The service was slow and there weren’t that many there! We had to request items twice, they were out of some appetizers on the menu. Our table seemed to be ignored? The pasta was cold! All in all a disappointment.
Got seated on a dirty table that was wobbly. Ordered ribeye for $50 that came out well down in burnt charred. asked for a medium. At the center return the rest no apologies no refunds. For $50, I hate returning steak. They should know how to cook a $50 steak. What a waste of meat. Service was overbearing.
My wife suggested dinning at Range because she loves foie gras, and they have it on the menu. She ordered the Italian buffalo milk burrata (cheese), table side caesar salad, rib eye steak with foie gras and blueberry sauce, beef tenderloin bolognese and chocolate ganache and peanut butter desert. The buffalo cheese is served with a delicious seasonal mostarda—a sweet pear preserves jelly sauce that was delicious. The salad is a special treat too. The staff made the dressing and prepared the salad at the table side. My wife really liked the foie gras. Excellent meal. The staff was friendly and punctual. I recommend checking the menu before you make a reservation because the menu is limited and dinner for two can be expensive. We had a great dinning experience overall.
The food was good as I would expect for a Jason Dady place but it was very expensive and the portions were HUGE. I ordered the quail and it came with 3 quails! There was not a chance I could finish it and it felt so wasteful to have to throw it out. We were went as a pre-show meal and we weren't able to take a go bag. I felt like 1/3 of the money we spent went into the garbage. I would have preferred a more reasonable portion size and lower price. We ordered dessert and that was the only thing that was lack luster. It came with what tasted like 2 scoops of peanut butter out of a Jif jar on top of chocolate with some pretzel sticks in it. I regretted the order as the rest of the meal tasted pretty good. My husband ordered the pork and it had a mountain of bacon piled on top. Though he thought it tasted ok it was too much of everything. The pork was the size of my shoe and the bacon was 2" thick.
All around Excellent! Not our first time, and won’t be our last!
This place is amazing! The atmosphere is perfect and the food is delicious! They give complimentary muffins before your meal and cotton candy at the end. I will definitely be back!
We had a party of 4. 2 complete meals were brought to the table and 1 entree was delivered. However, after waiting for over 5 minutes we had to flag someone who was not waiting our table and ask about our 4th member's meal and the side that was ordered with the 3rd entree that was not delivered (our waitress was busy making table side salads and cocktails and seemed to have not noticed thst our entiree table hadn't been served). Although the food was good when we got it, the truffle butter (which was an extra charge) on the steak was still frozen on top of the hot steak and failed to melt after 10 minutes. For the cost of the food I would expect more coordinated service.
Nice restaurant for hotel lobby.
Great atmosphere and service. The Brussels sprouts were delicious!
Upon entering we had high expectations for this restaurant after hearing it was a pleasant dining experience. The service started out well as our waiter was very attentive. We sat outside and the weather was nice. As time went on, our waiter became less and less attentive. At one point, our party needed water and I had to go inside and ask for more water. Our server had not been around for close to 20 minutes. The waiter said he would come out shortly, and yet another 15 minutes went by. I had to go back inside to get his attention, and on the way out, he stopped to talk to another table. This table was a higher ticket table and had many more guests, but we could see where the waiter mindset was. Our party placed an order and then we went back into waiter oblivion. No waiter or any restaurant staff made an appearance. I had to go back inside and ask where the food was. The waiter actually had the nerve to tell me “haven’t your entrees been served?”. After explaining that we had been waiting outside, in now what was a cold wind, the food finally came after close to 45 minutes. The food was nearly all cold and all our party received was a “sorry”. We ate the food because we were all hungry and then requested the check. It took another 30 minutes to get the check. It was a horrible experience and I would never return.
Awful service and bad food. Never again. Stay away...
The steaks are fantastic as was the entire experience.
My family and I were pretty disappointed with Range considering our $300 bill. The food was good, but the atmosphere felt too casual. The servers seemed unorganized, as one tried to serve us food we already received while we were waiting on our other dishes. We didn't get our sides until we were all halfway done with our main proteins. I simply expected more considering the price point. I felt like we would have had a much better experience at a different steakhouse in the area for a similar price and quality of food.
Service was terrible. Food was mediocre, I shouldn’t have been surprised when it was the only restaurant with availability on a Friday night.
The food was good, but definitely not worth 600 dollars. I have eaten at way better restaurants for have the price.
All starters, sides, and dessert were great. Service was great! Mains were below par. I had the ribeye and my wife had the salmon. Pretty disappointing when I can go to HEB and spend $12 on a choice ribeye that I can cook and tastes better than the $50 option here. Same thing goes for the salmon. Total tab was $390.52 including the automatic 20% gratuity. I thought that was odd to add gratuity to a 2 person bill. Even though the mains weren't good, I still would have given 25% because the service was great. My server shorted himself $21.51 by adding it in.
Waiter was patient with us... we took a while to decide, but when my daughter ordered the pork ribeye no mention was made as to how she would like it cooked and it arrived more undercooked than any of my family members would eat. Do that had to go back to the kitchen . Then my chicken was under cooked so it went back, to finish cooking . Once cooked all sides and entrees were great!!
Horrible steaks. Sent back three times and gave up. The fish was good though. Won't be open much longer if they don't fix this.
Glad we tried this place during Restaurant Week. Not sure we'd go back another time, unless it was for a very special occasion, per the price point. However, the salmon was the BEST I've ever had! We loved the cotton candy finish, very unique.
Great food and very attentive waiter. I would recommend to anyone be it a business lunch or a date night with your significant other. My wife loved that I took her here.
I am a big fan of Chef Dady, however, quality of the food and cocktails has definitely deteriorated over the last couple of visits. I hope they get it together and come back strong.
We love Jason Dady restaurants and decided to enjoy Restaurant Week at Range. We made reservations for a Saturday lunch. When we arrived, we waited at the door for someone to greet us or at least say hello. Once we were greeted and seated, our server came over and took our drink order. We had to ask for the RW menu. The table next to us were seated after us and our server was more attentive to them. We had to ask for refills several times and our bill was incorrect when we received it. As for the food, it was too one note. I ordered the brussel sprout pasta and could barely find any brussel sprouts. The mushroom bisque needed a little crunch. The dessert, Mississippi mud pie, was very tasty. I will stick with Tre.
It was a bit louder than usual tonight (I guess Friday night is party night for some - there was a table of about 8 women not too far from us - they were drinking and having quite the time, but super loud and a bit obnoxious in not regarding fellow patrons by limiting their volume). That said, they were the only negative my mother, uncle, & I encountered this evening. Our server was fantastic! He was very knowledgeable about all aspects of our meal and he definitely paid attention to the details - we never had to ask for anything. Our mushroom bisque is still a "must have" for us (it's DELICIOUS!) The quail is so tasty (though sometimes a touch overcooked - but the flavor helps you forget this detail). Still a favorite downtown place for us to dine.
The food was extremely good. Service was very, very good. Raquel did an awesome job. Ambiance was really “easy”. Sort of down home, but with a touch of swank. Steaks were cooked perfectly. Really liked the easy approach and vibe we got from Raquel. We’ll be back soon.
Part of me said "don't go - it's in a hotel". The other part said "it's a Jason Dady restaurant; it can't be bad". Unfortunately the first part was right.
The hostess was great. Unfortunately everything was downhill from there. We did the wine pairing with our meal (remembering the experience from The Lodge). The timing wasn't right nor was the pairing (although they were decent wines). There were also big gaps between courses.
Food-wise, the Brussel sprouts and quail were top notch as was the mud pie. The mushroom soup and salmon were "meh". The pasta was incredibly salty almost to the point of being inedible. The crowning touch was the cheesecake. They were trying to be creative with the presentation but it came out sour and strange tasting (and it was inedible).
I hope this isn't a sign that Chef Dady has jumped the shark. He is a key person in the San Antonio restaurant scene. However, if this restaurant doesn't get some of his attention the only folks who'll eat here will be tourists (and maybe that's the target - if so, sad).
Went for Culinaria restaurant week. The food was fantastic, and you cannot beat the $35 price point
Name says it all! Great options to eat.
Host seated us quickly. Christiaan was our server and gave us a quick overview of the restaurant and celebrity chef, Jason Dady. He was very knowledgeable about the menu and recommended several signature dishes. Personable, and a great representative of the cuisine!!
Started with a Pernod (Absinthe hint?) and a Buffalo Trace Old Fashioned. Beautifully done.
We opted for some oysters (Summerville our of PEI), followed by the ribeye (large, so we split it), the potato confit, and the button mushrooms.
Started with blueberry muffins (which reputedly make your taste buds more receptive to red meat), coupled with smoky red peppercorn butter. Funny combo, but it works!
The ribeye was AMAZING!! They sous vide it to rare, in a red onion and garlic marinade, then finish it in a cast iron skillet and in the oven (char of salt and pepper). Coupled with the button mushrooms cooked in thyme, white wine, and garlic. Paired with Rodney Strong Merlot, it was PERFECT. Wow. Just seriously WOW.
Dessert... Mud pie ala Jason... phenomenal! Perfectly prepared!! And then, blueberry cotton candy? We felt like little kids again. Thank you for a wonderful last dinner in San Antonio!!
I was so excited to eat at this restaurant and was thrilled when I saw it on Restaurant Week, but the experience we had was so disappointing. The actual restaurant was nice with great touches like leather bound menus but the server was a big miss. They were clearly trying to not push the RW menus as we had to specifically ask for them, and then he seemed almost annoyed we went that route. The table next to us who ordered off the regular menu were treated so incredibly different. They had prompt friendly service while we had lackluster service that was very delayed. The server even brought out extra items for them, like extra oysters, fries, etc. The food was also very disappointing. The food was consistently not hot, from appetizers to the entrees. There were a lot of simple things that seemed to be misses as well from under seasoned food to under cooked food. The best part of the meal was the desserts. The cheesecake was great, flavors on point, but also could have been colder. It just felt like all of our food waited on the counter forever before getting to us. The cotton candy at the end of the meal was a nice surprise. Waiting forever to get a bag to take the rest home in was not. I wanted so badly for this to be a big win, but sadly, just didn't happen.
Our waiter Christian is the best in San Antonio! His attention to detail and information shared is impeccable. I would go back just for his service. Our soup was creamy and filled with flavor. Our entrée was seared just right and dessert was exquisite. Top notch beginning to end.
Very disappointed in this restaurant and will not go back. We were a party of 5 for lunch. The place was not busy. We were the first ones seated at 11:45 and the last ones to leave at 1:30 because it took so long for our entrees to come out. We were told three different stories on why our food was taking so long. When the food finally arrived, the orders were wrong. We were so hungry we ate it any way. There are too many other wonderful Riverwalk steakhouses within a few blocks of this one. Visit one of them and skip this one.
Had to ask my server her name, greek salad had stuffed olives from a jar, cauliflower gratin was burnt and sloppy, banana pudding had more marshmallows than anything and was burnt, my steak was burnt, my pasta had raw butternut squash and raw garlic--this is not an award winning restaurant. It is a joke. I was told that Chef Jason Dady doesn't even work there or visit. The whole place is a mess with poor customer service.
Overpriced. Limited menu.
Food I got was good, although side requests were not acknowledged. My companion's food had to be sent back for additional cooking.
My biggest complaint is that it took over TWO HOURS with reservations to get all of our service food.
Will NOT be going back.
Horrible service-we checked into the hostess stand and she said we were way too early for our reservation so we sat at the bar only to have the hostess come up to us 20 mins before our reservation time and ask “do you even want your table!?” We reminded her she would not sit us until our time and said of course we want our reservation. At our time she sat us at a tiny table. Waitress took a long time before coming to us and took even longer to get our drinks. Food took forever and was not good. I would compare it to Chili’s food. We really wanted to like it... maybe that is what happened with the previous restaurant? It’s not hard to hire great staff and treat your customers as people and not numbers. Don’t you want to succeed?
Good food and good service...love the cotton candy at the end.
Not up to the standards of many other Jason Dady restaurants that I have frequented. Service was very poor. From the hostess to the server they did not seem trained. Food was not great. My steak was pricey and cooked to the perfect temp, but the char on the outside was too much and gave it a burnt taste. Stay away from the fried olives - a weird experiment. Brussel sprouts were outstanding and Cheesecake was very good.
The food was okay. We had the mushroom soup bisque- it came out warm. Our main entrees came out 45 minutes later. I am aware that it's restaurant week, but the food that we ordered was a chicken ragu pasta (tasted like it had a lot of sage) and bolognese pasta (tasted like Hamburger Helper) and red snapper because they were out of salmon. The pasta was warm like it had been sitting there waiting to be picked up. The Mississippi mud pie was very chocolaty, rich and overcooked.
Two out of the three steaks ordered medium came out more rare than medium, so we had to send them back. Sadly, one is them came back so black it was not edible. Other meals were delicious though.
Restaurant week was phenomenal at Range! The service was amazing, they have great happy hour, and cotton candy for dessert!
I took a friend for her birthday during Restaurant Week. The hostess who seated us was friendly. We ordered from the special Restaurant Week menu and also ordered the wine pairings. Someone brought us the wine before any food had arrived. We had to call our waiter over to find out what kind of wine it was. He said he had to find out and got back to us. He brought out our bisque, which was luke- warm. He never asked how it was. It had good flavor, but I prefer my soup to be hot. Next came out another glass of wine and again, no mention of what it was. Again we asked and he went to find out. We both ordered the same entree. It was good, but over spiced (I love spicy food). I am not a food or dining snob; however when I eat at a place like this, I do expect a certain level of service. Also, I expect during Restaurant Week that the service is even kicked up a notch in order to get good reviews and earn more business.
Adam served us. Food was great.
I saw good reviews online so reviewed the menu and thought I would book a reservation for us and our friends from Austin to go for dinner prior to our concert. I didn't realize that it was in the Embassy Suites. The inside of the restaurant was not update and is still very similar to the Cajun restaurant that was there before. The waiter was good, but talked too much about everything with interrupted out conversation. There wasn't a large wine by the glass menu so we ordered a bottle. The apps were just ok. The deviled eggs were very heavy in mayo. The pastas that were recommended by the waiter were heavy and not thoughtfully prepared. We were just very disappointed. We won't be back and it will only stay in business because it's the only restaurant in the hotel.