- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Sick staff prohibited in the workplace
Poor signage, completely dark staircase, didn’t stay; there were no other people in restaurant.
My friends and I were able to all get off work to enjoy a drag show brunch. We arrive at our reserved time and order drinks immediately. It took forever to get our drinks and to get refills took even longer. She finally brought a whole container of mimosas for the table. One of my friends who is sober ordered an espresso and we all ordered our food. About 45 min later the server comes back to let us know they don’t have espresso but they have coffee ok fine my friend ordered a coffee. 2 hours since we ordered food it comes and 5 of us get our food and it’s all cold not like warm Cold!!! Our server doesn’t come back to check on us so I grab a gentleman man (Brad) I ask if he’s the manager and he informs me he is one of the partners. I tell him out food is cold and one of the 6 meals still hasn’t arrived and he was just like well what do you want me to do? Do you want me to reheat it? I was lost for words and asked him to repeat himself and yes I hear right he asked if we want it warmed back up. Comical then he says or they can remake it, and he goes to the back to let the kitchen no. Finally the server pops up with the coffee and said it was on her since she forgot about it. After another 45 minutes I tell our server we are over it we are starving and we just want to leave. The 6th person in my party never got their meal this whole time either. We paid for our drinks and tipped our server more then we should have because we ended up feeling bad for you because we were so upset by the food. I will never go back to this restaurant again. Clearly one of the partners shouldn’t be as involved as he is. I would give 0 stars if I could. Only thing that made it worth it was the amazing drag show and the amazing queens!
Their salad and sangria drinks are amazing. Staff is awesome and attentive!
Food and service was great. Small crowd due to virus scare. Whatever problems that existed past critic’s review were nonexistent.
Went there for a nice dinner and music later for the website stated they have music 7 days a week . No music but we’re told they must have forgot to update website so no big I understand. We were the only ones in the restaurant and they messed up on our appetizers, our meals and took forever to get our food. I don’t complain, but I don’t like wasting money !
Great dancing music. A little busy and had to sit on the side benches as there wer office parties happening😬
Very nice evening with an exceptional meal! We would recommend and will be returning when we are back in town.
Looking for a Sunday brunch stop that takes reservations, we tried Society. Nice outdoor seating that masks the mall location. Small brunch menu but adequate. Eggs Benedict executed well. Could be noisy inside if crowded.
Great service. We like the vibe of the restaurant, but it is super noisy and would benefit from some noise mitigation. The food was just ok. Lobster bisque, which several in our party ordered, was very salty and not a morsel of lobster. Sushi was good. Ravioli had very little short rib in it. Martini sashimi was excellent.
All the window/doors were closed due to weather. All in party had trouble identifying a way to get in. No signs showing entrance.
Grouper sandwich was touted by friend as "best ever." I thought it was average and overpriced at $16+.
Good waitress although difficult to find at times. I am going to say yes to recommend to a friend but there should be a maybe button.
Quickly becoming one of our go-to favorites in the area - especially at this time of year.
Excellent food great atmosphere will be back
Excellent service, delicious food, would definitely return again when in the area.
Very unprepared and inconsistent. Told my wife and I we must choose for the V-day menu, then told another table if they absolutely wanted something else they could order - by the end of the night, they pulled the Vday drink menu because they were too backed up and were serving full menu, which seemed to take less time.
I'm not saying I'll never come back - but I'll never come back for a special occasion.
Shawna was a wonderful. She took care of us all evening. There was some confusion because someone took the table that was saved for us upstairs and she saved the evening!
Excellent! Had the cheese board, Caesar salad, pressed cheeseburger and ribeye. Gabriella our serve was 110%!
I am a big fan of Society. Great bar, great restaurant, great food, and great entertainment. I highly recommend.
The food was very good. The service by the waitress was outstanding. The music was much too loud and inhibited conversation with my dinner companion.
Great food and service.
Our meal was excellent and the waitress was great....will definitely return to Society
Had to leave after minutes of sitting down!! Loud music for a Christmas party!! The restaurant should have insisted on a buyout, because there was only one bartender for the “Christmas party crowd”, along with the partrons...on a Friday night!!
Walked in and was seated but did not get a server. After waiting about 30 min a young girl came over and took my drink order. She never returned. I bartender came over after we flagged him down and then took my drink order. So in essence I waited about 45minutes before getting a drink
Great but they never give your open table points!
Our server Ivan was excellent. We both enjoyed our dinner and appetizers!
My wife and I are vegan and Gluten Free, and I was trying to find a great place for my wife's birthday dinner. I stopped by the day before our dinner and the Chef was glad to spend time to talk with me about what they had on the menu and also offered to put something together that would work for us. They did and our dinner was great!! Also, we were there early last Sunday and the bartender who waited on us could not have been more fantastic. The decor could use a bit of work (definitely felt like eating a dinner in a nightclub) but the food and service were great!
This place was recommended to us. I made a reservation. Arrived at 6:15 PM and there were only two people in the bar talking to somebody that works there. It seemed almost like a cover for criminal activities. Dark and questionable. We did not even stay.
There was no one there. We were 1 of 3 tables. The food runners had no idea where the food went and kept delivering food to our table that we didn't order. There were 3 tables! Food had no flavor . We had to ask for soy sauce from the waitress for our sushi, who stated she didn't know if they even had soy. Just underwhelming and overpriced and the staff seemed bored and like they just wanted to go home.
For the price of our meal the overall experience wasn't worth it. The food didn't meet expectations, the atmosphere and details put into the ambiance of the establishment was little to poor. The staff was not fit for the desired experience and price that Society was trying to portray. The staff was also not knowledgeable about the restaurant. This made our overall experience unsatisfactory. Saddening to celebrate our anniversary this way.
I'll be as nice as I can. This is not a dinner place. It's a dance club with food and drinks.
Love the food and the service
The restaurant had good food but the service could use improvement. I think the waitress was new but very sweet. One of my guests received their sandwich with fries 10 minutes prior to anyone else receiving their food and they had to wait until we all had our food to eat. Took awhile to get water refills and wouldn't have minded if we were asked if we wanted more cocktails.
Very disappointing. It is a huge restaurant space and we were there on a Tuesday night. Maybe not the busiest night of the week. Our server was great but little details were missing. A friend ordered a martini and they were out of olives!! This is a Center with a gourmet grocery store. What would it have taken to walk over and buy some. The excuse was that the food delivery comes the next day. Society has a bar business too. I wondered what was going on up there.
On the other hand the food was pretty good with decent presentation. Other than the martini other drinks were good.
It was ready bad. First of all, the place was empty, only us and a couple at the bar. I ordered a lunch sald and my friend an omelette and one chicken sandwich with friends. I got my salad first after 20mn and my friend waited 30mn to get their dish, so 50mn to cook 2 meals with only our table with a food order. That was ridiculous.
The salad was bad, wayy too much dressing. The omelette didnt come woth potatoes or even a piece of bread and the fries were cold
For being so new, the place is so dirty, and smelly. Announce a clean-up and we will return. The entire first floor reeked of a dirty mop smell. Please clean up with clean mops and rags.
Came for dinner and the Jazz. The dinners were good and the Jazz was great.
The food is beyond awful! The chicken was rubbery. The mashed sweet potatoes Luke-warm. The asparagus was limp and drowning in oil. The positive. The band was good
Food was mixed up and it took a long time.
This was our choice for our anniversary and it was great! We had an amazing time and look forward in going back.. Ty
Roots Restaurant offers takeout which you can order by calling the restaurant at (239) 437-3935.
Roots Restaurant is rated 3.6 stars by 212 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.