Romano's Macaroni Grill - Elk Grove

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1. GJ

   GermanJ

   1 review

   1.0

   1 review

   Dined on May 20, 2023

   overall1food1service1ambience3

   Horrible, oily food. Waiter messed up the order. I specifically asked for no meat at all and brought me meat sauce. He did not have customer service experience.
   

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2. T

   Towerking

   Sacramento

   3 reviews

   3.0

   3 reviews

   Dined on May 15, 2023

   overall3food5service5ambience5

   The checkin person was beyond rude. We had a reservation and I understood that is was Mother’s Day and there might be a little wait. I asked for an eta on when we could potentially be seated and she told me it wasn’t our reservation time and that she didn’t know. When I asked for a potential wait time she said no she is busy and to wait till I was called. Our server was amazing. She was swamped with table and made every effort to keep us informed on our food. And refills. She was the highlight of the night.
   

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3. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 15, 2023

   overall1food1service2ambience2

   Went here for dinner on Mother's Day. Granted it was Mother's Day so it was busy. We had a reservation at 6:00 did not get seated until 6:25. Order was not taken until 6:55. Food was not brought to the table until 8:00 and when it came the food was cold. I saw multiple parties walking out because they were tired of waiting. We did ask for a discount and we were given 25% off. I felt bad for the waiter because it was not his fault at all. Clearly the problems were coming from the kitchen. I know that everywhere is short-staffed currently but this was my worst experience ever and I am a very patient person.
   

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4. L

   julieL

   1 review

   2.0

   1 review

   Dined on May 15, 2023

   overall2food3service2ambience2

   We loved the Macaroni Grill in Folsom, but it closed. Thought we would try the Elk Grove location. Even with our reservation we waited 25-30 min for our table. Tables would sit empty for 20-30 min without being bused. Maybe they were short staffed. It was Mothers Day. The food was not the same quality as Folsom had been as well. Sadly overall, it was not a good experience & we will not be going back.
   

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5. TT

   TerriT

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food5service1ambience4

   The food was amazing. The service was TERRIBLE. Server brought us bread, but no knife to cut it- I even asked for a knife and he didn’t come back. Finally came back to take our order and then brought back a knife with the second loaf of bread. Dropped our food off and never came back to check. Needed a refill on my drink but that didn’t happen.
   

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6. p

   philly

   Sacramento

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food3service3ambience2

   Our server said there was no bread or garlic bread the restaurant was out, However other tables were being served hot bread after they arrived after our table, Also they were our of most ice teas.Very dissatisfied.
   

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7. MA

   MalikA

   1 review

   2.0

   1 review

   Dined on May 14, 2023

   overall2food2service2ambience3

   Even after making reservations, the restaurant was not ready to handle the swell of business on Mother's Day. Yes, it was a holiday, but ensuring adequate coverage could've helped ensure that I ate my meal (mine arrived super late) with the rest of my party.
   

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8. a

   andrewf

   Sacramento

   2 reviews

   3.0

   2 reviews

   Dined on May 14, 2023

   overall3food2service1ambience2

   Packed in for Mother's Day with reservation. Soups didn't arrive and was discouraged from ordering a to go for a 2 hour wait on a salad.
   

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9. AN

   AngelN

   1 review

   1.0

   1 review

   Dined on May 14, 2023

   overall1food3service3ambience1

   Before my party made reservations through OpenTable, we went to Romano's Macaroni Grill - Elk Grove since Apple Maps says they open at 11am on Mother's Day. We got there and waited until they opened, not sure if it's because of Mother's Day but when they opened, the Maitre'd said she was taking reservations only and all others waiting like us had to come back at 1130 and LOCKED the door. I proceeded to make reservations on OpenDoor and got reservations for 11:15. I knocked on the door and told the Maître I had reservations and she proceeded to let my party in. It was 90+ degrees outside and there were Senior Citizens who were waiting outside and she wouldn't let them in. I've read other reviews on Yelp! after and all other reviewers gave them a "thumbs" down. I wouldn't recommend this particular location.
   

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10. JV

    JeVirn

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service4ambience4

    Food was slow to come but that was fine. Our waiter Charles was on it. We felt taken care of.
    

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11. MD

    MargieD

    Sacramento

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience4

    I appreciate the good food. The waiter made the best Lemon Raspberry drop! Thank you!
    

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12. MG

    MichelleG

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience4

    The restaurant was very cold, and we asked for our waitress, Racquel, to turn down the temperature which she did promptly. She was on top of things and went out of her way to make sure our evening was pleasurable. We were celebrating my husband’s 23rd anniversary in law enforcement. We had a great time, and Racquel was fabulous!
    

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13. TE

    TraceyE

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on April 11, 2023

    overall5food5service5ambience5

    The food was delicious as always. The server was friendly and helpful.
    

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14. k

    kman

    Sacramento

    2 reviews

    1.0

    2 reviews

    Dined on April 10, 2023

    overall1food2service4ambience3

    We had a birthday lunch. There was so coffee, no hot tea. The bread, which is usually wonderful, was cold and stale (could not even cut it with a knife). The salads were good, if pricey. Our waitress was great. We won’t go back, though.
    

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15. A

    Annie

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on April 2, 2023

    overall5food5service4ambience4

    We ordered the entree salads Bibb and Bleu and the Italian chopped. Generous portions with plenty of the good stuff.
    

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16. L

    Lisa

    Sacramento

    1 review

    5.0

    1 review

    Dined on February 23, 2023

    overall5food5service5ambience5

    Didn’t wait long to be seated. Great service! Nice ambiance and satisfied my craving for fettuccine.
    

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17. RG

    RolandaG

    Tahoe

    1 review

    4.0

    1 review

    Dined on February 23, 2023

    overall4food5service5ambience5

    The experience, service and staff were great, the only downfall is that they ran out of Spagetti before they closed (9pm). I chose 7pm, to try and ensure it wasn’t too late, they ran out at 755pm.
    

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18. K

    khamK

    Sacramento

    1 review

    5.0

    1 review

    Dined on February 23, 2023

    overall5food4service4ambience4

    Seating was fast with our reservations. We went for the customer appreciation day (free spaghetti and meatballs). So the bill was nice. It was a nice $43 bill for a family of 5. That was for our appetizers and drinks. The waiter we had was good and fast.
    

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19. JB

    JoeB

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 23, 2023

    overall5food4service5ambience5

    Melenia - Mel did great. Food was good. Thank you for doing the communicty appreciation. That was nice. I appreciated that.
    

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20. MY

    MikeY

    Sacramento

    2 reviews

    2.0

    2 reviews

    Dined on February 23, 2023

    overall2food1service4ambience3

    Spaghetti and meatballs was terrible especially the meatballs.
    

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21. OT

    OpenTable Diner

    Sacramento

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food1service1ambience1

    Yes, it was busy because of Valentines day. We ordered the Lasagna bites for our appetizer. And I ordered the Jumbo shrimp pasta and added Salmon on top for the entree. About an hour later i received my meal. It had the most burnt piece of salmon on top of it that I had ever seen. I did not realize this place served barbecue. I literally choked several times because of the texture. It actually damaged my throat. Did not finish. After I received the check, the server came by and told me they just started making the lasagna bites?
    

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22. OT

    OpenTable Diner

    Sacramento

    6 reviews

    3.0

    6 reviews

    Dined on February 15, 2023

    overall3food4service5ambience4

    Heather was my waiter even though she was super busy she make sure to take care of my daughter and I once of the best times. I had their
    

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23. OT

    OpenTable Diner

    Sacramento

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food1service1ambience2

    I pick the time for us to show up on OpenTable. Upon arrival there was two other parties in front of us, but did not have reservations and they ended up being seated first. As we sat down, we noticed that the place was really dirty like it really needed a deep cleaning. The seat was torn. The waiter was nowhere to be seen by the time we got her food just seem like it's sad for a while before it was served to us. Everything was cold, sent back our appetizer, which tasted very badly just a disappointment.
    

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24. MD

    MichaelD

    Sacramento

    1 review

    3.0

    1 review

    Dined on January 13, 2023

    overall3food4service5ambience3

    They allowed me to make a reservation for 8:30 not telling customers they they close at 9:00 I felt rushed , that was the only problem I had with the night a friend recommended this restaurant and we drove two hours to eat here so I was disappointed at that , other than that our server was excellent and very helpful due to the circumstances
    

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25. PC

    PamC

    Sacramento

    4 reviews

    5.0

    4 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Our server, Charles was excellent! Although short staffed like everywhere else, he did an amazing job. Food was good, as always. Wonderful dinner
    

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26. C

    Chris

    Sacramento

    2 reviews

    3.0

    2 reviews

    Dined on January 1, 2023

    overall3food4service2ambience3

    The food was good - Chicken Cacciatore was excellent. Service was slow. It was NYE so maybe they were short staffed. The manager jumped in to get Salads out and I was impressed to see this. I would recommend that you try it. It took about 1.5 hours to get our food but maybe it was just a busy day.
    

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27. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service4ambience5

    New Year’s Eve
    

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28. OT

    OpenTable Diner

    Central Coast

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service3ambience3

    First of all they were out of their bread that they are known for. ALL of our food we received was cold barely room temp. The service was extremely slow. The server definitely was giving off this is the last place I want to be vibes. It’s too bad we were looking forward to a nice meal but it didn’t turn out that way. Never again will I go back I hardly eat out because I eat my own cooked food and healthy so it was a disappointment to come here.
    

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29. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Our server Chris was very pleasant and charming. The food was excellent as well.
    

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30. MB

    MadonnaB

    Sacramento

    1 review

    3.0

    1 review

    Dined on December 26, 2022

    overall3food4service5ambience3

    Things have changed! 1. Had to ask for bread. They were already out at 11:30 am so we were served focaccia. 2. Only hot tea was green. Yuk! Normal guests like black tea! 3. Coffee was so strong and bitter we sent it back. 4. Waitress could not do separate checks. 5. When making the reservation I was asked if it was a special occasion. I said yes, birthday. No mention of birthday until I asked, and waitress said they don’t recognize special occasions anymore. TAKE THE QUESTION OFF YOUR PAGE! 6. Water tasted funny.
    

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31. OT

    OpenTable Diner

    Portland

    3 reviews

    4.0

    3 reviews

    Dined on December 26, 2022

    overall4food4service5ambience5

    It’s was good. I did have to send my salmon back - it was dry and tough. A replacement was brought and it was very good.
    

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32. LC

    LesC

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food4service5ambience4

    Had a very good time Christmas evening. Staff was busy but kept up great service. Food was delicious. Special thanks to our server Raquel, she was outstanding.
    

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33. JB

    JanisB

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Everything was excellent and better than I hoped. Service was amazing especially since they were busy. Food was delicious and reasonable.
    

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34. CH

    ChristopherH

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Reservation was perfect and team so nice and food yummy... the only thing they need to clear the tables of plates faster they brought food three times when empty plates covered the table...
    

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35. D

    Diane

    Sacramento

    7 reviews

    5.0

    7 reviews

    Dined on December 26, 2022

    overall5food4service5ambience3

    We are pleased to have been able to make a reservation for Christmas Dinner and be seated right away. All of the staff were very friendly. Our waiter did an excellent job on a busy night. He checked in regularly and followed through quickly with any requests. We appreciate the staff that were working on Christmas night so we could eat a nice meal out.
    

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36. LW

    LeonaW

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Good food, friendly waitress, and clean environment.
    

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37. RV

    RichardV

    Tahoe

    2 reviews

    2.0

    2 reviews

    Dined on December 26, 2022

    overall2food4service1ambience2

    The food was okay. Kind of mediocre. Not worth the money spent. Server was terrible. They weren’t too incredibly busy for him to be as bad as he was. Won’t be returning.
    

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38. OT

    OpenTable Diner

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4

    My best friend and I decided to go out to eat for Christmas dinner and made reservations. It was a nice meal and nice environment. Definitely glad to avoid cooking and then the clean up afterwards. I was surprised at the number of other people dining out for Christmas.
    

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39. JT

    JoyceT

    Sacramento

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    It was a very nice relaxed atmosphere. We had a very nice time. The food was fine.
    

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40. RD

    RomeoD

    Sacramento

    1 review

    4.0

    1 review

    Dined on December 25, 2022

    overall4food4service4ambience4

    The food was delicious but the food service was slow, more of the kitchen issue not our server. She apologized that they their kitchen was backed up.
    

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