Rick Erwin's West End Grille

4.7
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3032 Reviews
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$31 to $50
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Steakhouse
Located in Greenville’s Historic West End district, Rick Erwin’s West End Grille is a traditional American steak and seafood house that takes fine dining to new levels. With a stylish bar, cozy wine cellar, and inviting dining room bathed in rich, dark woods, Rick Erwin’s boasts an atmosphere infused with ambiance and complemented by an extensive contemporary menu and fine wine list. At the same time, intimate and striking, sophisticated and comfortable. A private glass-encased dining room seats 24 and is adjacent to an elegant wine cellar with a vast selection of fine wines. Atop the restaurant is a private 1,400 square-foot loft apartment available for private dinners and special events. A passion for exquisite food and exceptional service inspired Rick Erwin, a Greenville native, to open Rick Erwin’s West End Grille. We recognize the most important part of our restaurant is supremely satisfied guests. Our commitment is a memorable, outstanding dining experience for every guest.
What 3032 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.3
value
Noise · Quiet
88% of people would recommend it to a friend
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OT
Western NC
1 review
Dined 3 days ago
Overall5food5service5ambience5

Absolutely wonderful experience!!! Food was perfect and the atmosphere was on point. Well worth the price!!

RH
Charleston
1 review
Dined 7 days ago
Overall5food5service4ambience5

We always enjoy our time at Rick Erwin’s. Rick even came out and said hello to us this time!

PM
Charleston
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

Food was prepared perfectly. Lobster tail was very tender and Filet was cooked as ordered.

JC
1 review
Dined 7 days ago
Overall3food3service3ambience3

My girlfriend loved this place when we ate here years ago. I wasn’t impressed then and I’m certainly not now. Seems as though they are caught in a rut of doing the same old thing. Overrated!

SJ
New York Area
5 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Food was outstanding. My husband and I had gnocchi. Family and friends had steak and lamb.. Italian dishes are nice additions.

H
Richmond
2 reviews
Dined on November 27, 2019
Overall3food4service3ambience4

We did not feel the food and experience was worth the money.

M
Charleston
4 reviews
Dined on November 26, 2019
Overall5food5service5ambience5

We didn’t go to Rick Irwin’s west end grille, we had dinner at a Rick Irwin’s Nantucket across from the Peace Center. The dinner was fabulous. We each had one of the days specials. Everything was prepared to perfection and the wait staff was very attentive.

RC
Charleston
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

We visited for a birthday dinner. The food was outstanding. The atmosphere was wonderful. Lamar was our server and he was fantastic.

CM
Western NC
1 review
Dined on November 23, 2019
Overall5food5service5ambience4

W were celebrating my husband's birthday following a show in Greenville and this was our first time at West End Grille. The food was delicious and appealingly served, and the wait staff could not have been nicer.

PS
Charlotte
3 reviews
Dined on November 23, 2019
Overall4food5service3ambience4

Food was excellent but the service was very slow, they did recognize it and made due.

C
Charleston
111 reviews
Dined on November 22, 2019
Overall5food5service5ambience5

The filet was excellent. One of the best I’ve had in many years. You can’t go wrong at Rick Erwin’s.

SU
Charleston
1 review
Dined on November 19, 2019
Overall5food5service5ambience5

Our experience is always excellent here, the food and service and attention to detail along with the food itself makes this the best in Greenvile!

MR
Western NC
8 reviews
Dined on November 19, 2019
Overall5food5service5ambience5

Great meal, great service, in a beautiful setting. The valet parking is also a big plus.

KG
Atlanta
9 reviews
Dined on November 18, 2019
Overall5food5service5ambience5

Food was wonderful and service great. They made us feel special on our anniversary.

OT
1 review
Dined on November 16, 2019
Overall5food5service5ambience5

Absolutely perfect......steak and dessert to die for!!!

J
Charleston
24 reviews
Dined on November 15, 2019
Overall5food5service5ambience5

The very best service and food in Greenville. Ambiance is perfect not to loud, you can actually carry on a conversation without yelling.

OT
Indiana
10 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Birthday! Thank you for the attention to detail!

DB
Jacksonville
2 reviews
Dined on November 9, 2019
Overall3food3service5ambience2

The service from the start was great. The seating of our table for two was poor. It was in an area where traffic was constantly passing by us. I felt like we were sitting in a hallway. The oysters appetizer was barely adequate in quality. The steak itself was of good quality but it was overcooked. We ordered it medium rare and it came medium. The mushroom side order was large enough for six people even though there was only two of us (what a waste). The mushrooms were not prepared as we do at home (fresh) and did not taste fresh. This was definitely not worth the price we paid. I can cook a steak better steak at home on the grill.

S
Charleston
20 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

We were looking for a nicer dinner out with an atmosphere conducive to catching up with some friends visiting from out of town and found it here! The service was friendly and professional (attentive but not intrusive), the food delicious and the ambience good for conversation. Of course the steaks were great, but we were also really impressed with how good the grouper and tuna entrees were. Sides (creamed spinach and cheesy potatoes) were generous portions and indulgent in the best way. We will definitely be back!

KT
Charlotte
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

The changed menu was great. Best service we have had in a long time.

Y
Charleston
11 reviews
Dined on November 9, 2019
Overall4food5service4ambience4

Our server unfortunately didn’t listen well when we told her about a cheese allergy. When she can with the salad it had cheese. She didn’t have the best communication skills unfortunately.

OT
Charleston
4 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Consistently delicious food, attentive service, and great ambiance!

OT
Charleston
4 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Our 5th anniversary couldn’t have been any better. We were greeted with open arms from the moment we walked through the doors. Everything from our table, our waiter, the food, and the wine was perfect! Thanks again for making a special occasion, a night to remember!

c
Charleston
12 reviews
Dined on November 5, 2019
Overall5food5service5ambience5

Our server Joey was great. We always enjoy our meals at this restaurant. Plus it was our anniversary and we really enjoyed the complimentary champagne.

CS
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

Wonderful meal, great service, awesome wine list, and relaxing atmosphere.... upscale but not stuffy. We will definitely go again when we are in this area.

m
Charleston
34 reviews
Dined on November 2, 2019
Overall5food5service5ambience4

Service and food quality was excellent. The Oysters Rock, rocked

OT
Indiana
11 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Birthday!!

c
Charleston
7 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Rick Erwin’s West End is a Greenville staple for a reason. Good, service, and the wine list is always excellent!

JP
Charleston
1 review
Dined on November 1, 2019
Overall5food5service5ambience4

Incredible. Love that place. Always a pleasure.

OT
1 review
Dined on October 26, 2019
Overall3food3service4ambience4

Unfortunately, when the server packed up our to go boxes, they didn’t seal them well, so oil leaked through the container & bag and on to my silk blouse. It also stained our leather seats in the car. I didn’t notice any of this until I got home.

Steak was fantastic, as usual. The gnocchi was tasty, but the grilled chicken had a terrible texture so I ended up throwing it away. In addition, the servers are usually great about cleaning the table between courses and refreshing our drinks/water glasses, but on this particular visit, we were less attended to. Overall, still head and shoulders above other high end restaurants.

GG
Atlanta
80 reviews
Dined on October 26, 2019
Overall4food4service5ambience5

We go to this restaurant often when visiting family. It is reliable and offer good food in an upmarket setting. Although the food was good, our party of five all left feeing everything we ordered arrived over salted. And two of our steaks were over cooked, though quite tasty. So just a little off this visit, but we’ll certainly give them another try in the future.

OT
1 review
Dined on October 23, 2019
Overall5food5service5ambience5

wonderful athmosphaere, excellent serice, could not have found a better place for your business dinner. Food was extraordinar, wonderful, really well done and prepared.

OT
Charleston
6 reviews
Dined on October 22, 2019
Overall1food1service1ambience3

Half a bug ruined a whole dining experience
My boyfriend and I took my mom to Rick Erwin for her birthday on Tuesday. The food was fantastic and the service was excellent, but we will never go back again. Their was half a bug(see photo) in the au gratin that we took to go. This used to be one of our favorite restaurants in downtown Greenville. I even called the restaurant, after discovering the dead bug, but no one took the time to reach out to me. That is poor customer service. Who knew such an "upscale " steakhouse would have cockroaches in their kitchen?! Disgusting!

OT
Charleston
1 review
Dined on October 19, 2019
Overall5food5service5ambience5

Everything was fantastic! Excellent service and food. Wonderful date night.

j
1 review
Dined on October 19, 2019
Overall1food3service1ambience1

Just an absolutely horrible experience on Saturday night. Arrived 30 minutes before our reservation and were not seated until 40 minutes after. No real explanation other than they had a large party in the back. When we were seated, it was at a table that was super-high traffic. Asked to move and were seated so close to the door that the draft was very chilly. Took 15 minutes after we were seated to simply get a wine menu. Average Caesar salad, my wife's steak was overcooked and they ran out of au gratin potatoes (at probably 815, mind you). Just a miserable dining experience. I have had numerous good experiences at Rick's other restaurants, but this was not one of them. It was our 20th anniversary, to boot- which they knew. Not special.

s
Portland
67 reviews
Dined on October 19, 2019
Overall4food5service4ambience5

Food was quite good and service was attentive.
We did have issues with the wine list:
1) we ordered a bottle of wine from our home state....they could not produce one. The young waiter suggested one of his “favorites”....a much more expensive bottle

2) instead, we selected a second bottle from a vineyard that is run by a friend of someone in our party. After some time they produce “a bottle.” Unfortunately the bottle brought was a lesser vintage than the one offered on the wine list. It sells for half the price of the one the restaurant was supposedly offering. This sleight of bottle would produce a notable profit for the restaurant for anyone who took the lessor bottle at the menu price.

When this label issue was pointed out we received a visit from the executive chef who claimed the label/vintage issue was his supplier’s error. He apologized but then of course recommended another nice bottle....of course it was bit more expensive. All of this took so much time that we were just getting our wine with our entrees...no drinks through our appetizers and salads.

OT
Charleston
1 review
Dined on October 18, 2019
Overall5food5service5ambience5

Rick coming by to say hello is always a great touch!

SR
Atlanta
5 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

We had my daughter's 24th birthday celebration here, the service was impeccable! The food was delicious, including dessert! My daughter was greatly satisfied with her birthday experience! I will recommend them to everyone I know!

R
Charleston
2 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

Love this place. It is our favorite restaurants. Will be back.

OT
Charleston
5 reviews
Dined on October 15, 2019
Overall5food5service5ambience5

Food and service was outstanding.