Riding House Fitzrovia

Commentaires sur le restaurant Riding House Fitzrovia de personnes qui y ont mangé. Selon des cotes récentes.

1. G

   Gideon

   Londres3 commentaires

   2.0

   Y est allé le 17 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   Mine gripe the main course came out literally as they took the starter plates away. It all felt extremely rushed. Also I don’t like the fact they charged 13.5% service for mediocre service.
   

   Riding House FitzroviaA répondu il y a 5 jours

   Thank you for taking the time to leave your feedback. I am sorry to hear that you felt your dining experience was rushed and that the service did not meet your expectations. We aim to pace our courses appropriately to ensure an enjoyable experience for all our guests, and I am sorry that on this occasion we did not achieve that for you. I will be sure to pass your comments on to the team so we can review our service standards and ensure we are allowing guests ample time between courses. Regarding the service charge, we apply a discretionary 13.5% service charge, which is fully distributed to our team. However, it is always optional, and we are happy to remove it should a guest feel it is not warranted. I am sorry if this was not made clear to you at the time. Best, Sarah
   

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2. J

   Jim

   Londres1 commentaire

   4.0

   Y est allé le 10 avril 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   13.5% for service charge! Slightly tainted the evening seeing this automatically added to the bill. Coats appears to be creeping up for a distinctly average service.
   

   Riding House FitzroviaA répondu le 17 avril 2025

   Hi Jim, Thank you for taking the time to share your feedback. We’re sorry to hear that the service charge left a less-than-positive impression on your evening. As is standard practice across many London restaurants, a discretionary service charge is added to the bill, but we always aim to ensure the service provided reflects its value. We genuinely regret if this wasn’t your experience on this occasion. Your comments are much appreciated and will be shared with the team, as we’re always looking to improve. We do hope to have the opportunity to welcome you back and provide a more enjoyable experience. Best, Sarah
   

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3. V

   Vicky

   Londres7 commentaires

   5.0

   Y est allé le 10 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and service , really big and varied menu
   

   Riding House FitzroviaA répondu le 17 avril 2025

   Hi Vicky, Thank you so much for your kind words. We're delighted to hear you enjoyed both the food and service, and that our varied menu made a great impression. We take pride in offering a wide selection, so it’s lovely to know it was appreciated. We look forward to welcoming you back again soon! Best, Sarah
   

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4. F

   Francisco VIP

   Londres25 commentaires

   4.0

   Y est allé le 9 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Always amazing food. Love the chopped salad with swkewwrs! And the service just great!!
   

   Riding House FitzroviaA répondu le 17 avril 2025

   Hi Francisco, Thank you very much for your kind words. We're delighted to hear that you consistently enjoy the food — the chopped salad with skewers is a popular choice, and it's wonderful to know it’s a favourite of yours too. We're also so pleased that you’ve found the service to be great. We truly appreciate your support and look forward to welcoming you back again soon. Best, Sarah
   

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5. H

   Hamdi

   Londres1 commentaire

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a great time and got additional space for our pushchair. The location was great. We really appreciate Rizwan’s service, he was very kind, considerate and friendly. He gave us some very good suggestions (the berry deep oven pancake was Devine) which we enjoyed and was attentive, he returned a few times to make sure all was well and enjoyed our conversations.
   

   Riding House FitzroviaA répondu le 9 avril 2025

   Hi Hamdi, Thank you so much for your kind words — we're delighted to hear you had such an enjoyable visit with us! It’s lovely to know the space worked well for your pushchair and that the location suited your needs. We’re especially pleased to hear Rezwan made such a positive impression — he’s a real gem on our team, and your compliments will mean the world to him. The berry deep oven pancake is something special, isn’t it? We’re glad his recommendations hit the spot! We truly appreciate you taking the time to share your experience, and we hope to welcome you and your family back again very soon. Warm regards, Sarah
   

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6. K

   Katy

   Londres11 commentaires

   3.0

   Y est allé le 5 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   My minute steak was fatty and hard to cut. I was disappointed with my meal. I felt the steak was poor.
   

   Riding House FitzroviaA répondu le 9 avril 2025

   Dear Katy, Thank you for taking the time to share your feedback — though we’re truly sorry to hear that your meal didn’t meet expectations on this occasion. We always aim to serve dishes of the highest quality, so we're disappointed to learn that the minute steak wasn’t up to standard. Please accept our sincere apologies. We’ll be passing your comments on to the kitchen team to ensure this is looked into. We do hope you’ll consider giving us another try, as we’d love the opportunity to offer you the experience you were hoping for. Warm regards, Sarah
   

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7. A

   Anjli

   Londres3 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   What a fantastic lunch I had to celebrate my birthday with some friends. The food was as standing quality and the ambience was great.
   

   Riding House FitzroviaA répondu le 9 avril 2025

   Hi Anjli, We’re absolutely thrilled you chose to celebrate your birthday with us — and even more so to hear that you had such a fantastic lunch! It’s wonderful to know the food hit the mark and that the ambience helped make the occasion extra special. Celebrations like yours are exactly what we love to be part of. Thank you for the lovely feedback, and we hope to welcome you and your friends back again very soon — birthday or not! Warmest wishes, Sarah
   

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8. K

   Kajal

   Londres2 commentaires

   1.0

   Y est allé le 3 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 3

   The sourdough toast was burnt through-listening black and smelt burnt- not sure how that left the kitchen that way!. The staff were very disappointing, poor attention to detail. We requested one of the starters to be brought with mains and they brought it with starters.
   

   Riding House FitzroviaA répondu il y a 5 jours

   Thank you for taking the time to share your feedback. I am sorry to hear that your experience did not meet expectations on this occasion. With regard to the sourdough toast, it may be helpful to mention that it is flame-grilled by design, which is noted on our menu. This method can result in a charred appearance and a smoky flavour, which some guests particularly enjoy. However, we completely understand that preferences vary, and we are always happy to accommodate requests for a lighter toast if advised. I am also sorry to hear there was confusion regarding the timing of your starter. We aim to follow all guest requests carefully, and it is disappointing to learn that we fell short. I will ensure your comments are passed on to the team for review and further training. Kind regards, Sarah
   

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9. S

   Sindy VIP

   Londres57 commentaires

   5.0

   Y est allé le 3 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always a pleasure. Good food & wine selections. Great service
   

   Riding House FitzroviaA répondu le 9 avril 2025

   Dear Sindy, Thank you for your kind words — it’s always a pleasure having you with us. We’re so pleased to hear you enjoyed the food, wine selections, and service — that’s exactly what we aim for! Your continued support means the world to us, and we very much look forward to welcoming you back again soon. Warmest regards, Sarah
   

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10. A

    Antoni

    Londres1 commentaire

    5.0

    Y est allé le 2 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Always love the vibe at Riding House, Fitzrovia. Food is great, restaurant is great, and the staff are super friendly and welcoming. Special mention to Marios who always goes above and beyond! Keep it up and I'll keep coming back!
    

    Riding House FitzroviaA répondu le 9 avril 2025

    Hi Antoni, Well, this has positively made our day! We're absolutely chuffed to hear you always enjoy the vibe at Riding House Fitzrovia — we do try to keep things deliciously laid-back (with just the right amount of sparkle). Huge thanks for the kind words about the food, the space, and our lovely team. We’ll be sure to pass your special shoutout along to Mariusz — though we suspect he’ll be floating a few inches off the ground for the rest of the week now! See you soon, Izabela
    

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