Public Service

4.0
255 reviews
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$30 and under
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American
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by a modern raw bar and open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.
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Private Dining

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What 255 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
3.9
service
4.2
ambience
3.8
value
Noise · Moderate
69% of people would recommend it to a friend
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j
New Orleans
54 reviews
Dined 6 days ago
Overall 4food 4service 4ambience 3

first time, will be back food good and service enjoyed hamburger for brunch

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n
New Orleans
6 reviews
Dined 6 days ago
Overall 4food 4service 4ambience 4

Nice place to have breakfast before the Saints game. Wait staff was very nice and attentive.

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TN
New Orleans
11 reviews
Dined on January 5, 2019
Overall 5food 5service 4ambience 4

Classic breakfast and a side of grits is a great Brunch meal

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OT
Dallas
1 review
Dined on December 30, 2018
Overall 2food 4service 1ambience 3

The service was terrible and took almost an hour to get our food. The food was good once it arrived but the long wait on drinks and food made it a bummer overall.

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DB
New Orleans
2 reviews
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

This was our first visit, and it was a great decision. Nice atmosphere, great pancakes, and good price.

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OT
New Orleans
1 review
Dined on December 30, 2018
Overall 2food 3service 2ambience 4

Disappointed at best.

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W
Jacksonville
11 reviews
Dined on December 30, 2018
Overall 4food 5service 3ambience 4

The wait is a little longer than normal. The reason is they serve the hotel and bar. The food really good, worth the wait !

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RP
1 review
Dined on December 30, 2018
Overall 2food 3service 1ambience 4

Worst service I have had in a very long time. For the cost of their food, there’s no excuse for bad service. The food was just ok. Nothing to write home about.

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MD
New Orleans
1 review
Dined on December 29, 2018
Overall 3food 4service 3ambience 3

PS was a perfectly nice dinner, but not one I'll be talking about months from now. I might have been in a mood though, my wife had the same entree and loved it. Appetizers and cocktails were solid and they were accommodating to my food allergies. All in all, good, but it's a really competitive food scene out here :P

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SO
Las Vegas
14 reviews
Dined on December 27, 2018
Overall 5food 4service 4ambience 5

We found Public Service at the last minute on Open Table, since our Plan A restaurant was at least an hour wait. Yet this turned out to be a hidden gem. We loved the food (best burger I have eaten in a long time), the service was prompt, and the venue was beautiful with high ceilings and stylish lighting. I would definitely recommend Public Service.

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r
Indiana
6 reviews
Dined on December 26, 2018
Overall 5food 5service 5ambience 5

My family ate here on Christmas. The food was amazing and the staff and service were on point. I would highly recommend this place.

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OT
Tallahassee
2 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Christmas😎

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IB
Denver
7 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

The food and service were both incredible. They took very good care of me and my lactose intolerance even with a special, curated Christmas Day menu.

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OT
1 review
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Service was excellent! Food was incredible! Will recommend

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IL
New York Area
19 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

This restaurant has the best customer service in New Orleans. The food was top notch and even though I only wanted one item from their prix fixe, they accommodated my request. The restaurant wasn’t too loud Nd the staff were very attentive. I highly recommend this gem of a restaurant.

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m
New Orleans
235 reviews
Dined on December 24, 2018
Overall 4food 5service 4ambience 5

The food was amazing. The Bloody Mary was super tasty and portions were great. The hostess had to act as our waitress but she was lovely. Our food came out at different times and took a while but manager was kind and handled issue. I would definitely go back and the food was worth the wait.

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OT
New Orleans
1 review
Dined on December 24, 2018
Overall 3food 5service 3ambience 3

Food great it took 2 hr to get served wrong items brought to table .. waitress was awesome the management is terrible.

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SL
New Orleans
2 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

Ate brunch before the Saints game then stopped in at the bar after the Saints game. Quiet for breakfast but of course, after a Win over The Steelers, a little more boisterous in the bar. Great atmosphere and great service

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OT
New Orleans
2 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

Everything was great!
We’ll be back.

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LP
1 review
Dined on December 21, 2018
Overall 4food 3service 5ambience 5

A little pricey for the items... appetizer was overpriced for what was given. The business lunch special of shrimp creole was too much tomato, very acidic. I am a local and it just was not up to par. Needed a little butter and a pinch of sugar to be authentic. The restaurant was a great atmosphere, and the wait staff was great. I will come there again and try something else.

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MC
New Orleans
5 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

Excellent!

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OT
Pittsburgh
2 reviews
Dined on December 10, 2018
Overall 3food 3service 3ambience 4

The location was great and the facility was neat, I liked the homage to the building’s history. Unfortunately the food and service were mediocre. It was not my worst experience and far from the best, it’s just a place that you will forget.

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G
New Orleans
27 reviews
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Delicious meal in a relaxing location. Wonderful renovation. Seafood gumbo and ceviche were wonderful. Reveillon menu offered a nice selection of food.

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OT
New Orleans
2 reviews
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Loved it. Best quiet dinner I’ve had in a long time!

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G
New Orleans
43 reviews
Dined on December 7, 2018
Overall 3food 3service 3ambience 3

Average need to pay attention to detail food preparation average

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DC
New Orleans
1 review
Dined on December 7, 2018
Overall 3food 2service 4ambience 5

Great atmosphere with energetic crowd. Cocktails were excellent, but very disappointed with the food.

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KE
Richmond
3 reviews
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

Go for the Debris Mac 'N Cheese, stay for the Public Burger and Public Chicken! Small'ish beer selection, but several styles were represented and I appreciated that many were local.

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KP
Houston
6 reviews
Dined on December 2, 2018
Overall 5food 5service 5ambience 5

Great brunch spot and perfect location connected to the NOPSI hotel. Loved it

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TS
1 review
Dined on November 23, 2018
Overall 1food 1service 1ambience 4

Thanksgiving Dinner was a total bomb at Public Service, the servers were not attentive, they were not professional, they did not check back to see if all of our table received their dishes. I had to flag the server assigned to our table to check on the status of my salad, which arrived 20 minutes after my son, and husband received their salads.

My husband ordered the Turkey Dinner, it was served colder than room temperature, he sent it back, and it returned at room temperature. I ordered the filet mignon, it was cooked perfectly, but was cold, and dry.

The deserts were tiny portions, I laughed when they arrived at our table. The worst experience ever! I cannot recommend this establishment.

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B
New Orleans
7 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

It was my birthday and I wanted to try the Thanksgiving special menu. It was great because there were several options, one for me for the traditional meal and another for my husband who preferred a steak. They also had vegetarian options. Each course was flavorful and delicious. Tommy, our server, was friendly and he made my birthday special.

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n
1 review
Dined on November 22, 2018
Overall 5food 5service 4ambience 3

My girlfriend and I had Thanksgiving dinner at Public Service. We had the traditional Thanksgiving dinner and the portobello mushroom dimner. The traditional dimner was outstanding. It was one of the best meals I've ever had in New Orleans, and I've eaten at most of the major. and many minor, restaurants in the city. The portobello was good, but not as tasty as the traditional dinner components. The custom crafted cocktails were excellent. The service was very good, and the manager visited each table to ask diners about their experience. I highly recommend this restaurant.

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BE
New Orleans
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 4

I enjoyed the whole experience. the food was outstanding, service friendly and efficient. I can't wait to go back.

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L
New Orleans
49 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Desperately seeking breakfast on Thanksgiving morning we ended up here at Public Service. Glad we did! Ended up having a great breakfast- really good coffee and Bloody Marys, two of us had the boudin and grits bowls which were so on point, another had eggs Benedict which were really good and one had avocado toast with some quick marinated tomatoes that will now be a staple in my household (they gave us the recipe) Not to be missed is the bread basket - an assortment of grilled sweet breads that y’all may just fight over. The service was really good - quick on the coffee refills and very friendly. It’s on our list now for our regular rotation!

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CH
Los Angeles
3 reviews
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Very good food in a cool atmosphere in a beautiful historic building

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CL
New Orleans
2 reviews
Dined on November 18, 2018
Overall 3food 4service 2ambience 4

Went for brunch and enjoyed it very much. Had the Debris Sandwich which was delicious! My co-diners all had breakfast and all liked theirs as well - they raved about the grits. The place is quite pretty and was lively when we where there. My only criticism was the service was on the slows side. While our server was pleasant and professional, it took a while to order. Food did come out quickly once we were able to order. All in all, it was a good experience and I would go back.

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H
San Diego
15 reviews
Dined on November 18, 2018
Overall 3food 4service 2ambience 4

Some people in our party said the food was great but two of us had Cauliflower Tagliatele and that was not so great. Kind of a big mild spice-less mush. Inoffensive but nothing great and little texture. The waiter seemed rather clueless and took forever.

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RM
Washington DC
1 review
Dined on November 18, 2018
Overall 2food 5service 1ambience 5

The food was great but the service was disorganized. Courses came out at different times and there was no rhythm to the service.

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S
Mississippi
3 reviews
Dined on November 18, 2018
Overall 4food 4service 5ambience 5

Very friendly staff. Restaurant is beautiful. The food was good but not exceptional. Portions are small for the price we paid. Overall, it was just okay.

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CT
New Orleans
7 reviews
Dined on November 11, 2018
Overall 3food 3service 3ambience 4

Restaurant is really nice but the service was average. The server actually came across like he did not want to be there. I had the eggs benedict which was nothing to write home about. I could have gotten the same quality of food at a chain breakfast joint.

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D
Dallas
21 reviews
Dined on November 11, 2018
Overall 5food 5service 5ambience 5

We walked to Public Service from our hotel while we were in town for a wedding, and it was fantastic. Great service, beautiful restaurant, serious comfort food. This restaurant is attached to the NOPSI Hotel, which means guests can charge meals to their room for added convenience.

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