Rainforest Cafe - Katy Mills

3.9
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97 Reviews
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$30 and under
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American
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

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What 97 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.6
food
3.9
service
4.3
ambience
3.5
value
Noise · Moderate
70% of people would recommend it to a friend
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TB
TammyB
1 review
Dined 4 days ago
Overall1food1service1ambience1

Horrible service! Waited over a hour with no waiter. Manager could of cared less. Pointed the the menu and said didn’t you read it could be an hour wait, we said it’s been a. Hour since we saw our server!

DE
DeborahE
1 review
Dined 6 days ago
Overall5food5service5ambience5

During these trying times, this restaurant went above and beyond. They are on limited occupancy and limited staff. They worked harder than normal to make our experience wonderful. We enjoyed it very much.

N
Nick
1 review
Dined on May 19, 2020
Overall5food5service5ambience5

Social distancing was in place. Restaurant was quiet and clean. Food was great, service was prompt.

c
cris
1 review
Dined on May 8, 2020
Overall5food5service5ambience5

everyone was very nice and accommodating and too great care of us

OT
OpenTable Diner
1 review
Dined on May 4, 2020
Overall5food5service5ambience5

Super great service and made birthday celebration special

JS
JohnS
Houston
4 reviews
Dined on May 2, 2020
Overall5food5service5ambience5

I really love this place. The service and the food are just top notch. I have never had a bad experience at Rainforest Cafe.

OT
OpenTable Diner
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Great service and quality of food!

OT
OpenTable Diner
Houston
1 review
Dined on March 9, 2020
Overall5food5service5ambience5

Family celebration.

c
crystalo
1 review
Dined on March 8, 2020
Overall3food4service3ambience5

Not sure if they were short staff but we waited awhile to put drink order in. Once they took that I needed napkins for my 8 yr old after getting food never got them. Put in for another drink didn't get it tell after we ate. I would still try this place again cause we had a good time there.

AP
vipAbsolutePerfection
San Antonio
5 reviews
Dined on February 28, 2020
Overall2food1service3ambience2

Food was lackluster and bland, gravy had no taste, fruit was served after being placed under a heat lamp, kid's pizza was just average at best. Too many unruly children allowed to run about without parental supervision!

KG
vipKatieG
Amarillo
11 reviews
Dined on February 16, 2020
Overall4food4service4ambience4

Overall great time. I have a 4 year old granddaughter her first time to Rainforest Cafe and she just loved it. Waiter was great the only problem we encountered is that it took over 45 minutes to get our food. There were people who were seated way after we were and we even ordered before them. But for some reason they go their food before ours. It was't like we ordered anything difficult. But we got our food and it was good. Otherwise we enjoyed the place. A little pricey I thought.

OT
OpenTable Diner
Dallas
1 review
Dined on February 14, 2020
Overall1food3service1ambience5

This was my first time at Rainforest Cafe. I went with my friend and our kids. The ambiance was nice for the kids but every time the thunder began I had to hide in the restroom bc my daughter was scared of it. We were sat at a table with no utensils. Our waitress Jocelyn I think was her name took a while to approach us but it’s Valentine’s Day I get it. Even though I work at a restaurant where our guests are not to be at their table for longer than a minute before being greeted. Anyway. She brings us our drinks then takes our order. The food took forever to come out and she never told us there was a long food wait until we asked how much longer for the food. She told us that the kitchen was slammed and it’d probably be another 15 minutes. Our reservation was at 7:30 and it was 8:50 when I asked my friend if she just wanted to leave then my entree arrives. I didn’t want to eat until my friend and her kids got their food. At this point everyone is in a bad mood and just wants to leave. I had to ask her 3 times for utensils. My friend got the trio and was not asked how she wanted her steak and it came out practically alive. It was so rare I couldn’t believe. My friend let our server know and a manager never came by the table which in my restaurant if a guest complains a manager is to ask the table how is everything. We had to ask her 4 times to bring Capri suns for the kids. She was nice, had no attitude but was not attentive what so ever. I work in the restaurant business and I know when a server is busy. There were barely any tables at the time while we were there. I was very disappointed at my experience and will not be back again.

BE
BradE
Las Vegas
1 review
Dined on February 14, 2020
Overall2food3service2ambience3

Had a reservation for 630 pm waited in line for 30 minutes they seated guest that had later reservation ahead of us. I asked to see general manager was very rude and said we are busy it's Valentine's Day. The assistant gm however was great to the time out make our experience better.

OT
OpenTable Diner
Houston
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

We had a fantastic time!

OT
OpenTable Diner
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Great family time! So fun

TK
TKkkk
1 review
Dined on October 31, 2019
Overall1food2service2ambience2

Did not eat there! Wrong email address used.aaaaaaaaaaaauuuuuuuuuuuggggggggghhhhhhhh

OT
OpenTable Diner
1 review
Dined on October 27, 2019
Overall5food5service5ambience5

Really friendly and attentive staff. Great food and environment! Would recommend for children

KJ
KeionnaJ
1 review
Dined on September 1, 2019
Overall1food1service5ambience5

Me and my kids became very sick after eating there I don’t know what exactly what did it but we did

OT
OpenTable Diner
1 review
Dined on August 30, 2019
Overall5food5service5ambience5

Fun time with my kids

IM
vipIrhadM
Houston
9 reviews
Dined on August 24, 2019
Overall5food2service5ambience5

Service was perfect food nothing special

GG
GusG
Houston
1 review
Dined on August 24, 2019
Overall5food4service5ambience4

Loved and appreciated the attentiveness by the waiter and management who checked in on us periodically. The kids had a great time on their Back to School family lunch. The only thing I could mention as a help for the older clients was to add more lighting. Was so dark and appreciated the lighting display just so we could see a little more. :-) Till the next...

ML
MattL
Tampa
3 reviews
Dined on August 10, 2019
Overall4food3service4ambience5

So fun for kids, they love the decor and animations! Our bill was incorrect and annoying to have to negotiate to get billed properly on their Landry's Select Club promotions...when they are the ones that offer and market them to us!

j
johnh
1 review
Dined on August 3, 2019
Overall1food1service3ambience3

Food was horrible and over priced 30 dollars for a plate of cold horrible unbeatable fish and scallops and shrimp that was fast food quality at best . Have had better food at drive up windows . When you come to bring me my check and my plate looks same as it did when you bring it to me . You think some questions should be asked . I would never complain at a restaurant . Shouldn’t have to . Good management should see this issue

CC
CC23
Corpus Christi
1 review
Dined on August 2, 2019
Overall3food3service1ambience4

Wait staff were lazy, inattentive and after telling them that my son was Autistic and not good with loud noises they put my family right by the waterfall in the restaurant

TT
vipTandT
Houston
25 reviews
Dined on July 25, 2019
Overall5food5service5ambience5

We had a great meal and experience at the Rainforest Cafe in Katy Mills. The staff was attentive and the food well prepared and presented. We'll be back!

GC
GingerC
1 review
Dined on July 24, 2019
Overall5food5service5ambience5

Staff was very friendly and food was great! Thank you for singing Happy Birthday to my son too!

G
Ging
1 review
Dined on July 16, 2019
Overall5food4service5ambience4

We went for a last minute birthday celebration. Reserved a table and it was ready and waiting. Got treated very well! Manager, waiter and even the chef came out to make sure food was to our liking and everything was going well. They were extremely attentive to us, even the children.

BV
BrandiV
1 review
Dined on July 13, 2019
Overall2food1service2ambience4

The place is way overpriced a club sandwich should not cost $15.92 plus your drink it should not be $20or a club sandwich. However it's a themed restaurant so it's understandable. My steak was okay but no seasoning my mashed potatoes tasted gross. I love red potatoes and do not know what was in those. They were Bland with no seasoning and whipped way too much. the shrimp was good but they were not crispy fried shrimp like the menu said the battery was soggy my husband had the chicken parmesan which was huge piece of chicken that may have been worth the price but I don't think $24 was worth it. My nephew had the fish and chips the fish pieces were big. Again it's understandable the prices because it's a theme restaurant. My total bill was $99 for four people for food that was not so good. We had a $50 Landry's coupon so the difference was $49. I gave the waitress $50 and she came back and told me I only gave her 30 which was completely not true. However I can't argue because there's no proof I didn't but I know I gave her $50 my husband saw me give her $50 but somehow I magically only gave her 30 so I had to Shell out yet another $20. I will never ever come here again and I review a lot of places. My kids ages 16 and 14 thought it was completely cheesy and stupid. It is fun for small children however most parents with small children are on a budget in this place has outrageous. And before you say it I'm not a cheapskate either I don't mind paying high prices for quality food. But the waiters and waitresses don't even dress up. All it is is a bunch of jungle plastic Vines hanging down with a couple of animatronic Gorillaz. It's not even really that themed as there's no interaction from the wait staff. It said we were going to go on a safari. But we didn't even get a little tour.

AL
AngelineL
Houston
2 reviews
Dined on July 12, 2019
Overall3food3service3ambience3

We specifically requested a table with great views of the fish for our grandchildren. There are NO FISH in the large fish tanks!!

OT
OpenTable Diner
Houston
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

4 out of our 5 member party had never been! All loved it! Food is significantly improved from the last time I dined there!

LO
LacyO
Houston
5 reviews
Dined on July 6, 2019
Overall5food5service5ambience5

Reunion of past school friends.

IM
vipIrhadM
Houston
10 reviews
Dined on June 29, 2019
Overall5food2service5ambience5

Overpriced what you get

SD
StaceyD
1 review
Dined on June 20, 2019
Overall3food3service3ambience4

Food and drinks very overpriced but fun atmosphere for kids ages 3-18.

JM
JavierM
1 review
Dined on June 15, 2019
Overall3food4service3ambience4

Our waiter took for ever to bring our drinks after he took the order

OT
OpenTable Diner
Houston
1 review
Dined on June 11, 2019
Overall3food3service4ambience4

My grandson had a really good time with the ambiance

k
kristin
1 review
Dined on June 8, 2019
Overall3food1service4ambience5

The food was not good. The waitress took too long to check on us.

KG
KiranpalG
Baltimore
1 review
Dined on June 3, 2019
Overall5food5service5ambience5

We really enjoyed the food and service! Thank you! We will return again!

SB
ShelleyB
1 review
Dined on May 31, 2019
Overall5food5service5ambience5

The food was great! Our server was so friendly and knowledgeable. His name was Albert and he was very polite.

A
Adriana
Houston
4 reviews
Dined on May 24, 2019
Overall5food5service5ambience5

The environment was an experience. Our waiter was just great! The only problem we had was that we had a 7p reservation, and we ended up sitting down at 7:30p because they gave our table to another group of people.

BS
BeccaS
1 review
Dined on May 24, 2019
Overall3food3service4ambience4

Not the best way to spend $75 on lunch. Took two hours from sitting down to leaving, food was really overpriced for the flavor and quantity, hard to keep kids entertained so long. Our waiter was very nice but I think the kitchen was slow, even though it wasn’t crowded at all. That was the first and last time we go there.

FAQs

Rainforest Cafe - Katy Mills is rated 3.9 stars by 97 OpenTable diners.

Rainforest Cafe - Katy Mills does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

You can book this restaurant by choosing the date, time and party size.