Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.
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Our server was very friendly, well-versed, helpful and nice. Our drink orders came out quickly. Our entrees came out quickly, as well. I ordered the Shrimp and Grits and was quite satisfied. Everyone finished their meals with the exception of my friend who ordered the crab cake. She wasn't that impressed. The gumbo was good according to the other guest. The ambiance was very grown and upscale. I loved it. I would recommend this place to other diners.
Great food! Ate in the Bar and the Server was “top shelf!”
Had dinner on a Thursday evening around 8:30pm. There was one waiter for the whole restaurant and he seemed to be overwhelmed. We ordered the Blood Orange Wallbanger - but they didn’t have the blood orange and substituted regular orange juice, and it was nothing like a Harvey Wallbanger. The food was mediocre and overpriced.
Food and cocktails were SO GOOD! Will definitely be back for that! Service, however, was lacking. Our waiter was super nice, just not quick and efficient. Our drinks sat at the bar for quite some time before they were finally brought to our table and food order finally placed. Kitchen was quick to bring out food. Server was not great with time management and it was not busy.
Food was great, fast friendly service, clean and great music - definitely coming back for another brunch time
This was a very different experience than I was expecting for my 51st birthday celebration. My husband had a good seafood meal and appetizer. My steak was very overcooked and I had to send it back (I NEVER send anything back). Even though the hostess acknowledged my birthday, the waiter never did. He told me to lie next time I come and I'll get a free dessert. Not exactly a place I'd recommend. Happy Birthday to me.
It wasn’t a special occasion, just a dinner while on vacation. However there were four huge parties/tables including a rehearsal or wedding dinner that stole the good service that we had at the initial part of the meal.
When we arrived, the restaurant was probably half full. After being seated, we waited approximately 10 minutes for a waiter. He took our drink orders & approximately 20 minutes later, we received our drinks (which were not the correct drinks). In the meantime, there were several servers standing around laughing & talking amongst themselves. Our food also took at least 45 minutes to arrive & one order was wrong & had to be returned. The food was mediocre at best. There was never any apology for the delays nor did anyone seem eager to be working. Will not return to this place.
Everything was wonderful! Effie was our waitress. She was top notch as well as each and every staff member we encountered!
Excellent dining experience, my second visit. I was thoroughly pleased, but, just a bit disappointed due to the menu change where the baked whole fish previously offered was no longer available. Aside from this minor item, an excellent experience. The food was freshly prepared and served hot. When my wife's order required modification, the change was handled with a smile and focus on customer service/customer satisfaction. The service was outstanding and made the dining experience extra special. Our server, Shaunte B., was a delightful and attentive professional. She took the time to explain the meal offerings, thoughtfully accepted special requests from our table and she performed amazingly well given she was both the hostess and server for multiple diners. Shaunte remained calm, cool and engaging and provided exceptional service even though she was clearly over-extended, due to staffing shortages at the restaurant. Overall, an excellent dining experience, that was enhanced by exceptional service and equally excellent food!
They need to remove service from their name, the service was terrible. Only 2 tables and we couldn’t get anything we asked for. It took a few minutes to get seated and then 5 minutes before our waitress asked for our drinks. Then we ordered our food and I watched as my plate sat under the lamp for 5 minutes. No one ever came to check on us during the time we were there. There was a Manager and 3 waiters and 2 cooks and the service was terrible. I liked this spot cause the food is good and the place is beautiful but I will find another breakfast spot.
Great food, service, ambience. Bartender in lobby, Sofia, very friendly and knowledgeable. Will return and highly recommend.
Delicious meal. Since it was Valentine’s had to order from the Valentine’s menu. Was not aware regular menu would not be available. Food was outstanding, but disappointed since unable to order food planned.
Best meal we have had in a long times
Delicious breakfast on a Sunday morning. Staff was attentive and efficient. We will definitely go back!
Best pancakes ever! Great service, atmosphere and food!
The chef came to meet us and see how we liked everything. Highly recommend!
Ran in after a Saints game had a great meal!
Service was REALLY slow
Had a GREAT anniversary celebration!! Food was good, service was attentive & atmosphere was eye catching.
Great place for brunch.
first time, will be back food good and service enjoyed hamburger for brunch
Nice place to have breakfast before the Saints game. Wait staff was very nice and attentive.
Classic breakfast and a side of grits is a great Brunch meal
Very quiet on the night we were there. Good food. I would go again.
The service was terrible and took almost an hour to get our food. The food was good once it arrived but the long wait on drinks and food made it a bummer overall.
This was our first visit, and it was a great decision. Nice atmosphere, great pancakes, and good price.
Disappointed at best.
The wait is a little longer than normal. The reason is they serve the hotel and bar. The food really good, worth the wait !
Worst service I have had in a very long time. For the cost of their food, there’s no excuse for bad service. The food was just ok. Nothing to write home about.
PS was a perfectly nice dinner, but not one I'll be talking about months from now. I might have been in a mood though, my wife had the same entree and loved it. Appetizers and cocktails were solid and they were accommodating to my food allergies. All in all, good, but it's a really competitive food scene out here :P
We found Public Service at the last minute on Open Table, since our Plan A restaurant was at least an hour wait. Yet this turned out to be a hidden gem. We loved the food (best burger I have eaten in a long time), the service was prompt, and the venue was beautiful with high ceilings and stylish lighting. I would definitely recommend Public Service.
My family ate here on Christmas. The food was amazing and the staff and service were on point. I would highly recommend this place.
The food and service were both incredible. They took very good care of me and my lactose intolerance even with a special, curated Christmas Day menu.
Service was excellent! Food was incredible! Will recommend
This restaurant has the best customer service in New Orleans. The food was top notch and even though I only wanted one item from their prix fixe, they accommodated my request. The restaurant wasn’t too loud Nd the staff were very attentive. I highly recommend this gem of a restaurant.
The food was amazing. The Bloody Mary was super tasty and portions were great. The hostess had to act as our waitress but she was lovely. Our food came out at different times and took a while but manager was kind and handled issue. I would definitely go back and the food was worth the wait.
Food great it took 2 hr to get served wrong items brought to table .. waitress was awesome the management is terrible.
Ate brunch before the Saints game then stopped in at the bar after the Saints game. Quiet for breakfast but of course, after a Win over The Steelers, a little more boisterous in the bar. Great atmosphere and great service
Everything was great!
We’ll be back.