Rojo Mexican Grill - Downtown
The stylish restaurant seats more than 280 guests and was designed to evoke traditional Mexican décor, but with a modern influence. Warm woods and soft red upholstery are offset by accents of leather, stone and steel. The dining room offers traditional table service and a generous view of the kitchen where diners can watch food prepared throughout the process. Three centrally located tables are dedicated to preparing hand-rolled tortillas, fresh guacamole and salsa in full view each day.
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One of the glasses was not clean, it had debris in it from someone else previous drink. One of us ordered the Hickory Burger and the bun had mold on the bottom. The restaurant did comp the burger, but I felt the entire meal should have been comp'd. I will NOT be returning to Randle's.
Had a great time watching the Super Bowl. Plenty of TV views from all seats.
Arrived at restaurant, couldn't find reservation. Got seated In a 95% empty restaurant at 5.45 pm., on a Saturday night. Service was very good, but most food items were small portions, high prices, and at best poor quality food. Would have sent some items back to the kitchen, but we were having fun talking to each other. Soda cost was $3.50 plus tax and tip. Cocktails were great tasting at $10+ each. When leaving at 7.50 pm, the restaurant was still 60% empty. Needing a new head cheft, lower prices and a good or great promotion, otherwise I can guarantee Mr. Randle' restaurant will be short lived!
Great atmosphere, great food, great service
Very slow to get us drinks & the restaurant was relatively empty so not sure why. Food was mediocre but our server was very nice.
Really enjoyed the food & atmosphere. Will go back.
We had some pre new year's eve appetizers and drinks here. Food was very good and service was friendly. Only disappointment is bringing main entre barely after delivering soup. It made a clutter on the table and is just not good service. Great place to watch sports.
The food was average. The specialty drinks were either unavailable or not that great. The service was terrible - very slow and inattentive. We were not in a hurry, but drinks would come out 10 minutes apart for people when ordered at the same time. Appetizers arrived without plates or silverware. This place is just average.
Good food and service. Could have done without the blaring trivia night contest.
Four of us ate dinner at Randle's before the NCAA volleyball championship. The location was great & everyone liked their food. The menu has a variety but not a huge menu so it's not overwhelming to make a choice. The noise level could be reduced by turning the TV volumes off, since there are a number of TV screens so why have the volume up on any of them. That would make it easier to visit. We could hear each other OK but I think if our group size had been more than just 4, it would have been difficult to converse. We loved that they took reservations and we were able to be seated immediately after our arrival. We were there in the winter but it should be noted that they have a lot of outdoor seating in the summer. It's an easy walk to many of the sports, music, & theater venues in Minneapolis.
This was such a great place, the food was soooo good! It’s also a great place to go watch games.
The food was very good, and the atmosphere nice as well. Our server was ALWAYS in a hurry, and the place was not busy. This does not suggest we were ignored, but simply paid little attention at best. My wife is gluten free. Options are extremely limited. Likely would not return because of this.
Chicken tortilla soup and kale coleslaw were amazing. Would go back just for that. My daughter ate my leftover ahi tuna sandwich and wanted to get one herself ASAP.
First course consisted of fried cheese curds which took an inordinate amount of time to be served, about 35 minutes. Granted, the place was very busy with customers. Quite tasty, though, once they arrived, and not at all greasy. My wife had the grilled cheese and arugula sandwich, and I opted for the seared tuna sandwich. Both were very good but again, took an inordinate amount of time to arrive, about 45 minutes. Cocktails were spot on: the Manhattan and the Cosmopolitan.
Overall food: A-
Overall service: C
Overall ambience: Place was loud as hell.
I met a friend for happy hour. It was our first time at Randle's.
We shared four appetizers. The food was really good, drinks too.
Jeremy was our waiter and took good care of us.
Fun atmosphere. Great place for watching sports!
We'll be back.
Always a great time at Randle’s watching sports & catching up with friends! Shout out to Jeremy for the great service!
We were called 1 1/2 hours before our reservation and told that they can't full-fill our reservation and it snuck into the Open Table system as available but were then told the restaurant had booked a group event and they would not honor our reservation. Our group does not believe that that is the case. We will not dine there again or even attempt to.
The space was nice and plenty of large screens for watching sports, but overall, it was a bit too noisy and the foot was mediocre at best.
Well it was my first time here and our waitor was really good and helpful and to round it all off the food was outstanding! Definitely gonna come back to Randles when we are back in Minneapolis!
Great food, great service!
5 of us were in town for the Vikings game, and stopped in for a late dinner & beer. Well worth our time.
I had made reservations for 5:45 pm and when we got there, a gentleman was just leaving after waiting at the check in for over 5 minutes waiting for a host/hostess to seat him. We waited a few minutes as well until my sister-in-law saw someone who could help us. We were seated at a two-top table next to a concrete pillar. I asked if we could have a larger table. We were told that they had so many reservations they needed to save the 4-tops for other parties. A few minutes later she told us that someone had cancelled and we could move to a 4-top. However we were at the restaurant for almost an hour and when we left there were still an extreme lot of 4-tops still open and no one coming in. This was on Saturday, Sept 2 for dinner before a show.
Had a very tasty meal with some of my co-workers for lunch. Quick and attentive service. Loved the grilled cheese and the tomato bisque soup. The Mongolian beef was very good also.
It took a llfew minutes for us to be greeted on the main floor. The door was open but no one was there. Finally someone came in and offered for us to seat our selves. We went to the roof top which had a great view of Nicollet Dr.
My nachos were forgotten and got cold, the waitress ordered more and they came out cold as well... the margarita was very tasty though.
They have great happy hour specials. Comfortable outdoor sofa seating. Great service. Bring your sunglasses.
The restaurant was slammed. Our waiter was practically running between tables. Service started a little slowly, but normalized once the two servers decided who was going to wait on our table. I had the spicy tuna roll and siracha edamame. Both were delicious though I wish the tuna roll had been a little more compact; each piece was just a little too large to eat gracefully in one bite. We had outdoor seating on a beautiful night.
This was a very disappointing restaurant experience. The service was very poor. We sat at our table for 30 minutes before receiving a drink, 15 minutes before being acknowledged. Our waters were never refilled and we were never asked if we wanted a second drink. The food was good, not great. There are too many choices of places to dine and we won't be going back.
The worst service experience ever! There seemed to be a lot of servers but their sections were not managed well. They were stuck at the bar getting drinks, tables were to many for some and not enough for others. Had to ask for everything, just stopping random servers to get waited on. There were tables around us with the same experience. This was at 4 in the afternoon! John Randle, I think you need a new management team, it wasn’t the servers fault just poorly managed...
Wonderful experience out on rooftop!!!
Ate outside on the Nicollet Mall - since I made an advance reservation and it was early 515p I was disappointed they gave me a small table on the outside edge of the patio area. This caused us to be super aware of our computer bags and purses. People that didn't have a reservation had better tables. The waiter was nice and checked in enough. Food was good - had fish n chips and a happy hour special margarita which was tasty. Although the waiter took my drink before I was done and I didn't see him do it. Overall, I would go there again to sit outside.
Note: Restroom was clean and adequate.
Randle's has great food. I have tried the carne asada tacos and have also had the shrimp pad thai. A friend tried the spicy mac n cheese. It was very good. Yes, the food is good.
The service was atrocious. We sat down and waited 10+ minutes for someone to even come to the table. He never greeted us and barely even talked. It took forever to get waters of all things and then he said he would get a wine chiller which never arrived. We ordered items off the menu and they came out completely different. I would not suggest this place unless you want to be disrespected and have terrible service.
The food is good, you just don't get very much for the money you spend. I'm not a big eater but I still left a little hungry despite finishing my meal.
The pot stickers were very good. We ordered them and our entrees at the same time. All items arrived at the same time. Entrees were carne asada tacos and Mongolian beef. The carne asada was overcooked and very chewy. The Mongolian beef was tasty but needed a little more spice.
We sat inside on the main floor and found the music to be very loud making it hard for conversation.
Our waiter, Evan, found us to be non existent and for the most part left us to fend for ourselves. He was not very attentive because he was busy outside.
I usually leave a 20% or higher tip but tonight was only 15%. I would have felt better leaving less but I know the business after been in it for over twenty years.
Server was nice but not great. She didn't know that answer to any of the questions we had about food, specials, etc. She never came back to our table to ask about refilling drinks, etc. The bathroom was not clean and had a note on it because it was broken. Food was ok but nothing to write home about.
We had a very new waiter (first shift on the job) and he really didn't have a good handle on the food or drinks. Maybe management's fault with lack of training, not his, but made for a frustrating experience as he kept coming back to us with things which were no longer on the menu or drinks list. Although the place was not too crowded, we had to flag another waiter down to have our waiter bring the check and the check was incorrect when he finally brought it to us. He did correct it, but we never got the feeling we were well taken care of during our dinner. Food was marginal at best...the kung pao was dry and needed a lot more sauce and less rice, the flatbread was soggy and not very crisp. On the bright side, the cream cheese wontons were pretty good. There are too many good restaurants in this area to choose Randle's to dine again.
Food was good and service congenial. We would return to try some other menu items.
Chaotic path to the upstairs table. No one to check in the reservation, self seating, slow bar service, dry food. Really felt like the place wS a shadow of what it could have been. Plastic service ware and glassware felt cheap. Nothing special to go back for
The ambience is terrible! This could be an incredible modern sports bar but it’s as bland as it possibly could be! I had to return my martini twice and switch to a glass of wine because they just couldn’t get it right! The food was mediocre at best! Very disappointing! there was hardly anybody in the place and yet the service was so slow! This is a wonderful location and could be a destination modern sports bar if they have the right management in there at this point I would think the doors will close any day !