Russo

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1. MJ

   MJtrab

   Hawaii

   18 reviews

   2.0

   18 reviews

   Dined 7 days ago

   overall2food2service1ambience3

   We had a reservation for 6:30 and we’re not seated until 7. It was ok, we understood. The waitress did not greet us for another 15 minutes, it took 35 min for water and almost an hour for our drinks. We ordered our four salads with our drinks and those came out a little over an hour after we ordered them. Our salads drinks and bread were good. When we ordered a second round of drinks the glasses needed to serve the drinks weren’t available so the portion was smaller and they were all out of a key ingredient to make them. We had to ask where our meals were and finally they were delivered. 3 of the 4 dishes had over cooked dry rubbery chicken breast and the sauce was almost inedible. The homemade rigatoni was flattened and all stuck together making it hard to eat as it was undercooked. We were in the restaurant for over 2 hours, needless to say by the time we received our entrees we were getting sleepy. Overall it was way overpriced for almost intolerable service and terrible food.

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2. OT

   OpenTable Diner

   New England

   10 reviews

   vip
   2.0

   10 reviews

   Dined on March 12, 2023

   overall2food2service2ambience4

   Reservation at 7:15 seated at 7:45 food 1h30 later…. Food not slated and cold…

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3. AN

   ANeary

   New England

   1 review

   3.0

   1 review

   Dined on March 11, 2023

   overall3food3service2ambience4

   Slow service and had to ask server several times for various items. Antipasto board was uninspiring. Soup came out last instead of first. All dishes were lacking salt and chicken francaise egg batter was way too heavy. Linguini served with it was clumpy. We would have liked to see a dessert menu but server brought our check without asking if we wanted anything else. A “once is enough” kind of place.

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4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on March 11, 2023

   overall1food1service1ambience1

   Awful wouldnt even begin to decribe the meal we had here. We sent back both the appetizers, under cooked calamari and they even managed to mess up chicken broccoli Alfredo and the meal. The people across from us got their app after the meal. We will not be back.

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5. OT

   OpenTable Diner

   New England

   3 reviews

   4.0

   3 reviews

   Dined on March 4, 2023

   overall4food5service3ambience4

   The doors was good but the service was not great. Started out good but by dessert it went a little down hill. Would still recommend for a good meal and good vibe.

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6. MC

   MariaC

   1 review

   5.0

   1 review

   Dined on February 21, 2023

   overall5food5service5ambience4

   Food was prepared perfectly. Portions were generous. Server Alex was pleasant and courteous. Will definitely try the Sunday family dinner.

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7. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on February 17, 2023

   overall5food5service5ambience5

   As always everything was wonderful. Great service-great food and excellent wine selections. Having had the owner come over to say hello to my family made it even more special-Thank you Ed and staff for a great time!!!

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8. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on February 15, 2023

   overall4food3service5ambience5

   We had a good time. The waitress was wonderful for offering us a variety of wine samples. Our night went smoothly. Food portions were a bit too large and heavy in carbs. It would have been nice for the pasta meals to have more sauce or maybe a side of veg/bread. Overall the taste was good. We will definitely visit again.

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9. K

   Kayla

   1 review

   5.0

   1 review

   Dined on February 14, 2023

   overall5food3service5ambience5

   honestly i loved it and enjoyed it, the only complaint i do have is that the chicken on my chicken alfredo was just so bad. it felt almost like a boiled chicken breast right on top of the alfredo, the sauce wasn’t that good either. i loved the place though i really did, my boyfriend had great food the dessert was amazing the service and character of the restaurant was awesome just my food was just alright

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10. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    First time here. Enjoyed the fool very much. Great service and place was very nicely done. A hidden treasure.

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11. CB

    CyndiB

    New England

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    Food was great and our waitress Sam was wonderful!

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12. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on February 11, 2023

    overall1food2service1ambience3

    Very poor service as waitress ordered only 7 meals for 9 people. Two os us watched others eat while substitute meals prepared which were marginal. Food only average and poorly presented. Will never return or recommend.

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13. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 21, 2023

    overall3food2service5ambience5

    Everything was good. Food could’ve been better. Dessert was spectacular.

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14. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    amazing service , great food . Nice overall experience already ordered takeout after I went because it was so good.

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15. S

    Susansh

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Loved it. So great to have lots of options for roasted and grilled veggies. Broccoli rabe and roasted mushrooms are outstanding. Fun wine list and great deserts . Terrific service. Hats off to the new chef.

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16. F

    Frank

    New York Area

    32 reviews

    vip
    4.0

    32 reviews

    Dined on January 8, 2023

    overall4food4service3ambience4

    Food was very good, It was very busy so service was just ok, took a little long between apps and entres

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17. KM

    KarinM

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service4ambience1

    While not our first time at Russo’s, the food was still FABULOUS! Our waiter was ok but it was a struggle to hear him. This time the tiny front dining area was overpacked with tables and the noise was rough. Our reserved table for five was clearly a squeezed in 4 top added as an after thought in front of the kitchen entrance. All that being said and done the food is still wonderful. I will simply request the back dining area from now on. ♥️

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18. OT

    OpenTable Diner

    New England

    12 reviews

    vip
    3.0

    12 reviews

    Dined on January 6, 2023

    overall3food5service2ambience4

    Food was great as usual but it was very rushed. Main meal brought out before we were finished with salad, for example, which made it feel like a chain restaurant trying to to turnover tables instead of having a leisurely meal. I think is partly due to the fact that the waitstaff aren't the ones bringing out the food - if they did, they would know how to time it better. Would think twice before going back.

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19. DD

    DianeD

    1 review

    5.0

    1 review

    Dined on January 5, 2023

    overall5food5service5ambience5

    We had a great experience at Russo's. We have been there a number of times in the past and knew the food would be wonderful. Service was great too!

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20. SD

    StevenD

    New England

    4 reviews

    4.0

    4 reviews

    Dined on January 1, 2023

    overall4food4service5ambience5

    Great place to eat! Great atmosphere! Great food! Great value! My one recommendation is to get cappuccino in both decaf and regular. Loved it otherwise!

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21. JM

    JoeM

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food1service4ambience4

    We don’t get out much these days due to our toddlers, but Russo’s was one of those restaurants that I had wanted to try for years. We ordered cocktails: my wife’s was actually decent, but mine tasted like someone put Rose’s Sweetened lime juice on ice and added a few drops of Chartreuse. This may have been the worst cocktail I have had in a very long time. Even the lime garnish was not fresh. The arancini appetizer was one of the few highlights. The dinner was the main problem. We ordered off their limited New Year’s Eve menu. One of the sides on the veal special was like a tomato savory bread pudding carb which was very burnt with black char all over it. I just pushed this to the side and ate table bread instead. The rest of the dish was mediocre. The seafood risotto was the highlight of this dining debacle. Without any exaggeration I can tell you that from intense heat and steam billowing from the plate once the fork pushed through the top layer that this was a spectacle no sauté pan could have created only a microwave, but it was so far beyond overdone that if they had said the special was a seafood gruel, we would have been more accepting. It was also swimming in a copious amounts of olive oil. We sent this dish back to the kitchen, and although I’m not 100%, I think we were not the only table to do so. The waitress, who was really nice, asked if my wife wanted anything else as it would be on the house, but my wife said no and we split mine and the table bread instead. We were charged for the $4 cannoli that we split, however. The cannoli was good, though. For the next 24 hours we continued to amuse ourselves by speculating on how it was possible for risotto to be so utterly terrible as it seemed it would actually take some extra effort to be just as tremendously bad as it was. For a fine dining restaurant in Worcester to have this level of incompetence in the kitchen, not only on a Saturday night but on NYE, is just laughably inexcusable.

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22. M

    deboraM

    New England

    5 reviews

    4.0

    5 reviews

    Dined on December 31, 2022

    overall4food4service5ambience5

    Everything was delicious but my chocolate cake was very dry and mealy. The frosting was good though

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23. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Excellent food and service! Will definitely be back!

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24. LF

    LisaF

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    Great food. Good portions. Been several times and have always had the same experience.

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    Our server (Nicole? )was attentive and knowledgeable of the menu. We thoroughly enjoyed our time!

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26. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on December 23, 2022

    overall2food2service4ambience1

    The lasagna was so overdone that the pasta was indistinguishable from the filling. My chicken Saltimboca did not taste of sage or prosciutto. The meatballs remind of the kind we bought for a Social Club dinner on Green Street. I can’t say they weren’t homemade but I can say they were not very good.

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27. HR

    HenryR

    1 review

    4.0

    1 review

    Dined on December 21, 2022

    overall4food5service3ambience4

    Greatbrestaurant and food. Waiter was not the most attentive.

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28. d

    deedee61

    New England

    2 reviews

    5.0

    2 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    The salad was huge, our server suggested sharing, which we did. It was plenty for both of us. The food was delicious, service was prompt and friendly. I tried the eggplant pie and it was wonderful. The sauce was delicious and I had to bring half of it home.

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29. OT

    OpenTable Diner

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Cozy atmosphere. Exceptional, attentive service. Great menu selection and the food is DELICIOUS!

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30. JC

    JohnC

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    overall5food5service5ambience5

    Extremely welcoming, wonderful service, very friendly staff. A great night out!

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31. T

    Terri

    New England

    4 reviews

    5.0

    4 reviews

    Dined on December 3, 2022

    overall5food5service5ambience5

    We came from out of town to see a show not knowing the area we checked restaurant reviews and decided Restaurant Russo. We are glad we did everything from the atmosphere, service , food and wine was excellent. I will definitely be coming back again.

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32. OT

    OpenTable Diner

    New England

    1 review

    2.0

    1 review

    Dined on November 26, 2022

    overall2food1service2ambience4

    Unfortunately all 4 guests were unhappy w dinner. Veal overcooked Sauce tasted burned Very salty - just a few comments Disappointing as ambiance is great but we won’t be back

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33. s

    spiceit

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 25, 2022

    overall5food5service5ambience5

    We have dined at Russo several times and we have always had a great experience.

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34. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Amazing food. Amazing traditional Italian flavors. Wonderful place setting. Highly recommend.

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35. WD

    WayneD

    1 review

    3.0

    1 review

    Dined on November 24, 2022

    overall3food2service4ambience4

    Waitress was flustered but good. I ordered Chicken parm and was given veal parm. I wasn’t a fan of the pasta or sauce. They were nice enough to take the chicken parm off the bill. My girlfriend liked her linguine and clams. The calamari was just ok. No draft beer was disappointing. Has a cool, north end of Boston feel to it but I don't think I will ever return.

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36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Thanksgiving dinner was delicious. Russo’s was beautiful and cozy. For a small space, we were shocked to not hear every conversation around us. I hope others could say the same of us!😊 it truly was a lovely dining experience this holiday. Thank you.

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37. L

    Lolo1

    New England

    3 reviews

    5.0

    3 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Just a lovely and delicious Thanksgiving dinner start to finish

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38. SM

    SusanM

    New England

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Delish! Food so good and fresh! Fun times and atmosphere

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39. J

    Joannep

    New England

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Food was excellent! Better than in NYC. Great value.

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40. TS

    ThomasS

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5

    Really good! Nice atmosphere in an old stone building. Traditional Italian. Food was excellent and service was great!

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