Rick Erwin's West End Grille

4.6
3320 Reviews
$31 to $50
Steakhouse
Located in Greenville’s Historic West End district, Rick Erwin’s West End Grille is a traditional American steak and seafood house that takes fine dining to new levels. With a stylish bar, cozy wine cellar, and inviting dining room bathed in rich, dark woods, West End Grille boasts an atmosphere infused with ambiance and complemented by an extensive contemporary menu and fine wine list. At the same time, intimate and striking, sophisticated and comfortable. A private glass-encased dining room seats 24 and is adjacent to an elegant wine cellar with a vast selection of fine wines. Next door to the restaurant is a private 2,500 square-foot private dining room available for larger private dinners and special occassions. Our commitment is a memorable, outstanding dining experience for every guest.
What 3320 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
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JS
JamesS
Orlando
1 review
Dined 3 days ago
Overall4food3service5ambience4

The service and ambiance is stellar. The appetizer was great. The parmigiano crusted grouper was outstanding. The dry age ribeye is a hard pass. Terrible cut, lots of silver skin, gristle and tough.

OT
OpenTable Diner
Las Vegas
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent Meal!

SB
StevenB
Charleston
1 review
Dined 4 days ago
Overall3food3service5ambience3

Food was average, overall nothing special, restaurant overrated. The fillet was the only item worth mentioning, very good quality cut, the cook was good, but its a grilled steak not exactly a challenge to prepare. Service was excellent. Price was high for mundane food. She crab soup: less wine and more cream would have delivered a far better result, check the salt. Parm crusted grouper, fish cook was good, parm crust was just that, a hard overdone crust...not sure how that happened? Mashed potatoes were good. Au Gratin potatoes were reminiscent of a middling macaroni and cheese. This was a special occasion, birthday, dinner. At the end the waitress dropped a flaming fountain sparkler on our table. I'd say a nice gesture, except this thing was over the top...shooting a cascade of burning hot embers all over my clothes and emitting a cloud of noxious smoke to gag over. My overall impression and review: high end chain restaurant - less high end, more chain.

OT
OpenTable Diner
Charleston
1 review
Dined 4 days ago
Overall5food5service5ambience5

Amazing service from everyone. The food was absolutely delicious. I will definitely be going back. Thank you to everyone who helped us tonight

OT
OpenTable Diner
Charleston
1 review
Dined 5 days ago
Overall5food5service5ambience5

Our server, Emily,, was charming and professional.

OT
OpenTable Diner
1 review
Dined on October 7, 2021
Overall5food5service5ambience5

me and my girlfriend were here for a wedding from virginia and the chain of “rick erwins” restaurant came up on open table. we ended up coming during a festival happening in the downtown area that we did not know about so traffic and maneuvering around was a little tough but we found a lot with a nice lot man to help us out. we had a 3rd day trainee as our server and he was adorable and professional. showed knowledge and was attendant to us. so was his trainer that was shadowing him. over all great food. relaxing atmosphere . would go back .

H
vipHoosier
Charleston
27 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

it was great to be welcomed by manager, Logan Tailor, upon our arrival. He is very attentive to all guests. Our server, Tara, was excellent, and our birthday dinner was superb.

Great to see optional sized down portions on the menu again.

Once again, one of our favorites.

K
Kelly
1 review
Dined on October 5, 2021
Overall4food1service5ambience4

5 of us in the party. I was the only Salmon person. Everyone else ordered steaks and said they were excellent. I sent my Salmon back as it was raw and when it returned it was still raw. I enjoyed my group and made the best of the evening.
Don't order Salmon! Order steak and have a great time and a great meal.

OT
OpenTable Diner
San Francisco
6 reviews
Dined on October 2, 2021
Overall1food1service4ambience4

My wife and I went to celebrate our 30th anniversary. We had been here before for our 28th anniversary and had a great experience. This time was anything but great, we ordered two filets and they came out reversed, hers was medium instead of slightly well done, and mine was almost well done instead of medium. We sent them back, mine came out the second time tolerable, but still not medium. My wife’s came out medium again, so we sent it back again. When they returned this time we were told they finished it on “the flat top” so as not to char it too much, this ruined the taste of the steak. Our sides were lukewarm by the time our steaks were ready to eat, and we didn’t really get to enjoy the meal together since the steaks came out at separate times. The staff was super friendly and helpful, and did their best to make things right. They comped my wife’s steak and added a desert to go. The drinks and salad were wonderful, the sides were mediocre. Overall, for the price, this was a terribly disappointing experience, even with the comps. My advice would be to offer someone a free drink, an apology, and start preparing the entire meal from scratch while they enjoy the drink. For a $200 meal, time is far less important than quality. Not sure we will visit again.

VM
VanessaM
Charleston
2 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

Went there for a birthday dinner and we were very impressed with everyone’s friendly and helpful. Everyone assisted with the service and everyone stopped by to give birthday greetings.

The food was outstanding.

OT
OpenTable Diner
Orlando
5 reviews
Dined on October 1, 2021
Overall2food3service2ambience3

Our dinner order was placed wrong, our food came out in shifts and two sides were cool to the touch. Manager came out and apologized, say “sorry, apparently my cooks can’t read.” For $300 we expected better. Will not return.

BB
BobB
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Service as always was exceptional. The food was well prepared and wonderful.
We always enjoy the experience!

OT
OpenTable Diner
1 review
Dined on October 1, 2021
Overall1food1service3ambience3

Steaks were undercooked, had to send them back twice. The steak was also tough. Vegetables were bland. The menu did not reflect what was online. Very disappointed.

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 30, 2021
Overall5food5service5ambience4

Rick Erwins was such a great experience. The food was amazing and the service was impeccable. My fiancé and I will definitely be dining there again soon.

OT
OpenTable Diner
1 review
Dined on September 30, 2021
Overall5food5service5ambience5

Great experience James was amazing!!

CW
CrystalW
1 review
Dined on September 25, 2021
Overall4food3service4ambience4

I was disappointed in my steak. I expected more flavor from a ribeye, but it tasted more charred. My fiance steak was delicious-he got the NY strip. The staff were very sweet for our anniversary. The wine pairing suggested by our waitress was wonderful!

JG
JonathanG
Charleston
6 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

I had not been to Rick Erwin's West End Grille in several months. But last night's visit was nothing short of perfection. Our server, Bethanie, was visiting from another location and took great care of us. She was able to change up one of the appetizers for me and serve it as an entree, which I really appreciated. She was kind enough to also check the Clemson University football score for me and would update me when she walked by. Kimberly, the general manager, took great care of us as well...she even overheard me say that I wanted something and she surprised me with it before we left (at no charge)! Lastly, Gianna, the new chef, made some delicious food for us. Everything from the chargrilled oyster appetizer to the braised short rib gnocchi was very tasty and beautifully presented.

But let me tell you about the wine...they had two exquisite wines available by the glass (using a Coravin pour). I have not seen any restaurants in Greenville doing this yet, and being a fan of great wine, this was a real treat for us. We can't wait for our next visit!

LC
LaurenC
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Superb! Excellent food, absolutely outstanding service, beautiful ambience, made us feel special! 100% would recommend!

JM
JannahM
Charleston
4 reviews
Dined on September 24, 2021
Overall5food5service5ambience5

Excellent food and very attentive staff! This was my first time there and we will definitely be back!

S
vipSharpflyin
San Francisco
23 reviews
Dined on September 24, 2021
Overall5food5service5ambience4

Great service, Liz was very friendly and knowledgable. Food was excellent!

CH
ChristieH
Phoenix
1 review
Dined on September 21, 2021
Overall5food5service5ambience5

Halibut with Gnocchi and Grouper with crabmeat- absolutely amazing! Gotta try the metamorphosis drink— and a James was a stellar waiter with such a positive attitude! Thank you for a wonderful experience!

JG
JacksonG
1 review
Dined on September 20, 2021
Overall5food5service5ambience5

Our visit to Rick Erwins was amazing. The food was absolutely delicious and the steak was cooked to perfection. Our server Justin was amazing he had a answer for everyone question we asked without hesitation and knew all the specials. He is an amazing server look forward to coming back to dine and Rick Erwins again.

OT
OpenTable Diner
1 review
Dined on September 18, 2021
Overall3food5service5ambience2

big parties made it noisy and a long wait. not the restaurant's fault but we were an hour late to our final destination. a heads up would've been nice but our server was polite, apologetic, and accommodating. not the air we were expecting. food was great, we may have just chosen a wrong time

B
Bryan
Charleston
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

Excellent steaks and crab cakes. Service was great.

BM
BurtonM
1 review
Dined on September 17, 2021
Overall2food2service4ambience4

The food was excessively over priced and the quality of it wasn’t any where close to the price. I have had a fillet at Longhorns or Outback just as good or better than the one I had there. The only part of our meal that was good and could even be remotely close to value was the Calamari appetizer. We were extremely disappointed, our diner was $225, with tip, for my wife and I and it wasn’t worth 1/4 of that. The service and the atmosphere were very good, so I would rate them high for that aspect.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on September 17, 2021
Overall4food3service5ambience5

We Had the trout and grouper. The grouper was EXCELLENT but Would have enjoyed the trout more not o so drowned with brown butter and with some acid and same is true of a special request for a foie gras plate which I commend the effort. The service was over the top fantastic from bar to table - James was our server and he made everything so special - brought grilled lemons for my trout! This was my husbands 60th and James really added the finishing touch to our evening! Professional, knowledgeable, friendly and engaging - thanks again James you made our night!

OT
OpenTable Diner
Denver
1 review
Dined on September 17, 2021
Overall5food5service4ambience5

Clemson parents weekend and our daughter’s birthday

OT
OpenTable Diner
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

Fabulous experience. Our server was fun and very accommodating.

SR
ShaRich
Charleston
9 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Met another couple for dinner. The crab cakes are the best anywhere, even the beach! And the steaks superb! Our waiter Terry was excellent. Always have a good experience here.

OT
OpenTable Diner
Miami
3 reviews
Dined on September 8, 2021
Overall5food5service5ambience5

First time here and won't be last. A classic steakhouse. Amazing food. Our server James was excellent. And Rick Erwin in person stopped by our table to say hi, who does that anymore 🤷🏻‍♀️

F
Frenchie
Charleston
2 reviews
Dined on September 7, 2021
Overall5food5service5ambience5

Excellent, friendly service, good drinks & great food!

CT
ChrisT
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

The food was amazing and the service did not disappoint. The server was very knowledgeable on the wine selection as well as the food. Valet parking was great as well.

C
vipChuck
Pittsburgh
42 reviews
Dined on September 3, 2021
Overall5food5service5ambience5

Always a pleasure dining at West End Grille. The valet parking is so convenient on a Friday evening, too. Excellent wait staff and excellent chef & crew.

Y
Yankee
1 review
Dined on September 2, 2021
Overall4food5service5ambience3

The food was fantastic, the service was great, the lighting made for a nice date atmosphere. Overall it was a fantastic location to take my wife of 18 years on a daye.

My only gripe was it was uncomfortably warm in the building, I wore a polo and jeans and was hot, so I felt bad for the wait staff who had to wear button shirts, ties and then a jacket on top.

OT
OpenTable Diner
1 review
Dined on September 2, 2021
Overall4food4service4ambience4

We were greeted kindly, sat at a nice table. They were prepared with a nice greeting card signed by the staff for our anniversary. The waitress was knowledgeable and on time. The restaurant is slightly outdated, only bc we have been going there for probably 15 years. It still looks exactly the same, down to the leather pillows on the lobby bench. The food is always exceptional, but could maybe have used a garnish for the $46filet. Overall it works, we left happy.

S
Smitty
Charleston
2 reviews
Dined on September 2, 2021
Overall5food4service5ambience5

Only go there for special occasions, and have yet to be disappointed. Food and service is very good.

KS
KeithS
New York Area
4 reviews
Dined on September 1, 2021
Overall5food5service5ambience4

We have eaten here several times and the food is always outstanding. It is a bit pricey so we tend to save it for special occasions. Mr. Erwin frequently circulates in the restaurant to make sure patrons are well cared for.

TM
TerryM
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

One of Greenville’s best! I love that everything isn’t al la cart.

TK
TomK
Chicago
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

We had a great evening. This was our first time and it was an outstanding experience. The food was fabulous and by the end of the evening we made Ben, our server, smile.

CH
ChrisH
E. Tennessee
1 review
Dined on August 28, 2021
Overall3food4service1ambience3

Service was very slow and waiter was mostly absent at our table. Not sure if the delay was due to kitchen issues or not.

FAQs

Rick Erwin's West End Grille is rated 4.6 stars by 3320 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.