This restaurant added safety precaution details

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Reid's Cafe and Catering

4.8
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121 Reviews
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$31 to $50
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American

Reid’s Cafe and Catering is located in beautiful Sugar Mountain, NC. We love the intentional, the specific, and the well-cared-for. We work closely with local farms and purveyors to curate fresh, seasonal menus. Reid's Cafe features regionally sourced meats, and a rotation of fresh select oysters and seafood. All of our bread, pastas, and pastries are prepared in-house daily. Our Bar features local beers, seasonal craft cocktails, and a well chosen wine selection. Walk-ins are welcome anytime. Visit our website for more information on catering and the betty's biscuits.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 121 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.7
service
4.6
ambience
4.5
value
Noise · Moderate
95% of people would recommend it to a friend
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JR
JuliannR
1 review
Dined 3 days ago
Overall5food5service5ambience5

The food and drinks was delicious! I highly recommend. My husband and I will be back in the future.

SF
ShaunF
Columbus
1 review
Dined 3 days ago
Overall5food5service5ambience5

Very relaxing and high quality dining experience. Food and cocktails were outstanding. Service was prompt and friendly. Will definitely return.

RP
ReedP
Western NC
12 reviews
Dined 3 days ago
Overall5food5service5ambience5

Truly outstanding food and service. One of the best restaurants we have enjoyed in WNC. The only minor negative was that the portions were a bit on the small size.

AH
AnneH
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

We adore Reid's - delicious food, marvelous wine, lovely personnel, delightful decor. While they are not the cheapest restaurant in town, the food is definitely worth it. We always get an order of their chicken wings - and that may sound mundane but theirs are amazing. We have never been disappointed.

K
Kapy
Western NC
5 reviews
Dined on September 12, 2020
Overall2food3service5ambience1

The acoustics were not very good. At times in was difficult to hear dinner table conversation.

BE
BadExperience
1 review
Dined on September 5, 2020
Overall1food1service1ambience1

Bottom line, they charged us $45 for a piece of bone-filled fish and no sides. Nearly $50 for a fish dipped in fried grease. We left hungry after eating mediocre food. The cheese tray that we ordered as an appetizer was awful! Hands down the worst cheese board we've ever ordered. The poor hostess cleared tables as she attempted to manage a line of guests coming in the door. We had a 8:15pm reservation and still waited several minutes before being greeted by any staff member. Once seated, we couldn't even enjoy our time there because the music was so loud. We will not be going back.

Reid's Cafe and Catering
Responded on September 10, 2020

WOW! 1 star. We certainly wish we could have resolved any issues during your visit. Our "whole" fish special is something our community greatly looks forward to. We will continue to provide the freshest ingredients, the highest level of service, and continue with our rigorous cleaning regimens, excessive hand washing, 14 hour shifts {with a mask on}, and keep everyone's health and safety as our top priority. We appreciate the feedback. Stay safe.

Report
SL
vipSandyL
Miami
18 reviews
Dined on September 5, 2020
Overall5food5service4ambience4

Excellent spot for lunch

KJ
KeithJ
Greensboro
2 reviews
Dined on September 4, 2020
Overall5food5service4ambience4

Reid's is a little different... in a good way. It's small, pretty quiet and has some interesting menu choices. We had the whole pan-fried flounder and it was probably the best fish dish we've ever had ANYWHERE. It wasn't cheap at $45 per plate, but it was worth it. One of us had the homemade pasta with bolognese sauce - also excellent. Make reservations - Reid's is small. My only complaint was that the server didn't check back as often as we might have liked, but they seemed to be a little understaffed so we could certainly understand it.

L
Lolita
Western NC
4 reviews
Dined on September 2, 2020
Overall5food5service5ambience5

Best place!

Report
F
vipFoodie
New York Area
6 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

Delicious and safe

B
vipBella01
Tampa
120 reviews
Dined on August 26, 2020
Overall5food5service4ambience5

Delicious lunch!

G
Greg
Charlotte
13 reviews
Dined on August 22, 2020
Overall5food5service5ambience4

Our new favorite! Great food! Great staff.

B
vipBella01
Tampa
120 reviews
Dined on August 20, 2020
Overall5food5service4ambience5

Delicious!! The wings and roasted wings were a great start!!

G
Greg
Charlotte
14 reviews
Dined on August 20, 2020
Overall5food5service5ambience4

Great food and service at reasonable prices. Plan to return during our stay.

GM
GeorgeM
1 review
Dined on August 19, 2020
Overall5food5service5ambience4

Love this place. Food and service are outstanding. Go back regularly!

M
Microbelove
Raleigh
6 reviews
Dined on August 19, 2020
Overall3food3service4ambience4

Food was good but not great. Had the fried snapper, which was very good, but my husband's lamb was dry and unremarkable. Focaccia unremarkable.
Service was very good, ambiance decent - all COVID protocols in place - but the prices for the wine and food were too high for the overall quality and taste.

L
Lolita
Western NC
5 reviews
Dined on August 14, 2020
Overall5food5service5ambience5

Best food and service!

OT
OTPFoodie
Atlanta
4 reviews
Dined on August 14, 2020
Overall5food5service3ambience5

Fantastic food..fresh, locally sourced. We were on patio so we mighta been out of sight and outta mind as the server didn’t come back to see us after the delicious food was served.

SL
SallyL
Charleston
1 review
Dined on August 12, 2020
Overall4food5service5ambience5

I had the lamb and gazpacho and both were delicious. Service was good and we sat at the only table on the barside so no one was around. My only complaint is it’s pretty pricey for a small cafe type restaurant in a strip mall in Banner Elk NC!

m
vipmomsview
Charlotte
10 reviews
Dined on August 8, 2020
Overall5food5service5ambience5

One of our favorite restaurants! We have never benn disappointed and Jessica is an amazing waitress!!

v
vipvernonb
Greensboro
1 review
Dined on August 8, 2020
Overall5food5service5ambience5

Great gem of a restaurant. You can’t go wrong here with everything outstanding!

SI
vipSkittleInNC
Raleigh
6 reviews
Dined on August 7, 2020
Overall5food5service5ambience5

Delicious food, great service. Comfortable, covered patio makes for reassuring pandemic dining (interior tables were well-spaced, too).

JO
JackO
Atlanta
1 review
Dined on August 7, 2020
Overall5food5service5ambience5

We were celebrating our 48th wedding anniversary and wanted to go somewhere special. This certainly fit the bill. All the ingredients were very fresh and we were very pleased with our entree choices. We will definitely go back.

f
foodforthought
Greensboro
2 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

As always, Tina a crew did an outstanding job. We ate outside and enjoyed ourselves. Our first outing in a while. Wonderful.

JG
vipJaneG
Greensboro
6 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

Excellent food and wonderful service

OT
OpenTable Diner
Philadelphia
1 review
Dined on July 30, 2020
Overall5food5service5ambience5

Our first visit to Reid’s was delightful! The food was delicious, right-sized portions, excellent service and good value. Menu is focused and broad enough for some variety. We thoroughly enjoyed the beet salad, cheese board, lamb special and vegetable and cheese dish. We finished the meal sharing a light blackberry cobbler which was topped with flavorful buttermilk ice cream. We will definitely be back!

m
vipmomsview
Charlotte
10 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Lovely food is amazing wait staff superb

OT
vipOpenTable Diner
New York Area
19 reviews
Dined on July 24, 2020
Overall4food5service3ambience4

We really enjoyed the place the food is very fresh and the chef and owner do a great job making sure you have delicious cuisine

KL
KateL
1 review
Dined on July 21, 2020
Overall5food5service4ambience4

Great food, very fresh. One of our favorite places to eat in the NC mountains!

KE
vipKathyE
Orlando
14 reviews
Dined on July 18, 2020
Overall5food5service5ambience4

Outstanding dinner! With the challenging times right now....they are doing things completely correctly. We enjoyed every bit of our meal!
And my son’s cocktail was off the charts....he said it was awesome. Reid’s version of a Manhattan!

P
Paige
Charleston
1 review
Dined on July 18, 2020
Overall5food5service4ambience5

Reid's never disappoints and is our favorite restaurant in the area. The food is very fresh and creative. Menu changes seasonally so there is always a surprise each time we dine,
Service was slower than usual which is understandable with Covid and having to take extra time and precautions for sanitation of tables, chairs etc... Otherwise, it was perfect!

OT
OpenTable Diner
Charlotte
6 reviews
Dined on July 16, 2020
Overall5food5service5ambience5

As usual, the staff works so hard at making this ‘time’ so lovely!!
Food is amazing- Nicoise Salad was fabulous and the Pasta of the day , spectacular!
Cheers to Alec and company!!

s
vipskdfsjksfdkfdsgiuaweo
Charleston
17 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

Outstanding food and service! We highly recommend

A
vipArtie
Tampa
3 reviews
Dined on July 10, 2020
Overall4food4service5ambience4

The peach and pineapple chilled soup of the day was delicious. The farmer’s salad dressing was too bland. The chicken wings were delicious. The shrimp pasta dish was good.

s
sray1958
Charlotte
8 reviews
Dined on July 9, 2020
Overall5food5service5ambience5

Our first time at Reid's was very good and we will return. The menu is small but farm to table and fresh. We had oysters which were delicious, a super salad with seasonal vegetables and a great, house made pasta and shrimp dish with a kick. Yum. The waitstaff was delightful and we really enjoyed our meal.

B
vipBella01
Tampa
120 reviews
Dined on July 9, 2020
Overall4food5service4ambience5

Chicken wings were delicious and I had the best heirloom tomato sandwich ever!!

OT
OpenTable Diner
1 review
Dined on July 7, 2020
Overall1food1service1ambience2

Our food was not good, and the server was snippy when we complained. Hugely disappointing.

OT
vipOpenTable Diner
Raleigh
1 review
Dined on July 3, 2020
Overall5food5service5ambience5

We are never disappointed, can’t wait to go back!

R
Robin
Atlanta
2 reviews
Dined on July 3, 2020
Overall5food5service4ambience5

Great lobster roll with gf bun, always a plus as I’m wheat intolerant.

CR
ConnyR
Raleigh
5 reviews
Dined on July 2, 2020
Overall5food5service5ambience5

We have always enjoyed eating at Reid’s, both for lunch and dinner. My meal (fish) was truly fabulous and very different; the fish was cooked to perfection. We also love their drinks!

FAQs

Reid's Cafe and Catering offers takeout which you can order by calling the restaurant at (828) 898-9200.

Reid's Cafe and Catering is rated 4.8 stars by 121 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.