ROZAY

The atmosphere is really nice, the food is okay but the service and the drinks not up to scratch... We wasn’t welcomed when we first arrived, first drinks we ordered just didn’t taste nice, the food came the chicken was cooked nicely but no flavour the lamb was better, we ordered another round of drinks but they weren’t nice how do you mess up double vodka and apple juice and a simple martini I don’t know but they did! Finally when I asked for the bill it was bought to me and then I was left for 15 minutes until someone said “If you wanna pay go to the till” 😂! Could have told me that 15 minutes ago 😂! Unfortunately 4/10 experience

ROZAY, NEVER DISAPPOINTS US. IT'S A FANTASTIC RESTAURANT WITH A GREAT ATMOSPHERE.

CAN'T WAIT TO VISIT AGAIN.

Terrible experience would not recommend- it was my birthday they didnt say that there was a minimum spend per person.

Drinks were delayed.

Do not go here.

Avoid. Avoid. Avoid.

Food was incredible especially the prawns, service was a bit slow but it was worth the wait. There was a misunderstanding with our order but easily rendered by the staff who were all very friendly. Will definitely be returning.

The service was impeccable. The food was perfectly presented. They also have a delicious Rose Tea that was the highlight of our night. We enquired about the Rose Tea and the manager (I believe) happily explained which one it was and where to buy it from. We will happily be coming back soon!

Staff were amazing. Best service ever. We went for my friends birthday and honestly, thank God we chose to go there. Had a lovely night. Female waiter and the manager really made our night. Thank you so much ROZAY! We will be back!

I was shocked at how long it took for our food to come as it was past an hour.

Lovely ambience while we're all having to dine outdoors. Windproof setting, outdoor heating and excellent customer service!

I really enjoy myself with my friends drunks was 10/10 I had lamp chops could have been better

Waited over an hour to be seated even though we booked a table for 8pm. Food was quite overpriced for the portion sizes and was cold when it came. Will not be visiting Rozay again.

Lovely food, nice staff and all round good time! Would definitely recommend!

The music is very loud. The cocktails aren’t very strong. Cute decor and party atmosphere but a bit odd if you’re just there for dinner.

Very very bad service, food was horrible.
Took them 2 hours to being our food.
Service was unbelievably poor.
Never coming back again.

Firstly, i went there for my birthday to be offered a table at the point where you walk in. We asked for another table and they said it was a 3 person table.

Took a while to be acknowledged for service and when we placed our order, we asked for an ashtray and they didnt even bother to bring it out until we actually got our food and drink.
We were waiting a long time for hummus, olives and drinks even though to be fair it was a bit busy.

2 people walked in and they were offered the table for 3. Thought it was a bit strange as we were refused as it was only 2 of us.

The hummus has 4 small pieces of bread and a big bowl of hummus. They didnt even ask if we wanted more bread and we asked for some. All of a sudden, they had a power cut. They brought out the bread eventually but at this point, we were ready to leave.

Luckily we had cash so we could pay and leave. There was one nice waiter who gave us a free shot of alcohol when my friend told him it was my birthday. He was the only one who was nice enough to make conversation and let us know what was happening instead of us having to ask. If it wasn't for him, it would have been an awful experience.

The atmosphere was terrible in general and I wouldn't recommend it to anyone. Not sure if it was any better before but i will definitely not be going there ever again.

The service was too slow and some of the staff was really rude.

Honestly this is the second time coming back to Rozay but the sevice has been just as poor as the first time. It was very loud, with the waiters making rude comments about customer appearances in arabic. And took too long to set up our shisha and didn’t provide ketchup for atleast 30mins. The food was okay and the shisha was probably the best part of it. When we went to pay we kindly asked to remove the service charge as we weren’t satisfied, however the staff were rude about it and said that it’s not their fault they also kept giving us the wrong bill that add added food and drinks. The staff, service and prices are just not worth it. I will definitely not be returning anytime soon as the poor staff and service just put me off twice.

Booked at 8pm but wasn’t seated until 8.20 was hard to flag down waiters to take order.

But after ordering the food came out fast and it was good

Great food and service