Quince Lakehouse

Quince Lakehouse​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. OT

   OpenTable ダイナー VIP

   サンフランシスコ・ベイ周辺評価・口コミ (2)

   3.0

   1日前にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 1
   4. 雰囲気 4

   Super loud. Couldn’t hear each other. We moved to a new area which was likely harder in the service team. But food came out sporadically and when I asked what was on a given dish they neglected items that my kid was allergic to. Flowers on the table dead and moldy a sign of my enthusiasm for this place. Great views of the water tho.
   

   Quince Lakehouse本日返信済み

   Thank you for your feedback. We’re very sorry to hear about the noise level, service challenges, and especially the oversight regarding your child’s food allergies — that is absolutely not acceptable and will be addressed immediately with our team. We'd also like to apologize for the neglected table details, such as the flowers, which should reflect the care we strive to put into every visit. If you're open to it, we’d greatly appreciate the opportunity to make this right — could we have our manager reach out to you directly? Please let us know the best way to contact you.
   

   この情報は役に立ちましたか？

2. I

   Inga

   サン アントニオ評価・口コミ (2)

   2.0

   2日前にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   Made a reservation at 7 and got sat at 8! Missed the sunset and threw our night off schedule. Yes, we got free apps but sometimes that’s not the point.
   

   Quince Lakehouse本日返信済み

   Hi Inga, Thank you for sharing your feedback. We're really sorry to hear that the delay affected your experience and that you missed the sunset — we understand how important timing is, especially when you're looking forward to something special. While we’re glad you enjoyed the complimentary appetizers, we truly regret that we didn’t meet your expectations. We’d love to make it up to you on your next visit, and we hope to provide a seamless and memorable experience. Please feel free to reach out if you’d like to discuss this further.
   

   この情報は役に立ちましたか？

3. W

   Whitney

   ミネアポリス・セントポール評価・口コミ (3)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had a great dinner with excellent food and great views
   

   Quince Lakehouse本日返信済み

   Thank you, Whitney! We’re so glad you had a great dinner and enjoyed the food and views. We can’t wait to welcome you back for another fantastic experience at Quince!
   

   この情報は役に立ちましたか？

4. J

   Jaime A

   オースティン評価・口コミ (2)

   4.0

   3日前にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 5
   4. 雰囲気 4

   Our only complaint is that the music too loud!! Everything else just right. Great service and a beautiful spot.
   

   Quince Lakehouse本日返信済み

   Thank you, Jaime! We're glad you enjoyed the service and the setting. We appreciate your feedback about the music volume and will share it with our team to help improve the experience. Hope to see you again soon!
   

   この情報は役に立ちましたか？

5. A

   Anne VIP

   ヒューストン評価・口コミ (36)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Great food and ambiance. I put in the notes it was my husbands birthday but they did not acknowledge. Other than that it was fantastic!
   

   Quince Lakehouse本日返信済み

   Thank you, Anne! We’re so glad you enjoyed the food and ambiance and that your overall experience was fantastic. That said, we sincerely apologize for missing the birthday note — we completely understand how important those moments are and regret not acknowledging your husband’s celebration. We hope to make it up to you both on your next visit and truly appreciate your kind words despite the oversight. Looking forward to welcoming you again soon!
   

   この情報は役に立ちましたか？

6. M

   Marti

   パームスプリングス・パームデザートの都市評価・口コミ (4)

   3.0

   4日前にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 5
   4. 雰囲気 4

   service was very good, food wasn’t up to par. it was ok but not that good. They have pictures online of food presentation and what is served isn’t the same at all.
   

   Quince Lakehouse本日返信済み

   Hi Marti, Thank you for your feedback — we’re glad to hear you received very good service from Khalid. We're sorry, however, that the food didn't meet your expectations and that the presentation didn't align with what you saw online. We take this seriously and would like the opportunity to follow up with you directly. Could you please confirm if you're open to being contacted by our manager? We truly value your input and would appreciate the chance to make things right.
   

   この情報は役に立ちましたか？

7. V

   Virginia VIP

   ヒューストン評価・口コミ (11)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   What a lovely spot to getaway for a great meal! The lakeside spot is stunning. We could have sat there for hours. The interior is also stunning. Parking is plentiful.
   

   Quince Lakehouse7日前に返信済み

   Thank you, Virginia! We’re so glad you enjoyed the stunning lakeside setting and had a relaxing time. Chris will be thrilled to hear your kind words—he’s truly fantastic! We look forward to your next visit.
   

   この情報は役に立ちましたか？

8. j

   jenna

   オレンジ カウンティ評価・口コミ (3)

   3.0

   2025年4月26日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   Quince is a pretty place with a pretty view, but feel like one of those places that’s goal is to turn as many tables as they can in a short period of time. We ordered appetizers & drinks and the server took our main course order at the same time. They ended up bringing out my husbands main course before anything else, the server took it back to the kitchen but when it came out again we could tell it was the same dish & just had been kept under the warmer. It was a very pricey, very mediocre meal Unfortunately
   

   Quince Lakehouse6日前に返信済み

   Thank you, Jenna. We're truly sorry to hear that your experience didn’t meet expectations, especially given the level of service and quality we strive to provide. We’d really appreciate the opportunity to make this right. Would you be open to our manager reaching out to you directly to discuss your visit?
   

   この情報は役に立ちましたか？

9. P

   Peter VIP

   オースティン評価・口コミ (49)

   4.0

   2025年4月25日にご来店

   1. 総合評価 4
   2. 料理 3
   3. サービス 3
   4. 雰囲気 4

   We have visited Quince three time in the past and this was intended to be nice relaxed evening with decent food. We had noted, in the past, that this was a surprisingly nice restaurant with good food, nice ambiance, attentive and well dressed staff and reasonable prices. We were surprised that the restaurant seems to have degraded in a number of ways but maintained some aspects we like. The bad: 1. The restaurant was dominated by large tables of very noisy guests. 2. Service was very slow and not very attentive. Table was left with used utensils for some time and the food took a long time to come. We had to summon a waiter to get attention to order desserts refill water, order wine etc. 3. Our fresh oysters were ruined by the addition of herbs and spices directly on the oysters and not as a side dish which would be normal. My wife commented that the taste of the oysters was ruined. 4. Staff dress codes seems to have deteriorated. In the past they have been relaxed but tidy and neat. Staff seemed dressed down in a mixture of baggy jeans and rumpled tea shirts. 5. This is quite an expensive restaurant costing $250 including tip for two people. I think the $$ rating is a little optimistic. We did not order a bottle of wine but had it by the glass as my wife only like as single glass of wine with her meal. The good: 1. The wait staff were pleasant and respectful even if slow to respond. 2. My Chilean sea bass was excellent, if over priced. My wife's seared ahi tuna salad was a little overwhelmed by the large amount of Kale, but was well prepared. 3. Dessert (blackberry cobbler) was excellent with light pastry and excellent fruit content. 4. Good selection of wines. 5. Good location although we had booked well in advance we did not get a prime location on the outside floor (we were sat next to the DJ). Overall a slightly disappointing evening from a restaurant we had liked and recommended in the past. I would only recommend now with some reservations.
   

   Quince Lakehouse2025年4月28日に返信済み

   Hi Peter, Thank you for your thoughtful and detailed feedback. We’re very sorry to hear that your recent experience didn’t meet the high standards you had come to expect at Quince. We would appreciate the opportunity to follow up with you directly — could you please confirm if the reservation was under your name and share any additional details you’d like us to know? Thank you again for helping us improve.
   

   この情報は役に立ちましたか？

10. A

    Alisa

    ワシントン DC エリア評価・口コミ (1)

    5.0

    2025年4月24日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 5
    4. 雰囲気 5

    Overall service was amazing and we had the most serene view! Everyone was so kind and made the experience lovely. Angelina provided the best service and we felt very well taken care of. The atmosphere was calm initially then became electric. I had a great time and will definitely be back soon. Thank you!
    

    Quince Lakehouse2025年4月28日に返信済み

    Hi Alisa, Thank you so much for your wonderful review! We're thrilled you enjoyed the serene view, the atmosphere, and the outstanding service from Angelina. We can’t wait to welcome you back again soon!
    

    この情報は役に立ちましたか？