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7:00 PM
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Booked 11 times today

Q at The Empress - The Fairmont Empress Hotel

4.6
265 reviews
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CAN$31 to CAN$50
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Northwest
Top Tags:
  • Special Occasion
  • Romantic
  • Good for Anniversaries
Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space.

Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.
Dining Style
Casual Elegant
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Cuisines
Northwest
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Hours of operation


Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm
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Phone number
(250) 389-2727
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Payment options
AMEX, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Morgan Wilson
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Private party contact
Dining Reservations: (250) 389-2727
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Neighborhood
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Cross street
Belleville & Goverment Streets
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Parking details
Valet or self parking is available in the Fairmont Empress parkade
Additional
Cocktails, Gluten-free Menu, Non-Smoking, View, Wine
What 265 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.4
ambience
4.0
value
Noise · Quiet
95% of people would recommend it to a friend
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5.0Dined 3 days ago

Excellent food across the board. Pricey, but worth every penny. Chefs are magicians, staff is excellent, knowledgeable and friendly.

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3.0Dined 4 days ago

We were arranged at a dark corner of the restaurant, although there were lots of tables for four people when we arrived. The food was way too slow. We told the server that we were in a rush because we booked a night tour at 9:30pm.
We were seated at the restaurant at 8:00pm. According to the manager, our orders were passed to the kitchen at 8:22pm. And we waited for nothing on our table for a long time. Finally, we got our food at 9:05pm! One hour waiting with nothing on our table!!! That’s the worst dining experience I had. The serve and the manager kept emphasizing that the lamb and steak we ordered require some cooking time. But it is unbelievable that we have been waiting SOOO long!!! And we paid our dinner in full price, without any discounts or sorry-for-the-waiting-dish.

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5.0Dined 5 days ago

Great service and good food. Beautiful room.

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5.0Dined on May 14, 2018

Amazing value for lunch and great service!

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4.0Dined on May 12, 2018

As usual, Q is an excellent choice for a nice dinner out. The prices are high, but the quality is there. We found the service a bit slow, and had to ask several times before getting water refills. Food is excellent.

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5.0Dined on May 9, 2018

The room is spectacular, the service wonderful and charming, the meal was delightful and memorable

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5.0Dined on May 5, 2018

Very accommodating staff. All very friendly and professional. Our server Raymond, was extremely knowledgeable, attentive and patient. The food was delicious, with lovely presentation. We really enjoyed our experience. The Jazz band was spot on and played beautifully. We relaxed in the lounge after dinner and enjoyed an amazing cocktail. We will be back again soon.

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5.0Dined on April 23, 2018

Amazing food, service, and cocktails. Well worth the price with an intimate setting. The restaurant is absolutely beautiful ornate with gold and glass. Be sure to check out the gin menu.

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2.0Dined on April 22, 2018

We were referred to this restaurant by a friend/resident of Victoria because we wanted a quiet space where 8 of us could converse easily. We arrived to a heavily amplified rock group playing in the bar. Decided finally to stay and keep our 8 pm reservation. We were seated as far away from the bar as possible. Drinks arrived slowly. Restaurant badly under-staffed. Waited an hour after ordering for our dinner orders to appear. Restaurant wanted to charge 40 CAD corkage -- we declined.
While the food was fine the restaurant seemed badly run, rushed and disorganized. We don't blame the waitstaff for this.
Surely the Fairmont can do better?

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5.0Dined on April 17, 2018

Thank you Fairmont Empress for an excellent celebration of Mrs D's birthday whilst visiting BC from the UK.

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5.0Dined on April 17, 2018

We had a lovely meal at Q. We found the single page menu a bit limited, which we assumed is because it changes according to availability of local and seasonal ingredients. We ended up ordering our appetizer from the bar menu. Both the appetizer and entrees were delicious!

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5.0Dined on April 15, 2018

Just the flax and faro bread with whipped butter, salt flakes, and Empress honey itself is worth the visit! We dined here twice on our trip to Victoria and enjoyed great food, service, and live music each time. Kid friendly too!

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2.0Dined on April 8, 2018

I’ve always loved the Q so when organizing a girls night I chose the Q for our large group. Unfortunately the service was terrible. As people arrived they were not given menus. The drinks menu kept being taken from the table and we had to keep asking for it. Our water glasses were not refilled until we asked. We were charged for the bread at the table. The server was impatient when asking for drink choices. The server made us feel like an inconvenience and he seemed to dislike his job. The food was outstanding but sadly the negativity of the evening was all people remembered.

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5.0Dined on April 7, 2018

The service and food were both perfection. I had the filet and my spouse had the Bison short ribs. Staff went out of their way to make my birthday memorable.

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3.0Dined on April 1, 2018

My wife and I met our daughter for Easter lunch at the Q restaurant in the Empress. Staff are unfailingly polite and attentive without being obtrusive. Menu for lunch leans heavily towards seafood dishes although other choices are available. The renovations to the Empress are very well done but the modern designs make it just another upscale Fairmont locale rather than the unusual and historic Empress of the past. Prices tend to be at the top end. Other smaller restaurants and bistros in the area generally have more interesting menus and cost slightly less. Suitable for evening meals if cost is no object.

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5.0Dined on April 1, 2018

Great food with exceptional service.
Live music to be heard from the bar nearby.
A humbling sense of history, with the portraits of Queen Victoria through her life, in a great hall that must have been used as a ballroom a hundred years ago.

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5.0Dined on March 31, 2018

Food and service are always top notch at Fairmont restaurants. Such was the case here.

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5.0Dined on March 31, 2018

We had a most wonderful night out! Maddi was our server and she was great! She did not rush us at all and allowed us to enjoy the whole night. Would recommend for anyone looking to splurge a bit and have a wonderful authentic night out

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5.0Dined on March 30, 2018

Took my daughter for a special birthday lunch at the empress. We had a beautiful window table overlooking a garden area. Service, food and overall experience was excellent!

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5.0Dined on March 28, 2018

We had outstanding seafood! Great!

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3.0Dined on March 27, 2018

My spouse and I are in Victoria for a week of relaxation away from winter in Manitoba.The Empress is a beautiful setting for an evening’s meal.The dining room was not busy and there were four servers /waiters including John who was our server. John served us as though he were counting the days to retirement and seemed to spend more time chatting with other people including other tables while not attending to pending requests from us. The service will not have Q competitive with other fine dining restaurants in the inner harbour zone , and the relative emptiness of the dining room reflects that fact I suspect. We are unlikely to return until we can see in reviews a significant improvement in the service.

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5.0Dined on March 26, 2018

I recently had a business lunch at Q and the staff were attentive from the very moment I arrived until the moment my guest and I left several hours later. We had a long lunch to discuss business and I can't think of a better place to do this now! Thanks to all and especially our server who was outstanding.

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4.0Dined on March 12, 2018

We had a lovely family dinner for our daughters 31 bday. We felt accommodated with our grandson in the group as well
The only thing that was confusing was that someone was told we could not bring our bday cake in
After arriving we were told that for a service fee we could bring it in
It worked out ok but it was inconsistent information
Thank you fir a lovely evening.

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5.0Dined on March 6, 2018

Just a fabulous restaurant all round. The Food was absolutely incredible! Can't wait to come back!

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5.0Dined on March 5, 2018

Great experience, perfect atmosphere with live music , staff were friendly knowledgeable and attentive. Food was excellent we had the sablefish and salmon and both were exquisite.

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4.0Dined on March 1, 2018

Very nice evening; great attentive service. Cost is higher than expected.

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4.0Dined on February 26, 2018

Sadly our family bday dinner was an absolute disaster ... took over and hour to get appetizers, and then over and hour after that for dinner. The server was awesome he went out of his way to try and make things better but when the mains arrived with cold meat on one, burnt vegetables on the other and bleeding lamb when medium was requested we had to get a manager involved. She was very quick to tell us the meal would be on the house but that was not the issues! We can for a very special bday and it was just so disappointing. When the food returned while it was hot the sides were burned. All in all the server was amazing as was the bartender but something went seriously sideways in the kitchen and the management team simply blamed the volume....the restaurant was not full....we are locals and have eaten there many times, I’ve decided to give it one more try

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5.0Dined on February 18, 2018

Q is a go to place for visitors who are here for a short time. A quick way to get the Victoria experience if time is limited. A great location and a sense of luxury enhance the experience

The clam chowder soup I had was outstanding but alas the Caesar salad was not.

The wine selection is excellent.

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5.0Dined on February 17, 2018

Truthfully, one of the best dining experiences we’ve ever enjoyed. The food, ambience and service were all simply outstanding.

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5.0Dined on February 16, 2018

Prices are high but that is to be expected at the Empress. We were in the restaurant and did not have a view from our table but it would be nice to sit in the bar and enjoy the view with a drink in hand. The decor is too modern for the classic style of the Empress and so does not give a nice cozy feeling.

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5.0Dined on February 15, 2018

Exceptional service! Really amazing selection, can cater to any dietary restriction (vegan even!) and make you feel so welcome!

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5.0Dined on February 14, 2018

My husband and I were travelling with my mother-in-law to Victoria. We stayed at the Fairmont Empress and eat supper here. It was Valentine's Day, and they had a set menu. As a vegetarian I was concerned. Not usually getting very good value. I'm still a believer that a vegetarian option should be much less than the more expensive animal proteins. However the meal was delicious even if a bit pricey. The service and ambiance are definitely five star. They had a lovely chanteuse playing guitar. It was absolutely lovely however my mother-in-law not a big eater did not want all the courses. Just some recommendations, for the kitchen to consider.

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5.0Dined on February 14, 2018

Expensive but one of the very best places to eat in over-rated Victoria restaurant scene

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5.0Dined on February 14, 2018

It was awesome Valentine day date!!! Highly recommended for special occasion!

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5.0Dined on February 11, 2018

Our meal was wonderful and the service was exceptional. We were celebrating my wife’s birthday and this restaurant was the perfect choice.

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5.0Dined on February 11, 2018

Fine dining and high class delicious food in an atmosphere that is warm, inviting and friendly. The staff is great and know their food. Q and the Empress is one of our favourite places to visit and eat, and it is a must go to when visiting Victoria. Highly recommended!!!

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4.0Dined on February 10, 2018

The service was terrific - my dinner was bratwurst, red cabbage and spaetzle and it was excellent. My husband had the bison ribs and it was not to his taste, too gamey but all in all a relaxing night out.

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4.0Dined on February 3, 2018

My wife and I were impressed by the quality of the food, something that should be expected from a restaurant in a hotel of this calibre. Her appetiser, the beet salad with whipped goat cheese, was superb and large enough that some people could consider it for a full meal, especially for lunch. My duck prosciutto was equally good. For our mains, she had the lamb, set off really well by the liquorice, and I the sablefish which just melted on the tongue, a delightful sensation I have never experienced before with fish. All dishes were plated nicely and the came on properly warmed plates, something some supposedly good restaurants fail to do. We shared the Empress cake and it lived up to its promotion on the website. Our waiter was knowledgeable, also as should be expected. The visual ambience is superb, especially the ceiling. The only fault I would mention is that the live music was neither to my taste and, despite my hearing impairment, it was too loud, even though I requested a table as far away from the musicians as possible. I wonder if it would be possible to lower the volume in some sections of this very large room.

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5.0Dined on February 2, 2018

Came for lunch for our anniversary on a Thursday and restaurant was fairly quiet. Amazing service and food and drinks! My wife loved it!

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4.0Dined on January 31, 2018

We were at Q for my birthday and it was Dine Around Victoria. Our reservation was for 6:15, however we were able to change the time easily due to our circumstances. Warm reception, waiter John, was not as conscientious as he could have been. He didn’t seem to know the menu, however he had recently returned to work from being away 7 weeks. Food was excellent, we both had the crab crostini, I had soup and my husband had the salad. We both had the Sooke trout which was fabulous.

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