Public Service

Name: Public Service
Address: 311 Baronne St, New Orleans, LA, United States, 70112
Telephone: (504) 962-6527
Price range: $30 and under
Rating: 3.9

3.9

405 Reviews

$30 and under

American

Top Tags:

A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

Make a reservation

Party Size

2 people

DateTime

May 18, 2022

May 2022

Sun

Mon

Tue

Wed

Thu

Fri

Sat

7:00 PM

Booked 9 times today

Experiences are available.

Order delivery or takeout

Takeout

(504) 962-6527

Private dining

Book your next event with us

View details

Dining areas

Additional information

Dining style
Casual Elegant
Cuisines
American, Farm-to-table, Seafood
Hours of operation
Breakfast
Mon–Sat 6:30 am–11:00 am
Sun 6:30 am–10:30 am
Brunch
Sun 11:00 am–2:00 pm
Lunch
Mon–Sat 11:00 am–2:00 pm
Bar
Daily 11:00 am–11:00 pm
Happy Hour
Mon–Fri 4:00 pm–6:00 pm
Dinner
Daily 5:00 pm–9:30 pm
Phone number
(504) 962-6527
Website
http://www.publicservicenola.com/
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
Dress code
Smart Casual
Catering
Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
Private party facilities
For information regarding group dining at Public Service Restaurant please contact Sean Bitar at sbitar@heihotels.com
Private party contact
Sean Bitar: (855) 383-8575

Location
311 Baronne St New Orleans, LA 70112
Neighborhood
Central Business District
Cross street
Gravier Street
Parking details
Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. Paid parking lots available nearby Street parking
Public transit
Streetcar stop 3 blocks away
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Featured in

The Best Seafood Restaurants in New Orleans

Experiences

Hell's Kitchen Chef Mary Lou's Tasting Menu
$150.00 per person
Prepaid
May 19, 2022 only
New Orleans welcomes self-proclaimed geek and amateur cosplayer, Chef Mary Lou Davis, to NOPSI Hotel for this exclusive five-course dining event featuring beverage pairings. This experience is $150 per person with the ticket prices adjusted for seating. Gratuity is included. About The Chef: From San Antonio, Chef Mary Lou Davis AKA "Lou Beezy" studied at the Culinary Institute of America and gained nationwide recognition after audiences fell in love with her infectious personality on Season 19 of Hell's Kitchen. She ended the contest as runner-up and her playful energy can be seen in her creative dishes .

Public Service Oysters$16.00
fried oysters, creamed spinach, hot sauce, blue cheese
Rotisserie BBQ Ribs$14.50
mardi gras slaw, french fries
Spinach & Artichoke Dip$13.50
salsa, sour cream, warm tortilla chips
Roasted Brussels Sprouts$10.00
crispy tasso, toasted almonds, balsamic-honey reduction, parmesan cheese
Rotisserie Chicken Quesadilla$13.50
cheddar, mozzarella, salsa, crema, cilantro, green onions

Soups & Salads

Chicken & Sausage Gumbo
local rice
- Cup$8.00
- Bowl$12.00
Soup Du Jour
- Cup$7.00
- Bowl$9.00
Caesar Salad$11.00
romaine, parmesan cheese, herb croutons
Sesame-Seared Ahi Salad$19.50
crisp house greens, mango, carrots, spicy ginger vinaigrette
Rotisserie Chicken Salad$17.00
bacon, mozzarella, cheddar, cucumbers, tomatoes, croutons, choice of dressing
Spicy Mango Salad$17.00
mixed greens, mangoes, cucumbers, red onions, cilantro, tomatoes, avocado, green chili, citrus lime vinaigrette

Entrées

Causeway Shrimp$19.50
garlic, herbs, sweet peppers, penne pasta, spicy cream sauce
Bronzed Gulf Catch$29.00
lump crab, lemon caper, choice of two sides
BBQ Bacon Cheeseburger$17.50
black angus patty, bacon, pepper jack, brioche bun NOPSI bbq butter on the side, french fries
Club 317$16.50
cajun-smoked turkey, ham, cheddar, bacon, lettuce, tomato, mayo, multi-grain wheat, french fries

Union Street Sides

French Fries$7.00
German Red Cabbage$7.50
Creamed Spinach$8.00
Caesar Salad$7.00
House Salad$7.00
Brussels Sprouts$8.00
Buttery Smashed Potatoes$8.00

Sweet Treats

New York Cheesecake$9.00
berry coulis
Warm Vanilla Ooey Gooey Cake
vanilla ice cream

What 405 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9

3.9 based on recent ratings

4Food
4Service
4.2Ambience
3.9Value

Noise • Moderate

Sort by

Filters

OT
OpenTable Diner
1 review
5.0
1 review
Dined 3 days ago
overall5food5service5ambience5
Fantastic cocktails and food. Great service!
RS
RobertS
Richmond
20 reviews
3.0
20 reviews
Dined on May 9, 2022
overall3food5service2ambience4
We made a 9 PM reservation and arrived a little early. Our drinks and appetizers came relatively quickly. Our bottle of wine was brought to us uncorked which is unusual. We had been waiting a good 40 minutes for our meals to be delivered with little attention by the wait staff between an appetizer and the meal. Once we receive our meals, they were delicious. We tried to order dessert but we’re told that the kitchen was closed. Disappointing.
JH
JudithH
New Orleans
1 review
3.0
1 review
Dined on May 8, 2022
overall3food2service4ambience5
Appetizer was good—entree was bad! Ambiance is nice & service was OK…valet parking was good!
WR
WilliamR
Houston
2 reviews
vip
3.0
2 reviews
Dined on May 8, 2022
overall3food4service3ambience4
Mother’s Day Breakfast and Cocktails!
OT
OpenTable Diner
Houston
1 review
3.0
1 review
Dined on May 8, 2022
overall3food5service2ambience4
Food was great, but took a really long time to get anyones attention. And the place wasn’t busy….
S
Sundaybrunch
Yorkshire
7 reviews
5.0
7 reviews
Dined on May 1, 2022
overall5food5service5ambience5
Great for a quick bit to eat
BC
BarbC
Naples
10 reviews
vip
4.0
10 reviews
Dined on April 29, 2022
overall4food4service4ambience3
The oysters were excellent, the Club 317 was one of the best clubs I ever had and was loaded with meats, and the Causeway Shrimp was perfectly seasoned with spices.
MP
MarkPG1
London
1 review
5.0
1 review
Dined on April 29, 2022
overall5food5service5ambience5
Really great service and more importantly the food was equally as good. Nice cool environment. Enjoyed my experience and would recommend
OT
OpenTable Diner
New Orleans
1 review
2.0
1 review
Dined on April 26, 2022
overall2food5service2ambience5
The food was fantastic but the service was super slow. There seemed to be plenty of workers but only one waitress. The manager was very apologetic and helpful. Given the food quality I would guess it was just an off night. I would give them another shot.
GL
GaryL
New Orleans
10 reviews
vip
2.0
10 reviews
Dined on April 24, 2022
overall2food1service2ambience3
Very uninspired food….menu sounds better than what is presented to your table. In some cases, such as the spinach and artichoke appetizer, it appeared straight from a box or package. Disappointed ☹️
DB
DianeB
Houston
45 reviews
vip
1.0
45 reviews
Dined on April 21, 2022
overall1food1service2ambience4
While the restaurant is aesthetically quite nice the food was subpar. We ordered the spinach and artichoke dip as a starter and quite frankly it was inedible. My husband order the meatloaf entree and said it did not have much flavor. I ordered gumbo and it as just ok.
C
Cantabrig5
New England
2 reviews
2.0
2 reviews
Dined on April 18, 2022
overall2food3service1ambience4
I’ve rarely seen a restaurant try so little. Our waiter went out of his way to demonstrate how little he cared about our experience. Our main courses were solid—but with some sides arriving fresh-from-the-microwave piping hot, others ice cold. No staff member bothered to ask whether we’d had a good meal or thank us for coming. Nice space, but really tough to give it a positive review—especially given the prices.
PB
PatriciaB
New Orleans
2 reviews
3.0
2 reviews
Dined on April 18, 2022
overall3food3service3ambience2
Not excited by the menu. Cesar salad very good. Main course ok. A lot of food tho Dessert very good Service ok. He tried but I think he was the only server. Have had lunch there many times 2 + years ago when planning an event. Always good! Good at the event excellent even with a large group
T
Terre
New Orleans
34 reviews
vip
2.0
34 reviews
Dined on April 10, 2022
overall2food2service1ambience2
Our food was ok. The service was less than mediocre. We had to continue to ask for items that we ordered after our breakfast was served, i.e., toast, bacon, ketchup, etc. Wanted to try some place new. We eat in the city a lot and now I know why we stick to our favorites.
S
Skieblue
Dallas
2 reviews
5.0
2 reviews
Dined on April 3, 2022
overall5food5service5ambience5
We ate here for breakfast and it was very good!
SD
StephanieD
New Orleans
1 review
3.0
1 review
Dined on March 13, 2022
overall3food2service3ambience5
BEAUTIFUL VENUE, AWESOME MIMOSAS, FOOD QUALITY DOES NOT MATCH
KY
KYDY
Dallas
7 reviews
1.0
7 reviews
Dined on March 5, 2022
overall1food2service1ambience3
The service was terrible. The food was almost just as bad! Not at all what I expected from the positive reviews on the website. Definitely would NOT recommend!
J
Jma0341
New Orleans
8 reviews
3.0
8 reviews
Dined on February 23, 2022
overall3food2service4ambience4
The menu left much to be desired. I had the meatloaf Wellington and the bacon was raw. The service was great and I would go back just for drinks. The restaurant would have to up their game before I go back.
K
Kira
1 review
5.0
1 review
Dined on February 15, 2022
overall5food5service5ambience5
Public service was a great choice for Valentine’s Day. We were sat right away with a reservation. The menu is small but the food was delicious. The drinks are very strong and all have a botanical flavor. Our waiter Dominique was kind and courteous. I definitely recommend.
RB
RachaelBC
Baton Rouge
1 review
5.0
1 review
Dined on February 15, 2022
overall5food5service5ambience5
Awesome! Great service and food! The Brussel sprouts and oysters were our favorites! Great cocktails and clean hotel.
OT
OpenTable Diner
New Orleans
10 reviews
vip
4.0
10 reviews
Dined on February 12, 2022
overall4food4service4ambience4
We loved the food and atmosphere.
V
Valentine7
Dallas
24 reviews
4.0
24 reviews
Dined on January 16, 2022
overall4food4service5ambience5
Service was excellent. Food was pretty good. Only negative is that the menu is extremely limited. Only remember 1 appetizer option that didn’t come with dairy (cream or cheese) and that was pork ribs.
RL
RyanL
1 review
5.0
1 review
Dined on January 8, 2022
overall5food5service5ambience5
Great food and great experience. Bree (sp?) was our server and she was amazing! Highly recommend
YN
50YearNOLANative
New Orleans
15 reviews
2.0
15 reviews
Dined on January 2, 2022
overall2food3service1ambience1
There is no separation between the bar and restaurant, and the loud band in the bar meant members of our party couldn’t hear one another. The food was good, but was served out of order. First came one guest’s hot entree; several minutes later, entree salads for others; another several minutes later, the shared appetizer; and last, the salad for the guest with the hot entree. Just not at all what we’d hoped for as a pre-theater dinner for a family holiday celebration.
OT
OpenTable Diner
Nashville
2 reviews
4.0
2 reviews
Dined on January 1, 2022
overall4food3service3ambience2
It was New Years Eve. They had a special menu which wasn’t all that great. The special menu was also not given or posted anywhere on social media in advance so customers literally had no idea what they were getting into. Not that the food was bad. It was Ok but the selections were lacking. Not a single beef or pork option. A beef Wellington or center cut pork loin chop would have gotten a better rating from me, even if it didn’t taste good. Personally I would have preferred to choose off of the regular menu. There weren’t even enough customers there to warrant a special NYE menu. I will try it again, but I’m going on a day where I can choose what I want. Last note… my specialty cocktail for the evening was basically gin, pickle juice & pickled green beans.
PK
PetraK
1 review
1.0
1 review
Dined on January 1, 2022
overall1food2service1ambience1
Unfriendly waitress, cold vegetables, no tablecloth, no reference to New Year‘s Eve in the restaurant, disappointing ambience
OT
OpenTable Diner
1 review
1.0
1 review
Dined on December 31, 2021
overall1food2service1ambience2
Terrible experience. We made a reservation for New Year’s Eve dinner and were assigned a table that was very uncomfortable for 3 people. We requested a change and were explained that all tables were reserved. Lie: during the entire night most tables were empty. The service was awful: we had to request silverware and were given plastic forks and knives. There were no spoons for the soup and had to request them too. We were brought bread and butter (late, after the first course) and we had to ask again for plates for the bread. I guess we were expected to spread the butter on the table? Who knows. The wine bottle was already opened and served without having the chance to taste it. The tomato soup was bottled tomato sauce just heated up. The servers were amateur and clueless. At this point, we just gave up. The manager was rude and the maître d (if he could be called so) had an arrogant attitude. In summary, stay away from this place. You just will be disappointed over and over. $450 thrown down the toilet. Shameful.
LD
LacyD
New Orleans
20 reviews
vip
5.0
20 reviews
Dined on December 31, 2021
overall5food5service5ambience5
The food and atmosphere are great here for a quick breakfast with friends/family or for a boozy sit down brunch. I've been twice and loved both the Western Omelet and the Crab Avocado Toast. I'm looking forward to trying the Smoothie Bowl and will certainly be back.
EP
ElbaP
Mexico City
10 reviews
vip
5.0
10 reviews
Dined on December 27, 2021
overall5food5service5ambience5
Gran lugar, buena atención, excelente para desayunar.
PD
PaulD
Philadelphia
20 reviews
vip
4.0
20 reviews
Dined on December 27, 2021
overall4food5service4ambience5
Initially I though this was going to be another breakfast place in a hotel. I was absolutely wrong! The restaurant is located in the swanky Nopsi hotel (even stamped on their waffles!) the hotel is located in the business district of the city and is close to the French quarter. The high ceilings and light finishes give an ambiance full of daylighting. The warm tones of the brick contrast and gives a sense of warmth. The food is exquisite and the service was great! I had the pont chartraine Benedict and the seafood is so fresh and tasty topped with a shrimp creole sauce. The Nopsi branded waffle is perfect! I love the fact that they branded the name of the hotel and put the berries in the waffle pockets! It is crispy on the outside and perfectly cooked but the inside is so soft and fluffy. The reservation was so easy to make so definitely a great breakfast spot!
OT
OpenTable Diner
Dallas
2 reviews
2.0
2 reviews
Dined on December 2, 2021
overall2food2service3ambience2
I only had water. The menu was very limited and consists of pork. I ended up going to another restaurant around the corner.
RS
RaiS
Washington DC
16 reviews
vip
2.0
16 reviews
Dined on November 26, 2021
overall2food2service1ambience2
Service was really bad and food was average. Don’t recommend unless you’re staying at the hotel or it’s the only reservation you can get. Pretty limited menu too
OT
OpenTable Diner
New Orleans
1 review
vip
5.0
1 review
Dined on November 21, 2021
overall5food5service5ambience5
Excellent service. Great food. This was our go to place for dinner and we were disappointed when they had to close for Covid-19. Very glad they are back. Will definitely be back.
JH
JanH
San Diego
4 reviews
vip
3.0
4 reviews
Dined on November 12, 2021
overall3food2service5ambience4
The staff was friendly and helpful and the place is pretty; the food was bland esp the Brussels sprouts. We had red fish and it was just fish and terribly disappointing.
CW
CherylW
New Orleans
2 reviews
2.0
2 reviews
Dined on September 24, 2021
overall2food2service4ambience2
The restaurant was visually appealing and clean. The waitress/bartender was friendly, helpful, and attentive. The boudin balls and mushroom soup was very very good. We were very disappointed with the entree selections on the dinner menu. It was very limited and there was nothing exciting about it. We settled on the turkey sandwich and Cobb salad. I’ve had better at subway. We should have stopped with the appetizer and soup.
OT
OpenTable Diner
Memphis/West TN
2 reviews
5.0
2 reviews
Dined on August 20, 2021
overall5food5service5ambience5
Visiting from Memphis, TN to meet up with friends. We had a great time.
I
Iris1120
New Orleans
5 reviews
vip
3.0
5 reviews
Dined on August 8, 2021
overall3food3service3ambience1
Lighting is too bright!
FN
FourNonBlondes
Atlanta
2 reviews
2.0
2 reviews
Dined on August 1, 2021
overall2food2service3ambience4
Public Service needs a PSA. Don't go. I think the concept is good, but I feel for their staffing issues- amid these CoVid days. Food isn't up to par especially with the service lacking. Hope they can get it right.
OT
OpenTable Diner
New Orleans
10 reviews
5.0
10 reviews
Dined on July 31, 2021
overall5food5service5ambience5
Great atmosphere and fun experience. Food was terrific. We appreciated the service as well.
OT
OpenTable Diner
Austin
4 reviews
2.0
4 reviews
Dined on July 5, 2021
overall2food2service3ambience3
This a hotel restaurant with a menu of standby room service items. Service was cordial but slow.

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace

FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 3.9 stars by 405 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

May 18, 2022

May 2022

Sun

Mon

Tue

Wed

Thu

Fri

Sat

7:00 PM

Booked 9 times today

Experiences are available.

Order delivery or takeout

Takeout

(504) 962-6527

311 Baronne St New Orleans, LA 70112

Dining areas

Additional information

Cross street
Gravier Street
Neighborhood
Central Business District
Hours of operation
Breakfast
Mon–Sat 6:30 am–11:00 am
Sun 6:30 am–10:30 am
Brunch
Sun 11:00 am–2:00 pm
Lunch
Mon–Sat 11:00 am–2:00 pm
Bar
Daily 11:00 am–11:00 pm
Happy Hour
Mon–Fri 4:00 pm–6:00 pm
Dinner
Daily 5:00 pm–9:30 pm
Cuisines
American, Farm-to-table, Seafood
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. Paid parking lots available nearby Street parking
Public transit
Streetcar stop 3 blocks away
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
Additional
Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Website
http://www.publicservicenola.com/
Phone number
(504) 962-6527
Catering
Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
Private party facilities
For information regarding group dining at Public Service Restaurant please contact Sean Bitar at sbitar@heihotels.com
Private party contact
Sean Bitar: (855) 383-8575

Featured in

The Best Seafood Restaurants in New Orleans

Public Service

Make a reservation

Order delivery or takeout

Takeout

Private dining

Dining areas

Additional information

The Best Seafood Restaurants in New Orleans

Hell's Kitchen Chef Mary Lou's Tasting Menu

Appetizers

Public Service Oysters$16.00

Rotisserie BBQ Ribs$14.50

Spinach & Artichoke Dip$13.50

Roasted Brussels Sprouts$10.00

Rotisserie Chicken Quesadilla$13.50

Soups & Salads

Chicken & Sausage Gumbo

Soup Du Jour

Caesar Salad$11.00

Sesame-Seared Ahi Salad$19.50

Rotisserie Chicken Salad$17.00

Spicy Mango Salad$17.00

Entrées

Causeway Shrimp$19.50

Bronzed Gulf Catch$29.00

BBQ Bacon Cheeseburger$17.50

Club 317$16.50

Union Street Sides

French Fries$7.00

German Red Cabbage$7.50

Creamed Spinach$8.00

Caesar Salad$7.00

House Salad$7.00

Brussels Sprouts$8.00

Buttery Smashed Potatoes$8.00

Sweet Treats

New York Cheesecake$9.00

Warm Vanilla Ooey Gooey Cake

Overall ratings and reviews

Sort by

Filters

Cleaning & sanitizing

Physical distancing

Protective equipment

Screening

FAQs

Does Public Service offer delivery through OpenTable or takeout?

How is Public Service restaurant rated?

Is Public Service currently accepting reservations?

Make a reservation

Order delivery or takeout

Takeout

Dining areas

Additional information

Featured in

The Best Seafood Restaurants in New Orleans