Rainforest Cafe - Chicago Gurnee
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Nice experience. Kids loved the balloon animals.
Average food for the price. A tall beer and a short beer are the same ounces but double the price on the tall glass
Just a wonderful place to bring the kids! Good food, good drinks, and a cartoonishly fun ambiance. And really, the ambiance for the kids is why we come here and it works every time! The servers are extremely professional and on point, and it’s so fun to have the balloon animal maker come around. Will definitely come back!
We took out daughter for the first time and were bummed to discover no fish but other than that it was a great experience! Our waitress was attentive, and funny, and the food was amazing.
Was a nice time with my mom for lunch and brought back lots of childhood memories!
Server was fantastic and very patient. We came in late and it was almost closing time but he still gave great service.
The food was terrible and the menu was less than 1/2 of what it used to be. Server literally took 15 minutes to bring our drinks and there were only 2 other tables sat in the entire restaurant.
Great food and service, great location inside nice mall
Great service and meal
good food, good service this go' round. it had been quite a few years since dining at Rainforest. always good food and usually good service. Thanks!
Food was good. Service was great. Minor issues but staff corrected them immediately. Staff was attentive. My son had amazing birthday!!
Amazing place for kids! Our server Theresa was the best and made our 5yr feel really special on his bday.
Great food and even better customer service. We all were very impressed and can’t wait to go back!
We love Rainforest Cafe! The ambiance is always magical!
Nice animatronics, Disney kind of atmosphere. A little high price but a fun dining experience. Do get a reservation, no telling what your wait might be if you casually show up. Lots of sparkler volcano desserts being ordered.
Overall, great place & food was delicious although now there’s a limited menu. Great place to celebrate Birthdays!
my hubby and i had a great time . the food was really good and so was the service. we loved the atmosphere as well.
Waiter was amazing, very attentive and friendly. Menu was very small. The food was very over priced, wasn't very good. Kids Mac and cheese was kraft.. Just poor quality over all. Kids dessert was watery pudding. Very disappointed in everything but our Waiter.
I love the way the staff treats my God Child.
They are so nice to him.
Disappointing how far the brand has declined over the years. The menus is subpar at best. Very little to chose from. Maybe 16 items total? Service was good. Restaurant was clean. Should put something in the tanks since you took all the fish out.
It was not busy at all and we got sat in the middle of the room, I had requested to be near the animals as this was my kids first time being there. The waitress was okay, she didn’t seem too happy to be there. I ordered ribs which were good, it came with a side of cole slaw that was so dry and not very tasty. The only thing good was the fries. We also ordered dessert which were cupcakes and those tasted horrible. It wasn’t a nice experience and I would have much rather went to the one Downtown Chicago if I didn’t close. I was also overcharged. Kids are supposed to eat for 99 cents in September and I was still charged $7.99 for each child. Overall, the food was okay. Customer service could have been a lot nicer and food could have been a lot tastier.
It was a nice experience. My daughter enjoyed her birthday dinner.
Perfect all atound
plus was the balloon guy
The theme is so fun and decor is amazing. Our server Theresa was awesome! Very personable and on top of things. Food was good. We were a little disappointed the Cobb Salad is no longer on the menu and that the menu was smash. The drinks did not disappoint. They were tasty and the take home glasses are very cute as well.
Only two people in the kitchen so it was extremely slow although our waitress was very gracious. We paid an extraordinary amount of money for the “ambiance” and an OK meal. The animatronics were down because of a “broken compressor”. All I got was an OK meal and some disappointed kids. i just wanted to make our son’s birthday special End I Rainforest Cafe Gurnee failed. I understand / I know there’s shortages in staffing everywhere, I thought the staff. They accommodated a request for modifying our reservation. But really the product in it in and of itself was lacking 100%.
Was really good. Pretty pricy, but for special occasions it would be worth it. We spent 55.00 (not including tip) for 2 moderate sized dishes and 2 sodas.
Everything we had was wonderful. I love the Penne Pasta with Shrimp.
The animals weren’t working. We were not informed of this when we check in. The Thunder and lightning weren’t working. We never saw our waitress they gave us the wrong order. It was an awful experience we’ll never come back
Amazing staff and service, the hostess is pure platinum
I was surprised at how good my hawaiin salmon and my husband's fish tacos were! I did not expect that from the rainforest cafe. My child loves the place and the balloon artist was great. They honored my request to have a more secluded table and our waitress was very nice and prompt. She even asked if our kids meals should come out prior to ours which was amazing because they were hungry!
Overall, we had a great time. Make a reservation and have fun!
Our white haired waitress was the very best!! She was soooo nice. There is another waitress we like with a ponytail. The waitress that know and love the little 10 year old customer.
They are always so nice, kind and patient with him. We go almost once a week, because he loves RFCAFE SO MUCH!!
My family and I had such a great experience! The food was delicious. The service was awesome. And they even had a balloon artist going around making balloon animals for the kids, it was so cool the kids loved it. Definitely recommend. Just make sure you make reservations ahead of time!
We came for lunch. The food was delicious as usual but we come for the atmosphere. Very few of the animals were animated like usual. The alligator and snake was still and during the thunderstorm the animals didn’t move much more than they were the whole time we were there. We have come to expect a floor show of sorts and that was missing
Service eas excellent. Ambiance awesome. Limited menu due to Covid but choices enough to mKe most dinners happy. I enjoyed it very much.
Not worth wasting your time going there. Food was ok at best
Our hostess was very good. He was polite and nice.
Awesome experience for the kids and adults alike.
Two of our orders were wrong. One came back wrong a second time. The bill had charges that weren’t ours. Our waitress was crabby.
Service was slow but understood due to all places being under staffed. Meals though were either cold or over cooked.
You can order delivery directly from Rainforest Cafe - Chicago Gurnee using the Order Online button. Rainforest Cafe - Chicago Gurnee also offers takeout which you can order by calling the restaurant at (847) 855-7800.
Rainforest Cafe - Chicago Gurnee is rated 4.1 stars by 121 OpenTable diners.
Rainforest Cafe - Chicago Gurnee does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.