Ruth's Chris Steak House - Downtown Greenville at Riverplace

4.7
1401 Reviews
$31 to $50
Steakhouse
Your first visit will tell you why serious steak lovers around the world choose to dine at Ruth's Chris Steak House. Ruth's Chris is acclaimed world-wide for its USDA Prime Midwestern beef - aged to perfection, broiled at 1800 degrees to lock in the corn-fed flavor and served the signature Ruth's Chris way ... SIZZLING. Ruth’s Chris Steak House brings the sizzle to downtown Greenville. Boasting mouthwatering appetizers like Barbecued Shrimp and Mushrooms stuffed with Crabmeat, a variety of USDA Prime steaks, fresh seafood, salads, vegetables, a variety of potatoes, an award winning wine list and legendary hospitality, this will be one experience to excite all your senses! Top it all off with a delectable Ruth's Chris dessert like our definitive version of a traditional New Orleans favorite, Bread Pudding with Whiskey Sauce, or Classic Cheesecake topped with fresh seasonal berries. Savor your meal while overlooking the stunning vistas of the Reedy River.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1401 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
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JH
vipJoanH
Charleston
2 reviews
Dined 3 days ago
Overall4food4service3ambience5

The service was very slow and our waitress was not very attentive. She said you don’t want dessert do you as she was bringing me the bill. We have always had an excellent experience but not this time.

OT
OpenTable Diner
Charleston
2 reviews
Dined 3 days ago
Overall2food4service2ambience4

Sadly this was an important evening that was not handled appropriately by the restaurant. The server did everything in her power to make up for it but it was out of her control. An hour and a half into the evening I had to find a manager and demand they bring out food. So unfortunate. So disappointing.

MS
MattS
Charleston
1 review
Dined 3 days ago
Overall4food5service4ambience4

When I made the reservation, I indicated it was for my wife’s birthday. When we were being seated, the server’s assistant even asked if we were celebrating anything. I told him we were there for my wife’s birthday. Ruth’s Chris is usually good about giving champagne and a complimentary dessert when guests are there for a special occasion, but on this visit we did not get either.
The food was great as always, but it was a little disappointing that my wife did not get the special “treats” that Ruth’s Chris typically provides. Particularly when we the table next to us was also celebrating a birthday and they received their birthday “treats”.

OT
OpenTable Diner
Charleston
9 reviews
Dined 3 days ago
Overall5food5service5ambience5

As usual the quality of the food, service and cleanliness were excellent.

M
Med1
Charleston
1 review
Dined on November 28, 2021
Overall4food4service5ambience5

Tomahawk steak was hardly 40oz. The T-Bone also ordered was larger portion size than it. Maybe the bone was accounted for? Rest of the food was good as usual. Our waitress was excellent and very attentive.

AR
vipAaronR
Atlanta
38 reviews
Dined on November 26, 2021
Overall4food4service5ambience3

Tyler was an excellent server, friendly and helpful. The ambiance was ok, but felt very crowded and loud. The food was great, but really overpriced for what you got. Still a great quality and good service.

MR
MichaelR
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Went for thanksgiving. Had to wait a bit past our reservation but that was expected as they were busy. Food was great. Our server, Mikala, was awesome. We had a great time.

m
marsteles
Charleston
29 reviews
Dined on November 25, 2021
Overall5food4service5ambience4

This was our fifth time for Thanksgiving dinner. The food was even better than before and the service was perfect from the hostess to the bartender to our server. Great job all around.

NM
NathanM
Charlotte
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Great server and food.

T
vipTasha
St. Louis
1 review
Dined on November 25, 2021
Overall4food4service4ambience4

Our family of four enjoyed our Thanksgiving evening at this Ruth's Chris. We didn't order from the Thanksgiving menu, but stuck to our usual steak and seafood instead. It was delicious as usual, and we appreciated having a lovely holiday evening out. Our server seemed a bit too busy as we waited longer than we would have liked for our cocktails and bill, but it was still an overall excellent experience.

OT
OpenTable Diner
1 review
Dined on November 25, 2021
Overall2food4service1ambience3

The bartender was in an awful mood. We tried to engage her and make conversation, but she wasn’t having any of it. I always tip double on holidays and this was not the case. I was blown away with the level of disrespect.

DH
DianneH
1 review
Dined on November 25, 2021
Overall2food2service4ambience4

We had the Thanksgiving dinner and the Turkey was dry and tasted horrible. The dressing wasn’t very good either. The service was great but was disappointed in the meal.

F
vipFoodie3583
Western NC
12 reviews
Dined on November 25, 2021
Overall1food1service1ambience1

Thanksgiving dinner. Sat at table over 15 min and no one waited on us. Had to go to Hostess to ask for waiter. Hair in bread basket! Ugh. Waited over an hour for food after we asked our waiter several times, the food finally came out and it was cold. We asked for the manager and he scraped off the cranberry relish and warmed the plate of food in the microwave and put the relish back on the plate. The turkey was tender, but the dressing was not good. Mashed potatoes were ok, but no garlic taste. Dessert was good, pumpkin cheesecake and ice cream, weird combination though. Oh and there was a family that brought a dog into the restaurant in a stroller and it was barking. We were looking forward to having a nice relaxing dinner and it wasn't especially for $150! Will definitely not be back.

A
Aeonofrio
Charleston
3 reviews
Dined on November 25, 2021
Overall2food1service2ambience3

My wife and I had the Thanksgiving dinner instead of the regular menu selections; big mistake.
I would equate the meal to a takeout from Publix grocery store. The first serving was so cold ( less than room temperature), we sent it back. Ten (10) minutes later the second try was bought to our table. It was warm, but the quality of the turkey was second-rate; tough with no flavor. The pumpkin pie served for dessert was the worst; one bite was all we could manage.
So, a very unpleasant experience for us both; and expensive to boot.
Oh, the bread was great.

R
Rom122
Atlanta
13 reviews
Dined on November 25, 2021
Overall2food2service4ambience2

This was the 2nd time we've dined here for special occasions: Christmas last year, Thanksgiving this year, and unfortunately our experiences were far different.

We had to wait several minutes passed our reservation time to be seated and the only place to wait is by standing in the hallway where you check-in. Despite being only 3 of us, we were constantly being "excused" aside by servers, staff and patrons as this is the primary entrance and exit, and also the hall used for the restrooms. Having my 82 yr old mother-in-law leaning on her cane in this busy area was less than ideal.

Once seated we chose to dine from the main menu in lieu of the holiday special. We split the crab cake appetizer and it was superb, then we all ordered filets while sharing sides of sweet potato casserole and Brussel sprouts.

My mother-in-law's filet was cooked to her liking (medium) but by wife's 4 oz filet medallion's were cooked well beyond medium rare. I ordered the 11 oz filet, also medium rare, and it was rare. Additionally my steak had the fat vein running through it and was way under seasoned.

I can live with my steak being undercooked, but not being under seasoned. We dine at quality steak houses because we expect quality; and at $50+ a steak we should get exceptional quality, yet Ruths Chris under-delivered.

Both of our sides were excellent with with sweet potato casserole being closer to divine. The dessert portions are massive, the chocolate mousse cheesecake was average while the warm apple tart was superb.

Our server (Eva G) was very good and we doubled our tip (to 40%) which we like to do to honor those working the holidays.

As we finished our meal a group of 6-8 came were seated next to us with one young adult pushing a large baby stroller with a dog in it. Seriously? I understand we live in a PC culture nowadays but this was not a service animal. I'm a dog owner and a dog lover but this was ridiculous. Doubtful we'll return.

OT
OpenTable Diner
Charleston
7 reviews
Dined on November 25, 2021
Overall1food1service2ambience2

We ordered the Thanksgiving meal special. The turkey was dry and tough. None of the sides were hot. Everything was swimming in gravy. We should have sent the meal back but had waited too long to get it in the first place. We ate some but did not take home any leftovers. We expected better from a higher end restaurant.

OT
OpenTable Diner
Tampa
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Delicious food and excellent service.

DM
DenaM
Charleston
3 reviews
Dined on November 25, 2021
Overall4food4service2ambience4

Service was terrible but it was a holiday. We had to continually wait for our waiter. Seldom came to check on us or ask if we would like anything else.

OT
vipOpenTable Diner
Charleston
79 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

We always visit for thanksgiving. It’s always great. Tori was awesome at the bar ask for her

C
Christa
1 review
Dined on November 24, 2021
Overall5food5service5ambience5

Staff was excellent and so was the food. We love downtown Greenville

SS
vipScottS
Charleston
52 reviews
Dined on November 20, 2021
Overall4food4service5ambience4

Server was great.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 24, 2021

Thank you for your feedback and review, Scott! Our team can always be relied upon to go above and beyond, and I'm thrilled to know that your night was so memorable! I will be sure to pass your gratitude along to the team. We hope to see you again soon! Warm Regards, Megan Cromwell - General Manager

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OT
OpenTable Diner
Charleston
3 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

We had girls weekend to Greenville and took our friend there gfor her birthday. They decorated the table and made the night so sweet. The food was delicious and the service was outstanding! Highly recommend…

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 21, 2021

Thank you for your feedback and review! I'm thrilled to know that the special touches our team provided made your friend's birthday so memorable! I hope that you will all continue to think of us when you are looking to enjoy another delicious 5-star meal! All the best, Megan Cromwell - General Manager

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OT
OpenTable Diner
Charleston
13 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

It was a wonderful meal and atmosphere! We have been to this location several times and the service and food is outstanding

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 21, 2021

Thank you so much for the high praise! We aim to treat our guests to an amazing dining experience, and it sounds like you enjoyed every aspect of your visit! I am glad to hear that your food and service lived up to what you have come to expect from your previous visits with us. I hope that you will continue to think of us when you are looking to enjoy a delicious meal! All the best, Megan Cromwell - General Manager

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t
timothyd
Charleston
2 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Very good had a great time

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 21, 2021

I'm glad to hear you enjoyed yourself, Timothy! We appreciate your feedback and patronage and hope to treat you to another wonderful experience again very soon! Best wishes, Megan Cromwell - General Manager

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G
Greenville
Charleston
4 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Great service, gave space but great attention, food spot0 on

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 21, 2021

Thank you so much for the high praise! We pride ourselves on serving the highest quality of food, and I am so glad that we lived up to our reputation! Service is very important to us as well, so it thrills me to know that our team took such wonderful care of you. I hope that you will continue to think of us when you are looking to enjoy another 5-star meal! All the best, Megan Cromwell - General Manager

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E
Elton
Atlanta
1 review
Dined on November 18, 2021
Overall5food5service5ambience5

Excellent food and service. Caitlin did a superb job, just wonderful.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 21, 2021

Elton, Thank you for your feedback and review! I am thrilled to hear that Caitlin wow-ed you with her service! She can certainly always be relied upon to go above and beyond, and I will be sure to pass your gratitude along to her and the team. We hope to see you again soon! Warm Regards, Megan Cromwell - General Manager

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OT
vipOpenTable Diner
Houston
12 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

Our waiter was excellent, food was so good. This is my favorite place to eat.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Thank you so much for the high praise! We aim to treat our guests to an amazing dining experience, and it sounds like you enjoyed every aspect of your visit! I am glad to hear that our food and service have established a favored reputation with you! We look forward to serving you another delicious meal again soon! All the best, Megan Cromwell - General Manager

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KS
KimS
1 review
Dined on November 13, 2021
Overall3food4service3ambience4

Cocktails (old fashion)were made incorrectly. Dessert was know to have been made wrong(creme brûlée) and still served.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Kim, thank you for your candid review. I am disappointed to hear that neither your drinks nor your crème brulee were made according to your preferences. Our brand is best known for the highest quality of food and drinks, & I do apologize that we didn't deliver on that reputation. I would value the opportunity to speak with you further about your reservation and personally apologize. Please feel free to give me a call at your convenience. Megan Cromwell - General Manager (864) 242-2000

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AR
vipAnthonyR
Naples
20 reviews
Dined on November 13, 2021
Overall4food4service3ambience3

Been going to Ruth's Chris for a very long time and a big fan in general. This location was just ok by the standards I put on this chain.
The server was not to the level I normally have grown to expect but the helper for the waitress was perfect. Drinks came way late to the table, after the first course. The bartender was awesome though and hustling like crazy, just under staffed. Everything else was to be expected.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Thank you for your candid review, Anthony. I'm glad that your overall experience was a positive one, but we strive to properly represent our brand with the highest level of service. I apologize that the server did not live up to this standard or your expectations. If you would like to discuss your visit further, please feel free to contact me directly. I value guest feedback and would love the opportunity to learn how we can improve in the future. Warm regards, Megan Cromwell, GM (864) 242-2000

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K
Ktmhh
Charleston
2 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Birthday dinner for my m-i-l and everything was wonderful. The service, food, ambiance….was great!!

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Thank you for your review! I am thrilled to hear that you enjoyed your celebration and that our team gave your mother-in-law's special day the recognition it deserved. I'll be sure to pass your kind words of praise on to them! We look forward to welcoming you in for another meal soon! Megan Cromwell - General Manager

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JR
JeffR
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Great dinner experience , enjoyed our waiter very much

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Thank you for your feedback and review, Jeff! Our team can certainly be relied upon to go above and beyond, and I'm thrilled to know that your night was so memorable. I will be sure to pass your gratitude along to the team. We hope to see you again soon! Warm Regards, Megan Cromwell - General Manager

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OT
OpenTable Diner
New York Area
2 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Always a great time.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Thank you so much for the high praise! I am glad to hear that our staff took great care of you and that this visit lived up to what you have come to expect from your previous visits with us. I hope that you will continue to think of us when you are looking to enjoy another delicious meal! All the best, Megan Cromwell - General Manager

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JT
JeffT
Charleston
1 review
Dined on November 9, 2021
Overall5food5service5ambience5

Was over all a great experience thoroughly enjoyed it. Our server Carmen was excellent!!! If go there ask for her

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Jeff, Thank you for the high praise! I am thrilled to hear that your experience was so memorable and that Carmen wow-ed you with her service. I'll be sure to pass your kind words of praise on to her! We look forward to welcoming you in for another 5-star meal soon! Megan Cromwell - General Manager

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BB
BruceB
1 review
Dined on November 8, 2021
Overall5food5service5ambience5

Celebrated my wife’s birthday! The hostess, GM and servers were great!

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 19, 2021

Bruce, Thank you for the rave review! It was a pleasure getting to celebrate your wife's birthday with you all! I appreciate your sense of humor, and I'm glad that we were able to make your night a one-of-a-kind experience! We aim to treat our guests to outstanding food and service, and I know Eva enjoyed getting to make it a memorable evening. I hope that you will continue to think of us when you are looking to enjoy another delicious meal! All the best, Megan Cromwell - General Manager

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MO
MicheleO
Denver
1 review
Dined on November 7, 2021
Overall1food3service1ambience2

My husband was unsure which red wine to get. The waitress recommended one and he said, OK, he’d try it. She brought out a sample and he said it was good and he’d have that. All the red wine 9oz glasses on the menu were in the $16-$23 range. She failed to mention that this red was not on the menu and would end up costing us $45 for one glass! We paid it but this seems unethical. This was our first time at a Ruth’s Chris and we will never go back to one again.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 8, 2021

Michele, I am so sorry to hear about your experience, but thank you for taking time to send your feedback. I apologize that our failure to communicate resulted in such a disappointing evening for you and your husband. I would value the opportunity to speak with you further about your reservation and personally apologize. Please feel free to give me a call at your convenience. Megan Cromwell - General Manager (864) 242-2000

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AR
AndyR
Charleston
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Everything was well done, a very enjoyable evening

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 8, 2021

Andy, Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Megan Cromwell – General Manager

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OT
OpenTable Diner
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

This was our first visit and I have to say it did not disappoint! The food was absolutely perfectly cooked and seasoned spot on.. our waiter Tyler just a real charm and gave excellent service and put up with our silly humor.. very classy place. It was pricey but, well worth it.. we did the 40oz porterhouse for two with garlic mashed potatoes, creamed spinach and topped it off with apple crisp dessert.. Can you say Yum?

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 8, 2021

Thank you for your feedback and review! I'm glad to hear that both the food and the service exceeded your expectations! Tyler can certainly always be relied upon to go above and beyond. I'm thrilled to know that your night was so memorable, and I will pass your gratitude along to Tyler and the team. We hope to see you again soon! Warm Regards, Megan Cromwell - General Manager

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BF
BryanF
Charleston
1 review
Dined on November 4, 2021
Overall5food5service5ambience5

i ordered the New York strip and my wife ordered the crab cakes with the lobster macaroni and cheese. Everything was prepared great and tasted better. The cocktails were phenomenal as well. Instead of desert, the wife ordered a chocolate espresso martini that was decadent. Ruth Chris was a great way to celebrate our anniversary.

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 8, 2021

Bryan, Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. I am so glad to hear that our team made your anniversary celebration a night to remember!We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Megan Cromwell – General Manager

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JL
JackieL
St. Louis
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

Delicious food, great service and atmosphere!

Ruth's Chris Steak House - Downtown Greenville at Riverplace
Responded on November 8, 2021

Thank you so much for your 5-star review, Jackie! We aim to treat our guests to an amazing dining experience and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Megan Cromwell – General Manager

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RC
ReginaldC
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Great experience! Great atmosphere and wonderful food! The dinner and ambiance was excellent as well. My fiance and I were impressed by the great service and we DEFINITELY look forward to going back!

FAQs

You can order delivery directly from Ruth's Chris Steak House - Downtown Greenville at Riverplace using the Order Online button. Ruth's Chris Steak House - Downtown Greenville at Riverplace also offers delivery in partnership with Postmates and Uber Eats. Ruth's Chris Steak House - Downtown Greenville at Riverplace also offers takeout which you can order by calling the restaurant at (864) 242-2000.

Ruth's Chris Steak House - Downtown Greenville at Riverplace is rated 4.7 stars by 1401 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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