Riverwalk Restaurant

Riverwalk Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Liza

   Richmond4 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food is great .. except seafood bisque soup weird taste
   

   Is this helpful?

2. K

   Kathy

   Philadelphia3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, view and service. Beautiful sunset on the river.
   

   Is this helpful?

3. A

   Amy

   Richmond4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stellar location and atmosphere. Food was plentiful and delish. Our server, Danielle was fantastic. Matt, the bartender made some amazing drinks! First time visit and we will be back. Great job!
   

   Is this helpful?

4. K

   Kenneth

   Coastal Georgia1 review

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were very attentive and professional! Very clean place with excellent food. Crab cakes were amazing. Duck wings are a must try!
   

   Is this helpful?

5. D

   Daxi

   Richmond1 review

   4.0

   Dined on April 23, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was not so good, meat and seafood wasn't fresh. View was great.
   

   Is this helpful?

6. b

   betsy

   Richmond1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very very disappointing service and meal Could not even get silverware or plates
   

   Riverwalk RestaurantResponded on April 24, 2025

   Betsy, Thank you for taking the time to let us know about your experience. I am sorry to hear we didn't meet our standards during your recent visit. I'd like to discuss this with you further. Please contact me at your convenience. Steven Boyer Director of Operations (757)504-5522
   

   Is this helpful?

7. SV

   SharonV

   Richmond2 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great view- we sat outside and was a very pleasant experience
   

   Is this helpful?

8. I

   Ivan

   Richmond2 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I had quite an experience today at Riverwalk during Easter brunch. The buffet was just okay, but the real issue came when we received the check, which included a mandatory 20% gratuity. This gratuity was not disclosed on the restaurant's website, the menu, or anywhere else during the reservation process. When we asked our server about it, she said, "It's on the menu online." We informed her that it was not and showed her there was no mention of a 20% gratuity. She went to get a manager, but when she returned, she claimed that the manager wanted us to know about a notice regarding the gratuity at the entrance. We explained that this was never disclosed when we made the reservation and couldn't be found anywhere on their website. The server acknowledged that this was true and mentioned that she and other staff had raised this issue with management, but they were dismissed. As we were leaving, a man in management or ownership approached us and asked how the buffet was. We voiced our concern about the undisclosed 20% mandatory gratuity. He insisted that it was disclosed on the menu and website. We showed him that it was not, and his response was simply “and?” and then “okay.” When we continued to express our problem with the situation, he repeated “and” again. I eventually told him it was unfair not to inform guests about the gratuity in advance. His response was, “Oh, you think so?” He then stared at me blankly, stood in my way as I tried to leave the table, and I told him to move. As we were exiting, he said, “Leave.” I replied, “That's where we're going.” He then retorted, “Good, and never come back,” and followed us all the way to the exit. This man appears to be the owner, Sid. He seemed offended that his questionable practices were brought to light and acted unprofessionally, appearing somewhat unhinged and looking for a confrontation. This is how weak and insecure people behave.
   

   1 person found this helpful

9. K

   Kimberly

   Washington DC1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We tried a holiday brunch for the second time at this location and will not be back after poor experiences at both. Food is cold and not very pleasant tasting. Needs more variety. Buffet serving utensils were dirty and should have been changed out frequently by staff. For the price, it’s a horrible value
   

   1 person found this helpful

10. A

    Andrew

    Richmond14 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Outstanding quality for a buffet. From bagels and lox, to oysters on the half shell large cocktail shrimp, carved meats, and breakfast items, to desserts, all was very good.
    

    Is this helpful?