ROOF on theWit

The fact that I made a note that it was my boyfriends birthday and I wanted it to be special etc and have a good seat .
I had to change tables 3 times bases on the fact of discomfort.
I even told them that it was his birthday and still there was nothing special ... horrid customer service and experience

I am new to Chicago, and this rooftop was recommended to me by everyone I talked to. I was glad we made a reservation, as it was crowded even at 5:45 p.m. on a Wednesday night, but that could have been due to the fact that some of it was closed for an event. If you want table service, I would recommend you make a reservation in advance, as the staff was pretty strict about allowing those without one to sit at the tables, which was nice.

The menu was a great mix of small plates and larger meals. The small plates had amazing portions. We happened to be there during the hours where there were discounts for certain plates and drinks, and that allowed us to order more than we usually would.

The views are beautiful, and this was a really fun stop before we saw a show at The Chicago Theatre!

Drinks were great and so unique! Definitely a great place to “grab drinks” with friends. Our waitress was so nice and had great suggestions from the menu.

The service was horrible. There were 5 of us in my party and we all concluded that we would never return. We ordered the charcuterie, paella & the hummus along with wine and cocktails. The food was underwhelming, especially for the price. Our waitress ignored us and seemed annoyed when we tried to get her attention or ask basic questions about the menu. We went on a Friday night @ 5:30PM and it wasn’t busy. So disappointing!

Great fun place, outstanding service and drinks tjat are amazing.

Great location in the Loop. The views are amazing, from the lake thru State St, to the buildings to the west. The food is creative and well seasoned, loosely inspired in Spanish Tapas. The portions are good to share. The three types of seating can accommodate different occasions. I was there for a business meeting and it was good, albeit a bit too loud. Normal for a bar.

The Roof has a policy of taking your credit card when you sit down - they need to stop this practice! They gave our credit card to someone else, and we were lucky that they were a guest staying in the hotel and still in their room! There is no reason to take a credit card before ordering - especially since there is only 1 way out of the restaurant - the elevator!

We had a wonderful experience having small plates and drinks before a show at the Chicago Theater.

I was trying to plan a nice dinner with my husband before going to the Chris Botti Concert at the Chicago Theater. It turns out that there was a private event planned and we were sat and end tables and a limited menu. No one said anything or explained anything. It would have been nicer and understood if someone had called in advance to explain the reservation I requested was not going to happen due to. Private event instead of just sticking us somewhere Nd not saying anything. We stayed for a drink because we felt bad, and why should we feel bad. We didn’t do anything wrong. We also ended up having N appetizer just to be nice also. We then made our way to State and Lake and ate there instead. Very disappointed, the menu was perfect for what we were looking for and we were so excited about everything.

The atmosphere was fun. The food and service merely adequate. They seem to be appealing to a fairly unsophisticated clientele. Given the location and view, they could aim higher.

Food, cocktails, & service were great. Volume & genre of music were a bit much.

This is a decent place for a drink but I wouldn't recommend it for dinner. Food is weird and is not very good. The kitchen appears to love paprika (we ordered lamb meatballs, bacon brussels sprouts, flatbread, and fried potatoes, and all of them were coated in paprika - even the sprouts were red). Drinks were overpriced, but it was a cool location (albeit one that's beginning to show some wear) and views were awesome. Service was ok - the type of place where they seem to hire for cleavage more than for attentiveness.

The menu was strange, like it was trying to be special but didn't have a clue about food. The paella tasted like simple Spanish rice with a few extra peppers and protein tossed in. The service was terrible. The wait person seemed annoyed that she had to serve the food and gave incorrect information.

My experience at The Roof on the Wit was dehumanizing. I was deprived of my rights as a disabled individual to join my guests at dinner. When I made my reservation, I informed the restaurant that I was 100% disabled and restricted to a wheelchair. Moreover, I called the restaurant one day prior and again notified The Roof on the Wit of my disability.

When I arrived, to my dismay, there was not one dining area that would accommodate me. Unbelievable to me, the American Disability Act began July 26, 1990 —28 years, two months, and 11 days ago— and The Roof on the Wit is NOT in compliance with this law. Consequently, 30+ minutes later the manager offered to locate a table which the staff moved into the restaurant lounge to assist me. Instead of being made to feel like I was a guest, I was made to feel an obvious inconvenience.

This is definitely not the “hot spot” it used to be. I hadn’t been there in years, but chose it for its proximity to Chicago Theater.

After we’d been seated and had ordered drinks, our server advised they were serving a very limited menu because they had two parties that evening. We asked for the meat & cheese board and we’re told the chef couldn’t make it because of the parties. (The one we could see was 15-20 people who had a buffet...).

Overall, the food we did have was fine. Nothing memorable.

I have been here several times. I am never disappointed when I come here. The food is always fantastic! I really like all the small plates and their happy hour.

I think maybe my husband and I may be not in the ideal demigraphic/ age group for this bar. We felt the bar staff, particularly the blonde women at the bar, where we were seated, were less than interested in us.
We were guests from NZ staying at the Wit hotel and we were pretty unimpressed to have our first night booking cancelled the night before we left home. Thank goodness the staff at the other hotel restaurant, the State Lake bar and restaurant, were so lovely and helpful.
The thing is: one of the reasons we booked this hotel was based on our expectation for this roof top bar.

Great spot for 30-somethings looking for awesome vibe and great eye-candy. Lots of really attractive folks. Upbeat music, nice view. For pure foodie types, the food options is a bit of a let down, but certainly more upscale than casual fare, so I can't knock it too much. Cocktails were so-so, they didn't get the sidecar right, so I would not expect the hand-made craft cocktail experience, after all, those take time to make well and this looks a bit more high-volume than your turn-of-the-century speakeasy. Its a perfect 'hip' spot for folks who like good dance music, attractive folks to look at and above average food fare. If I were 30-something, I'd be all over this spot. At 50+? I like my sidecar done right and my food selection a bit more refined. In the end, I'm not the demographic, but the ROOF certainly target theirs very well. Highly recommended for the right demographic.

Waited 45min and no one came to take our order. Not worth the hype

I was there for a nice date which we were seated outside on the patio in a pretty tight corner with a coffee table (it makes it hard to eat out there as they are all short coffee tables-would reccommend small plates to share). The handmade cocktail menu was fairly limited so I decided to go with a simple mojito and my bf ordered an old fashioned. My mojito was terribly sour, so I reccomend sticking to their specialty drinks because the old fashioned was delicious. Another couple seated in the corner with couches left and we were able to move to their table which had the most incredible views of the city. We then ordered some flatbread with chorizo and pineapple which was pretty good but took a long time to make seeing as there were not many people there at 7pm. We just wanted a quick bite and a drink with a view before dinner elsewhere and that’s what we got.

Not kid friendly - no kids cups, no Shirley Temples, and food was nothing special. Plus, I called several times over the course of one week to speak with someone and no one ever answered the phone. The front desk knows nothing about the restaurant and transfers you to the Roof ... and no one answers (calls placed during restaurant business hours).

Service was horrible. Slow slow slow and we were there for a show. There were four of us sharing 6 menu items and we had two sets of silverware and two plates. They should hire more waitstaff and teach them how to wait tables. Food was great!

The design and views were great if you were able to sit in the terrace area. Despite the fact I had booked a high top table via OpenTable, our group was relegated to a coffee table in the inside, not even with a view. We waited almost 15 minutes to have our ordes taken. There were scores of empty tables inside by the windows, but they were not seating guests there. Made me question the value of using Open Table in the first place. The service was slow. Incredibly for a happening bar, they did not keep chilled glasses for beer. But server accomodated by having a glass chilled.

Gia was friendly and volunteered to click pictures for us with a smile on her face .

Gorgeous views. Appetizers were delicious as were the cocktails.

If you like small plates and an unbelievable view - you can’t miss this spot! Drinks are fairly standard and pricey- but not overly so for the location. Menu is updated by the “theme” of the month and I haven’t had a bad dish yet.

Went for lunch on a Sunday afternoon. The place was nice and cool. Had a high top by the window. Enjoyed three apps and some cold cocktails. Would like to come back in the evening to catch the vibe.

Brutal hostess. Booked a high top and even though they were avail said she wouldn’t seat us because there were other reservations. She was extremely rude and made the experience less than desirable

I have been here for late afternoon cocktails & food several times. The food is great & innovative with many vegan & vegetarian selections. Fantastic view and great upscale ambiance. It is an outdoor venue with closing glass roof for poor weather I like taking visitors here and they all enjoy it as much as I do. The Monday-Thursday happy hour is a great value!

We had some problems with timely service. The manager was great! He quickly saw we were not pleased. He remedied the situation, we were grateful. We will be back!

They didn’t tell us there was a private party so the outdoor rooftop was closed off. Basically we ate on the 27th floor of a hotel not a rooftop. Be sure to ask.

I’ve visited this rooftop various times with colleges and I’m disappointed the our service this time could’ve been a lot better. My guest sat down and did not have a drink for over 10 minutes. When we finally asked for our server (mind you, it was not busy at all... she probably had two other tables in that area which is not very big anyway) she seemed inconvenienced by our questions and reluctant to give recommendations. I doubt I’ll ever bring a client back as there are many places in the city with a view and better service.

Wonderful time spent together on our anniversary! The ambiance was perfect the food delicious! Perfect evening thanks to the wonderful staff and service received!

Food was well presented but bland. The drinks were interesting but weak.

Gorgeous setting. Great drinks and service. Food was pretty good.

Service was terrible. Waited 30 minutes for first drink once seated. And good luck getting a waitress to come back. They also take your credit card and hold it until you leave which makes us uncomfortable for theft. Would not recommend.

This place did not make me and my friends feel welcome at all. The service was slow and they treated us as if we didn’t belong there. I won’t be back and I will be letting all my friend that are brown like me that they obviously don’t want our business. Considering how much I paid for my room at the the Wit I won’t be back there either....... guilty by association.

Friday night prime time and place was not hopping. Plenty of open tables. Food was just ok.

I requested to have a table outside. When we got there, their patio was closed. We were told it was due to a private event. I did not get notified at all that their patio is closed, even though i had a reservation3 days in advance. Very disappointing.

Food was good but overall was priced a bit high. Fun rooftop atmosphere.