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Ruth's Chris Steak House - Kauai, Koloa, HI

Ruth's Chris Steak House - Kauai

4.5
4.5
453 Reviews
$50 and over
Steakhouse
We apologize but we are temporarily closed. Visit us at RuthsChris.com for the most up to date information. We look forward to serving you soon.

Welcome to Ruth's Chris Steak House Kauai! When you visit Ruth's Chris, you soon understand that this is no ordinary restaurant. From the USDA prime steaks, broiled to perfection in a trademark 1800 degree oven and served on a plate heated to 500 degrees, to the expertly executed seafood, island fresh fish, New Orleans inspired appetizers, unforgettable dessert and an award winning wine list, you will find that this is the steak house to which others aspire.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Steakhouse

  • Hours of operation

    Everyday 4:30pm-9:30pm ; Happy Hour Daily from 4:30pm-7:00pm in the bar; Prime Time 3-Course Menu available from 5:00pm - 6:00pm

  • Phone number

    (808) 278-6100

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Resort Casual

  • Executive chef

    Mark Sassone

  • Private party contact

    Brandon Bridges Basuel: (808) 278-6100

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Popular dishes

What 453 people are saying

Overall ratings and reviews

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.4Ambience
  • 4Value

NoiseQuiet

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  1. FD

    FranciscoD

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on March 15, 2020

    overall5food5service5ambience5
    Davis our server was awesome ! Food was excellent as always!
  2. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 6, 2020

    overall5food5service5ambience5
    Food and service were excellent, as always!
  3. R

    Renpan

    Los Angeles

    35 reviews

    5.0

    35 reviews

    Dined on March 1, 2020

    overall5food5service4ambience4
    We had a great time on a Saturday night; after a short wait in the bar, we got a nice corner booth. Davis was our server-very droll sense of humor-great service! Our party of 4 enjoyed the Petit Filet, 2 NY Strip Steaks and the Surf/Turf special along with creamed spinach and corn. Everything was fantastic!
  4. MA

    MarlieA

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    Absolutely amazing. Great service. Awesome food. Highly recommended.
  5. JA

    JABugzette

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 26, 2020

    overall5food5service5ambience5
    The filet mignon was outstanding. Our best dinner meal in Kauai during 21 day stay. Our waiter made our meal even better, unfortunately, I am not sure 100% sure of his name but Justin is good contender. We will go back the next time we are in Kauai,
  6. JL

    JacklynnL

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on February 24, 2020

    overall5food5service5ambience5
    Food was great. I reccomend the seafood tower. Service is top notch. Steaks cooked perfectly.
  7. OT

    OpenTable Diner

    Hawaii

    18 reviews

    5.0

    18 reviews

    Dined on February 23, 2020

    overall5food5service5ambience5
    Date with hubby Dinner was delicious I mean delicious The service was outstanding everyone down to the hostess to the food runners to the waiter Jason he’s totally awesome We will be back. This is the second time we’ve been to Ruth’s Chris the first wasn’t as good of an experience as this second time was. Wow I’m Amazed how much better everything was food and service. Thank you Ruth’s Chris for being wonderful.
  8. GH

    GaryH

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2020

    overall5food5service5ambience5
    It was wonderful!! The service & food was great!!
  9. MO

    MikeO

    Western NC

    4 reviews

    1.0

    4 reviews

    Dined on February 21, 2020

    overall1food1service1ambience4
    It was horrible and we walked out. And will never go back unless we see that the management has changed. They were out of many of the steaks. They served us oysters Rockefeller that were not on a bed of salt or flaming. That’s when we knew we had had enough. We have eaten at many Ruth’s Chris and will continue but not this one!!
  10. E

    Ewjb

    Hawaii

    13 reviews

    5.0

    13 reviews

    Dined on February 20, 2020

    overall5food5service5ambience5
    >Outstanding in every way. Drinks were perfectly prepared. The food was of the highest quality. Service was second to none. Worth every dime.
  11. WP

    WayneP

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on February 18, 2020

    overall5food5service5ambience5
    Dinner at Ruth's Chris Steak house was fabulous!!!
  12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on February 17, 2020

    overall5food5service5ambience5
    Food was amazingly as always
  13. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5
    Valentines
  14. OT

    OpenTable Diner

    Minneapolis

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    overall2food5service3ambience5
    Granted it was Valentine's Day, but even with a reservation we waited 40 minutes to get seated. Initially service was slow but improved as the meal went on.

    Ruth's Chris Steak House - KauaiResponded on February 15, 2020Thank you for your candid review. It is our goal to always provide an exceptional dining experience from start to finish. So that we can personally address your concerns, please private message us with your contact information, including a phone number. Thank you!

  15. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5
    Great management, friendly staff
  16. S

    Sophia39

    Mobile

    11 reviews

    vip
    3.0

    11 reviews

    Dined on February 15, 2020

    overall3food5service2ambience2
    We were seated at a bar seating table, although we had an advance 5 pm reservation and arrived 30 minutes early, with only 2 other patrons in the restaurant seated at the bar. We received very limited service from the bartender/waiter, although initially greeted with 2 glasses of champagne which we enjoyed. The bar became very busy, noisy and disruptive, and was not a comfortable atmosphere. (We were also celebrating our 25th anniversary noted on the reservation). We were not offered a rose given out to dining guests for Valentines Day until asking for one upon leaving. The meal was very good, but the experience was very disappointing.

    Ruth's Chris Steak House - KauaiResponded on February 15, 2020We appreciate you celebrating with us. Whether it’s a romantic steak dinner for two or a private party we strive to provide the best steakhouse experience, period. Would you please contact us directly and share more about your recent experience? Please send your contact information, including a phone number. We would welcome the chance to make things better.

  17. R

    Robert

    San Francisco

    14 reviews

    vip
    2.0

    14 reviews

    Dined on February 14, 2020

    overall2food2service2ambience2
    We were seated on time, the hostess was very pleasant. However, although there were many tables available, we were seated in the corner by the service station for the servers and bus people. We asked to move to another table and were accommodated. Thank you. Our server, not the seasoned professional we are used to at the other Ruth ‘s Chris where we have dined, seemed not to be into the service part. We asked for a particular Chardonnay, and he brought out a red. When we asked about it, he condescendingly said that was not a Chardonnay, but a Pinot noir. We live in wine country and have been drinking wine longer than he has been alive. The food was good but not stellar given the price point. Overall, this was not the usual Ruth’s Chris experience we were expecting and had appreciated at other Ruth’s Chris.
  18. w

    wdtempe

    Phoenix

    118 reviews

    vip
    4.0

    118 reviews

    Dined on February 12, 2020

    overall4food4service5ambience4
    Directions to the elevator are almost nonexistent. Then directions to the dining room are nonexistent
  19. L

    Lollykauai

    Hawaii

    13 reviews

    vip
    4.0

    13 reviews

    Dined on February 9, 2020

    overall4food4service3ambience3
    Birthday dinner - nice ambiance table had birthday confetti- everything is ala carte. Filet was perfect! They forgot my appetizer but bought our dessert! Will go again.
  20. JD

    JeremyD

    Portland

    8 reviews

    vip
    3.0

    8 reviews

    Dined on February 2, 2020

    overall3food4service3ambience3
    Admittedly, our expectations may have been too high for Ruth's Chris on our final night on Kuaui. As so many others have, we had a great week on the island. Earlier in the week, for a birthday celebration, we went to another restaurant that set the bar very high. That's why, when my father offered to cap off the trip with a great meal, we chose Ruth's Chris. However, upon entering, the hostess was texting someone for at least 30 seconds before acknowledging that our party was standing in front of the podium. Once seated, three different people came by came by in various "service" capacities but all seemed spread between bartending and serving. Halfway through my meal, another person came by and filled up my half-full glass of sparkling water with still. I know "things happen" and I'm not typically critical. If they were short-staffed, they did a good job of covering, but it was noticeable. The food was great but the experience, on this night, did not stand up to our expectations or the award for "most expensive meal of the week".

    Ruth's Chris Steak House - KauaiResponded on February 6, 2020We are always open to guest feedback and appreciate you sharing about your experience. We aim to make every visit to Ruth's Chris an excellent one for all of our guests. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number.

  21. TT

    TimT

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on February 2, 2020

    overall5food5service5ambience5
    Our servers were outstanding and the food was fabulous!
  22. d

    djhoale

    Minneapolis

    2 reviews

    vip
    3.0

    2 reviews

    Dined on February 1, 2020

    overall3food3service3ambience5
    Disappointed. Escargot was burnt to a crisp. Yes it was replaced, but should have never been served the way it came out. Service was just ok. Steak was very good. Lobster a bit overdone. Must have been a bad night, but it did not live up to typical Ruths Chris standards. I would still go back because when it's right, it's hard to beat.

    Ruth's Chris Steak House - KauaiResponded on February 4, 2020Thank you for your feedback. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail, please with your contact information including a phone number.

  23. KO

    KimO

    Cleveland

    14 reviews

    5.0

    14 reviews

    Dined on February 1, 2020

    overall5food4service5ambience4
    When we were paying our gift certificate wouldn't go through. Brandon was great at trying to work on it. He gave us his card in case we needed additional help. He also gave each couple a gift card for our next visit.
  24. FL

    FoodLover

    New England

    20 reviews

    vip
    5.0

    20 reviews

    Dined on January 29, 2020

    overall5food5service5ambience5
    Great friendly service. The food was delicious.
  25. OR

    ORBoss

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on January 29, 2020

    overall5food5service5ambience5
    The dinner and service was amazing
  26. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on January 29, 2020

    overall5food5service5ambience4
    Wonderful meal with fabulous service. We really enjoyed the seafood tower, what a treat!
  27. AO

    AngelaO

    Los Angeles

    13 reviews

    5.0

    13 reviews

    Dined on January 27, 2020

    overall5food5service5ambience5
    The best food that we ate while in Kauai, Hawaii.
  28. MT

    MamaTama

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on January 26, 2020

    overall5food5service5ambience5
    We celebrated our anniversary and my birthday with friends. Food, service, and ambiance were excellent as usual. We are spoiled for their steak dinners as it is the best on the island. Our favorite in fine dining for sure.
  29. R

    Reagan

    Los Angeles

    42 reviews

    vip
    5.0

    42 reviews

    Dined on January 24, 2020

    overall5food5service5ambience5
    We had a fabulous dinner tonight. One had steak one had fish both were equally incredible. Not great choices on beer, especially when they were out of the local beer. Wine selection however it was very nice. Our server was so nice and sincere. Side dishes as always delicious. Lobster Mac did not disappoint.
  30. KM

    KathleenM

    San Diego

    13 reviews

    5.0

    13 reviews

    Dined on January 19, 2020

    overall5food5service5ambience5
    Our evening at Ruth’s Chris was very enjoyable. Our waiter did a fine job recommending different items on the menu. Everything was very good and we will definitely return.
  31. DM

    DavidM

    Hawaii

    10 reviews

    vip
    3.0

    10 reviews

    Dined on January 12, 2020

    overall3food2service5ambience3
    Meat was seriously under cooked— both dinners— and my strip was very fatty and tough

    Ruth's Chris Steak House - KauaiResponded on January 15, 2020Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 11, 2020

    overall5food5service5ambience5
    Everything one would come to expect at Ruth’s Chris!
  33. CS

    CharlieS

    Birmingham

    6 reviews

    4.0

    6 reviews

    Dined on January 9, 2020

    overall4food4service4ambience4
    Slow bar service. But other was ok. Twice the price of other quality restaurants.
  34. OT

    OpenTable Diner

    Hawaii

    10 reviews

    5.0

    10 reviews

    Dined on January 5, 2020

    overall5food5service5ambience5
    The entire experience, form start to finish, was exceptional and pleasant. Every staff member we interacted with was pleasant and professional. The food was terrific (the calamari appetizer was amazing!). If you’re in or near Poipu and looking for an upscale meal, make a reservation at Ruth’s Chris, you won’t be disappointed.
  35. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 3, 2020

    overall5food5service5ambience5
    Never fails to please a steak craving!!!! They ran out of sweet potato casserole but replaced it with a portion of lobster mac & cheese for FREE!!!! !! Classy!!!!!!!!! Been to Ruth's Chris in Florida Texas, Cali Now HAWAII!!! Best Steak in America!!!!! Waitress was also a knowledgeable sightseeing guru!!!! 5stars all around.
  36. CM

    CarolM

    Chicago

    20 reviews

    vip
    4.0

    20 reviews

    Dined on January 1, 2020

    overall4food3service3ambience4
    The folks at Ruth Chris were great getting us in before our reservation on a very busy evening. The service was choreographed to be fast & VERY efficient but it felt oddly like drive-by attention. 15 seconds here, 4 seconds there, 12 seconds, etc. We mostly chose from the chef’s specials of the evening. The poke martini was outstanding! My husband’s T-bone steak was also amazing. (He knows steak!). The island fish option of the evening was blackened ahi. I felt it was “meh”, sinewy & flavorless. Hubby also ordered au gratin potatoes that were far from spectacular. So we had a mixed evening. Would we go back.....probably.
  37. OT

    OpenTable Diner

    Hawaii

    1 review

    2.0

    1 review

    Dined on December 30, 2019

    overall2food2service3ambience3
    Food was cold and over cooked. Worst experience ever at Ruth Chris

    Ruth's Chris Steak House - KauaiResponded on January 1, 2020Thank you for taking the time to share your comments. This is certainly not how we wanted your visit to go. We'd like to learn more -- please consider sending us your contact information, including a phone number so that we can reach out to you directly. Thank you!

  38. EL

    ElizabethL

    Hawaii

    1 review

    5.0

    1 review

    Dined on December 29, 2019

    overall5food5service5ambience5
    The food was excellent, disappointed that they don’t have Li Hing Mui for my margarita glass rum and it was mostly ice, but the food was over the top. Everything was excellent from salad to dessert. Can’t wait to go back in February for Valentines Day. Excellent service with waiter and bus help. Our water glass was always full. 5 Stars!!!
  39. D

    Danh

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 27, 2019

    overall5food5service5ambience5
    Good service and food
  40. KA

    KenA

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on December 26, 2019

    overall3food3service5ambience5
    Tough lobster tail and undercooked steak. When you go to a restaurant that is high dollar you expect first class food. Service was good kitchen needs work.

FAQs

Ruth's Chris Steak House - Kauai is rated 4.5 stars by 453 OpenTable diners.

Ruth's Chris Steak House - Kauai does offer gift cards which you can purchase here.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Cross street

    Poipu Rd

  • Neighborhood

    Poipu

  • Hours of operation

    Everyday 4:30pm-9:30pm ; Happy Hour Daily from 4:30pm-7:00pm in the bar; Prime Time 3-Course Menu available from 5:00pm - 6:00pm

  • Cuisines

    Steakhouse

  • Dining style

    Fine Dining

  • Dress code

    Resort Casual

  • Parking details

    Plenty of free public parking and complimentary valet available as well!

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Mark Sassone

  • Additional

    Delivery

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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