Romano's Macaroni Grill - Virginia Beach

Sort by

1. LW

   LenoreW

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Romano’s Macaroni Grill is one of my favorite restaurants in Virginia Beach. The service is always prompt and friendly. The food is great!
   

   Report
2. OT

   OpenTable Diner

   Richmond

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Always great food here and great atmosphere. We received our food very quickly and it was easy to make reservations.
   

   Report
3. e

   eboni

   Las Vegas

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   We enjoyed our meal. Volume of music could have been lower. Servers were friendly and courteous.
   

   Report
4. T

   Tower

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   Very nice clean restaurant, surprise not overall busy on Mother's Day. Shout to Johnathan who was our server! Got to try the New York style cheese cake.
   

   Report
5. LB

   LilyB

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   They were very accommodating and even made a special request for my son. Nice staff and atmosphere. I'm glad we went. Everything tasted delicious! 😋 Thanks!
   

   Report
6. NM

   NancyM

   Richmond

   1 review

   5.0

   1 review

   Dined on April 9, 2023

   overall5food4service4ambience4

   Macaroni Grill is one of my favorite restaurants. The hostess prepared our table then sat us down. The bread was already served waiting for us. The food was delicious as ever. Only complaint I have. Is our waiter. She took our orders served our food and then disappeared. We were done and waited for our check a long time. With that said I be back. The food is too good not to go back.
   

   Report
7. M

   Millie

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on March 18, 2023

   overall5food5service5ambience5

   Our server Amy was amazing, our food was great and the overall experience was wonderful!
   

   Report
8. OT

   OpenTable Diner

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined on February 28, 2023

   overall5food5service5ambience4

   Great experience. We were waited on promptly. The restaurant was clean and the food was delicious. Great prices. Two APPsfor $13.
   

   Report
9. OT

   OpenTable Diner

   Richmond

   1 review

   3.0

   1 review

   Dined on February 14, 2023

   overall3food3service3ambience3

   Came here for Valentine’s Day, they somehow did not have my OpenTable app reservation. So I had to open the app to show them to verify I had made the reservation then we stood at the front counter for about 10-15 mins while the 2 hostesses had their own discussion. Tried to give it a pass since the hostess that escorted me to my table stated it was her first day. Our waitress Tabitha was very polite however took a very long time to greet us, about 10-15 mins. She stated she wasn’t told someone seated us in her section & apologized. Other then the initial kinks, the experience was ok, Not too bad. I would come back but it just seems pointless to actually make a reservation here.
   

   Report
10. AP

    AshleyP

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined on February 13, 2023

    overall4food4service5ambience4

    Everything ordered was delicious and the service was nice. The staff were friendly and it was a great place to dine.
    

    Report
11. RR

    RandyR

    Washington DC

    1 review

    1.0

    1 review

    Dined on February 5, 2023

    overall1food1service1ambience1

    Took 5 minutes to be seated because all the staff were talking in the back. Server brought the wrong drinks. No heat in the building. Took 45 minutes to get food with only 3 tables in the whole restaurant. Food had a funny smell we didn't even eat it. Asked to see the manager and John came out and said usually there is 2 managers here but the other manager was late and that manager is the general manager. So if that person who is supposed to be the leader is late then that explains their staff expectations.
    

    Report
12. CF

    CherylF

    Richmond

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food4service5ambience5

    I arrived on time but still had to wait 5 minutes.Other than that the service was good.It was my son's 16th birthday and he loves Italian food.It was our first time at this restaurant.My kids were amazed that the waitress didnt have to wrrite down the order.Great service Holley.
    

    Report
13. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on January 14, 2023

    overall4food4service5ambience4

    Very cold inside, the appearance of servers needs improvement. But food was great and service was awesome
    

    Report
14. L

    Lucy

    Richmond

    7 reviews

    3.0

    7 reviews

    Dined on December 25, 2022

    overall3food5service4ambience1

    In spite of a reservation, waited about 10-15 minutes to be seated. Had asked for a booth and was given a partial booth with one party having to sit in a chair out in the aisle so not a desirable table. No heat in the restaurant on a cold day so uncomfortable with an elderly person (age 95) in our party. Understaffed so help was slow but friendly. Food was very good quality.
    

    Report
15. OT

    OpenTable Diner

    Raleigh

    5 reviews

    3.0

    5 reviews

    Dined on December 25, 2022

    overall3food4service5ambience2

    The service was excellent and the food was very good as always. The Macaroni Grill is one of our favorite chain type restaurants to visit when we travel. The only problem was the heat in the building was not working properly and the temperature outside was in the teens. There was a sign as you walked in explaining the problem and the staff told us very quickly as well. We decided to go ahead with our plans to eat there and we are glad we did. Everyone working that night did a great job. We will go back there every chance we get.
    

    Report
16. LM

    LaurelM

    Richmond

    1 review

    2.0

    1 review

    Dined on December 24, 2022

    overall2food3service5ambience1

    The service was fine, the ladies that waited in us were efficient and pleasant . The issue I had was there was NO HEAT in the entire building ! It’s not like I had a choice to cancel my reservation on Christmas Eve ! I feel they did the best they could under the circumstances, but they NEVER even OFFERED a slight discount for me having to eat in my coat and gloves ! Needless to say I did NOT linger once dinner was over, no dessert and after dinner drink for us !
    

    Report
17. BS

    BillS

    Richmond

    1 review

    1.0

    1 review

    Dined on December 24, 2022

    overall1food1service1ambience1

    The heat had not been working for weeks. We were not told the restaurant had no heat until we got there. The temperature inside was 47 degrees. We left, there were no customers in the restaurant.
    

    Report
18. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience4

    The heat was out so it was chilly but food and service was great.
    

    Report
19. CA

    CAdreaming1day

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on December 16, 2022

    overall3food5service5ambience5

    The night we went, my family was having a birthday dinner for me. After sitting down, ordering AND getting our appetizers we were informed the heat was not working. We decided to stay as we were hungry, and our order was already in. Although it was freezing inside (and had to eat with our jackets on - so uncomfortable) the food was DELICIOUS, service was GREAT & prices were DECENT. We ordered from the bar, appetizers, entrees and dessert (which yes, they sang Happy Birthday to me).
    

    Report
20. KV

    KimberlyV

    Washington DC

    14 reviews

    vip
    5.0

    14 reviews

    Dined on December 15, 2022

    overall5food5service5ambience5

    Delicious pasta! Server was very attentive.
    

    Report
21. OT

    OpenTable Diner

    Las Vegas

    12 reviews

    2.0

    12 reviews

    Dined on December 4, 2022

    overall2food3service3ambience2

    The food was fairly good The waitress did a good job. I guess my only concern was the place didn’t appear to be very clean and maintained. The booth we were in had seats that were all crackled up and unprofessional looking. There seems to be a lot of maintenance issues such as painting, flooring, keeping a fresh appearance, and standard level of upkeep. It’s just not what I’m used to seeing another macaroni grills
    

    Report
22. OT

    OpenTable Diner

    Western NC

    1 review

    3.0

    1 review

    Dined on December 2, 2022

    overall3food3service3ambience4

    Waitress was immature . Nice but not experienced and said some stuff that was not great.
    

    Report
23. KV

    KimberlyV

    Washington DC

    14 reviews

    vip
    4.0

    14 reviews

    Dined on November 27, 2022

    overall4food5service4ambience4

    Delicious dinner with fairly extensive menu. Server was very attentive!
    

    Report
24. AM

    AmandaM

    Richmond

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5

    Kyle was a great server, food was hit and cooked perfectly
    

    Report
25. ES

    EricS

    Richmond

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food1service1ambience1

    We ended up getting our food to go due to a mix up. They gave us our drinks in kids cups and when I questioned it, they told me that they serve all adult size drinks and kids size glasses, the plastic sippy cup kind. I immediately went to the front and asked the hostess who explained to me that there was a shortage of cups not that’s what they normally served. I told her that either I needed an additional one to cover the four dollars for the drink or remove it from my bill, when I arrived home, we did not have two of the things that we ordered. Even though the lady swore up and down it was correct I paid for extra bread no bread one of the entrées was missing by the time we got home it was too late to go back and nobody answered the phone . The lady in the back who is overseeing the service counter for takeout was the rudest woman I’ve ever met in my life in the service industry. She even came up to the hostess stand to see what I was questioning as it questioning her was the worst thing to ever happen , she had to of been a manager based on her dress I this was our first time eating here and I will never ever go back the absolute worst food overpriced, and the service ridiculous very very sad for our Thanksgiving dinner choice
    

    Report
26. A

    Aidochka

    Richmond

    1 review

    1.0

    1 review

    Dined on November 24, 2022

    overall1food1service1ambience1

    Two weeks ago I made a reservation on Thanksgiving Day. This restaurant has sent me an email where I saw a good offer with 3 course of Thanksgiving meal for $34 per person. When I came to the restaurant I was waiting for 30 minutes before host woman decided to come to the front. After I finally set down the waitress told me that Thanksgiving Meal is not available anymore. I have to order from a regular menu. I did that but my silverware I got after she brought a dinner on the table. The waitress never asked me if I need anything at all. No oil, no fresh bread, no attention from waitress. Therefore I didn't leave any tip that day. I will never go there again!
    

    Report
27. KT

    KT229

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on November 24, 2022

    overall4food5service5ambience4

    Barb was our waitress and she was great with good service!
    

    Report
28. G

    Grumpypants

    Richmond

    1 review

    2.0

    1 review

    Dined on November 24, 2022

    overall2food2service1ambience2

    Not handicap friendly. Ran out of food.over 2 1/2 hrs. Food warm not hot. Wait staff hard to find.
    

    Report
29. MK

    MargeK

    Richmond

    4 reviews

    4.0

    4 reviews

    Dined on November 24, 2022

    overall4food5service4ambience4

    Evan with reservations we had to wait to be seated. It was Thanksgiving day and they were short staffed. The Thanksgiving special was outstanding as were pasta dishes our guests had selected. We definitely will be back.
    

    Report
30. C

    Cecilia

    Richmond

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience4

    I thought to myself, where’s the best place to eat for Thanksgiving? Macaroni Grill was a good choice.
    

    Report
31. CP

    ChristinaP

    Richmond

    1 review

    2.0

    1 review

    Dined on November 21, 2022

    overall2food3service2ambience1

    This is usually my best place to eat. We went there to celebrate my birthday. The restaurant was super cold. Everyone was sitting around with their coats on. We just wanted to finish our food and get out of there because it was so cold. My waiter was super nice. The conversation was good. He was very respectful. His name was Jay. But he kept forgetting things. We didn’t get our first plate of bread until after our meal was already served. I did ask him for another loaf, but that never made it to the table. My daughter ordered a cucumber. Margarita that was super strong. He did let us know that he did not have all of the ingredients to make it properly, so they just kind of threw some stuff together. Wish we would’ve known about that earlier because we probably would’ve changed our drink choice. I guess I was just hoping for a better dining experience, and it was not good at all.
    

    Report
32. KK

    KellyK

    E. Tennessee

    2 reviews

    2.0

    2 reviews

    Dined on November 14, 2022

    overall2food2service2ambience3

    They need to step up their gluten-free food handling.
    

    Report
33. a

    ayannag

    Jacksonville

    17 reviews

    vip
    4.0

    17 reviews

    Dined on October 22, 2022

    overall4food4service4ambience4

    Loved the staff as everyone was polite and helpful. Our food was delicious!!
    

    Report
34. TW

    TomW

    Richmond

    1 review

    5.0

    1 review

    Dined on October 18, 2022

    overall5food5service5ambience5

    When we arrived, the hostess verified our reservation immediately and with friendliness and courtesy showed us to our table providing a table large enough for us and an infant and providing a high chair for us. The waitress, Star, immediately obtained our drinks and took our orders. The food arrived shortly. It had excellent quantity and was great tasting. We obtained desserts that were also excellent. Overall our experience was outstanding. Most likely will be returning many times. Our thanks to the hostess and waitress for making our experience a happy one.
    

    Report
35. OT

    OpenTable Diner

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on October 2, 2022

    overall3food3service3ambience3

    It was decent overall however we came for tiramisu and they didn’t have any. So we were pretty bummed out about that.
    

    Report
36. SM

    SonjaM

    Richmond

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food4service5ambience4

    Food was good, service was excellent. You could tell they were shorthanded but our server Amy did a wonderful job
    

    Report
37. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience3

    It was my daughter’s 11th birthday and we all had a great time. Our waitress was attentive, friendly, and helped made the celebration special. Everyone enjoyed their delicious meal.
    

    Report
38. D

    Dian

    Richmond

    4 reviews

    2.0

    4 reviews

    Dined on August 5, 2022

    overall2food2service2ambience3

    Really not what it used to be. The waitress wouldn’t leave us alone. My food was cold and salty. We won’t be back. It used to be great. Sad.
    

    Report
39. MG

    MelissaG

    Richmond

    1 review

    5.0

    1 review

    Dined on July 12, 2022

    overall5food5service5ambience3

    Excellent food and service. Booth seats were cracked, need to be replaced. Otherwise great.
    

    Report
40. OT

    OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food2service1ambience2

    Food wasn't Good. Portion size was Small. Charged for 2 Glasses of Wine instead of 1. Had made Reservations for Daughter's Birthday, and nothing was done about this. Food was Barely Warm. Pasta was Mushy. Do not Recommend this place.
    

    Report