The service was very slow and our waitress was not very attentive. She said you don’t want dessert do you as she was bringing me the bill. We have always had an excellent experience but not this time.

Sadly this was an important evening that was not handled appropriately by the restaurant. The server did everything in her power to make up for it but it was out of her control. An hour and a half into the evening I had to find a manager and demand they bring out food. So unfortunate. So disappointing.

When I made the reservation, I indicated it was for my wife’s birthday. When we were being seated, the server’s assistant even asked if we were celebrating anything. I told him we were there for my wife’s birthday. Ruth’s Chris is usually good about giving champagne and a complimentary dessert when guests are there for a special occasion, but on this visit we did not get either.
The food was great as always, but it was a little disappointing that my wife did not get the special “treats” that Ruth’s Chris typically provides. Particularly when we the table next to us was also celebrating a birthday and they received their birthday “treats”.

As usual the quality of the food, service and cleanliness were excellent.

Tomahawk steak was hardly 40oz. The T-Bone also ordered was larger portion size than it. Maybe the bone was accounted for? Rest of the food was good as usual. Our waitress was excellent and very attentive.

Tyler was an excellent server, friendly and helpful. The ambiance was ok, but felt very crowded and loud. The food was great, but really overpriced for what you got. Still a great quality and good service.

Went for thanksgiving. Had to wait a bit past our reservation but that was expected as they were busy. Food was great. Our server, Mikala, was awesome. We had a great time.

This was our fifth time for Thanksgiving dinner. The food was even better than before and the service was perfect from the hostess to the bartender to our server. Great job all around.

Great server and food.

Our family of four enjoyed our Thanksgiving evening at this Ruth's Chris. We didn't order from the Thanksgiving menu, but stuck to our usual steak and seafood instead. It was delicious as usual, and we appreciated having a lovely holiday evening out. Our server seemed a bit too busy as we waited longer than we would have liked for our cocktails and bill, but it was still an overall excellent experience.

The bartender was in an awful mood. We tried to engage her and make conversation, but she wasn’t having any of it. I always tip double on holidays and this was not the case. I was blown away with the level of disrespect.

We had the Thanksgiving dinner and the Turkey was dry and tasted horrible. The dressing wasn’t very good either. The service was great but was disappointed in the meal.

Thanksgiving dinner. Sat at table over 15 min and no one waited on us. Had to go to Hostess to ask for waiter. Hair in bread basket! Ugh. Waited over an hour for food after we asked our waiter several times, the food finally came out and it was cold. We asked for the manager and he scraped off the cranberry relish and warmed the plate of food in the microwave and put the relish back on the plate. The turkey was tender, but the dressing was not good. Mashed potatoes were ok, but no garlic taste. Dessert was good, pumpkin cheesecake and ice cream, weird combination though. Oh and there was a family that brought a dog into the restaurant in a stroller and it was barking. We were looking forward to having a nice relaxing dinner and it wasn't especially for $150! Will definitely not be back.

My wife and I had the Thanksgiving dinner instead of the regular menu selections; big mistake.
I would equate the meal to a takeout from Publix grocery store. The first serving was so cold ( less than room temperature), we sent it back. Ten (10) minutes later the second try was bought to our table. It was warm, but the quality of the turkey was second-rate; tough with no flavor. The pumpkin pie served for dessert was the worst; one bite was all we could manage.
So, a very unpleasant experience for us both; and expensive to boot.
Oh, the bread was great.

This was the 2nd time we've dined here for special occasions: Christmas last year, Thanksgiving this year, and unfortunately our experiences were far different.

We had to wait several minutes passed our reservation time to be seated and the only place to wait is by standing in the hallway where you check-in. Despite being only 3 of us, we were constantly being "excused" aside by servers, staff and patrons as this is the primary entrance and exit, and also the hall used for the restrooms. Having my 82 yr old mother-in-law leaning on her cane in this busy area was less than ideal.

Once seated we chose to dine from the main menu in lieu of the holiday special. We split the crab cake appetizer and it was superb, then we all ordered filets while sharing sides of sweet potato casserole and Brussel sprouts.

My mother-in-law's filet was cooked to her liking (medium) but by wife's 4 oz filet medallion's were cooked well beyond medium rare. I ordered the 11 oz filet, also medium rare, and it was rare. Additionally my steak had the fat vein running through it and was way under seasoned.

I can live with my steak being undercooked, but not being under seasoned. We dine at quality steak houses because we expect quality; and at $50+ a steak we should get exceptional quality, yet Ruths Chris under-delivered.

Both of our sides were excellent with with sweet potato casserole being closer to divine. The dessert portions are massive, the chocolate mousse cheesecake was average while the warm apple tart was superb.

Our server (Eva G) was very good and we doubled our tip (to 40%) which we like to do to honor those working the holidays.

As we finished our meal a group of 6-8 came were seated next to us with one young adult pushing a large baby stroller with a dog in it. Seriously? I understand we live in a PC culture nowadays but this was not a service animal. I'm a dog owner and a dog lover but this was ridiculous. Doubtful we'll return.

We ordered the Thanksgiving meal special. The turkey was dry and tough. None of the sides were hot. Everything was swimming in gravy. We should have sent the meal back but had waited too long to get it in the first place. We ate some but did not take home any leftovers. We expected better from a higher end restaurant.

Delicious food and excellent service.

Service was terrible but it was a holiday. We had to continually wait for our waiter. Seldom came to check on us or ask if we would like anything else.

We always visit for thanksgiving. It’s always great. Tori was awesome at the bar ask for her

Staff was excellent and so was the food. We love downtown Greenville

Server was great.

We had girls weekend to Greenville and took our friend there gfor her birthday. They decorated the table and made the night so sweet. The food was delicious and the service was outstanding! Highly recommend…

It was a wonderful meal and atmosphere! We have been to this location several times and the service and food is outstanding

Very good had a great time

Great service, gave space but great attention, food spot0 on

Excellent food and service. Caitlin did a superb job, just wonderful.

Our waiter was excellent, food was so good. This is my favorite place to eat.

Cocktails (old fashion)were made incorrectly. Dessert was know to have been made wrong(creme brûlée) and still served.

Been going to Ruth's Chris for a very long time and a big fan in general. This location was just ok by the standards I put on this chain.
The server was not to the level I normally have grown to expect but the helper for the waitress was perfect. Drinks came way late to the table, after the first course. The bartender was awesome though and hustling like crazy, just under staffed. Everything else was to be expected.

Birthday dinner for my m-i-l and everything was wonderful. The service, food, ambiance….was great!!

Great dinner experience , enjoyed our waiter very much

Always a great time.

Was over all a great experience thoroughly enjoyed it. Our server Carmen was excellent!!! If go there ask for her

Celebrated my wife’s birthday! The hostess, GM and servers were great!

My husband was unsure which red wine to get. The waitress recommended one and he said, OK, he’d try it. She brought out a sample and he said it was good and he’d have that. All the red wine 9oz glasses on the menu were in the $16-$23 range. She failed to mention that this red was not on the menu and would end up costing us $45 for one glass! We paid it but this seems unethical. This was our first time at a Ruth’s Chris and we will never go back to one again.

Everything was well done, a very enjoyable evening

This was our first visit and I have to say it did not disappoint! The food was absolutely perfectly cooked and seasoned spot on.. our waiter Tyler just a real charm and gave excellent service and put up with our silly humor.. very classy place. It was pricey but, well worth it.. we did the 40oz porterhouse for two with garlic mashed potatoes, creamed spinach and topped it off with apple crisp dessert.. Can you say Yum?

i ordered the New York strip and my wife ordered the crab cakes with the lobster macaroni and cheese. Everything was prepared great and tasted better. The cocktails were phenomenal as well. Instead of desert, the wife ordered a chocolate espresso martini that was decadent. Ruth Chris was a great way to celebrate our anniversary.

Delicious food, great service and atmosphere!

Great experience! Great atmosphere and wonderful food! The dinner and ambiance was excellent as well. My fiance and I were impressed by the great service and we DEFINITELY look forward to going back!