Rick Erwin's West End Grille
Absolutely wonderful experience!!! Food was perfect and the atmosphere was on point. Well worth the price!!
We always enjoy our time at Rick Erwin’s. Rick even came out and said hello to us this time!
Food was prepared perfectly. Lobster tail was very tender and Filet was cooked as ordered.
My girlfriend loved this place when we ate here years ago. I wasn’t impressed then and I’m certainly not now. Seems as though they are caught in a rut of doing the same old thing. Overrated!
Food was outstanding. My husband and I had gnocchi. Family and friends had steak and lamb.. Italian dishes are nice additions.
We did not feel the food and experience was worth the money.
We didn’t go to Rick Irwin’s west end grille, we had dinner at a Rick Irwin’s Nantucket across from the Peace Center. The dinner was fabulous. We each had one of the days specials. Everything was prepared to perfection and the wait staff was very attentive.
We visited for a birthday dinner. The food was outstanding. The atmosphere was wonderful. Lamar was our server and he was fantastic.
W were celebrating my husband's birthday following a show in Greenville and this was our first time at West End Grille. The food was delicious and appealingly served, and the wait staff could not have been nicer.
Food was excellent but the service was very slow, they did recognize it and made due.
The filet was excellent. One of the best I’ve had in many years. You can’t go wrong at Rick Erwin’s.
Our experience is always excellent here, the food and service and attention to detail along with the food itself makes this the best in Greenvile!
Great meal, great service, in a beautiful setting. The valet parking is also a big plus.
Food was wonderful and service great. They made us feel special on our anniversary.
Absolutely perfect......steak and dessert to die for!!!
The very best service and food in Greenville. Ambiance is perfect not to loud, you can actually carry on a conversation without yelling.
Birthday! Thank you for the attention to detail!
The service from the start was great. The seating of our table for two was poor. It was in an area where traffic was constantly passing by us. I felt like we were sitting in a hallway. The oysters appetizer was barely adequate in quality. The steak itself was of good quality but it was overcooked. We ordered it medium rare and it came medium. The mushroom side order was large enough for six people even though there was only two of us (what a waste). The mushrooms were not prepared as we do at home (fresh) and did not taste fresh. This was definitely not worth the price we paid. I can cook a steak better steak at home on the grill.
We were looking for a nicer dinner out with an atmosphere conducive to catching up with some friends visiting from out of town and found it here! The service was friendly and professional (attentive but not intrusive), the food delicious and the ambience good for conversation. Of course the steaks were great, but we were also really impressed with how good the grouper and tuna entrees were. Sides (creamed spinach and cheesy potatoes) were generous portions and indulgent in the best way. We will definitely be back!
The changed menu was great. Best service we have had in a long time.
Our server unfortunately didn’t listen well when we told her about a cheese allergy. When she can with the salad it had cheese. She didn’t have the best communication skills unfortunately.
Consistently delicious food, attentive service, and great ambiance!
Our 5th anniversary couldn’t have been any better. We were greeted with open arms from the moment we walked through the doors. Everything from our table, our waiter, the food, and the wine was perfect! Thanks again for making a special occasion, a night to remember!
Our server Joey was great. We always enjoy our meals at this restaurant. Plus it was our anniversary and we really enjoyed the complimentary champagne.
Wonderful meal, great service, awesome wine list, and relaxing atmosphere.... upscale but not stuffy. We will definitely go again when we are in this area.
Service and food quality was excellent. The Oysters Rock, rocked
Rick Erwin’s West End is a Greenville staple for a reason. Good, service, and the wine list is always excellent!
Incredible. Love that place. Always a pleasure.
Unfortunately, when the server packed up our to go boxes, they didn’t seal them well, so oil leaked through the container & bag and on to my silk blouse. It also stained our leather seats in the car. I didn’t notice any of this until I got home.
Steak was fantastic, as usual. The gnocchi was tasty, but the grilled chicken had a terrible texture so I ended up throwing it away. In addition, the servers are usually great about cleaning the table between courses and refreshing our drinks/water glasses, but on this particular visit, we were less attended to. Overall, still head and shoulders above other high end restaurants.
We go to this restaurant often when visiting family. It is reliable and offer good food in an upmarket setting. Although the food was good, our party of five all left feeing everything we ordered arrived over salted. And two of our steaks were over cooked, though quite tasty. So just a little off this visit, but we’ll certainly give them another try in the future.
wonderful athmosphaere, excellent serice, could not have found a better place for your business dinner. Food was extraordinar, wonderful, really well done and prepared.
Half a bug ruined a whole dining experience
My boyfriend and I took my mom to Rick Erwin for her birthday on Tuesday. The food was fantastic and the service was excellent, but we will never go back again. Their was half a bug(see photo) in the au gratin that we took to go. This used to be one of our favorite restaurants in downtown Greenville. I even called the restaurant, after discovering the dead bug, but no one took the time to reach out to me. That is poor customer service. Who knew such an "upscale " steakhouse would have cockroaches in their kitchen?! Disgusting!
Everything was fantastic! Excellent service and food. Wonderful date night.
Just an absolutely horrible experience on Saturday night. Arrived 30 minutes before our reservation and were not seated until 40 minutes after. No real explanation other than they had a large party in the back. When we were seated, it was at a table that was super-high traffic. Asked to move and were seated so close to the door that the draft was very chilly. Took 15 minutes after we were seated to simply get a wine menu. Average Caesar salad, my wife's steak was overcooked and they ran out of au gratin potatoes (at probably 815, mind you). Just a miserable dining experience. I have had numerous good experiences at Rick's other restaurants, but this was not one of them. It was our 20th anniversary, to boot- which they knew. Not special.
Food was quite good and service was attentive.
We did have issues with the wine list:
1) we ordered a bottle of wine from our home state....they could not produce one. The young waiter suggested one of his “favorites”....a much more expensive bottle
2) instead, we selected a second bottle from a vineyard that is run by a friend of someone in our party. After some time they produce “a bottle.” Unfortunately the bottle brought was a lesser vintage than the one offered on the wine list. It sells for half the price of the one the restaurant was supposedly offering. This sleight of bottle would produce a notable profit for the restaurant for anyone who took the lessor bottle at the menu price.
When this label issue was pointed out we received a visit from the executive chef who claimed the label/vintage issue was his supplier’s error. He apologized but then of course recommended another nice bottle....of course it was bit more expensive. All of this took so much time that we were just getting our wine with our entrees...no drinks through our appetizers and salads.
Rick coming by to say hello is always a great touch!
We had my daughter's 24th birthday celebration here, the service was impeccable! The food was delicious, including dessert! My daughter was greatly satisfied with her birthday experience! I will recommend them to everyone I know!
Love this place. It is our favorite restaurants. Will be back.
Food and service was outstanding.