Rainforest Cafe - Grapevine Mills

4.1
555 Reviews
$30 and under
American
You don’t have to travel far to dine in a tropical rainforest, It’s a safari for the senses. Our menu contains an array of delicious items and tropical treats you’re sure to go WILD for. End your journey with the out-of-this-world VOLCANO dessert. Discover the rainforest, complete with cascading waterfalls, tropical rainstorms, trumpeting elephants and entertaining gorillas. It’s not just another meal; it’s an adventure! Don’t forget to take a journey through our Retail Village.

Support Rainforest Cafe - Grapevine Mills during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 555 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.7
food
4.2
service
4.5
ambience
3.6
value
Noise · Moderate
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H
Hope
1 review
Dined 4 days ago
Overall1food3service1ambience5

Horrible service. I am so disappointed. Drove two and half hours for my son’s birthday dinner. Didn’t receive all the food we ordered. Steak was over cooked and hard to chew.

Our waitress took forever to come back to check on us after food was dropped off. Never sang happy birthday. So I ended up just asking for boxes and the check.

FYI.. They also don’t do the sparkling volcano cakes anymore…which I understand the whole safety issue. BUT, that should’ve been stated on the website instead of it being advertised otherwise.

We are in the food service industry…which makes me hate to have to leave this review, but I would also like to know when I’m doing wrong. Hopefully things can be fixed. We had a 6pm reservation on Open Table and sat at table 84.

NL
NidiaL
1 review
Dined 5 days ago
Overall2food3service1ambience3

Service was not good, food taste was good ,pricey and not much of variation on menu

OT
OpenTable Diner
Dallas
2 reviews
Dined 6 days ago
Overall4food4service4ambience5

Overall it was a good time. We did get seating with the wrong amount of chairs, the wrong amount of adult/kid menus and we didn't get any service for 10 minutes until we asked someone. They did apologize and provided chips and queso on the house. They were out of kids souvenir cups and light up cups but to be expected during this Covid nonsense of shortage of supplies. The kids loved it and had a great time - that's what mattered most to me.

IL
ILTJH
1 review
Dined 6 days ago
Overall5food5service5ambience5

We enjoyed our visit because we do not have one in Louisiana so this was a treat for our family and the cheer squad we brought!!

KM
KennishaM
1 review
Dined on January 20, 2022
Overall3food2service4ambience5

Everything was nice but the food menu needs to be upgraded, my kids pizza looked and tasted like it was cooked in a microwave. Also my shrimp tasted rubbery and i spent almost $200.00 there. The ambiance and service is the only reason I would go there but the food is to high to taste like that and the drinks were tasty as well.

OT
OpenTable Diner
Dallas
1 review
Dined on January 20, 2022
Overall5food5service5ambience5

My daughter's 1st birthday!

OT
OpenTable Diner
1 review
Dined on January 19, 2022
Overall5food3service5ambience5

One year birthday

RA
vipRobinA
Las Vegas
4 reviews
Dined on January 17, 2022
Overall5food5service5ambience5

Great place to take kids! Service was great and their hamburger was good!

PR
PeterR
San Francisco
2 reviews
Dined on January 9, 2022
Overall5food5service5ambience5

We were celebrating our traditional Yes Day with our four girls! They had a blast!

SR
ScottR
Dallas
1 review
Dined on January 9, 2022
Overall3food1service4ambience3

Food wasn't very good. Pricey too. Employees were great tho.

L
Lisa
1 review
Dined on January 8, 2022
Overall4food2service5ambience5

I love the atmosphere and the service was great. We’ve been here a few times for our kids birthdays and each time we agree the food really isn’t all that great. But the kids enjoy going here. Yesterday was our first time getting slushees for the kids and I wish I would’ve known they were gonna be $9 each. I also didn’t know they came in cool cups but again I didn’t ask for the cups and wish I had known the price before hand. Besides that, everything else is fine.

AF
AimeeF
1 review
Dined on January 8, 2022
Overall5food4service4ambience5

Very cool experience for our family! The food wasn’t amazing, but it was pretty good.

JH
JenniferH
1 review
Dined on January 8, 2022
Overall2food1service5ambience4

I ordered a gluten free hamburger bun, as I am allergic to wheat. Must not have been, I got incredibly sick.l and was sick all afternoon. Service was fantastic, the waiter was excellent.

OT
OpenTable Diner
Dallas
1 review
Dined on January 3, 2022
Overall5food4service5ambience5

Grandkids love it.

M
Musa
1 review
Dined on January 2, 2022
Overall2food2service3ambience3

Charged me for an extra item I never ordered and no one explained to me that it was not part of the meals we ordered.

MH
MonicaH
Dallas
1 review
Dined on December 31, 2021
Overall5food4service5ambience5

Great time had by our family. Food was good. Gluten-free options which is needed for myself so that was very helpful. My kiddos loved the atmosphere and all the animals.

OT
OpenTable Diner
Dallas
2 reviews
Dined on December 31, 2021
Overall2food1service3ambience3

The food was pretty bad. The place looked dirty.

DR
DianaR
1 review
Dined on December 30, 2021
Overall1food1service1ambience1

HORRIBLE SERVICE Never going back waiter was short and rude didn’t really bother to check on us most of the time we were just looking around waiting for him. Drinks took 20 minutes just to say they didn’t have collectible cups, that they ran out in the morning and 2 seconds later we saw a waiting coming out with some. He didn’t even drop off our food someone else did. Didn’t bring condiments. Horrible horrible and food was mediocre

OT
OpenTable Diner
Richmond
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

Great visit. Greeted by manager, server was very attentive.

b
brandiv
1 review
Dined on December 28, 2021
Overall1food1service3ambience1

It was awful! The food took and hour and half to come out and it wasn’t even warm! We have eat at the one in Galveston Texas and it was so good! But this one is terribly bad idk if it’s the manager! The workers that were in there were incredibly rude and we can guarantee that WE WONT BE BACK!

J
Jenna
1 review
Dined on December 28, 2021
Overall5food5service5ambience5

Although clearly understaffed our experience was pretty good. The servers were very friendly and the food was tasty. Only thing that could have been better was that the restrooms were a bit messy and needed attention.

AM
AllyssaMC
1 review
Dined on December 27, 2021
Overall5food4service5ambience5

Our toddler girls loved the experience.
Food was ok but service good

AB
AshleyB
1 review
Dined on December 27, 2021
Overall4food4service5ambience5

The rainforest is the reason people go there and it doesn't disappoint. Food is expensive, but tastes pretty good. Our server, Justin was working the Bar and waiting tables and his energy was contagious! We had a great time!

OT
OpenTable Diner
Oklahoma City
1 review
Dined on December 26, 2021
Overall2food3service1ambience4

Our food was good, but it took an extremely long time to get. We have little ones who were impatient. 2 kids meals, a burger, and steak and shrimp ordered and we waited over 40 mins for those items. It would take our waiter 10 mins to even bring the 2 things we asked for. Not to mention an extremely long wait time for check, to be sat, when the restaurant was maybe 20% full if that.

CJ
ContesaJ
1 review
Dined on December 23, 2021
Overall5food4service4ambience5

It was awesome food, service and atmosphere. Our teenagers enjoyed it as well.

OT
OpenTable Diner
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

We loved everything about our experience! Met our new foster grandsons in town from Ruidoso, New Mexico, and they loved it! Too pricey for this family except for once in a blue moon!

OT
OpenTable Diner
Amarillo
1 review
Dined on December 21, 2021
Overall5food5service5ambience5

Daughter birthday

CH
ChelsiH
1 review
Dined on December 21, 2021
Overall3food3service3ambience4

Staff was not friendly and apparently way to busy to give full instructions on what they require while waiting for your reservation so you have to stand in a long line all over again to find out you just need to step over a foot and wait there..

DR
DonnaR
1 review
Dined on December 20, 2021
Overall4food5service5ambience5

We understand that every business is having difficulty getting employees. It took a long time to get our food but the noise level was not too loud so we had a nice time talking with our friends. Every year we come to celebrate the life of my sister who passed away 16 years ago. Thank you for still being open.

SH
SumikoH
Miami
1 review
Dined on December 19, 2021
Overall4food4service5ambience5

We had a good time.

JS
JayS
1 review
Dined on December 18, 2021
Overall1food1service1ambience3

Our food was terrible, service was worse. Incredibly expensive for what you get. The line outside was crazy and the wait was 2 hours even though 80% of the restaurant was empty.

OT
OpenTable Diner
Cincinnati
2 reviews
Dined on December 17, 2021
Overall5food4service5ambience5

Fun adventure with kids!

OT
OpenTable Diner
Dallas
1 review
Dined on December 17, 2021
Overall5food3service5ambience5

Accommodations for children with special needs is phenomenal! Adaptive highchairs, allergen friendly menus, all the things!

CT
ChristineT
New York Area
3 reviews
Dined on December 17, 2021
Overall1food1service1ambience1

Last visit for our family. It’s the same thing everything. We get seated then have to wait 30 minutes before anyone comes over to ask for our drinks. Because this is always the case for us we have learned to order with our waters however they is an epic fail as well. Appetizers and food was all brought out together 30 more minutes after our drinks came. We did ask for appetizers to come first and not with everyone’s food but as always same thing. I did speak to the manager and told him at this point it our own fault to continually to bring our children here knowing they have poor service (pre Covid) poor food and just terrible management to not want to better their establishment. Be prepared to wait a very long time to get in, to order your drinks and lastly to get your overly priced horrible food. FYI- do not order souvenir drink glass, they brought my drink out and when I asked them to box the glass he guy told me “Sorry we actually do not have any souvenir glasses due to Covid” not prob but I told him it would be very nice for the staff to inform the customers of this before bringing the drink out knowing they are not sending the glass home with them. I told the manager it was very unprofessional for his staff to not be upfront about this and he said we do take off $4.00 for your $15.00 drink 😂😂😂 Really, it truly is my own fault for coming here again with the same horrible service.

T
Tiff
1 review
Dined on December 12, 2021
Overall3food2service5ambience5

The food was in overpriced and not too good. Our waitress was really awesome!! I won’t be back

OT
OpenTable Diner
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

We knew the atmosphere would be fun but the food was also excellent!!

MW
MecoW
New Orleans
1 review
Dined on December 10, 2021
Overall5food4service5ambience5

Server was very pleasant. Our food was brought out hot and in a timely manner.

D
Dave
Dallas
16 reviews
Dined on December 10, 2021
Overall4food3service4ambience4

Fun place to take kids. On the expensive side for what you get, but worth it for young kids. The 4 year old grandson loves it.

MT
MaryT
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

So much fun!!! Would definitely go back! This is a must if you are in the area!!

MI
MatthewI
1 review
Dined on December 5, 2021
Overall5food5service5ambience5

We love Rainforest Cafe! We always take the kids when we’re in town.

FAQs

You can order delivery directly from Rainforest Cafe - Grapevine Mills using the Order Online button. Rainforest Cafe - Grapevine Mills also offers delivery in partnership with Uber Eats. Rainforest Cafe - Grapevine Mills also offers takeout which you can order by calling the restaurant at (972) 539-5001.

Rainforest Cafe - Grapevine Mills is rated 4.1 stars by 555 OpenTable diners.

Rainforest Cafe - Grapevine Mills does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.