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Riva Crabhouse on Navy Pier

4.5
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4894 Reviews
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$31 to $50
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Seafood
Enjoy the breathtaking views of the Chicago skyline & Lake Michigan at Riva on the Navy Pier. Featuring a variety of premium seafood, steaks & daily chef’s specials, the nautically inspired dining room is complimented by the experienced service.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 4894 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.6
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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FD
vipFrequentDiner
Chicago
171 reviews
Dined 5 days ago
Overall4food5service5ambience4

Wonderful service. Nice to be outside overlooking Navy pier. Same wonderful food although not as elegant as upstairs but understandable in the pandemic

S
Snow3004
1 review
Dined 6 days ago
Overall5food4service5ambience4

Great place ! Service was amazing .. food was okay

HD
vipHappyDiner
San Francisco
19 reviews
Dined 6 days ago
Overall5food5service5ambience5

The food was delicious, and the view was amazing! We sat on the second floor next to the windows that overlook the lake facing south. The service was very professional and attentive. The restaurant even has two ornate sinks in the middle of the restaurant to make it convenient for patrons to wash their hands!

S
vipStuart
Chicago
131 reviews
Dined 6 days ago
Overall4food5service4ambience4

Goal as food and as always Gina and her crew offer good service

DC
DawnC
1 review
Dined on July 26, 2020
Overall1food2service2ambience3

The view from the restaurant is very nice, but the service and food quality was poor. We waited a very long time for lunch and then they brought us the wrong food. After it had sat in front of me for a few minutes (while we looked for ANY server) they took the food back and then delivered it to the table that had actually ordered it. Kind of disgusting in the days of COVID. They also didn't apologize and the server we actually finally flagged down to help seemed annoyed that we had asked for help. When I finally got the meal that I had actually ordered, they forgot to dress the salad and that was another wait for help. Very poor experience for the price of the restaurant.

JB
vipJohnB
Chicago
17 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Dinner was excellent. The service by Michele was outstanding! A wonderful evening.

J
Jaycee
Las Vegas
2 reviews
Dined on July 18, 2020
Overall2food1service2ambience4

The steak was very tough and kept getting stuck in my teeth. Was very disappointed. I traveled an hour just to eat there

b
vipbveen
Chicago
115 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

It was so fun to be outside !! Great service!! Loved it

AH
ArlisiaH
1 review
Dined on July 17, 2020
Overall4food5service4ambience5

I loved it here, great view great food what more could you ask for? I definitely will be returning the Mac and cheese was 🔥. This place has much better food than Offshore next door service wasn’t so bad either!

TB
TinechaB
Chicago
3 reviews
Dined on July 17, 2020
Overall1food1service5ambience5

The service was good the food wasn’t even mediocre. We had the special ribeye and lobster tail. They were both over cooked

AM
ArturoM
1 review
Dined on July 11, 2020
Overall5food4service4ambience4

Every was great I feel like lunch and dinner menu should be combined. And dessert menu never got it. Ravioli should be back but I loved my experience at your restaurant

S
Stephen
San Francisco
2 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

The food was great. They handle the Covid restrictions well. The service was wonderful. Great place!

BB
vipBritB
Chicago
29 reviews
Dined on July 7, 2020
Overall5food5service5ambience5

Great experience. Everything was fresh and delicious, restaurant was very clean. The chopped salad had a dressing that was soooo tasty. Shrimp was great. Peggy, our waitress, was very sweet, helpful and attentive. She held a great conversation with us, much appreciated. Highly recommend

OT
OpenTable Diner
1 review
Dined on July 4, 2020
Overall3food3service4ambience5

We went there for a birthday on July 4th. After we made a reservation for an outside sitting when went to the restaurant we were told that they didn’t offer outside sitting although we were asked when called to confirm if we wanted indoor or outdoor sitting. The waiter was good but when we ordered the deluxe grill, we had to return the meat as it was well done when we asked for medium rare and the rest was like eating sponge and rubber. The best thing was the sides. I would not recommend for special occasions but the sides were amazing

AG
AllisonG
Louisville
1 review
Dined on July 2, 2020
Overall1food1service1ambience3

Halibut was egregiously overcooked and dry. My seafood salad had no crab meat. Overall, very unsatisfactory. Yet memorable because of how bad it was; almost laughable.

OT
OpenTable Diner
Chicago
1 review
Dined on June 28, 2020
Overall5food5service5ambience5

My fiancé enjoyed her meal and the service was great

A
vipAngus
Chicago
6 reviews
Dined on June 27, 2020
Overall4food4service3ambience3

Outdoor venue does not meet specifications or level of service

K
Kat9511
Chicago
1 review
Dined on June 27, 2020
Overall5food5service5ambience5

Tim was our sever and he was great! The food was delicious! Recommend the Calamari and Crab stuffed Lobster.

OT
OpenTable Diner
Chicago
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

It was a great place, delicious food and amazing atmosphere. A little pricy but as long as you are expecting it, well worth it! Our server was great! Overall amazing experience and probably one of the best views of Chicago you will get!

FS
FrankS
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

This place is great for any occasion. I will be going back soon.

T
Twin
Chicago
2 reviews
Dined on June 23, 2020
Overall5food5service5ambience5

Enjoyed crab cakes with granddaughters visiting from California, which is a tradition!

t
viptoms
Chicago
9 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

Nice Father’s Day treat. Five of us outside eating delicious food and drinks again. Picky son had a tasty steak. Mom and Dad an amazing spicy noodle scallops sausage thing that we ate for left overs the next day. Daughter gave thumbs up to fish and chips.
Glad we are opening up our City and really enjoyed Riva.

SF
ScottF
1 review
Dined on June 19, 2020
Overall5food5service5ambience5

We had the sampler dinner. Steak, shrimp, crab and scallops. All were great. Night was beautiful. Service was great.

OT
OpenTable Diner
Charleston
1 review
Dined on June 18, 2020
Overall5food5service5ambience5

Anniversary

HG
vipHollyG
Chicago
3 reviews
Dined on June 17, 2020
Overall2food2service2ambience4

Halibut was dry, old. No bread offered.

e
esands
1 review
Dined on June 14, 2020
Overall3food2service3ambience3

You pay for the view. I thought the crab cakes were great and my waitress was wonderful. However, the skin was left on the fish and chips and I thought that was odd. Besides the crab cakes nothing was really worth how much it cost. Like I said, you pay for being able to eat on the lake at navy pier.

AL
vipAndrewL
Chicago
7 reviews
Dined on June 13, 2020
Overall5food5service5ambience5

Amazing!!!

Report
JH
vipJonathanH
Chicago
21 reviews
Dined on June 12, 2020
Overall5food5service5ambience5

Your staff was fantastic! It was so cold and your staff was kind enough to let us use tablecloths to keep warm! Incredible service!!!

JC
vipJohnC
Chicago
13 reviews
Dined on June 11, 2020
Overall5food5service5ambience5

Not only is the food and ambience always as stellar as the views of the Chicago shoreline, but the folks from Stefani's who own Riva are generous in their support of industry initiatives and charitable concerns. You can count on doing business with a company that is totally invested in their community, not just taking your money.

BM
BorkM
1 review
Dined on March 11, 2020
Overall2food2service5ambience5

Had the mixed grill. Lobster was very small, there was a single shrimp, filet was overcooked and was not very good quality. There was an ample portion of crab legs which was the high point.

Ere was a price reduction in connection with Shakespeare theater, but it was still overpriced based on the poor quality of the lobster and beef.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

BorkM, Thank you very much for choosing Riva, and for taking the time to review. We truly appreciate you, and wish you well. -Eugene Mori General Manager

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S
vipStopper
Chicago
6 reviews
Dined on March 11, 2020
Overall5food5service5ambience4

Good, as always

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you very much for choosing Riva, and for taking the time to review. We truly appreciate you, and wish you well. -Eugene Mori General Manager

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C
vipCody
Chicago
73 reviews
Dined on March 7, 2020
Overall4food4service5ambience5

Perfect ending to an afternoon of theater--we love the view, the bread basket, Caesar salad, fresh fish, the refreshing key lime pie and the service.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you Cody! Your visit meant the world to us, and we appreciate you sharing your feedback. We wish you well! -Eugene

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WL
vipWilliamL
Chicago
16 reviews
Dined on March 7, 2020
Overall4food4service5ambience4

Riva is consistent: very good seafood, well prepared; friendly service; nice view; and a good value. It is not trendy, but quite reliable. An excellent choice before or after Chicago Shakespeare Theater.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you William, we are grateful for your support, and wish you well! -Eugene

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IR
IrinaR
1 review
Dined on March 5, 2020
Overall5food5service5ambience5

Great food and ambiance. Great pre-theater dinner option. Right next to Shakespeare theater

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you Irina! We are truly grateful for the opportunity to have served you. Wishing you well, and thinking of you. -Eugene Mori

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JM
JohnM
Chicago
3 reviews
Dined on March 5, 2020
Overall5food5service4ambience5

The food, service, and general ambience of this restaurant are equal to the magnificent view of the city. It's well worth the money.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

John, Thinking of you and wishing you well! We truly appreciate you, and we are grateful for your business. Be well! -Eugene Mori

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DH
vipDonnaH
Chicago
6 reviews
Dined on March 5, 2020
Overall4food4service4ambience4

Met a couple friends here for dinner before seeing a show at Shakespeare Theater. Dinner was very good, but it wasn’t quick getting to us. Our server Jaime was excellent! Great view of the City.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Donna, Thank you for visiting and sharing! We are thinking of you, and wish you well. I shared with Jaime, and he says Hello! -Eugene Mori

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CE
ClaireE
Chicago
14 reviews
Dined on March 4, 2020
Overall4food4service4ambience4

There was a group of 10 and the service was wonderful. Everyone was served very close together. They were kind enough to give us separate checks. Which works out great for our group. Thanks

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Claire, Thank you for choosing Riva! On behalf of our entire team, we hope you are well, and we are thinking of you. Thank you -Eugene Mori

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D
Duchess
Chicago
8 reviews
Dined on March 3, 2020
Overall5food5service5ambience5

Riva has a beautiful dining room, excellent and delicious luncheon selections and appropriately attentive service.

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you Duchess. We are beyond grateful for your business. We are hoping you are safe and well. Thank you for visiting! -Eugene Mori

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S
Shan2
1 review
Dined on March 1, 2020
Overall5food5service5ambience5

We had wonderful experience on a Sunday evening! Food was excellent! Our waiter was so sweet and helpful, he made a suggestion to my young daughter on how to get to the meat from a lobster claw! Thanks for the tip!

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you Shan! We appreciate you, and wish you well. -Eugene

Report
T
Tigger
Chicago
6 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

Riva- as always - is a fabulous precursor to a show!

Riva Crabhouse on Navy Pier
Responded on April 30, 2020

Thank you Tigger! We truly appreciate you, and our team wishes you well! -Eugene

Report

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Riva Crabhouse on Navy Pier is rated 4.5 stars by 4894 OpenTable diners.

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