Ruth's Chris Steak House - Kauai

4.4
icon/ic_reviewCreated with Sketch.
441 Reviews
icon/ic_price_rangeCreated with Sketch.
$50 and over
icon/ic_cuisineCreated with Sketch.
Steakhouse
Now Open on Kauai.....Welcome to Ruth's Chris Steak House! When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable dessert and an award winning wine list, you will find that this is the steak house to which others aspire.
What 441 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.6
service
4.3
ambience
3.9
value
Noise · Quiet
75% of people would recommend it to a friend
Sort by
Filters
OT
Hawaii
1 review
Dined 3 days ago
Overall5food5service5ambience5

Valentines

Report
OT
Minneapolis
1 review
Dined 3 days ago
Overall2food5service3ambience5

Granted it was Valentine's Day, but even with a reservation we waited 40 minutes to get seated. Initially service was slow but improved as the meal went on.

Ruth's Chris Steak House - Kauai
Responded 2 days ago

Thank you for your candid review. It is our goal to always provide an exceptional dining experience from start to finish. So that we can personally address your concerns, please private message us with your contact information, including a phone number. Thank you!

Report
OT
Las Vegas
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great management, friendly staff

S
Mobile
8 reviews
Dined 3 days ago
Overall3food5service2ambience2

We were seated at a bar seating table, although we had an advance 5 pm reservation and arrived 30 minutes early, with only 2 other patrons in the restaurant seated at the bar. We received very limited service from the bartender/waiter, although initially greeted with 2 glasses of champagne which we enjoyed. The bar became very busy, noisy and disruptive, and was not a comfortable atmosphere. (We were also celebrating our 25th anniversary noted on the reservation). We were not offered a rose given out to dining guests for Valentines Day until asking for one upon leaving. The meal was very good, but the experience was very disappointing.

Ruth's Chris Steak House - Kauai
Responded 2 days ago

We appreciate you celebrating with us. Whether it’s a romantic steak dinner for two or a private party we strive to provide the best steakhouse experience, period. Would you please contact us directly and share more about your recent experience? Please send your contact information, including a phone number. We would welcome the chance to make things better.

Report
d
Phoenix
91 reviews
Dined 6 days ago
Overall4food4service5ambience4

Directions to the elevator are almost nonexistent. Then directions to the dining room are nonexistent

L
Hawaii
2 reviews
Dined on February 8, 2020
Overall4food4service3ambience3

Birthday dinner - nice ambiance table had birthday confetti- everything is ala carte. Filet was perfect!
They forgot my appetizer but bought our dessert!
Will go again.

JD
Portland
7 reviews
Dined on February 1, 2020
Overall3food4service3ambience3

Admittedly, our expectations may have been too high for Ruth's Chris on our final night on Kuaui. As so many others have, we had a great week on the island. Earlier in the week, for a birthday celebration, we went to another restaurant that set the bar very high. That's why, when my father offered to cap off the trip with a great meal, we chose Ruth's Chris. However, upon entering, the hostess was texting someone for at least 30 seconds before acknowledging that our party was standing in front of the podium. Once seated, three different people came by came by in various "service" capacities but all seemed spread between bartending and serving. Halfway through my meal, another person came by and filled up my half-full glass of sparkling water with still. I know "things happen" and I'm not typically critical. If they were short-staffed, they did a good job of covering, but it was noticeable. The food was great but the experience, on this night, did not stand up to our expectations or the award for "most expensive meal of the week".

Ruth's Chris Steak House - Kauai
Responded on February 6, 2020

We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

Report
TT
Hawaii
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Our servers were outstanding and the food was fabulous!

d
Minneapolis
1 review
Dined on January 31, 2020
Overall3food3service3ambience5

Disappointed. Escargot was burnt to a crisp. Yes it was replaced, but should have never been served the way it came out. Service was just ok. Steak was very good. Lobster a bit overdone. Must have been a bad night, but it did not live up to typical Ruths Chris standards. I would still go back because when it's right, it's hard to beat.

Ruth's Chris Steak House - Kauai
Responded on February 4, 2020

Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

Report
KO
Cleveland
14 reviews
Dined on January 31, 2020
Overall5food4service5ambience4

When we were paying our gift certificate wouldn't go through. Brandon was great at trying to work on it. He gave us his card in case we needed additional help. He also gave each couple a gift card for our next visit.

FL
New England
6 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Great friendly service. The food was delicious.

OR
San Francisco
7 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

The dinner and service was amazing

OT
Hawaii
1 review
Dined on January 28, 2020
Overall5food5service5ambience4

Wonderful meal with fabulous service.
We really enjoyed the seafood tower, what a treat!

AO
Los Angeles
7 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

The best food that we ate while in Kauai, Hawaii.

MT
Hawaii
5 reviews
Dined on January 25, 2020
Overall5food5service5ambience5

We celebrated our anniversary and my birthday with friends. Food, service, and ambiance were excellent as usual. We are spoiled for their steak dinners as it is the best on the island. Our favorite in fine dining for sure.

R
Los Angeles
30 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

We had a fabulous dinner tonight. One had steak one had fish both were equally incredible. Not great choices on beer, especially when they were out of the local beer. Wine selection however it was very nice. Our server was so nice and sincere.

Side dishes as always delicious. Lobster Mac did not disappoint.

KM
San Diego
7 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Our evening at Ruth’s Chris was very enjoyable. Our waiter did a fine job recommending different items on the menu. Everything was very good and we will definitely return.

DM
Hawaii
9 reviews
Dined on January 11, 2020
Overall3food2service5ambience3

Meat was seriously under cooked— both dinners— and my strip was very fatty and tough

Ruth's Chris Steak House - Kauai
Responded on January 15, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

Report
OT
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Everything one would come to expect at Ruth’s Chris!

CS
Birmingham
1 review
Dined on January 8, 2020
Overall4food4service4ambience4

Slow bar service. But other was ok. Twice the price of other quality restaurants.

OT
Hawaii
10 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

The entire experience, form start to finish, was exceptional and pleasant. Every staff member we interacted with was pleasant and professional. The food was terrific (the calamari appetizer was amazing!). If you’re in or near Poipu and looking for an upscale meal, make a reservation at Ruth’s Chris, you won’t be disappointed.

OT
1 review
Dined on January 2, 2020
Overall5food5service5ambience5

Never fails to please a steak craving!!!! They ran out of sweet potato casserole but replaced it with a portion of lobster mac & cheese for FREE!!!! !! Classy!!!!!!!!! Been to Ruth's Chris in Florida Texas, Cali Now HAWAII!!!
Best Steak in America!!!!! Waitress was also a knowledgeable sightseeing guru!!!! 5stars all around.

CM
Chicago
8 reviews
Dined on December 31, 2019
Overall4food3service3ambience4

The folks at Ruth Chris were great getting us in before our reservation on a very busy evening. The service was choreographed to be fast & VERY efficient but it felt oddly like drive-by attention. 15 seconds here, 4 seconds there, 12 seconds, etc. We mostly chose from the chef’s specials of the evening. The poke martini was outstanding! My husband’s T-bone steak was also amazing. (He knows steak!). The island fish option of the evening was blackened ahi. I felt it was “meh”, sinewy & flavorless. Hubby also ordered au gratin potatoes that were far from spectacular. So we had a mixed evening. Would we go back.....probably.

OT
Hawaii
1 review
Dined on December 29, 2019
Overall2food2service3ambience3

Food was cold and over cooked. Worst experience ever at Ruth Chris

Ruth's Chris Steak House - Kauai
Responded on January 1, 2020

Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

Report
EL
Hawaii
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

The food was excellent, disappointed that they don’t have Li Hing Mui for my margarita glass rum and it was mostly ice, but the food was over the top. Everything was excellent from salad to dessert. Can’t wait to go back in February for Valentines Day. Excellent service with waiter and bus help. Our water glass was always full. 5 Stars!!!

DH
Las Vegas
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Good service and food

KA
Dallas
2 reviews
Dined on December 25, 2019
Overall3food3service5ambience5

Tough lobster tail and undercooked steak. When you go to a restaurant that is high dollar you expect first class food. Service was good kitchen needs work.

JI
Hawaii
8 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

December 24th is our Wedding Anniversary. We love coming to Ruth Chris for our special evening. Thanks for being so wonderful in every way!

OT
Hawaii
5 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Ruthʻs Chris never disappoints! There is something on the menu for the whole family. The food is cooked to perfection, and the service is outstanding!

OT
Los Angeles
3 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

1st night in Kauai. Needed a good steak !

P
Tahoe
18 reviews
Dined on December 17, 2019
Overall5food5service4ambience3

The filet was outstanding. Baked potato, creamed spinach, broccoli were cooked with precision and expertise. Happy with the food quality.

Did not appreciate the TV tuned to MMA fighting pointed at my 10 year old daughter during her meal. Staff lacked tack.

Windows did not provide a view. Decorations were not what you might see at other Ruth Chris Steakhouses. Was more like someone gutted a large loft apartment and turned it into a bar & grill.

I
Hawaii
55 reviews
Dined on December 16, 2019
Overall5food5service5ambience4

We went to celebrate my wife’s birthday. I understand that it was the slow season so we were seated, our orders promptly taken and the meal service was very timely.

c
1 review
Dined on December 12, 2019
Overall5food5service5ambience5

We enjoyed our special dinner as we celebrated our son & daughter in law’s 7th anniversary. It was their first time and it was perfect. Our waitress was awesome and the food was delicious.

OT
Orange County
1 review
Dined on December 5, 2019
Overall5food5service5ambience5

Great! Excellent service and food...

LJ
Seattle
7 reviews
Dined on December 3, 2019
Overall5food5service5ambience5

Food and service were great. What more could you ask for? 10/10 would recommend.

LH
Los Angeles
182 reviews
Dined on December 2, 2019
Overall3food2service5ambience2

I have eaten at Ruths' Chris Steakhouses in NYC, Palm Desert, Phoenix, The Big Island. Never have I had a badly cooked steak until the Kauai dinner. There were only 4 tables of diners at 6:15 pm. The service was flawless and outstanding. The ambience was that of a cafeteria. Lights on full (need dimmer switches) and my medium filet came back almost raw. I told my server who whisked the steak back to the kitchen only to have my sides on the plate removed, my dining spouse finishing their steak while I waited for mine to return sans sides. Ruined the entire evening. At almost $200.00 I was shocked. How can the chef miss "medium" when the restaurant appeared to be empty? Sad.

Ruth's Chris Steak House - Kauai
Responded on December 6, 2019

Len, thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!

Report
K
New England
6 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

Ruth Chris is our favorite restaurant. We consistently have excellent food and service. The steak is the best we’ve had and we are from Montana so we’ve had good steak. Sweet potato casserole is wonderful and could be a dessert. In fact our waiter said that he has eaten it with ice cream which sounds amazing! It’s not a cheap place to eat, but worth the added expense. You will not be disappointed. Thanks for a very special evening.

OT
Hawaii
2 reviews
Dined on November 24, 2019
Overall5food5service5ambience5

Had the porterhouse for two and it was hands down the best steak ever!!

OT
Las Vegas
5 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

My family all ordered the steak and lobster tail special and everyone enjoyed it! Great soft medium filet of steak and lobster tasted so soft not rubbery! Great waiter and busser so attentive

LB
Seattle
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Kui is a great waiter and it shows that he Loves what he does. Looking forward to returning!