ROOF on theWit

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1. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined today

   overall1food4service4ambience2

   Our table wasn’t ready for an hour past our reservation time and when we finally got a table, it was a wobbly table that people on the dance floor kept banging into. Our drinks were spilled all over us and before our 1.5 hours was up they took our table away to make way for the dance floor. Wish I hadn’t put down $20 for this. 😓

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2. SM

   SteveM

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service2ambience5

   Great place to go after dinner. Made a reservation a few weeks prior, which got my date and me a couch to ourselves. Music too loud to have a conversation, so if that’s what you’re looking for, this might not be the best for you. Nice mix of ages—I didn’t feel old like I thought I would. Slow service though.

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3. OT

   OpenTable Diner

   Detroit

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food3service5ambience5

   An outstanding bar, restaurant and let say almost nightclub experience all combined in one single roof top.

   Report
4. NS

   NicS

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food4service2ambience4

   The food was great however the service was questionable. I made a reservation and was initially placed on the couches outside the roof area. I came across a manager and asked him why I could not receive a booth table even though I made a reservation. He stated those were for larger parties even though there was two booths with only two people in them. When I asked him about the two parties of two in the booths, he had an attitude. About 5 minutes later they managed to find a table in the roof area next to a window. Overall the food was good and the server was very nice. However that manager left a poor taste in my mouth and I will not come back.

   Report
5. TL

   TraceyL

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Great atmosphere, attentive service, delicious food and drinks. Nice view from the 27th floor. Would definitely come back pre- or post- theater!

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6. D

   Dragonfly

   Cleveland

   35 reviews

   vip
   3.0

   35 reviews

   Dined 4 days ago

   overall3food3service5ambience3

   Too noisy. The music was loud and thumping. Might have enjoyed the place if the music was softer.

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7. OT

   OpenTable Diner

   Chicago

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service4ambience5

   Birthday celebration for 2 of us.

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8. i

   isaaco

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Will definitely recommend. Outstanding customer service and nice experience . I received a great customer service from Jenise. She has an excellent customer service skills with good attitude.

   Report
9. CW

   ChristianW

   Chicago

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   it’s more then Discothek. Service is Bad, Music to loud. Atmosphere really trashy

   Report
10. KD

    KendraD

    Washington DC

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food4service1ambience5

    The service (waitress staff) was not good, took 40 min for me to get a waistress to my table and i had to get her to come to me, it was not super busy either. Atmosphere n music was nice.

    Report
11. E

    Elliot

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food2service4ambience5

    The manager was amazing. The waitress must of had a shift change and it took forever to get our food. The manager was professional and very kind. Overall great place to eat and enjoy the sites of Chicago sky line.

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12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Very nice, great music, good food, drinks and vibe.

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13. OT

    OpenTable Diner

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Had a fabulous time!

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14. OT

    OpenTable Diner

    Chicago

    8 reviews

    vip
    5.0

    8 reviews

    Dined 7 days ago

    overall5food4service5ambience5

    Such a summer vibe! Would recommend for anyone looking for something cute and exclusive to do.

    Report
15. L

    Live4tapas

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on May 14, 2022

    overall4food4service5ambience5

    Family from out of town. Good views but only in certain areas. Not the best rooftop views. Many areas are just like any other club/bar. And that’s it was a good club/bar but I wouldn’t exactly say it’s a great rooftop experience for the views

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16. FO

    FucOuttaHere

    1 review

    2.0

    1 review

    Dined on May 14, 2022

    overall2food3service1ambience5

    Service was nonexistent. I actually won bets thanks to how long it took to get drinks. Wait staff cleared my table when I went to the bathroom, which was bad enough, but there was no apology and another 30 minute wait just to ORDER a replacement drink. Bartenders were good, but are clearly overworked.

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17. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on May 14, 2022

    overall1food3service1ambience5

    I paid $20 to reserve a table at 7PM. they were able to seat us at that time, but no water or server greeted the table until 716. when the server finally approached, she said "y'all read to order?". like are you kidding me??? so rude. awful service. we had to leave after appetizers cocktails were good and the views were great, just really hated it there tho

    Report
18. OT

    OpenTable Diner

    Acapulco

    2 reviews

    1.0

    2 reviews

    Dined on May 14, 2022

    overall1food1service3ambience3

    The bar did not honor the reservation request for a high top. They sat us at a coffee table that we refused to eat dinner at. We had a nothing special cocktail and went to Smith and Wollensky for a dinner which was only a 4-minute walk from theWit.

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19. AH

    AndrewH

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5

    Took my mom to dinner for Mother’s Day. She loved it! The ambiance of the open roof, music, and decor is beautiful. The drinks and food were delicious! Shout out to our waitress who took great care of us! I will definitely be back.

    Report
20. b

    benjamin

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Good setting. Dj setup around 7pm. Great drinks. Will definitely come back

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21. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on May 13, 2022

    overall2food5service4ambience1

    It was an interesting experience, it was a warm summer night and they were pumping in cold air, so it was cold. The music was too loud to hear anyone at all.

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22. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    3.0

    1 review

    Dined on May 12, 2022

    overall3food3service1ambience5

    For $10 pp to make a reservation was really not worth it. Upon arriving, they didn’t have any tables available which really makes no sense if I paid for a reservation. But the hostesses were very nice and directed me to the bar to wait. I was waiting on a friend so it wasn’t that bad until my friend arrived and the table was still not ready. So in total, I’d estimate a 30-40 minute wait when we had paid reservations. The ambiance definitely helped ease the wait though. When we finally got seated, it took 15 minutes for the manager to bring WATER. Finally we got a waiter, who didn’t come to check on us regularly. He was also the bartender so it’s understandable, but to be so short staffed on a busy evening was really unfortunate to see. The drinks were great, though, as well as the charcuterie board. Although my first experience here wasn’t great, I’d go again (at a different meal time) to give it another chance.

    Report
23. AO

    AO64

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food4service5ambience4

    The ambiance is nice. The staff took priority of my reservation when some walk-ins cut in line. They assisted me first so that was very professional of her. The food was delivered quick with tasty flavor. The DJ played some good beats and being on the roof was pretty great!

    Report
24. J

    Jenm

    1 review

    1.0

    1 review

    Dined on May 10, 2022

    overall1food4service1ambience4

    Booked for 12, pre-paid the $50 per person for this, arrived and was given seating for 9. When I pointed this out to the hostess she said " I don't know what to tell you, I reserved this for you, it's all I have you can stand here and wait for a table to open." Asked 3 times to get extra chairs so we could squeeze in together, was told yes, but never actually materialized said chairs. It wasn't until I had to ask for a manager that all of a sudden they could get chairs. Food is wonderful- but it took about 60 mins to get 2 orders of fries as apps. Assuming they were short staffed, but a heads up would have been nice. Server was nice, just not at all attentive. Hostess was awful. Overall - the view and the beautiful roof are not worth the money or the stress.

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25. FR

    FrankR

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food3service2ambience2

    Mediocre Service but friendly. Place for young people.

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26. SG

    SteveG

    Cancun

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food3service3ambience2

    Mixed drinks were "watered down". Wine glass had multiple water spots. Wine was "warm" and obviously not stored properly. This was a below average value and experience for price.

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27. SK

    ShaunK

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on May 7, 2022

    overall1food3service1ambience2

    Absolute worst service I have experienced in the city.

    Report
28. R

    Rachel

    1 review

    4.0

    1 review

    Dined on May 6, 2022

    overall4food4service5ambience5

    Great vibe with good drinks and food. Expensive, but overall worth it. Not sure it was worth it to make a reservation though on a week night and pay $10/person just for the reservation when there were plenty of tables open.

    Report
29. CB

    CandiB

    1 review

    1.0

    1 review

    Dined on May 1, 2022

    overall1food1service1ambience1

    My husband and I were treated horribly on April 30th. I never experience that feeling. I thought that we were going to enjoy the rooftop and we were all dressed up. I received my drink 30 minutes later with an attitude from the waitress. We left early from the rooftop because of it.

    Report
30. CW

    ChrisW

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Very good food and cocktails, great atmosphere and very friendly staff.

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31. OT

    OpenTable Diner

    Chicago

    12 reviews

    2.0

    12 reviews

    Dined on April 29, 2022

    overall2food2service2ambience1

    We paid $20 to book a reservation experience and then we’re not allowed to sit in the rooftop area but the adjacent lounge. No communication of a private event and the area we sat in was saturated with people standing around pretty much on top of you. The server was very polite but was way more focused on her tables in the rooftop area. $80 for 4 drinks and a plate of fries. Over priced and very unhappy with the seating arrangements. Spoke to hostess who just continued to recite to seating policy to me. No customer service experience clearly.

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32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 24, 2022

    overall3food3service3ambience5

    I had a great time on the dance floor. The drink’s were good.

    Report
33. TK

    TonyK

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on April 24, 2022

    overall3food4service1ambience4

    The Place is awesome, ambience, atmosphere, setting, vibe, all 5 stars. As soon as you get off the elevator you feel the energy of the rooftop & you're ready to have a good time. The bartenders were on point, interactive & ready to pour our drinks as we waited for our table. Once we were seated our server came by after a short period & we ordered another round of drinks, (which btw, was only 2 drinks). 20 minutes later she came back with the drinks, then we ordered a charcuterie board appetizer which was delivered 40 minutes later. We told the waitress to please get us another round of drinks & we wanted to order food, she brought us a menu then disappeared again, lol. We finally got to order 4 sushi rolls & 45 minutes later she came back to the table saying the food was coming but needed 15 minutes more, we said no problem. Now 20 minutes after that she came to tell us that the kitchen hadn't even stated our food & did ee want to cancel it? So here we are, at The Witt Rooftop for almost 2 hours & only served lunchmeat & cheese tray. I asked to speak to a manager & again the waitress was gone, 5 minutes later our sushi rolls show up???? Service was horrible & communication needs work between kitchen & staff.... We'll think twice before going back unless we eat somewhere else first, lol.

    ROOF on theWitResponded on May 5, 2022

    Tony, My apologies again for the service issues. I thought after we spoke and I paid for your sushi rolls that we were able to come to an agreement about how we would work on improving our team. I'm sorry that you still felt the need to write a negative review without mentioning our conversation because I was under the impression that it had a positive outcome. Please email me at mcrusto@thewithotel when you are ready to give us another shot! Thanks, Mia

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34. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Took my Little brother out for his birthday and he was overwhelmed with the Ambience of the Rooftop! This was his first Rooftop and the Witt definitely set the bar for my brother’s expectations for his next rooftop experience! Bianca was our server it was only her third day but with her professionalism and knowledge of the menu she made ordering food and drinks with ease! I give my server, the ambience of the venue, the drinks (Old fashioned) and the sushi lobster roll all five (⭐️⭐️⭐️⭐️⭐️)!

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35. AC

    AnaCristinaRodriguez55

    Chicago

    17 reviews

    5.0

    17 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great food. Great ambiance. The view was awesome!

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36. BM

    BrianM

    Philadelphia

    5 reviews

    5.0

    5 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Great roof top bar/restaurant. Pizza and drinks are amazing. The people are so nice

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37. AP

    AngelicaP

    Chicago

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    The service! The food! The drinks! The atmosphere! Amazing

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38. OT

    OpenTable Diner

    Denver

    1 review

    3.0

    1 review

    Dined on April 22, 2022

    overall3food2service2ambience4

    Our pizza was soggy, service was slow and drinks overpriced. I would come back for maybe one drink, but dont recommend for a whole meal.

    Report
39. RA

    RicardoA

    1 review

    2.0

    1 review

    Dined on April 22, 2022

    overall2food5service1ambience5

    The service was super slow. It was the only bad thing about the restaurant. The waiter was super kind and the atmosphere was cool, great music too. But the only reason why I won’t come back is because the slow service.

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40. DM

    DianaM

    Chicago

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Beautiful space & nice staff

    Report