Red Lobster - Lee's Summit
Excellent food and service
I don't understand why there are open tables everywhere and they stagger letting people sit down and leave them backing up in the front. Waiter was fine, was training someone so he missed taking plates away on time. The Mardi graui drink was nothing but juice. No alcohol. The clam chowder was brought out with the meal, big no no. Place needs to get better
Food was not good, service was good, she was very sweet. The restaurant was also kinda dirty with napkins and trash on the ground. Prices were very high for flavor and value.
They claimed to have not received our reservation/call ahead. Staff was clearly overwhelmed. We left without being seated. I marked all ratings poor. I only know about the service because. I had to enter the other responses to advance.
Should probably have less availability on Open Table. The restaurant was running really behind. Told we’d wait 15 min, ended up being an hour. I checked open table while we were waiting and it said there was an open time in 20min, with a full lobby. There were a lot of unhappy customers because they had waited well past their quoted wait time. Service was slow and quality of food was poor. Sad to say we won’t be back.
My kids love going there for their birthdays. Our server was wonderful and the food was delicious!
It was very busy & despite having "priority" seating, we still waited about 30 minutes for a table. There were many empty tables, where no one was seated the entire time we waited. It seemed as if they did not have enough staff for a Saturday night. The food was good and came fairly quickly. The service was pretty good.
I don't normally write reviews but this was really bad. Put my name in an hour early, waited an hour past the original 20min wait they told me. Half the seats in the restaurant were empty. Hostess sat in a chair with her feet on the table catching attitudes with everybody. Finally got sat right by the door with all the angry customers who were waiting standing right next to my table arguing amongst each other. Waitress was very nice food was ok. Probably never be back to that location.
Still had to wait 30 min past reservation time . Lots of empty tables they have to help to take care of their customers
It was really slow
Service was extremely slow and the food was overcooked. Our server was great. She did not charge us for the appetizer because of the slowness and I tipped her appropriately.
Horrible service. Two of us had the unlimited shrimp that was the current promotion. Server rarely checked back and apparently the kitchen couldn’t keep up with the demand. We heard multiple tables complaining about not getting their reorders. Very disappointed.
The service and food were mediocre at best. Had to send back the snow crab since they were cold. Waited on drinks which was beer from the tap an excessive amount of time. The waiter, who wasn’t that attentive or friendly, said the bartender was very busy. What I guess he didn’t notice was that we were literally facing the bar and there wasn’t one person sitting there. We were there to celebrate my father’s birthday and it was extremely disappointing.
Food was sub par except for the rolls! Tools were on point! Service was awful we ordered appetizers that never showed up. Waitress never noticed. Of course we rarely saw her so that’s probably why....
My grand daughter is 6 years old and she always chooses Red lobster, if she gets to choose where we eat! We love the food and the service at LS Red Lobster! Our waitress, Kelley, always serves us quite well! We will be back soon!
Swell experience would comeback
Was very impressed at our recent visit. We had an excellent waitress who was very attentive and friendly. She had our needs met before we needed them! The food was delicious and very quick!
Food was not up to Red Lobster standards. Fish was overcooked, steak was tough. Worst Red Lobster meal ever!
The food was very good. Especially the Dragon Broccoli. But when the waitress says she'll be right back, we don't expect a 15 minute wait. I'm not sure whether this is her fault or management's for how they set up the wait staff.
Love love love that I was able to put my name on the list while we drove to the city and walked right in to our table being ready!!! Thank you!!
The food is always very good at this location. The server was new within the last 2 weeks so the service was a little slow. I noticed he was trying to talk/make friends with his tables and spending a lot of time at the other tables. That was a little disappointing but certainly would not stop me from going to this restaurant as that will most likely change once he gets more used to the amount of time he needs to take at each table in order to keep all tables moving.
It was great!
Food was a little overdone, tough, small portions for price.. My lobster bisque soup was more like a cheese dip. Our waitress was great though !
We had a party of 6 and there were clearly "red flags" from the moment we arrived. We had put our name on the list via OpenTable and understood it was not a reservation. Upon arrival, we were told it would be 15-20 minutes. No problem. After 30 minutes, we were asked how many kids menus we needed. We answered & were told our table was being set and they'd seat us very soon. After another 10 minutes, I asked if we were being seated soon. They said they were "giving our server a breather" and would seat us within 10 minutes. 45 minutes after arrival, we sat down at our table. In visible site there were 7 OPEN tables nearby. Red Flag #2 that our evening wasn't going to go well. Our server Harrison was trying his best & was the bright spot of the evening. Our food came out half compete. One meal was missing part of the food and the side dish. Another ordered the Crag Legs, and he was presented with 3 crab legs on a plate, with an apology from Harrison that "the kitchen ran out, and is making more but I wanted to bring you what I could." Another in our party had the steak & shrimp and her steak was beyond over-cooked and she found a red hair in her green beans. We did finally get more crab legs - 45 min later. It was hard to enjoy our evening considering we were always realizing something was missing or wrong. The manager came out and apologized, and did comp us for the crab legs and the steak which we appreciated. But I don't see how we will ever go back.
I'm not sure why Red Lobster is on OpenTable. Priority seating is not a thing at the restaurant. When we arrived, just a party of two, we were given the same wait time as walk-ins. It was silly.
We waited for over an hour and a half after even after call ahead seating. We were told the extended wait time was because we needed to wait for a table for 5. We were seated finally at a table for 4 and had to ask the manager for an additional chair to squeeze in. Food was mediocre. The crab legs had very little meat in them. Other than just a few those cracked open had nothing in them. Our server was very good, but spread very thin and tried her best to keep up. She was friendly and great!
Went there for my birthday and the service was great!
Waited 10 minutes before a serve came to take our drink order. Overall service was not good. The server was not organized.
Food was good.
Red Lobster - Lee's Summit does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - Lee's Summit also offers takeout which you can order by calling the restaurant at (816) 347-0638.
Red Lobster - Lee's Summit is rated 2.9 stars by 28 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.