Nearby points of interest
Nearby points of interest
About Riva Crabhouse on Navy Pier
Enjoy the breathtaking views of the Chicago skyline & Lake Michigan at Riva on the Navy Pier. Featuring a variety of premium seafood, steaks & daily chef’s specials, the nautically inspired dining room is complimented by the experienced service.
Chicago, IL 60611
Seafood, Steak, Fish
Hours of Operation:
Lunch: Daily: 11:30am – 3:00pm; Dinner: Mon - Thur: 5:00pm – 9:30pm; Fri 5:00pm - 10:00pm; Sat 5:00pm - 10:30pm; Sun 5:00 - 9:00
$31 to $50
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
Inspired Catering & Events is a full service off-site catering department, specializing in events of all types.
Riva Valet located at Entrance One next to East Lot. Covered Parking discounted for Riva guests only. Conditions apply.
Private lot for self parking also available.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cafe, Corkage Fee, Full Bar, Outdoor dining, Private Room, Takeout, View, Wheelchair Access, Wine
Special Events & Promotions:
Riva offers three private dining rooms for your special occasions and corporate events. The skyline creates a beautiful background for any event. Contact Kerry Bowler email@example.com for more information.
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Riva offers 3 dining rooms: Lighthouse Room for 40 to 42 guests, Chicago Room for 45 to 48 Guests & the Lakefront Room for 82-88 guests.
Riva Crabhouse on Navy Pier Ratings and Reviews
Retuned in connection w attending a performance at Shakespeare. Waiter was very personable, and were looking forward to a leisurely 2 hours before showtime. The kitchen was evidently short staffed so the problems began.
As we finished our appetizers and salads, waiter said he had just put in entree order (?). Not long afterwards, server arrived, with one wrong entree. Sent them back. Waiter then delivered crab cakes, we ordered crab claws. Waiter also said he would comp the crab cakes due to the delay and confusion, so we said fine. This order of crab cakes were horrible, so we sent those back. Manager got involved, and initially offered another serving of crab cakes. When we indicated that we ordered claws, which the waiter disputed, manager offered the whip up an order of claws, as we still had time. While we were looking forward to claws at that point we didn’t want a full pound. Manager said he would only charge us half. The crab claws were very good, but do two claws make a pound?
When the bill came, they did only charge us half for the claws, nothing was comped as the waiter suggested, and the charge was $40 for a risotto which was available but not on the menu.
Conclusion, food was good as always, but this evening the service was horrible. Also make sure you ask the price for special items, as this experience left us with the taste that they would rather minimize losses on a bad night than simply moving on with their reputation in tact.
Maybe ten years ago, we had a large party at RL, and as the result of it being a new chefs first day, we had a similar disaster, and I believe they comped most if not all of the food. We have never forgotten, that as we are unlikely to forget this.
Always enjoy a solid meal with one of the best views in the city. Service attentive. Seafood is simply prepared and delicious. I have the burger and it was prepared as ordered. Gelato assortment is my favorite dessert . This is the best place to dine on Navy Pier.
We go to Riva often as subscribers to Shakespeare Theater. This time we went for brunch/lunch, but there were no "brunch" items on the menu - it was ll lunch or dinner with accompanying prices. We will probably return, but with hesitation. I ordered sauteed calamari. Had to send it back - inedible. Tasted like rubber bands. They were nice about taking it back and brought me a salad.
Best clam chowder I have ever had, and the calamari was good. Unfortunately I wasn’t as hungry so I didn’t get an entree, but those appetizers we’re delicious. The staff was friendly and attentive. We had a view. The bottle of Merlot we ordered was delicious. NYE party was so much fun, fireworks were the cherry on top!
Great service - nice ambiance - always eat there when going to Shakespeare - Always accommodate our schedule to make theatre. Excellent fish selections although if you like your fish just cooked tell them or it comes over cooked and a little too dry for my taste. This of course is personal preference. Fantastic views, plenty of parking or valet. Business casual - in other words no tank tops, or looking like you just rolled out bed.
We eat at RIVA several times a year because we attend Chicago Shakespeare Theater productions. Usually, the food is good, the service is excellent and the views are nothing short of amazing. This time, all we had were the views. The service was nonexistent. For example, after our food was served (we both had the mixed grill special), we never saw our waiter. If we had, we would have told him that the lobster was just plain awful — way over cooked, dry and tough. The crab legs were also over cooked but at least they were edible. In all fairness, both the shrimp and the filet were quite good, though I wish there had been more than just 2 shrimp. Finally, after we had declined dessert and asked for our check, we never saw our waiter again. We waited 15 minutes (not an exaggeration) and finally had to ask a manager for the check. We only have one question for you: What has happened to your restaurant?
Food was excellent, and previous experiences of excellent food, decent service and location were the drawn for us to Riva's. However, the service by our waitress was very poor. She took very long to get drinks, did not pour beer from can into glass, was slow in taking food orders. Never came to the table when finished eating to suggest desserts, coffee, etc. I had to hail her for our bill. Busboys were the opposite, very attentive and very responsive.
The restaurant paid attention to every detail for the special occasion of our 45th wedding anniversary-table with a dynamite view, carefully prepared entrees, attentive and well timed service and then recognized our anniversary without any prompting. THANK YOU.
Enjoyed a delightful dinner before going to a show on Navy Pier. The prices are high but expectedly so for a tourist destination. The 20% discount for going to the theater made them reasonable. The swordfish and salmon were of a very generous size and prepared nicely. The view out over the water and of the city is one of the best in the city. Highly recommend.
Rivas has gone down hill. This is the second time I have been there and it hasn’t been good. The hostess was rude when we arrived. Someone who may have been the manager (was dressed in a suit) didn’t even make eye contact. The food is second rate. Not sure what has happened here because Rivas used to be excellent.
Great place for dinner before Chicago Shakespeare show. Rolls were delicious. Clam chowder was good but could delete the peppers as they dominated flavor. The filet was cooked perfectly--medium rare, as requested. Caesar salad was made up of romaine spears and adequately dressed. The Creme Brulee (sp) was delicious. Ambiance is very nice. We had a window overlooking the lake. Sweet! It is a bit expensive but overall experience was very good.
I don't go to Chicago often and wanted to enjoy a special evening celebrating my birthday. Which I mentioned when I made the reservations. Our waitress was courteous until she returned to our table the 2nd time to ask if we had decided, and we hadn't. Once she realized we were not in a hurry it was nearly impossible to get her attention for something as simple as a drink refill. She was basically rude and irritable to us. Yet she was hyper-attentive to the table of 8 sitting behind us. I expected exceptional service in a restaurant of this caliber. I did not expect to be ignored through most of my dinner.
The Calamari was exceptional.
My Seafood Gumbo was served almost cold (probably because our waitress was ignoring us).
Pepper was not offered with the salad (again inattentive waitress).
The Crab Cakes are served with an artistic flair, but the portions are small.
This experience was definitely not worth the money we paid.
Went last year loved it came back this year and it was horrible service was the worst told one thing about food came out something else . We asked for drinks refills server said ok we would watch him go clean off a table then go get our drinks didn’t tell us about any specials didn’t tell us we had to ask not impressed this time at all .
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