Restaurant Kato

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1. x

   xxxx

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service4ambience4

   A little pricey. The service for food brought to table was a bit slow. Too much wait time in between. We had to find someone to ask if our next course is coming soon. The table felt sticky and dirty but was told it was the varnish on the wood table. Not a great feeling when you’re sticking to the table and feel like you have to constantly wipe it around your eating space. When I’m paying 600$ plus dollars I don’t want to feel like my space is dirty. Over all food was tasty.

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2. JH

   JenniferH

   Ottawa

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Excellent quality of food in a lovely atmosphere with great service.

   Restaurant KatoResponded 1 day agoThank you for your feedback, Jennifer! We are thrilled to hear that you enjoyed your experience at Kato restaurant. From our carefully crafted cuisine to our welcoming staff, we strive to provide guests with an unforgettable experience and it means a lot to us when we can do just that. We hope you will pay us another visit in the future and we look forward to welcoming you back!

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3. F

   Foodie

   Exclusive

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service4ambience4

   I would have given a 4.5 stars but not an option. Husband and son both thought that food was excellent. My son who usually does not each much ate more than half of the King salmon and Blue fin tuna orders and was looking for more sushi as he enjoyed them so much. I thought that food was very good except that the steak was a bit too cooked for my liking. If you dont like your meat dry, ask for medium rare as medium was more cooked than medium. Sauce was pretty good. Sashimi were very fresh except that I did not have a chance to fully enjoy the taste given I only got to try 1 of each, reason that I took off .5 star. The uni was quite something, not cheap but given that it has caviar and gold leaves, it is understandable. While the sashimi took some time, I realized that it was because of the presentation. Presentation was excellent. As for dessert, we ordered the Chef choice and it was a meal on its own, I would say it can be shared among 4-5 people. Cheesecake was very special. Again presentation was great. We went to celebrate our wedding anniversary and received a truffle cake on the house. Nice thoughtful touch. Hoping to visit soon so I can enjoy other options.

   Restaurant KatoResponded 1 day agoThank you for your review of Kato restaurant, Foodie. We're delighted to hear that you and your family enjoyed your meal with us. We will continue striving to meet and exceed all customer expectations.

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4. GF

   GillesF

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent sushi , services impeccables, atmosphère relaxe

   Restaurant KatoResponded 2 days agoMerci beaucoup pour vos aimables paroles, Gilles. Nous sommes ravis d'apprendre que vous avez apprécié les sushis et l'atmosphère du Kato !

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5. MV

   MartinV

   Toronto

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Lovely decor and well made interesting food. Recommend

   Restaurant KatoResponded 2 days agoHello Martin, we appreciate you taking the time to visit our restaurant and leave us a 5-star review. We are delighted that you enjoyed our decor as well as our menu. We strive hard to make sure our customers get the best dining experience possible.

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6. VM

   ValerieMcG

   Ottawa

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Jai demander une banquette et on ma dit que cetait pour des groupes de 3 personne et plus. Cependant, toute la soirée, les banquette etait soit vide ou occupés par des couple (2). Je suis un peu decu. Cest la 2e fois quon me repond ca et que ya quand meme des gens qui réussissent a avoir une banquette et sont seulement 2. Mais appart ca, tout etait parfait.

   Restaurant KatoResponded 5 days agoMerci pour votre commentaire, Valérie. Nous sommes heureux d'apprendre que votre expérience au Kato a été positive dans l'ensemble. Merci d'avoir dîné avec nous, encore une fois !

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7. L

   Lolomai

   1 review

   4.0

   1 review

   Dined on March 11, 2023

   overall4food5service3ambience5

   Nous avons pris un bateau de sushis et c'était succulent. La fraîcheur des aliments, super ambiance lounge. Le seul point plus négatif a été le service cela a pris plus de 40 minutes pour commander nos entrées... La serveuse semblait débordée. Les commis de suite ont l'air confus dans la tâche a accomplir.

   Restaurant KatoResponded on March 14, 2023Merci d'avoir choisi le restaurant Kato, Lolomai. Nous apprécions vos commentaires constructifs et les avons transmis à notre équipe afin que nous puissions toujours viser l'excellence en matière de service à la clientèle. Nous sommes heureux que vous ayez apprécié le bateau à sushis et l'atmosphère.

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8. NE

   NicoleE

   1 review

   5.0

   1 review

   Dined on March 11, 2023

   overall5food5service5ambience5

   Very nice place! The food is amazing! Must try! I recommend this place

   Restaurant KatoResponded on March 14, 2023Thank you so much for your review, Nicole! We are delighted to hear that you enjoyed the food at Kato! We strive to make sure each customer has an enjoyable experience while they're dining with us and your feedback is essential in assisting us with that mission. We are grateful you felt comfortable enough to recommend us, and we look forward to serving you again soon.

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9. F

   Foodie11

   1 review

   3.0

   1 review

   Dined on March 10, 2023

   overall3food2service3ambience3

   Food was okay. Nothing special - the sashimi was served a little warm for my liking and was slightly dry on the outside, which indicated that it may not have been freshly sliced per order. The maki was okay - nothing overly special, but not bad - pretty average. Ordered shrimp tempura and it came out as slide pieces of shrimp - and seemed to be a different batter than I’m used to - didn’t enjoy that. Overall - I’d say it’s a good spot for a date, but the price overshoots the quality of the food by 35-40%.

   Restaurant KatoResponded on March 14, 2023Thank you for taking the time to provide your thoughts on Kato restaurant, Foodie11! We appreciate your feedback. We pride ourselves on providing a unique and memorable experience here at Kato. We apologize that we may not have offered up to our usual standard. We'll pass along your comments about the sashimi and maki to our chefs.

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10. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 5, 2023

    overall5food5service5ambience5

    First impression, the place was absolutely beautiful and very inviting. The decor was just right for the date event I had booked. The staff was super welcoming and professional. The food was absolutely amazing, and the presentation (ohh boy), I rarely went to places when the chef made such efforts for food presentation. Our waitress came to check frequently if we were ok with a big smile on her face, and we had the pleasure of meeting the owner, which was super friendly and shared a laugh with me and my wife. I will definitely visit the place again and already recommended it to several friends. Great experience 🔥🔥🔥🔥

    Restaurant KatoResponded on March 7, 2023Hi, thank you very much for taking the time to review Kato Restaurant. We are so glad that we were able to make your visit a special one. It warms our heart to read about your wonderful experience with us. We strive to create a welcoming and professional atmosphere in our restaurant, and we are thrilled that was achieved during your visit. We also strive to offer amazing dishes with decorative presentations, and we are happy to hear that we met your expectations.

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11. OT

    OpenTable Diner

    Exclusive

    1 review

    5.0

    1 review

    Dined on March 4, 2023

    overall5food5service4ambience5

    Tout était parfait jusqu’au dessert

    Restaurant KatoResponded on March 6, 2023Merci beaucoup d'avoir pris le temps de nous laisser votre avis positif! Nous sommes contents que vous avez grandement apprécié pour expérience avec nous!

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12. VM

    ValerieMcG

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on March 2, 2023

    overall5food5service4ambience5

    Not my first time and definitely not the last time. Everything was so good. I totally recommend 👌

    Restaurant KatoResponded on March 3, 2023Thank you so much Valerie for your positive review. We are so glad that you enjoyed your experience with us !

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13. AD

    AprilD

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5

    Amazing food. We had the sushi boat. Service was excellent.

    Restaurant KatoResponded on February 27, 2023Thank you so much April for your positive review! We are glad that you enjoyed your experience with us!

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14. c

    catherinep

    Montreal

    14 reviews

    vip
    4.0

    14 reviews

    Dined on February 21, 2023

    overall4food4service4ambience4

    Our food was delicious and came out fast after ordering. Great service and really nice ambiance! Looking forward to going again!

    Restaurant KatoResponded on February 28, 2023Thank you Catherine for taking the time to leave us your positive review! We are glad that you enjoyed your time with kato!

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15. t

    theconnaisseur

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    Great ambiance, delicious food and exceptional service

    Restaurant KatoResponded on February 20, 2023Thank you so much for your amazing review Theconnaisseur! We are glad that you enjoyed your experience with us !

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16. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 18, 2023

    overall5food5service3ambience5

    Food was great, came fairly quickly. Cool ambiance. Kale chips were delicious. We arrived around closing hours, the server was accommodating but wasn’t as patient with us. Would totally recommend.

    Restaurant KatoResponded on February 20, 2023Thank you for taking the time to leave us your review. Your comments will help us improve the service we want to offers to our guests.

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17. SP

    ScottP

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience4

    Atmosphere is amazing. The service is the best they make it a whole dining experience. The food was the best ever. Bon appetite

    Restaurant KatoResponded on February 20, 2023Thank you Scott for your great review ! We are so glad that you enjoyed your experience with us !

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18. DL

    DenisL

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service3ambience5

    Amazing food - well presented - taste bud were excited. Music ambience was great, nice atmosphere. Service was a bit slow at the beginning but in general great. Servers were amazing and charming, one server knew is menu and meals which was amazing. Will definitely be back for many evenings.

    Restaurant KatoResponded on February 17, 2023Thank you for your kind words, Denis. We're so glad to hear that you enjoyed your meal and our service. Our team takes pride in providing an excellent experience for each of our guests, so it pleases us to know that we succeeded in doing so during your visit. We hope to welcome you back soon!

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19. OT

    OpenTable Diner

    Ottawa

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food2service1ambience2

    Service was very slow and the food was cold and basic.

    Restaurant KatoResponded on February 22, 2023Hello, thank you for taking the time to write a review about your experience at Kato. We're sorry to hear that you didn't enjoy your meal and that service was slow. Our goal is always to provide an exceptional dining experience for each of our guests and we apologize that we failed to do so during your visit. Your feedback has been shared with our team and we'll work to improve these areas.

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20. OT

    OpenTable Diner

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2023

    overall5food5service5ambience5

    Our server Theo, was very attentive, knowledgeable and kind. We sat it the sushi bar, and the chefs were also very kind and attentive. It was great seeing them do what they do best. Everything was very fresh, and the sushi boat is perfect for first timers. Overall would come again! Thank you!

    Restaurant KatoResponded on February 22, 2023Thank you for choosing Kato and letting us know about your great experience! We're so happy to hear that you enjoyed the sushi bar and our chefs. It's wonderful to know that everything was fresh and that you found the sushi boat perfect for first timers. Thank you for recommending us and we hope to see you again soon!

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21. J

    Jazzm555

    Ottawa

    8 reviews

    5.0

    8 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Excellente soirée, nourritures, services, ambiance, cocktails, Surement le meilleurs restaurant de sushi de Gatineau. Très bon service de notre serveur Samuel il a une très bonne connaissance de différent plats et de bon conseils pour la quantité de sushi a commander etc...

    Restaurant KatoResponded on February 22, 2023Merci d'avoir choisi Kato et d'avoir pris le temps d'écrire une critique aussi élogieuse, Jazz ! Nous sommes très heureux d'apprendre que vous avez apprécié votre soirée avec nous. Notre équipe s'efforce d'offrir une expérience exceptionnelle et c'est merveilleux de savoir que nous avons réussi. Merci de nous avoir recommandés et nous espérons vous accueillir à nouveau bientôt !

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22. MS

    MichaelS

    Toronto

    37 reviews

    vip
    4.0

    37 reviews

    Dined on February 13, 2023

    overall4food5service4ambience3

    Freshest sashimi ever! Bao buns to die for!

    Restaurant KatoResponded on February 20, 2023Thank you so much MichaelS for your review! We are glad that you enjoyed our foods.

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23. k

    karinec

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service4ambience5

    Excellent resto Belle ambiance Décor très beau Enfin! Un resto gastronomique japonais en Outaouais! Merci!

    Restaurant KatoResponded on February 14, 2023Merci d'avoir choisi le Kato, Karine ! Nous sommes ravis de vous accueillir et d'apprendre que vous avez apprécié l'atmosphère et le décor. Nous vous remercions pour vos commentaires sur notre cuisine et nous espérons vous revoir bientôt !

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24. CC

    CristinaC

    1 review

    5.0

    1 review

    Dined on February 10, 2023

    overall5food5service5ambience5

    Very good food, fresh and so tasty, for sure we will return 💯

    Restaurant KatoResponded on February 13, 2023Thank you so much CristinaC for your great review! We are glad that you enjoyed your experience with us !

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25. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 5, 2023

    overall5food5service5ambience5

    Vraiment belle expérience et service numéro 1 . Je le recommande a tous . La nourriture est excellente et j’ai pris le bateau sushi et chaque boucher étais un feu d artifice dans la bouche

    Restaurant KatoResponded on February 14, 2023Merci beaucoup d'avoir pris le temps de nous laisser votre beau commentaire. Nous sommes ravis que vous avez grandement apprécier votre expérience avec nous!

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26. AM

    AlisonM

    1 review

    4.0

    1 review

    Dined on February 4, 2023

    overall4food5service5ambience5

    Alex is a great server:) Very knowledgeable and accommodating

    Restaurant KatoResponded on February 6, 2023Thank you so much Alison for your positive review! We are glad that your enjoyed your experience with us!

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27. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 4, 2023

    overall4food4service3ambience4

    Food is pretty good. It was very loud and service was pretty slow.

    Restaurant KatoResponded on February 6, 2023Thank you for taking the time to share us your comments, it will help us to improve.

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28. LR

    LouiseR

    Exclusive

    1 review

    4.0

    1 review

    Dined on February 3, 2023

    overall4food5service5ambience4

    C’était très bruyant. De plus, ce n’est pas de votre faute mais notre voisin de table était fatiguant. Comme d’habitude, la nourriture et le service sont excellents. C’est le bruit qu’il fait en sorte que je ne vous ai pas donné cinq étoiles

    Restaurant KatoResponded on February 6, 2023Merci beaucoup Louise d'avoir pris le temps de nous laisser vos commentaires sur votre expériences au Kato. Cela va nous aider à améliorer l'expérience que nous voulons offrir à nos clients.

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29. CM

    ChrisM

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on January 31, 2023

    overall3food3service3ambience2

    Belle décoration et grande originalité des assiettes. Produits frais. Manque d’ambiance ( musique, lumières sur les tables non-occupées éteintes, chef à la Zone Sushi sur leurs cellulaires. Le service était très courtois mais aucune explication des sushis lors du service pour mettre en valeurs les produits. Ce restaurant a un potentiel incroyable mais notre expérience fut mitigée.

    Restaurant KatoResponded on February 3, 2023Merci de votre visite au Kato Chris et d'avoir pris le temps de nous faire part de vos commentaires. Nous espérons que vous nous donnerez une autre chance de vous impressionner à l'avenir !

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30. K

    Kiki

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    overall4food5service4ambience4

    Really lovely dinner for my birthday. Our server was very knowledgeable and attentive. The sushi was beyond comparison - every piece was delicious and the presentation was incredible. It was a relatively expensive dinner, but you definitely get what you pay for! The atmosphere was low key and loungey, very relaxing and enjoyable.

    Restaurant KatoResponded on January 30, 2023Thank you so much Kiki for your positive review. We are so happy that you enjoyed your experience with us!

    Report
31. CN

    ChristineN

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5

    Les sushis étaient délicieux et ma fille a adorée!! Merci pour cette belle expérience

    Restaurant KatoResponded on January 30, 2023Merci beaucoup ChristineN pour votre beau commentaire. Nous sommes ravis que vous avez grandement apprécier votre expérience avec nous!

    Report
32. AO

    AaronO

    1 review

    5.0

    1 review

    Dined on January 24, 2023

    overall5food5service5ambience5

    Get the duck bao. Trust me, just do it. It is easily in the top 5 of best dishes I have ever had.

    Restaurant KatoResponded on January 25, 2023Thank you so much Aaron for your positive review ! We are so happy that you really enjoyed your experience with us!

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33. HM

    HoudaM

    1 review

    3.0

    1 review

    Dined on January 22, 2023

    overall3food4service2ambience2

    Service was extremely slow. We were staying at the hotel and spa for the night and had reservations for 7:15, was a full hour until we got drinks and longer for food. When the food came out it was nicely presented and flavourful. The restaurant appears short staffed we constantly had to stop someone to get our waiter or refill our water. Overall 6/10.

    Restaurant KatoResponded on January 23, 2023Thank you for taking the time to share your experience with us, Houda. We are sorry that your visit did not meet your expectations. Our goal is always to provide an exceptional experience for every guest, and it sounds like we failed to do that on this occasion. Please allow me to apologize on behalf of our team, and I would be grateful if you would give us another chance in the future.

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34. LT

    LouiseT

    Montreal

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food5service4ambience5

    Bravo à vos chefs, les sushis sont excellents!

    Restaurant KatoResponded on January 20, 2023Merci beaucoup LouiseT pour votre avis positif !

    Report
35. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Great experience. Excellent food, very good service despite the restaurant being full. Everything was delicious from the Tuna Tartar to the Chef’s Sashimi platter to the fries in the side of the Wagyu Sliders. Drinks were proper. Given all the food and drinks we had, I was ok with the pricing as well. Great experience all around.

    Restaurant KatoResponded on January 16, 2023Thank you for taking the time to leave us your positive review! We are glad that you enjoyed your experience with us!

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36. F

    Foodieb

    Ottawa

    4 reviews

    2.0

    4 reviews

    Dined on January 14, 2023

    overall2food2service2ambience2

    Unfortunately our experience was not what we’d hoped it would be. First of all, the chairs at the tables are uncomfortable, thin seat, but deep so you’re either slouching forward or sitting way back. Any attention to our table was halted after we got our food. No one came back to check on us or fill our water. Took longer than ideal to get our bill. The food was alright but not worth the price. Music was quite a bit louder than it had to be. The sangria, was excellent but unfortunately one of the only pluses. Disappointing as we had high hopes.

    Restaurant KatoResponded on January 16, 2023We are sorry FoodieB to hear that your experience did not meet your expectations. Our goal is to provide each guest with an exceptional dining experience, and it sounds like we fell short on this visit. Your feedback has been shared with our team, and we will work to improve in the areas you mentioned. We hope you'll give us another chance to show you what we can do. Thank you for your time, and have a great day.

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37. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food5service4ambience3

    We were shown to the last desirable table by the cash register. We asked if we could move to a more central table and we’re told “No, it was reserved. “ (We did notice it was not occupied the whole time we were there.) The second issue was the pricing, quite expensive. From there it was all uphill as our server was delightful and attentive and the food was outstanding and delivered hot. We had the cod and the lamb. Absolutely heavenly!

    Restaurant KatoResponded on January 9, 2023Thank you for taking the time to leave us your review and comments. This will help us to improve the experience we want to offer to our guests.

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38. DR

    DanielR

    1 review

    5.0

    1 review

    Dined on January 5, 2023

    overall5food5service5ambience5

    Food quality was excellent, drinks are excellent. Not cheap but you do pay for quality

    Restaurant KatoResponded on January 9, 2023Thank you for your positive review DanielR! We are happy that you enjoyed your experience with us!

    Report
39. MW

    MariaW

    1 review

    4.0

    1 review

    Dined on January 3, 2023

    overall4food4service5ambience5

    Food was really good, sushi was a bit underwhelming.

    Restaurant KatoResponded on January 5, 2023Thank you Maria for your positive review!

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40. OT

    OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Everything was excellent but the cocktails were little run down

    Restaurant KatoResponded on January 4, 2023Thank you for taking the time to leave us your positive review!

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