Romano's Macaroni Grill - North Olmsted

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1. B

   Blah

   Cleveland

   2 reviews

   2.0

   2 reviews

   Dined on May 14, 2023

   overall2food3service1ambience2

   What should we expect it was Mother’s Day. Open table reservation for 7 pm. Ot was 15 min before we were acknowledged at the table. Our order was not taken until 7:44. The hostess and waitress were apologetic but there was not a manager in sight. They were too understaffed to have taken our reservation and the manager should have come to the table to apologize.
   

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2. MG

   M3GHAN

   Columbus

   12 reviews

   vip
   5.0

   12 reviews

   Dined on May 14, 2023

   overall5food4service5ambience5

   Wonderful Server HEATHER!!!! The pasta was beyond delicious
   

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3. SL

   SuzanneL

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   The menu had a lot of choices. The chicken scallopini was perfect. Chicken was flavorful and tender. We had great service. Starting with delicious bread and Bellinis YUM. My new go to for Italian. Was so pleased. The table next to me had the chicken parm and it looked amazing. My husband got the chicken caprese and he enjoyed it to!
   

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4. DP

   DeniseP

   Cleveland

   11 reviews

   3.0

   11 reviews

   Dined on May 14, 2023

   overall3food3service5ambience4

   I understand inflation, but $18 for 20 cents worth of pasta & 30 cents worth of pesto? Oh, can’t forget the $1 bread. And it wasn’t even hot- room temperature. Maybe if it were fabulous, but mediocre at best. They need to step up their game.
   

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5. MG

   MeganG

   Washington DC

   3 reviews

   4.0

   3 reviews

   Dined on May 7, 2023

   overall4food4service4ambience4

   Sent my son and his girlfriend to dinner, they had a lovely time and enjoyed their date.
   

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6. JD

   JosephD

   1 review

   1.0

   1 review

   Dined on April 29, 2023

   overall1food1service2ambience1

   Start at the parking lot, it looked like a war zone huge pot holes ext. Then the building itself was in bad condition run down nasty to look at needs immediately attention. Inside the bathrooms were old dirty and nasty. The menu wasn’t up to date didn’t have certain items then the food was terrible no flavor and overpriced.Don’t ever go there!
   

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7. JJ

   JJJJ

   Cleveland

   6 reviews

   3.0

   6 reviews

   Dined on April 28, 2023

   overall3food4service3ambience3

   It was ok overall, but the shrimp Alfredo was excellent!
   

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8. JL

   JohnL

   1 review

   3.0

   1 review

   Dined on April 24, 2023

   overall3food4service4ambience4

   I have not been there in some time.Iremember the floors being cleaner and the booths being more comfortable. It just looked like it needs a little upkeep!
   

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9. DN

   DateNightReviews

   Washington DC

   10 reviews

   5.0

   10 reviews

   Dined on April 24, 2023

   overall5food4service5ambience5

   Our server, Erika, was fantastic! She was very attentive and went above and beyond to make our experience perfect!
   

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10. DO

    DanielO

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 22, 2023

    overall5food5service4ambience4

    Dinner was great. Service was okay. Waitress seemed a bit overwhelmed. A good runner brought us our pasta dishes and didn't offer any cheese. By the time our server came back we were half finished. Asked her for cheese and think she forgot for another 5 mins or so. All in all good, would have been nice to get our cheese when the food arrived.
    

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11. m

    mary

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2023

    overall5food4service5ambience4

    My meal came out after a bit of a wait and it was cold. I told the server and she had them make me a new one which was excellent. She did take care of it immediately but cold food should never be sent out. I blame the kitchen.
    

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12. BS

    BernieS

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 1, 2023

    overall5food4service4ambience4

    Good food and good but somewhat slow service. was not brought one item we requested. Overall a good to very good experience.
    

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13. W

    Westlaker

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on March 24, 2023

    overall5food5service5ambience3

    Kim, our server was awesome! Great attitude and quality.
    

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14. DB

    DenisB

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5

    Great staff and the atmosphere !!! Food was delicious
    

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15. ME

    MerileeE

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 6, 2023

    overall5food5service5ambience5

    My husband and I really enjoyed our meals. The staff was so fast and so nice. We will be back.
    

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16. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    we were welcomed warmly, and seated immediately even though most of our party wasn’t there yet. Our Server took our drink order, offered bread and appetizers for while we were waiting for the rest of our group to arrive. She was very attentive from start to finish, super friendly and very efficient! All of the sstaff went out of their way to make things very enjoyable for our group. We will definitely be back.
    

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17. V

    Vikki

    San Francisco

    5 reviews

    4.0

    5 reviews

    Dined on February 18, 2023

    overall4food4service4ambience4

    Food was amazing. Seating was very tight. I was up against a railing bar and had no leg room.
    

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18. DJ

    DavidJ

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    The food, as always, was very good. Server was very attentive. Always there with drink re-fills with out having to be asked.
    

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19. J

    Jerrykim

    Washington DC

    5 reviews

    vip
    2.0

    5 reviews

    Dined on January 14, 2023

    overall2food2service2ambience1

    Nice server. Just too many tables. Big table behind us remained unbussed for entire meal. Gross. Had to go to other tables to get utensils and napkins. Salmon overcooked. Pasta cold. Bathrooms were old gas staionish. Not sure why anyone would eat there twice.
    

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20. D

    Daniel

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on January 8, 2023

    overall3food3service4ambience3

    We made a reservation via OpenTable for 7. When we arrived they would not acknowledge the reservation in any way shape or form. the Hostess says that They do not accept open-table reservations. we did get a table after a half-hour wait. Service was good but my food was cold—and generally not all that great.
    

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21. PQ

    PattyQ

    Cleveland

    2 reviews

    1.0

    2 reviews

    Dined on December 31, 2022

    overall1food1service1ambience1

    Could not have been more disappointing. We had a 6:45 reservation. The restaurant was full but not enough wait staff to accommodate. We were asked if we would take a high top in the bar for dinner. We were told that 2 servers were working the bar that evening. After being seated it took 45 min before anyone approached our table. Was finally brought bread and water. Never saw a server. Our order was taken by the bartender who wrote it down on a corner of the paper table cloth with a crayon and then ripped it off. The food was poor. 3 of 4 dishes lacked an ingredient. At best warm. I will not be going back to Macaroni Grill.
    

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22. n

    nance

    Columbus

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food3service5ambience5

    The staff was very accommodating for the amount servers, they were short staffed but it all worked out. Thank you!!
    

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23. D

    Dawn

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience4

    The service was great, especially for a busy New Year's eve.
    

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24. OT

    OpenTable Diner

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food3service1ambience3

    Server did the bare minimum, didn’t bring bread/oil (or offer it) never checked back after dropping off our food. Never offered drink refills. Dropped the check off and we had to flag him down to ask for a dessert menu. Edit: The restaurant GM reached out to me directly, he was very professional and kind. I will certainly give the restaurant another chance.
    

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25. B

    Barbara

    Cleveland

    7 reviews

    3.0

    7 reviews

    Dined on December 25, 2022

    overall3food4service4ambience2

    Ate there on Christmas Day. Food and service were good. However, we asked to be seated further back in the restaurant. We were told that our seats were preassigned. Our table was next to the kitchen area and one of the first up front. There was a lot of yelling about the orders from the cooks. In addition, every time the front door open, we had a rush of cold air on us.
    

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26. OT

    OpenTable Diner

    Cleveland

    6 reviews

    3.0

    6 reviews

    Dined on December 14, 2022

    overall3food3service5ambience5

    Service was excellent. Food was mediocre. Pasta a little overcooked.
    

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27. OH

    OHEng

    Cleveland

    76 reviews

    vip
    4.0

    76 reviews

    Dined on December 2, 2022

    overall4food4service3ambience4

    Macaroni Grill has been an old stand-by for us. Pastas are always good and we really enjoy the build your own pasta option. The Arriabatta and Bolognese are tasty and work with any of the pasta options except the cappellini.
    

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28. BB

    BarbB

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Everything was very good and we want to come again for a regular menu dinner
    

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29. LT

    LaurieT

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Waiter Jeff was great. The Thanksgiving meal was great - was so much had an entire meal left for the next day as well for each of us. Great choice.
    

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30. OT

    OpenTable Diner

    Columbus

    3 reviews

    5.0

    3 reviews

    Dined on November 24, 2022

    overall5food5service5ambience5

    Happy you were open on Thanksgiving
    

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31. RB

    RaymondB

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    Service was outstanding for a holiday food was excellent for holiday service. Thank you very much enjoyed it will be there. Many more. Jeff, who is our waiter to pair of us can ask for a better service. Thank you.
    

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32. RW

    RickW

    Cleveland

    1 review

    4.0

    1 review

    Dined on October 16, 2022

    overall4food5service5ambience3

    We enjoy Romano's Macaroni Grill and have recommended it and will continue to do so. What we did not like is that the outside temperature was in the low 50 degree range, and the air conditioning was on full blast. We mentioned it at the beginning of our visit, and my wife spoke with the manager when we finished. His excuse was that it was 70 degrees earlier and that adjusting the heat/ac takes time. We were their over an hour and the ac was still going full blast. It wasn't even turned down any at all. Many of the patrons, ourselves included, were forced to wear jackets the entire time that we were there. Other than that, the meal was good as always.
    

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33. RS

    RonnetteS

    Cleveland

    1 review

    5.0

    1 review

    Dined on September 29, 2022

    overall5food5service5ambience5

    Our server was absolutely outstanding his name was Oscar and he paid attention to every detail. My husband whom is a hard sell even bragged how good he was. Needless to say he earned a very nice tip. Thank You Oscar for the great service
    

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34. MJ

    MarkJ

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Our meal and service was exceptional. We were celebrating our anniversary and it a great experience
    

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35. CF

    ChrisF

    Naples

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    A chain restaurant that doesn't seem like a chain. Great food, reasonable price, friendly service. Way better overall value compared to Carrabba's
    

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36. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience2

    Server could not remember anything and wrote nothing down, everyone’s food came at different times, drinks were continuously left empty. Bathroom was in desperate need of attention, very dirty toilet paper just setting on the ground instead of in holder, trash over flowing, locks on multiple doors broken.
    

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37. L

    Lala

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food3service5ambience4

    Bring back eggplant parm. Too much rosemary in things, and italian salad dressing is horrible!
    

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38. TR

    TmRy

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4

    Wait staff was very attentive on an especially busy Mother’s Day.
    

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39. e

    evelyne

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5

    The service and the food were excellent. We will be back and have a meal again soon.
    

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40. DS

    DavidS

    Cleveland

    3 reviews

    4.0

    3 reviews

    Dined on February 14, 2022

    overall4food4service4ambience3

    Valentines Day
    

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