Rick Erwin's West End Grille

4.5
3311 Reviews
$31 to $50
Steakhouse
Located in Greenville’s Historic West End district, Rick Erwin’s West End Grille is a traditional American steak and seafood house that takes fine dining to new levels. With a stylish bar, cozy wine cellar, and inviting dining room bathed in rich, dark woods, West End Grille boasts an atmosphere infused with ambiance and complemented by an extensive contemporary menu and fine wine list. At the same time, intimate and striking, sophisticated and comfortable. A private glass-encased dining room seats 24 and is adjacent to an elegant wine cellar with a vast selection of fine wines. Next door to the restaurant is a private 2,500 square-foot private dining room available for larger private dinners and special occassions. Our commitment is a memorable, outstanding dining experience for every guest.
What 3311 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.7
service
4.6
ambience
4.2
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined a day ago
Overall5food5service5ambience5

Rex is the most amazing server I have ever had. He was extremely attentive without being overbearing & intrusive. I love everything about our visit.

JD
JustinD
Poconos
1 review
Dined a day ago
Overall5food5service5ambience5

From the start to finish great place. Service was top notch and food was phenomenal!

OT
OpenTable Diner
Charleston
1 review
Dined 3 days ago
Overall5food5service5ambience5

Early dinner so server was very attentive. Everyone had signed an anniversary card for us. Very thoughtful

R
Rehabdiva
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

We had a wonderful experience there!! My husband ordered the grouper and I ordered the short rib. They both were fantastic! I would definitely order it again and recommend it!❤️❤️❤️

KK
vipKevinK
Charleston
85 reviews
Dined on November 24, 2021
Overall5food5service5ambience4

Service could not have been better from Marshall at the bar to Heather who spoiled us at our table.

Food was excellent and chef went out of his way to accomidate my wife's food allergy.

Great overall experience !!!

OT
OpenTable Diner
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

Thank you for most memorable experience. The service was stellar and the staff was very friendly and professional. The food was so delicious and unique, cooked to perfection. Thanks to you, this has been one of our best anniversaries ever!!

OT
OpenTable Diner
Charleston
1 review
Dined on November 22, 2021
Overall5food2service5ambience5

I ordered the chargrilled oysters as a starter but they did not come out as a starter , also they were real slimy and not fresh off the grill. What I didn’t like was they still charged me half price for eating two of the oysters . I did however , order the Nola shrimp and they were amazing.

OT
OpenTable Diner
Atlanta
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

The overall night was wonderful. We had a splendid time and our server Troy definitely made sure everything was perfect. While the kitchen had run out of some items they managed to make it all work and the food was top notch.

Thank you again Troy for making sure our night went so perfectly!

MG
MikiG
Charleston
10 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

Play at Peace centers

AZ
vipAlanZ
Charleston
16 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Everything was excellent. Ordered soup / salad, did not receive bread service until meal came, it’s really much better to enjoy it with soup salad course. Hopefully management can better educate the Server Assistants.

C
vipCheryl
Charleston
125 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Always great.

OT
OpenTable Diner
1 review
Dined on November 16, 2021
Overall4food5service3ambience4

Service was somewhat slow

TM
TammyM
Western NC
1 review
Dined on November 13, 2021
Overall4food5service4ambience3

Restaurant is beautiful. One of our complaints is that on both our salads and fish entrees there were 2 sizes and in turn 2 prices. Our waiter did not ask us our choice, when we inquired he said he was giving us the larger portion and we could take home the difference if we didn't eat it all. Both were amazing but larger than we wanted to eat. Felt we should be able to choose not be told what we were going to get because it increased the check amount for the waiters tip. Our parmesan crusted grouper was the best I have ever eaten and we loved the Fall Harvest salad.

J
Jess
Washington DC
9 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Always a great place to celebrate a special occasion! Food was excellent as usual and service was attentive and we weren't rushed at all.

OT
vipOpenTable Diner
Charlotte
9 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

We had a fantastic evening with Justin as our server! We started our night with the calamari which has a fun, nutty twist! The Greenville Sour and the Metamorphosis both complimented our food well (plus the Metamorphosis has a entertaining component)! Both of our Kansas City steaks were cooked to perfection and the lobster Mac and cheese made for a great pairing! 10/10 with environment, service, and food! Justin was very attentive and made great recommendations. Never did we go wanting. Can’t wait to be back.

OT
vipOpenTable Diner
New England
7 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

We sat at a high top in the bar area for our meal . Morgan was an incredible server and our food was fantastic !

ES
vipElaineS
Atlanta
7 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

The grouper was outstanding. Definitely try the onion rings. French onion soup was really good, too. Service was exceptional. All around great experience.

OT
OpenTable Diner
Charlotte
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

One of my top all time favorite steak houses! Great first experience!

JL
JudyL
Washington DC
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

Great food, great wait staff and great ambiance, just a little to pricey.

OT
OpenTable Diner
Charleston
1 review
Dined on November 6, 2021
Overall2food2service4ambience4

The dressing on the beet salad tasted chemical. The Parmesan crust was too thick on the grouper and was burnt giving the fish a burnt flavor.

OT
OpenTable Diner
Charleston
1 review
Dined on November 5, 2021
Overall3food3service5ambience4

Food too salty.

LB
vipLaureenB
Charleston
17 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

The meal was wonderful. Best lobster mac & cheese we have had in a long time. Manager was great with a small personal issue we had. We will be back. We would also recommend as well as bring our out of town guests there for dinner.

OT
OpenTable Diner
San Francisco
1 review
Dined on October 30, 2021
Overall2food1service5ambience5

Service was stellar. Food was subpar at best and not what we expected from this upscale restaurant. Noticed several diners sending food back. Very bad cook on a very poor cut of meat. Even though the service was excellent, we went there for the food which was disappointing. Kansas City Strip and Lamb Chops had little flavor, were overcooked, and tough. Bread was raw in the center and not replaced as promised. For these prices, we expected a better experience. Sadly, we will not return as there are better options within walking distance.

m
marsteles
Charleston
30 reviews
Dined on October 30, 2021
Overall5food5service5ambience4

This was our first visit and everything was outstanding for our anniversary dinner. We could not have been more pleased. The food was excellent, and the service was top notch. Emily was very knowledgeable and a total delight. Every staff member we encountered was friendly and helpful. We will definitely return and bring out of town guests next time.

BM
BrendaM
Charleston
1 review
Dined on October 29, 2021
Overall5food4service5ambience5

Thank you for a beautiful evening !

PM
vipPamelaM
Charleston
3 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Excellent food! Request Elizabeth’s table…she’s outstanding!!

Y
Year1
1 review
Dined on October 29, 2021
Overall5food4service5ambience5

Our anniversary dinner was a great experience. We are two steak lovers and our ribeyes were perfect. The complimentary champagne topped off a truly memorable evening. Thank you!

GC
vipGentleCritic
Nashville
16 reviews
Dined on October 23, 2021
Overall3food3service3ambience4

.beautiful ambiance.

Report
n
nelong
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Amazing service and food. Came here for our first wedding anniversary and had an amazing time. There food was amazingly cooked and the three course meal option was fantastic. Our server was very helpful on choosing wines to match our dinner.

DH
vipDanaH
Las Vegas
5 reviews
Dined on October 22, 2021
Overall3food3service4ambience4

She crab soup way too salty. Creamed spinach was cold. Asked for reheat. Came back still cold. Steak full of grissle. Not worth $64. Service was great.

OT
OpenTable Diner
1 review
Dined on October 22, 2021
Overall5food5service5ambience5

AMAZING !!! I loved it we had the best server named Tara

AS
AndrewS
Orlando
4 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

We’ve been married nearly 59 years. It’s nice for the two of us to go out to a nice restaurant with no occasion to do so.

EG
EdenG
1 review
Dined on October 21, 2021
Overall5food5service5ambience5

It was the most delicious meal that me and my husband have ever had.

OT
vipOpenTable Diner
Pittsburgh
9 reviews
Dined on October 20, 2021
Overall5food5service5ambience5

Never disappointed in a Rick Erwin restaurant. Love the food, drinks, wine selection & atmosphere. Great appetizers as well.

JS
JamesS
Orlando
1 review
Dined on October 16, 2021
Overall4food3service5ambience4

The service and ambiance is stellar. The appetizer was great. The parmigiano crusted grouper was outstanding. The dry age ribeye is a hard pass. Terrible cut, lots of silver skin, gristle and tough.

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on October 15, 2021
Overall5food5service5ambience5

Excellent Meal!

SB
StevenB
Charleston
1 review
Dined on October 15, 2021
Overall3food3service5ambience3

Food was average, overall nothing special, restaurant overrated. The fillet was the only item worth mentioning, very good quality cut, the cook was good, but its a grilled steak not exactly a challenge to prepare. Service was excellent. Price was high for mundane food. She crab soup: less wine and more cream would have delivered a far better result, check the salt. Parm crusted grouper, fish cook was good, parm crust was just that, a hard overdone crust...not sure how that happened? Mashed potatoes were good. Au Gratin potatoes were reminiscent of a middling macaroni and cheese. This was a special occasion, birthday, dinner. At the end the waitress dropped a flaming fountain sparkler on our table. I'd say a nice gesture, except this thing was over the top...shooting a cascade of burning hot embers all over my clothes and emitting a cloud of noxious smoke to gag over. My overall impression and review: high end chain restaurant - less high end, more chain.

OT
OpenTable Diner
Charleston
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Amazing service from everyone. The food was absolutely delicious. I will definitely be going back. Thank you to everyone who helped us tonight

OT
OpenTable Diner
Charleston
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Our server, Emily,, was charming and professional.

OT
OpenTable Diner
1 review
Dined on October 7, 2021
Overall5food5service5ambience5

me and my girlfriend were here for a wedding from virginia and the chain of “rick erwins” restaurant came up on open table. we ended up coming during a festival happening in the downtown area that we did not know about so traffic and maneuvering around was a little tough but we found a lot with a nice lot man to help us out. we had a 3rd day trainee as our server and he was adorable and professional. showed knowledge and was attendant to us. so was his trainer that was shadowing him. over all great food. relaxing atmosphere . would go back .

FAQs

Rick Erwin's West End Grille is rated 4.5 stars by 3311 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.