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Nearby points of interest

  1. Distance: 0.01mi
  2. Distance: 0.08mi
  3. Distance: 0.11mi
  4. Distance: 0.12mi
  1. Distance: 0.01mi
  2. Distance: 0.08mi
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About Q at The Empress - The Fairmont Empress Hotel

Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.

721 Government Street
Victoria, BC V8W 1W5
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Northwest

Hours of Operation:

Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm

Cross Street:
Belleville & Goverment Streets

Dress Code:
Smart Casual

Price Range:
CAN$31 to CAN$50

Payment Options
AMEX, MasterCard, Visa

Phone Number:
(250) 389-2727

Website:
http://www.fairmont.com/empress

Parking Details:
Valet or self parking is available in the Fairmont Empress parkade

Executive Chef:
Morgan Wilson

Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.

Private Party Contact:
Dining Reservations: (250) 389-2727

Additional:
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Visit Q at the Empress to indulge in a festive four-course dinner offering. Seatings between 5:00-9:00pm. $79.00 per person. An optional wine pairing can be reserved for an additional $45.00 per person – the perfect holiday celebration!

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

Celebrate the New Year at Q at the Empress with a festive five-course dinner offering. $210.00 per person and $90.00 per person for an optional wine pairing. Enjoy your choice of appetizer and entrée, followed by a grand finale dessert buffet and New Years celebration in the renowned Lobby Lounge.

Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

4.5

ambience

4.2

value

3.8

Noise

Moderate

83% would recommend it to a friend

Special Occasion (13)
Good for Anniversaries (11)
Local Ingredients (10)
See All
Good for a Date (9)
Notable Wine List (9)
Quiet Conversation (8)
Good for Birthdays (7)
Great for Lunch (7)
Romantic (7)
Live Music (6)
Business Meals (5)
Handcrafted Cocktails (5)
Fit for Foodies (4)
Healthy (4)
Neighborhood Gem (4)
Pre/post Theatre (4)
Scenic View (4)
Waterfront (4)
Worth the Drive (4)
Authentic (3)
Bar Seating (3)
Creative Cuisine (3)
Gluten Free Options (3)
Seasonal (3)
Sunday Lunch (3)
Vibrant Bar Scene (3)
Casual (2)
Cozy (2)
Great Beer (2)
Hot Spot (2)
Tasting Menu (2)
Comfort Food (2)
Afternoon Coffee (1)
Afternoon Tea (1)
Good Vegetarian Options (1)
Happy Hour (1)
Late-night Find (1)
Great for Outdoor Dining (1)
Paleo Friendly (1)
People Watching (1)
Quick Bite (1)
Good for Groups (1)
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198 reviews
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·Dined 3 days ago

Menu was somewhat limited for lunch. Would be nice to have the Chactuerie/appetizer option back as a lunch choice (instead as part of the $32 lunch meal). The choices we had were delicious but overall we found the mean very pricey. $6 for a coffee is expensive. I had seafood chowder, coffee and a dessert and with tip my lunch was over $40. That's far too high in my experience.

Tags: Waterfront, Great for Lunch, Quiet Conversation
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food4
ambience4
service4
value2

 
·Dined 4 days ago

Rich and taste food.
Friendly service

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food5
ambience5
service5
value5

vip
 (Vancouver)·Dined 5 days ago

We really enjoyed the food and the service. We always find the quality to be high at Fairmont restaurants.

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food5
ambience4
service5
value4

 
·Dined on December 4, 2017

Yesterday I had lunch with friends who meet annually in December. Until it closed, we met for a decade in the Bengal Room where the food was generous, the atmosphere good and the price reasonable.
I've been to Q twice in the past week. On each occasion there were only a handful of guests.
The food and service are good. The prices are high and the room has the look of a college cafeteria. Something needs to change.
I wish you well but will not be coming again for now. Rachel Wyatt

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food3
ambience1
service4
value2

 
·Dined on December 2, 2017

Our service was great. Was a little surprised that bread before the meal was an extra $12.00. Not used to that in fine restaurants.

What really got my attention occurred at the adjacent table. A wine bottle cork was stubborn and fell apart while removal was attempted. The server retired for assistance. He returned and, discretely, out of view of the customer, a $600 2001 vintage was decanted through a large coffee filter into a carafe, before being served with a flourish sans cork debris.

Tags: Good for Anniversaries
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food4
ambience5
service5
value4

 
·Dined on November 26, 2017

We were celebrating our wedding anniversary and enjoyed the total dining experience. You cannot visit Victoria without stopping at the Empress Hotel. The Q was wonderful.

Tags: Neighborhood Gem, Good for Anniversaries, Romantic, Good for a Date
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food5
ambience4
service5
value4

 
 (Vancouver)·Dined on November 19, 2017

First visit to the remodeled Empress. Q was okay, but not as exciting as we'd hoped. Menu a bit confused, wine list a touch on the expensive side for what I'd call a 4 star, not a 5 star dining experience. Friendly and thoughtful staff. We'll try it again in a few months but it will need to improve to get on our special occasion list. Sad to note the Bengal Lounge was not available. It was a unique experience to be able to offer visitors.

Tags: Notable Wine List, Special Occasion, Business Meals
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food3
ambience4
service4
value4

 
·Dined on November 14, 2017

The food was excellent but the service was puzzling. Throughout our meal we had two servers looking after us. While we had ordered a bottle of water, and it was standing on our table about ½ full, when one of the servers filled our water glasses from a pitcher from his serving table. Huh?
The reason for our meal was a birthday celebration, the ambiance of the room was not conducive to a quiet, personal occasion.
I also resent the condition, that was given during the reservation process, that we could stay no longer than 90 minutes. Most meals don't take longer than that in any case, so why push it? When we arrived at 7pm, the room was less than half full and that didn't change during our stay.
Several people, unknown to us, passing our table, inquired about our enjoyment of our meal. I would have enjoyed it a lot more without these interruptions.
Altogether, the food was good, the rest not so much.

Tags: Quick Bite, Business Meals, Casual
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food4
ambience2
service3
value3

 
·Dined on November 13, 2017

Had lunch at the Q with a girlfriend. I had the salmon with lentils and veg, delicious! My friend had the tuna with rice dish and enjoyed it as well. It wasn't too busy and service was very good.

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food5
ambience5
service4
value4

vip
 (Vancouver)·Dined on November 13, 2017

We really enjoyed all aspects of this restaurant. The service, food and ambiance were all excellent. Fairmont hotels seem to always have a high standard for their dining experiences.

Tags: Vibrant Bar Scene, Fit for Foodies, Great for Lunch, Bar Seating, Sunday Lunch, Good for Birthdays, Good for Anniversaries, Good for a Date, Notable Wine List, Special Occasion, Local Ingredients
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food5
ambience4
service5
value4

 
·Dined on November 13, 2017

Always the best food and service, thanks for another memorable dinner!

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food5
ambience5
service5

vip
 (Key West)·Dined on November 11, 2017

Our meal was delicious and our server, Guy, was fantastic. A great evening.

Tags: Local Ingredients
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food5
ambience5
service5
value4

 
 (Calgary)·Dined on November 3, 2017

We were excited to see the Empress after its major renovation. It is an iconic spot. Unfortunately the restaurant, Q, is not up to snuff. It is a great room with a great looking menu and decent wine list. But the execution of the food is lacking. If I am paying $30-40 for an entree I expect it to be very good and be done with care and attention. The appetizer salads were very good but heavy on acid from the pickled vegies. The sablefish was very small, dwarfed by the 4 potatoes on the plate and had been sitting under a heat lamp for too long. The braised short ribs were greasy with little in the way of an appetizing flavour. Don't get me wrong. The food was palatable but fine dining it is not.

Tags: Romantic, Notable Wine List, Good for Anniversaries
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food3
ambience4
service4
value2

 
 (San Francisco)·Dined on October 30, 2017

It's a very nice place to have a relaxed lunch, They have a Fix menu for less than 30 CAD. Unfortunately, the food is just good, the experience is more about the legendary place and the upscale dining room.

Tags: Cozy, Gluten Free Options, Quiet Conversation, Worth the Drive, Notable Wine List, Good for Anniversaries
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food3
ambience5
service4
value4

 
·Dined on October 29, 2017

It was a lovely setting and the front end staff were very friendly and kind. Our evening was unfortunately spoiled as my invited guests both ordered the same meal as viewed on the menu which was a rice dish with Brussels sprouts, squash and some other ingredients which I can't now remember. What came out did not resemble what was stated in the menu. There was no squash or Brussel sprouts however a lot of mushrooms which was NOT on the menu and which my guests would never have ordered that dish if they knew mushrooms were in it. The dish was sent back and 1 'or 15 minutes later they came back with EXACTLY the same dish!!!
By then my wife and I were finished our dishes and my guests basically said to our server to just forget it as they didn't want to wait anymore and basically had lost their appetite. The manager (I assume as she never introduced herself as such) was really sweet and tried everything in her power to convince my guests to order anything else
on the menu on the house. Unfortunately they were just too fed up to bother and waited for us to have desert and we left. It is obvious to me that neither the servers nor the manager were to blame but someone in the kitchen really needs to pull up their game. This is a beautiful venue and a pricey menu so mistakes like this should not occur and if they do....they should have properly been addressed. Too bad as we really were looking forward to this special evening with our guests and it kind of got ruined.

Tags: Live Music, Notable Wine List
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food4
ambience5
service2
value3

 
 (Palm Springs)·Dined on October 29, 2017

We had not been to dinner at the Empress since the renovations and were looking forward to a special night out. The restaurant has a good ambience and the service was excellent. Unfortunately neither my husband nor I enjoyed our meal at all. We ordered seasonal specials; mushroom soup and a mushroom pasta dish. The soup was quite bland and the pasta was awful. It was dry and boring. We just ordered the homemade ice cream for dessert and even it wasn’t very good. It was creamy and sweet but there was no difference in the taste between the bourbon vanilla and the dark chocolate. We were so disappointed that the meal wasn’t better, and with so many good restaurants in Victoria, we won’t be back.

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food1
ambience4
service4
value1

 
·Dined on October 27, 2017

A really fine dining experience. Every dish was different. Each was delightful and presented nicely. A knowledgeable server with a sense of humor helped make the evening special. Live music outside of the restaurant area wafted into the restaurant unobtrusively.

Tags: Creative Cuisine, Special Occasion
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food5
ambience4
service5
value5

 
·Dined on October 26, 2017

Service excellent, except greeter didn't know how to access the reservation system. He gave us a very nice table by the window. The wild mushroom soup was superb, also the oysters. The desserts were a disappointment. The creme brulee was the worst I have ever tasted, too sweet and too soft. The Empress chocolate cake was only OK and too large after the other food items.

Tags: Fit for Foodies, Quiet Conversation
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food3
ambience4
service5
value3

 
 (Edmonton)·Dined on October 24, 2017

Service was excellent, food was average and lacked taste. We have the salmon and the braised bison short ribs.

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food3
ambience5
service5
value3

 
·Dined on October 22, 2017

My husband and I traveled from the U.S. to celebrate our wedding anniversary. We were treated with special attention. The food and drink menu at the bar was wonderful! Dinner was outstanding and the service was top notch! We had a fantastic experience!

Tags: Happy Hour, Afternoon Coffee, Good for Anniversaries, Good for Birthdays, Neighborhood Gem, Great for Lunch, Great Beer, Romantic, Scenic View, Authentic, Comfort Food, Bar Seating, Special Occasion, Handcrafted Cocktails, Live Music, Vibrant Bar Scene, Notable Wine List, Pre/post Theatre, Quiet Conversation, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Toronto)·Dined on October 18, 2017

Food quite good, but room decor & layout disappointing- nothing special, especially when compared to former Bengal Room.

Tags: Quiet Conversation, Local Ingredients, Gluten Free Options, Healthy
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food3
ambience2
service5
value3

 
·Dined on October 9, 2017

We had they pre-set Thanksgiving menu and it was phenomenal! Andrew was our server and he was lovely. We had a beautiful window seat and were overall very pleased with the whole evening.

Tags: Good for a Date
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on October 7, 2017

Power went iht

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food2
ambience3
service5
value4

 
 (Vancouver)·Dined on October 1, 2017

Huge disappointment for what I would have expected from such a majestic hotel dining room. The food, while not outstanding, was adequate and the kitchen showed it has upside. The front of the room seemed poorly trained and inadequate for the type of restaurant this was supposed to be. I won't go back for at least a year and hope this gets sorted out and restored to its former glory. The renovations are quite stunning but the soul of the property is gone along with the Bengal Room.

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food3
ambience3
service2
value1

 
·Dined on September 24, 2017

Extraordinary dining experience. Our meals ... for all ten of us ... was the best in years. Ambience of the historic setting made a perfect backdrop. We were married not 6 hours earlier! Cheers to you!!

Tags: Romantic
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food5
ambience5
service5
value5

 
 (Montreal)·Dined on September 13, 2017

Our first dinner on our honeymoon. Maddi was our server and she was delightful. Always making sure to call my new wife "Mrs." We had the scallops and prawns as an appetizer and they were cooked to perfection. We both had the duck for our main and again; an amazing cook. I have Celiac Disease and the chef knew to leave the salsify chips off my plate (likely fried in a fryer that also fries items with gluten.) The lingonberries were tart and went wonderfully with the beet and red wine purée. I would eat that meal again anytime. Wine is over priced, but find a restaurant where it isn't and I'll be there. The meal itself was priced according to what I would expect at a fine dining restaurant. The atmosphere was lovely and the live musician they had was perfect. Acoustic guitar with a smooth voice.

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food5
ambience4
service5
value4

 
 (Toronto)·Dined on September 12, 2017

The ambiance is this beautiful old hotel is very impressive, but a little bit dark. The service was friendly, but somewhat overstated. The salmon we had was delicious, but we didn't really enjoy the accompanying salad with vinaigrette (the vinaigrette was not stated on the menu).

Tags: Special Occasion
1 person found this review helpful.
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food4
ambience3
service3
value3

 
 (Seattle)·Dined on September 11, 2017

I celebrated my birthday with my Victoria friends. Everyone loved the food and service. They were very accommodating and friendly. It was a lovely evening. I would definitely go back.

Tags: Quiet Conversation, Good for Birthdays, Gluten Free Options, Healthy, Comfort Food, Handcrafted Cocktails
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food5
ambience5
service5
value4

 
 (San Francisco)·Dined on September 10, 2017

Where are the table cloths? Focaccia was more like bread. Entres were good but not exceptional. View into the kitchen was a distracting experience. Chocolate used for dessert was not top quality. Coffee was fair, well below the quality of such an established restaurant.

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food3
ambience3
service5
value2

 
·Dined on September 5, 2017

High Variance dishes. Overall, really good produce but poor execution on the dishes. Just small things like the tomatoes in the gazpacho weren't cut enough and that type of thing.

Tags: Live Music, Romantic
1 person found this review helpful.
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food3
ambience5
service4
value2

vip
 (Dallas)·Dined on September 3, 2017

Beyond amazing! Every dish was impeccable!

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on September 2, 2017

Wait staff were exceptional, food amazing and views of the inner harbour on a warm day on the Verandah amazing !!

Tags: Sunday Lunch, Great for Outdoor Dining, Waterfront, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on August 23, 2017

Outstanding steak (7 oz) cooked to perfection plus great service

Tags: Scenic View, Business Meals, Good for a Date
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food5
ambience5
service5
value4

 
 (Vancouver)·Dined on August 20, 2017

Fantastic on all fronts. Highly recommend to all!

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food5
ambience5
service5
value5

 
 (Vancouver)·Dined on August 17, 2017

Great service great food. Went for my father in laws 89th birthday. Staff were excellent.

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food5
ambience5
service5

 
 (Pittsburgh)·Dined on August 17, 2017

Beautifully presented dinner and cocktails we had a perfect dining experience from cocktails to dinner and wine

Tags: Handcrafted Cocktails, Good Vegetarian Options, Seasonal, Romantic, Notable Wine List, Local Ingredients
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food5
ambience5
service5
value5

 
·Dined on August 13, 2017

We came here on a Sunday afternoon while visiting the city. The place itself is in the middle of a hallway where people come and go but the seating itself is very comfortable and nice. I highly recommend their seafood chowder, it's $12 but quite filling so if you're not a big eater it works as a shared plate. Overall service is fantastic as is it a nice hotel after all. Would recommend if you are looking for a more upscale restaurant!

Tags: Local Ingredients, Good for Birthdays, Special Occasion
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food4
ambience3
service5
value4

 
·Dined on August 13, 2017

The food and service were Ok. The ambience was Ok too, but the noise level detracted from the ability to carry on a normal conversation. The prices were too high, especially on the wine list.

1 person found this review helpful.
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food4
ambience2
service3
value1

vip
 (San Diego)·Dined on August 10, 2017

We considered going to the Victoria for High Tea, but at $75/person for a party of 9, that was a little too much. We were right next door in the lovely Q, with a full lunch menu (great ahi poke!) and many choices, and were able to get out of there with an average $25/person. The service was impeccable, and the room was half-empty whereas the High Tea next door was packed. A great alternative to High Tea!

Tags: Quiet Conversation, Gluten Free Options, Fit for Foodies, Great for Lunch, Good Vegetarian Options, Great Beer
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food5
ambience5
service5
value5

vip
 (Kansas City)·Dined on August 6, 2017

What a fabulous meal and setting! We shared several items and they were all delicious. The live music and overall vibe was perfect. We wanted to stay longer but had to waddle back to the ship and sail back to Seattle. We'll be back!

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food5
ambience5
service5
value5

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