Rainforest Cafe - Chicago Gurnee

4.1
121 Reviews
$30 and under
American
You don’t have to travel far to dine in a tropical rainforest, It’s a safari for the senses. Our menu contains an array of delicious items and tropical treats you’re sure to go WILD for. End your journey with the out-of-this-world VOLCANO dessert. Discover the rainforest, complete with cascading waterfalls, tropical rainstorms, trumpeting elephants and entertaining gorillas. It’s not just another meal; it’s an adventure! Don’t forget to take a journey through our Retail Village.

Support Rainforest Cafe - Chicago Gurnee during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 121 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.3
service
4.3
ambience
3.7
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5food4service4ambience5

Nice experience. Kids loved the balloon animals.

MG
MarkG
1 review
Dined 3 days ago
Overall2food2service3ambience4

Average food for the price. A tall beer and a short beer are the same ounces but double the price on the tall glass

D
David
Chicago
14 reviews
Dined on November 21, 2021
Overall4food4service5ambience5

Just a wonderful place to bring the kids! Good food, good drinks, and a cartoonishly fun ambiance. And really, the ambiance for the kids is why we come here and it works every time! The servers are extremely professional and on point, and it’s so fun to have the balloon animal maker come around. Will definitely come back!

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall4food4service4ambience4

We took out daughter for the first time and were bummed to discover no fish but other than that it was a great experience! Our waitress was attentive, and funny, and the food was amazing.

JH
JamieH
1 review
Dined on November 17, 2021
Overall5food5service5ambience5

Was a nice time with my mom for lunch and brought back lots of childhood memories!

CA
CherylA
1 review
Dined on November 15, 2021
Overall5food5service5ambience5

Server was fantastic and very patient. We came in late and it was almost closing time but he still gave great service.

OT
OpenTable Diner
1 review
Dined on November 11, 2021
Overall4food3service3ambience4

Veterans Day

MZ
MonicaZ
Chicago
1 review
Dined on October 30, 2021
Overall1food1service2ambience3

The food was terrible and the menu was less than 1/2 of what it used to be. Server literally took 15 minutes to bring our drinks and there were only 2 other tables sat in the entire restaurant.

E
Elliot
1 review
Dined on October 29, 2021
Overall5food5service5ambience5

Great food and service, great location inside nice mall

OT
OpenTable Diner
2 reviews
Dined on October 29, 2021
Overall5food4service5ambience5

Great service and meal

HS
HowardS
1 review
Dined on October 25, 2021
Overall5food5service5ambience5

good food, good service this go' round. it had been quite a few years since dining at Rainforest. always good food and usually good service. Thanks!

AR
AshleyR
Chicago
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

Food was good. Service was great. Minor issues but staff corrected them immediately. Staff was attentive. My son had amazing birthday!!

MJ
MandyJoJo
1 review
Dined on October 9, 2021
Overall5food4service5ambience5

Amazing place for kids! Our server Theresa was the best and made our 5yr feel really special on his bday.

JS
JustinS
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Great food and even better customer service. We all were very impressed and can’t wait to go back!

C
Chicago
Las Vegas
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

We love Rainforest Cafe! The ambiance is always magical!

TR
TimothyR
Chicago
1 review
Dined on October 3, 2021
Overall4food4service4ambience4

Nice animatronics, Disney kind of atmosphere. A little high price but a fun dining experience. Do get a reservation, no telling what your wait might be if you casually show up. Lots of sparkler volcano desserts being ordered.

SA
SylviaA
Chicago
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Overall, great place & food was delicious although now there’s a limited menu. Great place to celebrate Birthdays!

s
sharonb
1 review
Dined on September 28, 2021
Overall5food5service5ambience5

my hubby and i had a great time . the food was really good and so was the service. we loved the atmosphere as well.

SS
SaraS
1 review
Dined on September 27, 2021
Overall2food1service5ambience5

Waiter was amazing, very attentive and friendly. Menu was very small. The food was very over priced, wasn't very good. Kids Mac and cheese was kraft.. Just poor quality over all. Kids dessert was watery pudding. Very disappointed in everything but our Waiter.

JW
JuliaW
Chicago
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

I love the way the staff treats my God Child.

They are so nice to him.

c
cayla
1 review
Dined on September 17, 2021
Overall2food2service4ambience2

Disappointing how far the brand has declined over the years. The menus is subpar at best. Very little to chose from. Maybe 16 items total? Service was good. Restaurant was clean. Should put something in the tanks since you took all the fish out.

MA
MadilynA
1 review
Dined on September 14, 2021
Overall2food2service2ambience2

It was not busy at all and we got sat in the middle of the room, I had requested to be near the animals as this was my kids first time being there. The waitress was okay, she didn’t seem too happy to be there. I ordered ribs which were good, it came with a side of cole slaw that was so dry and not very tasty. The only thing good was the fries. We also ordered dessert which were cupcakes and those tasted horrible. It wasn’t a nice experience and I would have much rather went to the one Downtown Chicago if I didn’t close. I was also overcharged. Kids are supposed to eat for 99 cents in September and I was still charged $7.99 for each child. Overall, the food was okay. Customer service could have been a lot nicer and food could have been a lot tastier.

CK
CandaceK
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

It was a nice experience. My daughter enjoyed her birthday dinner.

G
Gordon
Milwaukee
2 reviews
Dined on September 10, 2021
Overall5food5service5ambience5

Perfect all atound
plus was the balloon guy

TG
TG413
1 review
Dined on September 6, 2021
Overall4food3service5ambience5

The theme is so fun and decor is amazing. Our server Theresa was awesome! Very personable and on top of things. Food was good. We were a little disappointed the Cobb Salad is no longer on the menu and that the menu was smash. The drinks did not disappoint. They were tasty and the take home glasses are very cute as well.

GF
GinaF
Chicago
1 review
Dined on September 4, 2021
Overall1food4service4ambience1

Only two people in the kitchen so it was extremely slow although our waitress was very gracious. We paid an extraordinary amount of money for the “ambiance” and an OK meal. The animatronics were down because of a “broken compressor”. All I got was an OK meal and some disappointed kids. i just wanted to make our son’s birthday special End I Rainforest Cafe Gurnee failed. I understand / I know there’s shortages in staffing everywhere, I thought the staff. They accommodated a request for modifying our reservation. But really the product in it in and of itself was lacking 100%.

V
Vanessa
Chicago
1 review
Dined on September 4, 2021
Overall4food4service3ambience4

Was really good. Pretty pricy, but for special occasions it would be worth it. We spent 55.00 (not including tip) for 2 moderate sized dishes and 2 sodas.

PM
ProfessionalMomPhyllis
1 review
Dined on September 4, 2021
Overall5food5service5ambience4

Everything we had was wonderful. I love the Penne Pasta with Shrimp.

TC
ThomasC
1 review
Dined on September 4, 2021
Overall1food1service1ambience1

The animals weren’t working. We were not informed of this when we check in. The Thunder and lightning weren’t working. We never saw our waitress they gave us the wrong order. It was an awful experience we’ll never come back

L
Leap36
Milwaukee
4 reviews
Dined on September 4, 2021
Overall5food5service5ambience5

Amazing staff and service, the hostess is pure platinum

MS
MichelleS
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

I was surprised at how good my hawaiin salmon and my husband's fish tacos were! I did not expect that from the rainforest cafe. My child loves the place and the balloon artist was great. They honored my request to have a more secluded table and our waitress was very nice and prompt. She even asked if our kids meals should come out prior to ours which was amazing because they were hungry!

Overall, we had a great time. Make a reservation and have fun!

JW
JuliaW
Chicago
2 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Our white haired waitress was the very best!! She was soooo nice. There is another waitress we like with a ponytail. The waitress that know and love the little 10 year old customer.
They are always so nice, kind and patient with him. We go almost once a week, because he loves RFCAFE SO MUCH!!

OT
OpenTable Diner
Chicago
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

My family and I had such a great experience! The food was delicious. The service was awesome. And they even had a balloon artist going around making balloon animals for the kids, it was so cool the kids loved it. Definitely recommend. Just make sure you make reservations ahead of time!

SK
SusanK
Chicago
1 review
Dined on August 24, 2021
Overall3food5service4ambience2

We came for lunch. The food was delicious as usual but we come for the atmosphere. Very few of the animals were animated like usual. The alligator and snake was still and during the thunderstorm the animals didn’t move much more than they were the whole time we were there. We have come to expect a floor show of sorts and that was missing

KC
KellyC
Chicago
2 reviews
Dined on August 17, 2021
Overall5food4service5ambience5

Service eas excellent. Ambiance awesome. Limited menu due to Covid but choices enough to mKe most dinners happy. I enjoyed it very much.

P
Private
1 review
Dined on August 15, 2021
Overall3food2service3ambience2

Not worth wasting your time going there. Food was ok at best

OT
OpenTable Diner
San Francisco
2 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Our hostess was very good. He was polite and nice.

k
karinaj
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Awesome experience for the kids and adults alike.

AP
AnnP
1 review
Dined on August 7, 2021
Overall1food1service1ambience5

Two of our orders were wrong. One came back wrong a second time. The bill had charges that weren’t ours. Our waitress was crabby.

JB
JillB
1 review
Dined on August 7, 2021
Overall5food3service4ambience5

Service was slow but understood due to all places being under staffed. Meals though were either cold or over cooked.

FAQs

You can order delivery directly from Rainforest Cafe - Chicago Gurnee using the Order Online button. Rainforest Cafe - Chicago Gurnee also offers takeout which you can order by calling the restaurant at (847) 855-7800.

Rainforest Cafe - Chicago Gurnee is rated 4.1 stars by 121 OpenTable diners.

Rainforest Cafe - Chicago Gurnee does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.