with Sketch.
$50 and over
icon/ic_cuisineCreated with Sketch.
Steakhouse

Restaurants you may also like

View all

About

This restaurant is permanently closed. We apologize but we are temporarily closed. Visit us at RuthsChris.com for the most up to date information. We look forward to serving you soon.

Welcome to Ruth's Chris Steak House Kauai! When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable dessert and an award winning wine list, you will find that this is the steak house to which others aspire.

Support Permanently Closed - Ruth's Chris Steak House - Kauai during COVID-19

What 453 people are sayingWrite a review
Overall ratings and reviews
4.5based on recent ratings
4.5
food
4.6
service
4.4
ambience
4.0
value
Noise · Quiet
84% of people would recommend it to a friend
Sort by
Filters
FD
FranciscoD
San Francisco
2 reviews
Dined on March 14, 2020
Overall5food5service5ambience5

Davis our server was awesome ! Food was excellent as always!

OT
OpenTable Diner
Chicago
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

Food and service were excellent, as always!

R
Renpan
Los Angeles
29 reviews
Dined on February 29, 2020
Overall5food5service4ambience4

We had a great time on a Saturday night; after a short wait in the bar, we got a nice corner booth. Davis was our server-very droll sense of humor-great service! Our party of 4 enjoyed the Petit Filet, 2 NY Strip Steaks and the Surf/Turf special along with creamed spinach and corn. Everything was fantastic!

MA
MarlieA
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Absolutely amazing. Great service. Awesome food. Highly recommended.

JA
JABugzette
Chicago
2 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

The filet mignon was outstanding. Our best dinner meal in Kauai during 21 day stay. Our waiter made our meal even better, unfortunately, I am not sure 100% sure of his name but Justin is good contender. We will go back the next time we are in Kauai,

JL
JacklynnL
Central Coast
1 review
Dined on February 23, 2020
Overall5food5service5ambience5

Food was great. I reccomend the seafood tower. Service is top notch. Steaks cooked perfectly.

OT
OpenTable Diner
Hawaii
16 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Date with hubby

Dinner was delicious I mean delicious
The service was outstanding everyone down to the hostess to the food runners to the waiter Jason he’s totally awesome
We will be back.

This is the second time we’ve been to Ruth’s Chris the first wasn’t as good of an experience as this second time was.

Wow I’m
Amazed how much better everything was food and service.

Thank you Ruth’s Chris for being wonderful.

GH
GaryH
Minneapolis
2 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

It was wonderful!! The service & food was great!!

MO
MikeO
Western NC
4 reviews
Dined on February 20, 2020
Overall1food1service1ambience4

It was horrible and we walked out. And will never go back unless we see that the management has changed. They were out of many of the steaks. They served us oysters Rockefeller that were not on a bed of salt or flaming. That’s when we knew we had had enough.

We have eaten at many Ruth’s Chris and will continue but not this one!!

E
Ewjb
Hawaii
11 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

>Outstanding in every way. Drinks were perfectly prepared. The food was of the highest quality. Service was second to none. Worth every dime.

WP
WayneP
Milwaukee
1 review
Dined on February 17, 2020
Overall5food5service5ambience5

Dinner at Ruth's Chris Steak house was fabulous!!!

OT
OpenTable Diner
Los Angeles
2 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Food was amazingly as always

OT
OpenTable Diner
Hawaii
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Valentines

Report
OT
OpenTable Diner
Minneapolis
1 review
Dined on February 14, 2020
Overall2food5service3ambience5

Granted it was Valentine's Day, but even with a reservation we waited 40 minutes to get seated. Initially service was slow but improved as the meal went on.

Ruth's Chris Steak House - Kauai
Responded on February 15, 2020

Thank you for your candid review. It is our goal to always provide an exceptional dining experience from start to finish. So that we can personally address your concerns, please private message us with your contact information, including a phone number. Thank you!

Report
OT
OpenTable Diner
Las Vegas
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Great management, friendly staff

S
vipSophia39
Mobile
8 reviews
Dined on February 14, 2020
Overall3food5service2ambience2

We were seated at a bar seating table, although we had an advance 5 pm reservation and arrived 30 minutes early, with only 2 other patrons in the restaurant seated at the bar. We received very limited service from the bartender/waiter, although initially greeted with 2 glasses of champagne which we enjoyed. The bar became very busy, noisy and disruptive, and was not a comfortable atmosphere. (We were also celebrating our 25th anniversary noted on the reservation). We were not offered a rose given out to dining guests for Valentines Day until asking for one upon leaving. The meal was very good, but the experience was very disappointing.

Ruth's Chris Steak House - Kauai
Responded on February 15, 2020

We appreciate you celebrating with us. Whether it’s a romantic steak dinner for two or a private party we strive to provide the best steakhouse experience, period. Would you please contact us directly and share more about your recent experience? Please send your contact information, including a phone number. We would welcome the chance to make things better.

Report
R
vipRobert
San Francisco
6 reviews
Dined on February 13, 2020
Overall2food2service2ambience2

We were seated on time, the hostess was very pleasant. However, although there were many tables available, we were seated in the corner by the service station for the servers and bus people. We asked to move to another table and were accommodated. Thank you. Our server, not the seasoned professional we are used to at the other Ruth ‘s Chris where we have dined, seemed not to be into the service part. We asked for a particular Chardonnay, and he brought out a red. When we asked about it, he condescendingly said that was not a Chardonnay, but a Pinot noir. We live in wine country and have been drinking wine longer than he has been alive. The food was good but not stellar given the price point. Overall, this was not the usual Ruth’s Chris experience we were expecting and had appreciated at other Ruth’s Chris.

d
vipdavistempe
Phoenix
94 reviews
Dined on February 11, 2020
Overall4food4service5ambience4

Directions to the elevator are almost nonexistent. Then directions to the dining room are nonexistent

L
Lollykauai
Hawaii
2 reviews
Dined on February 8, 2020
Overall4food4service3ambience3

Birthday dinner - nice ambiance table had birthday confetti- everything is ala carte. Filet was perfect!
They forgot my appetizer but bought our dessert!
Will go again.

JD
vipJeremyD
Portland
7 reviews
Dined on February 1, 2020
Overall3food4service3ambience3

Admittedly, our expectations may have been too high for Ruth's Chris on our final night on Kuaui. As so many others have, we had a great week on the island. Earlier in the week, for a birthday celebration, we went to another restaurant that set the bar very high. That's why, when my father offered to cap off the trip with a great meal, we chose Ruth's Chris. However, upon entering, the hostess was texting someone for at least 30 seconds before acknowledging that our party was standing in front of the podium. Once seated, three different people came by came by in various "service" capacities but all seemed spread between bartending and serving. Halfway through my meal, another person came by and filled up my half-full glass of sparkling water with still. I know "things happen" and I'm not typically critical. If they were short-staffed, they did a good job of covering, but it was noticeable. The food was great but the experience, on this night, did not stand up to our expectations or the award for "most expensive meal of the week".

Ruth's Chris Steak House - Kauai
Responded on February 6, 2020

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

Report
TT
TimT
Hawaii
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Our servers were outstanding and the food was fabulous!

d
vipdjhoale
Minneapolis
2 reviews
Dined on January 31, 2020
Overall3food3service3ambience5

Disappointed. Escargot was burnt to a crisp. Yes it was replaced, but should have never been served the way it came out. Service was just ok. Steak was very good. Lobster a bit overdone. Must have been a bad night, but it did not live up to typical Ruths Chris standards. I would still go back because when it's right, it's hard to beat.

Ruth's Chris Steak House - Kauai
Responded on February 4, 2020

Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

Report
KO
KimO
Cleveland
14 reviews
Dined on January 31, 2020
Overall5food4service5ambience4

When we were paying our gift certificate wouldn't go through. Brandon was great at trying to work on it. He gave us his card in case we needed additional help. He also gave each couple a gift card for our next visit.

FL
FoodLover
New England
8 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Great friendly service. The food was delicious.

OR
ORBoss
San Francisco
7 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

The dinner and service was amazing

OT
OpenTable Diner
Hawaii
1 review
Dined on January 28, 2020
Overall5food5service5ambience4

Wonderful meal with fabulous service.
We really enjoyed the seafood tower, what a treat!

AO
AngelaO
Los Angeles
9 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

The best food that we ate while in Kauai, Hawaii.

MT
MamaTama
Hawaii
5 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

We celebrated our anniversary and my birthday with friends. Food, service, and ambiance were excellent as usual. We are spoiled for their steak dinners as it is the best on the island. Our favorite in fine dining for sure.

R
vipReagan
Los Angeles
30 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

We had a fabulous dinner tonight. One had steak one had fish both were equally incredible. Not great choices on beer, especially when they were out of the local beer. Wine selection however it was very nice. Our server was so nice and sincere.

Side dishes as always delicious. Lobster Mac did not disappoint.

KM
KathleenM
San Diego
7 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Our evening at Ruth’s Chris was very enjoyable. Our waiter did a fine job recommending different items on the menu. Everything was very good and we will definitely return.

DM
vipDavidM
Hawaii
9 reviews
Dined on January 11, 2020
Overall3food2service5ambience3

Meat was seriously under cooked— both dinners— and my strip was very fatty and tough

Ruth's Chris Steak House - Kauai
Responded on January 15, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

Report
OT
OpenTable Diner
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Everything one would come to expect at Ruth’s Chris!

CS
CharlieS
Birmingham
2 reviews
Dined on January 8, 2020
Overall4food4service4ambience4

Slow bar service. But other was ok. Twice the price of other quality restaurants.

OT
OpenTable Diner
Hawaii
10 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

The entire experience, form start to finish, was exceptional and pleasant. Every staff member we interacted with was pleasant and professional. The food was terrific (the calamari appetizer was amazing!). If you’re in or near Poipu and looking for an upscale meal, make a reservation at Ruth’s Chris, you won’t be disappointed.

OT
OpenTable Diner
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

Never fails to please a steak craving!!!! They ran out of sweet potato casserole but replaced it with a portion of lobster mac & cheese for FREE!!!! !! Classy!!!!!!!!! Been to Ruth's Chris in Florida Texas, Cali Now HAWAII!!!
Best Steak in America!!!!! Waitress was also a knowledgeable sightseeing guru!!!! 5stars all around.

CM
vipCarolM
Chicago
9 reviews
Dined on December 31, 2019
Overall4food3service3ambience4

The folks at Ruth Chris were great getting us in before our reservation on a very busy evening. The service was choreographed to be fast & VERY efficient but it felt oddly like drive-by attention. 15 seconds here, 4 seconds there, 12 seconds, etc. We mostly chose from the chef’s specials of the evening. The poke martini was outstanding! My husband’s T-bone steak was also amazing. (He knows steak!). The island fish option of the evening was blackened ahi. I felt it was “meh”, sinewy & flavorless. Hubby also ordered au gratin potatoes that were far from spectacular. So we had a mixed evening. Would we go back.....probably.

OT
OpenTable Diner
Hawaii
1 review
Dined on December 29, 2019
Overall2food2service3ambience3

Food was cold and over cooked. Worst experience ever at Ruth Chris

Ruth's Chris Steak House - Kauai
Responded on January 1, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

Report
EL
ElizabethL
Hawaii
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

The food was excellent, disappointed that they don’t have Li Hing Mui for my margarita glass rum and it was mostly ice, but the food was over the top. Everything was excellent from salad to dessert. Can’t wait to go back in February for Valentines Day. Excellent service with waiter and bus help. Our water glass was always full. 5 Stars!!!

D
Danh
Las Vegas
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Good service and food

KA
KenA
Dallas
2 reviews
Dined on December 25, 2019
Overall3food3service5ambience5

Tough lobster tail and undercooked steak. When you go to a restaurant that is high dollar you expect first class food. Service was good kitchen needs work.

FAQs

Permanently Closed - Ruth's Chris Steak House - Kauai is rated 4.5 stars by 453 OpenTable diners.

Permanently Closed - Ruth's Chris Steak House - Kauai does offer gift cards which you can purchase here https://www.ruthschris.com/giftcards/?utm_source=OT&utm_medium=online&utm_campaign=flashsale.