Permanently Closed - Riverbank

4.1
439 Reviews
$31 to $50
Steakhouse

About

This restaurant is permanently closed. THE place for steaks and cocktails on Norfolk’s new waterfront! Located in the landmark Bank of America tower, RIVERBANK features sweeping views of the Elizabeth River and the industrial charm of Virginia’s most famous working harbor. Designed with a nod to America’s long history of hidden metropolitan speakeasies and private supper clubs, burled wood floors, black leather benches, and the patina of precious metals provide a relaxing and elegant setting for award-winning modern cuisine, simply prepared and stylishly presented, showcasing the finest artisan steaks available from around the world!
What 439 people are sayingWrite a review
Overall ratings and reviews
4.1based on all time ratings
4.3
food
4.1
service
4.2
ambience
4.0
value
Noise · Quiet
87% of people would recommend it to a friend
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OT
OpenTable Diner
1 review
Dined on January 11, 2020
Overall1food1service1ambience1

I made a reservation for my husband’s birthday, and confirmed via email the day before our date. Imagine our surprise and frustration when we arrived to find the restaurant CLOSED. I saw no mention of their closure in any reviews or description, and was thrown off the scent by the classic duplicitous confirmation email-oldest trick in the book. I hope this review helps others not be snookered like we were. OpenTable, please update your site!

L
Lena
Washington DC
2 reviews
Dined on November 21, 2019
Overall4food5service5ambience4

The food was delicious -- our steaks were cooked to perfection. The sides were also great. It's a little bit pricey, so I'd save Riverbank for a special occasion. We happened to be the only ones in the restaurant, but we didn't mind.

KD
KimD
1 review
Dined on November 16, 2019
Overall5food4service5ambience5

The food was good. The service we received was excellent!!

JT
vipJamesT
Richmond
5 reviews
Dined on August 24, 2019
Overall3food5service4ambience3

The Restaurant is very nice with a great view of a shipyard and river traffic.
The food was wonderful and the service was good.
Problem was - nobody was there. We don't enjoy dining nearly alone.
and the price was high relative to other fine dining in Norfolk.

k
kevcam4891
Richmond
1 review
Dined on July 27, 2019
Overall4food4service4ambience4

Wonderful place for a date night, with very flavorful steaks, knowledgeable staff, and perfect views of the Elizabeth River! It was a bit quieter than than what we were initially looking for (in fact: we were the only couple dining until another 4 top arrived around the time we started dessert, and we were looking for something a little more energetic). However, it ended up being a great moment for us to enjoy each other's company exclusively amidst a great scenic backdrop. We will return!

RK
RKK329
Richmond
4 reviews
Dined on July 20, 2019
Overall3food5service1ambience5

Our server was very inexperienced. He brought our cocktails with the first course. The first course and entree course were brought in batches of two. The food was wonderful. We will return. A bit of training will solve the service problem.

KC
vipKimC
Richmond
22 reviews
Dined on July 16, 2019
Overall3food3service3ambience4

Decided to try Riverbank during Restaurant Week. The food was good, the dessert was delicious. Our server was new and I think that possible took away from our experience. He wasn't able to answer a lot of our questions. The view is beautiful thought and the Restaurant is very nicely decorated. Would be willing to give it another try, perhaps when it's not restaurant week and peruse the entire menu.

GH
GeorgeH
Baltimore
9 reviews
Dined on June 15, 2019
Overall5food5service5ambience5

Excellent evening; it was my Dad's 85th B-Day combined with Father's Day. The Staff was absolutely Terrific, very friendly and cordial. The table had a great view of the harbor and the food was delicious!

We'll be back!

MG
vipMarkG
Richmond
22 reviews
Dined on May 24, 2019
Overall5food5service5ambience5

My wife and I were the only guests in the restaurant on a Friday evening--but the hostess (Meghan) treated us as VIPs, and served us very attentively. Appetizers and entrees were prepared expertly, and dessert was every bit as good as advertised. We will be back...and will bring a group with us next time.

LP
LakishaP
Richmond
3 reviews
Dined on May 11, 2019
Overall5food5service5ambience5

Great food!!

KH
KennethH
1 review
Dined on May 9, 2019
Overall5food5service5ambience5

The service was excellent, the food very very tasty, a perfect treat for my bored palate,the music selection perfect for the meal. A very enjoyable experience overall, many thanks

S
Steve
Richmond
3 reviews
Dined on March 30, 2019
Overall2food3service2ambience3

Steaks were very good. But for the prices I would expect the other items to also be good as well. Sides were average at best. Lobster bisque was awful.

E
Erik
Richmond
17 reviews
Dined on March 8, 2019
Overall5food4service4ambience5

Solid dining experience as to be expected from this chef and his wife. The recent change to a steak house may be a mistake as it bring the already exclusive price range to even higher levels. Hope this market accepts this

AC
AngelleC
1 review
Dined on February 16, 2019
Overall3food4service5ambience4

You should think about installing indoor heaters at the base of dloors. You advertise such great views but we witnessed 2 couples get up and walk out due to how cold they felt near the scenic view that is so beautiful and advertised in your website. Expansion of menu also, there were no main pasta dishes, only beef (red meat). No chicken or any other choices. Seemed ...different.

JB
JimB
Richmond
1 review
Dined on February 15, 2019
Overall4food5service5ambience5

The meal was good. I had salmon and it was done to perfection. The side dish of asparagus and bacon was also tasty. The highlight of the meal, however, was the service. Our server was engaging and made the unfortunate food delay much more tolerable. We'll definitely return!

D
vipDanielle
Denver
2 reviews
Dined on February 15, 2019
Overall2food1service1ambience3

Although the staff was very friendly, It took 2.5 hours for our meal to be served.

OT
vipOpenTable Diner
Richmond
12 reviews
Dined on February 14, 2019
Overall2food2service5ambience5

Negative: The Wagyu was as lean as a piece of flank steak. While it was not what I anticipated, it was cooked to order and decently flavored. In addition, the creme brûlée had a horrific amount of sugar in the creme that it lingered in one’s mouth even after taking a couple of sips of wine.

Positive: The staff was fantastic and my wife and I both loved our first course, which was an oyster mushroom soup and a quite delightful salad.

In the end, my wife and I had a good time, but we would not spend $200 dollars for a poor food experience like that one again.

SC
SteveC
Richmond
4 reviews
Dined on February 14, 2019
Overall4food4service5ambience5

Good meal and very good service. Only complaint was not being informed or seeing anywhere fact that only dinner option was a 4 course price fix menu for Valentine’s Day. None of the signature items I came to try were an option. Although food was fine to spend a couple hundred dollars for 2 people and not have access to full menu was disappointing. And being Valentine’s Day it wasn’t as if we had a choice to go elsewhere.

DG
DouglasG
1 review
Dined on February 2, 2019
Overall5food5service5ambience5

Fantastic meal and service. Perfect setting for a "date night"or special occasion. Chef Phil's creations should not be missed.

OT
OpenTable Diner
Richmond
1 review
Dined on January 31, 2019
Overall5food5service5ambience5

Meeting with new neighbors who are moving to Norfolk.

RS
RonS
Richmond
4 reviews
Dined on January 26, 2019
Overall5food5service5ambience5

One of our favorite hidden jems. Fit for foodies, they have a very good wine selection and everything is delicious. The new steak entrees are expensive but there seem to be enough options to keep the bill reasonable. The portions are good. A great option is to share a soup, salad, and appetizer. They have a select list of $30/bottle wines that do not disappoint.

D
Dave
Richmond
24 reviews
Dined on January 18, 2019
Overall5food5service5ambience5

Wonderful food and service. Best crab soup I have ever had. Pricey but worth it!

KM
KathyM
1 review
Dined on January 18, 2019
Overall5food5service5ambience5

First time at this amazing restaurant and can't wait to go back. The ambiance was romantic, food and wine was superb and service was optimum. SUPERB!!!!

P
vipPaul
Richmond
8 reviews
Dined on January 18, 2019
Overall5food5service5ambience5

Formerly the Vintage Kitchen, and hasn’t changed much...which is good!

OT
vipOpenTable Diner
Richmond
7 reviews
Dined on January 17, 2019
Overall2food3service1ambience5

When we made reservations we were not aware that the restaurant had been open only four days. It was also Norfolk Restaurant Week. We were greeted by a kind hostess who served as the bartender the hostess and the food server for all the guests in the restaurant that evening clearly the restaurant was unprepared to be opened. The young lady was kind and personable, and seemed to do well as a bartender and host...however she was very inexperienced as a server. The Vintage Tavern rebrand into the Riverbank has some WORK to do to succeed. Interior is beautiful and large glass windows overlooking g the Norfolk waterfront was overshadowed by a poor experience. The wagyu beef and cesar Salad was very good...but what really sealed the disappointing evening was when my wife asked to e change her dessert(had not touched) for the other of two choices...the young lady returned to the kitchen and was told, they would not exchange it, because the chocolate creme brulee was made to order....I do wish Riverbank better days as they begin their new food adventure.

OT
vipOpenTable Diner
Richmond
8 reviews
Dined on January 15, 2019
Overall5food5service5ambience5

Went for restaurant week 2019. Options were very good and so was the food. Views of the river make this a special occasion option. Would return.

OT
OpenTable Diner
1 review
Dined on January 3, 2019
Overall5food5service5ambience5

Perfect for special occasions. The setting is very intimate and the food was AMAZING! My fiance is a chef, so it’s not too often that our socks are knocked off.

AF
AlexandraF
1 review
Dined on December 31, 2018
Overall5food4service5ambience5

Thank you for a wonderful dinner! Making reservations was an easy process!

M
Mike
New York Area
3 reviews
Dined on December 29, 2018
Overall4food5service5ambience5

The service was outstanding. The wines by the glass were very good. The food was prepared and served very well. The flavors were outstanding. While a fried Twinkie is not my ideal dessert, it was outstanding; try it. Consider passing on mixed drinks before the meal, they were not done very well.

OT
vipOpenTable Diner
Richmond
1 review
Dined on December 28, 2018
Overall5food5service5ambience5

One of our absolute favorite restaurants. Each and every staff member is professional, attentive, and extremely kind. Food is fantastic!

s
vipswmona
Richmond
68 reviews
Dined on December 10, 2018
Overall5food5service5ambience5

Delicious burgers - both Mikey's Favorite and the Blended Burger. Excellent service. Easy to get to and free parking in the garage.

J
John
Richmond
5 reviews
Dined on November 30, 2018
Overall4food5service5ambience4

Everything about our dining experience was excellent EXCEPT, I was so disappointed that they run out of the bread pudding dessert. That was one of my main reasons for choosing them to dine that evening.

LA
vipLittleladyA
New York Area
2 reviews
Dined on November 16, 2018
Overall1food4service1ambience1

Food was good, ambiance lack luster and very empty restaurant on a Friday night which should be a big red flag. The service was the most unprofessional I’ve encountered in a very long time. From systems being down and requesting to write down patrons info and license info on paper that would be “thrown away” to directing patrons to an ATM that did not provide cash and charged patrons duplicate charges creating chaos with their banks etc. i was on the phone with mine for over 30 minutes trying to stop the charges. The waitress seemed to do a lot of lip service that was misinformed information. The manager finally came out after multiple requests being aggressive rude and deflecting about all the had experienced trying to pay the bill and asked us to input our info into an app that was on his phone. It was the first and last time i will ever dine there. I highly recommend no one dines here until they fix their payment issuess, staff, and manager/chef needs a class in CSR and hospitality.

P
vipPaul
Washington DC
92 reviews
Dined on September 27, 2018
Overall4food4service5ambience3

A very excellent meal and service. All in all a memorable evening.

JB
JoycelynB
1 review
Dined on July 27, 2018
Overall4food4service5ambience3

Visited for lunch on a Friday. They only serve in half the restaurant for lunch, so half the restaurant was closed off. The closed part has the great sunlight and sweeping views of the water. :( Food was great!

AP
AndrewP
Las Vegas
5 reviews
Dined on July 21, 2018
Overall2food2service4ambience4

We did not realize that it was restaurant week and made our decision to go based on their regular menu. The only available items were off a set 3-course menu with a few choices for appetizer, main and dessert. Overall, the food was okay, with the exception of one of the main course items, but portions were small and at $35 for the set menu, overpriced.

ES
ES13
Richmond
3 reviews
Dined on July 20, 2018
Overall3food4service2ambience4

Dined here for restaurant week. Dinner was tasty but service was incredibly slow from the minute we arrived to when we payed. Nice ambience but wouldn’t pay full price if the service continues the way it is.

L
Leigh
Richmond
2 reviews
Dined on July 20, 2018
Overall5food5service5ambience5

Girl's Night for Norfolk Restaurant Week...and Vintage was the perfect choice! Hands down the most delicious The Crab soup I have ever tasted. I am looking forward to going back.

B
Belles04
Seattle
8 reviews
Dined on July 14, 2018
Overall4food5service5ambience4

The food was amazing!! Service too

OT
vipOpenTable Diner
Richmond
16 reviews
Dined on June 30, 2018
Overall4food4service5ambience5

I very much enjoyed the mushroom pot pie and their lemoncello trifle dessert was amazing!

FAQs

Permanently Closed - Riverbank offers takeout which you can order by calling the restaurant at (757) 625-3370.

Permanently Closed - Riverbank is rated 4.1 stars by 439 OpenTable diners.