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Public Service, New Orleans, LA

Public Service

3.9
3.9
405 Reviews
$30 and under
American

A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

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2 people

May 2022
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7:00 PM


Booked 9 times today
Experiences are available.
Private dining

Private dining

Book your next event with us

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Dining areas

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    American, Farm-to-table, Seafood

  • Hours of operation

    Breakfast
    Mon–Sat 6:30 am–11:00 am
    Sun 6:30 am–10:30 am
    Brunch
    Sun 11:00 am–2:00 pm
    Lunch
    Mon–Sat 11:00 am–2:00 pm
    Bar
    Daily 11:00 am–11:00 pm
    Happy Hour
    Mon–Fri 4:00 pm–6:00 pm
    Dinner
    Daily 5:00 pm–9:30 pm

  • Phone number

    (504) 962-6527

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.

  • Private party facilities

    For information regarding group dining at Public Service Restaurant please contact Sean Bitar at sbitar@heihotels.com

  • Private party contact

    Sean Bitar: (855) 383-8575

  • Neighborhood

    Central Business District

  • Cross street

    Gravier Street

  • Parking details

    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking

  • Public transit

    Streetcar stop 3 blocks away

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Hell's Kitchen Chef Mary Lou's Tasting Menu

    $150.00 per person

    Prepaid

    May 19, 2022 only
    New Orleans welcomes self-proclaimed geek and amateur cosplayer, Chef Mary Lou Davis, to NOPSI Hotel for this exclusive five-course dining event featuring beverage pairings. This experience is $150 per person with the ticket prices adjusted for seating. Gratuity is included. About The Chef: From San Antonio, Chef Mary Lou Davis AKA "Lou Beezy" studied at the Culinary Institute of America and gained nationwide recognition after audiences fell in love with her infectious personality on Season 19 of Hell's Kitchen. She ended the contest as runner-up and her playful energy can be seen in her creative dishes .

Menu

Appetizers

  • Public Service Oysters$16.00

    fried oysters, creamed spinach, hot sauce, blue cheese

    • Rotisserie BBQ Ribs$14.50

      mardi gras slaw, french fries

      • Spinach & Artichoke Dip$13.50

        salsa, sour cream, warm tortilla chips

        • Roasted Brussels Sprouts$10.00

          crispy tasso, toasted almonds, balsamic-honey reduction, parmesan cheese

          • Rotisserie Chicken Quesadilla$13.50

            cheddar, mozzarella, salsa, crema, cilantro, green onions

            Soups & Salads

            • Chicken & Sausage Gumbo

              local rice

              • Cup$8.00
              • Bowl$12.00
            • Soup Du Jour

              • Cup$7.00
              • Bowl$9.00
            • Caesar Salad$11.00

              romaine, parmesan cheese, herb croutons

              • Sesame-Seared Ahi Salad$19.50

                crisp house greens, mango, carrots, spicy ginger vinaigrette

                • Rotisserie Chicken Salad$17.00

                  bacon, mozzarella, cheddar, cucumbers, tomatoes, croutons, choice of dressing

                  • Spicy Mango Salad$17.00

                    mixed greens, mangoes, cucumbers, red onions, cilantro, tomatoes, avocado, green chili, citrus lime vinaigrette

                    Entrées

                    • Causeway Shrimp$19.50

                      garlic, herbs, sweet peppers, penne pasta, spicy cream sauce

                      • Bronzed Gulf Catch$29.00

                        lump crab, lemon caper, choice of two sides

                        • BBQ Bacon Cheeseburger$17.50

                          black angus patty, bacon, pepper jack, brioche bun NOPSI bbq butter on the side, french fries

                          • Club 317$16.50

                            cajun-smoked turkey, ham, cheddar, bacon, lettuce, tomato, mayo, multi-grain wheat, french fries

                            Union Street Sides

                            • French Fries$7.00

                              • German Red Cabbage$7.50

                                • Creamed Spinach$8.00

                                  • Caesar Salad$7.00

                                    • House Salad$7.00

                                      • Brussels Sprouts$8.00

                                        • Buttery Smashed Potatoes$8.00

                                          Sweet Treats

                                          • New York Cheesecake$9.00

                                            berry coulis

                                            • Warm Vanilla Ooey Gooey Cake

                                              vanilla ice cream

                                              Last updated: February 4, 2022

                                              What 405 people are saying

                                              Overall ratings and reviews

                                              Reviews can only be made by diners who have eaten at this restaurant

                                              3.9
                                              3.9 based on recent ratings
                                              • 4Food
                                              • 4Service
                                              • 4.2Ambience
                                              • 3.9Value

                                              NoiseModerate

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                                              Filters

                                              1. OT

                                                OpenTable Diner

                                                1 review

                                                5.0

                                                1 review

                                                Dined 3 days ago

                                                overall5food5service5ambience5

                                                Fantastic cocktails and food. Great service!

                                              2. RS

                                                RobertS

                                                Richmond

                                                20 reviews

                                                3.0

                                                20 reviews

                                                Dined on May 9, 2022

                                                overall3food5service2ambience4

                                                We made a 9 PM reservation and arrived a little early. Our drinks and appetizers came relatively quickly. Our bottle of wine was brought to us uncorked which is unusual. We had been waiting a good 40 minutes for our meals to be delivered with little attention by the wait staff between an appetizer and the meal. Once we receive our meals, they were delicious. We tried to order dessert but we’re told that the kitchen was closed. Disappointing.

                                              3. JH

                                                JudithH

                                                New Orleans

                                                1 review

                                                3.0

                                                1 review

                                                Dined on May 8, 2022

                                                overall3food2service4ambience5

                                                Appetizer was good—entree was bad! Ambiance is nice & service was OK…valet parking was good!

                                              4. WR

                                                WilliamR

                                                Houston

                                                2 reviews

                                                vip
                                                3.0

                                                2 reviews

                                                Dined on May 8, 2022

                                                overall3food4service3ambience4

                                                Mother’s Day Breakfast and Cocktails!

                                              5. OT

                                                OpenTable Diner

                                                Houston

                                                1 review

                                                3.0

                                                1 review

                                                Dined on May 8, 2022

                                                overall3food5service2ambience4

                                                Food was great, but took a really long time to get anyones attention. And the place wasn’t busy….

                                              6. S

                                                Sundaybrunch

                                                Yorkshire

                                                7 reviews

                                                5.0

                                                7 reviews

                                                Dined on May 1, 2022

                                                overall5food5service5ambience5

                                                Great for a quick bit to eat

                                              7. BC

                                                BarbC

                                                Naples

                                                10 reviews

                                                vip
                                                4.0

                                                10 reviews

                                                Dined on April 29, 2022

                                                overall4food4service4ambience3

                                                The oysters were excellent, the Club 317 was one of the best clubs I ever had and was loaded with meats, and the Causeway Shrimp was perfectly seasoned with spices.

                                              8. MP

                                                MarkPG1

                                                London

                                                1 review

                                                5.0

                                                1 review

                                                Dined on April 29, 2022

                                                overall5food5service5ambience5

                                                Really great service and more importantly the food was equally as good. Nice cool environment. Enjoyed my experience and would recommend

                                              9. OT

                                                OpenTable Diner

                                                New Orleans

                                                1 review

                                                2.0

                                                1 review

                                                Dined on April 26, 2022

                                                overall2food5service2ambience5

                                                The food was fantastic but the service was super slow. There seemed to be plenty of workers but only one waitress. The manager was very apologetic and helpful. Given the food quality I would guess it was just an off night. I would give them another shot.

                                              10. GL

                                                GaryL

                                                New Orleans

                                                10 reviews

                                                vip
                                                2.0

                                                10 reviews

                                                Dined on April 24, 2022

                                                overall2food1service2ambience3

                                                Very uninspired food….menu sounds better than what is presented to your table. In some cases, such as the spinach and artichoke appetizer, it appeared straight from a box or package. Disappointed ☹️

                                              11. DB

                                                DianeB

                                                Houston

                                                45 reviews

                                                vip
                                                1.0

                                                45 reviews

                                                Dined on April 21, 2022

                                                overall1food1service2ambience4

                                                While the restaurant is aesthetically quite nice the food was subpar. We ordered the spinach and artichoke dip as a starter and quite frankly it was inedible. My husband order the meatloaf entree and said it did not have much flavor. I ordered gumbo and it as just ok.

                                              12. C

                                                Cantabrig5

                                                New England

                                                2 reviews

                                                2.0

                                                2 reviews

                                                Dined on April 18, 2022

                                                overall2food3service1ambience4

                                                I’ve rarely seen a restaurant try so little. Our waiter went out of his way to demonstrate how little he cared about our experience. Our main courses were solid—but with some sides arriving fresh-from-the-microwave piping hot, others ice cold. No staff member bothered to ask whether we’d had a good meal or thank us for coming. Nice space, but really tough to give it a positive review—especially given the prices.

                                              13. PB

                                                PatriciaB

                                                New Orleans

                                                2 reviews

                                                3.0

                                                2 reviews

                                                Dined on April 18, 2022

                                                overall3food3service3ambience2

                                                Not excited by the menu. Cesar salad very good. Main course ok. A lot of food tho Dessert very good Service ok. He tried but I think he was the only server. Have had lunch there many times 2 + years ago when planning an event. Always good! Good at the event excellent even with a large group

                                              14. T

                                                Terre

                                                New Orleans

                                                34 reviews

                                                vip
                                                2.0

                                                34 reviews

                                                Dined on April 10, 2022

                                                overall2food2service1ambience2

                                                Our food was ok. The service was less than mediocre. We had to continue to ask for items that we ordered after our breakfast was served, i.e., toast, bacon, ketchup, etc. Wanted to try some place new. We eat in the city a lot and now I know why we stick to our favorites.

                                              15. S

                                                Skieblue

                                                Dallas

                                                2 reviews

                                                5.0

                                                2 reviews

                                                Dined on April 3, 2022

                                                overall5food5service5ambience5

                                                We ate here for breakfast and it was very good!

                                              16. SD

                                                StephanieD

                                                New Orleans

                                                1 review

                                                3.0

                                                1 review

                                                Dined on March 13, 2022

                                                overall3food2service3ambience5

                                                BEAUTIFUL VENUE, AWESOME MIMOSAS, FOOD QUALITY DOES NOT MATCH

                                              17. KY

                                                KYDY

                                                Dallas

                                                7 reviews

                                                1.0

                                                7 reviews

                                                Dined on March 5, 2022

                                                overall1food2service1ambience3

                                                The service was terrible. The food was almost just as bad! Not at all what I expected from the positive reviews on the website. Definitely would NOT recommend!

                                              18. J

                                                Jma0341

                                                New Orleans

                                                8 reviews

                                                3.0

                                                8 reviews

                                                Dined on February 23, 2022

                                                overall3food2service4ambience4

                                                The menu left much to be desired. I had the meatloaf Wellington and the bacon was raw. The service was great and I would go back just for drinks. The restaurant would have to up their game before I go back.

                                              19. K

                                                Kira

                                                1 review

                                                5.0

                                                1 review

                                                Dined on February 15, 2022

                                                overall5food5service5ambience5

                                                Public service was a great choice for Valentine’s Day. We were sat right away with a reservation. The menu is small but the food was delicious. The drinks are very strong and all have a botanical flavor. Our waiter Dominique was kind and courteous. I definitely recommend.

                                              20. RB

                                                RachaelBC

                                                Baton Rouge

                                                1 review

                                                5.0

                                                1 review

                                                Dined on February 15, 2022

                                                overall5food5service5ambience5

                                                Awesome! Great service and food! The Brussel sprouts and oysters were our favorites! Great cocktails and clean hotel.

                                              21. OT

                                                OpenTable Diner

                                                New Orleans

                                                10 reviews

                                                vip
                                                4.0

                                                10 reviews

                                                Dined on February 12, 2022

                                                overall4food4service4ambience4

                                                We loved the food and atmosphere.

                                              22. V

                                                Valentine7

                                                Dallas

                                                24 reviews

                                                4.0

                                                24 reviews

                                                Dined on January 16, 2022

                                                overall4food4service5ambience5

                                                Service was excellent. Food was pretty good. Only negative is that the menu is extremely limited. Only remember 1 appetizer option that didn’t come with dairy (cream or cheese) and that was pork ribs.

                                              23. RL

                                                RyanL

                                                1 review

                                                5.0

                                                1 review

                                                Dined on January 8, 2022

                                                overall5food5service5ambience5

                                                Great food and great experience. Bree (sp?) was our server and she was amazing! Highly recommend

                                              24. YN

                                                50YearNOLANative

                                                New Orleans

                                                15 reviews

                                                2.0

                                                15 reviews

                                                Dined on January 2, 2022

                                                overall2food3service1ambience1

                                                There is no separation between the bar and restaurant, and the loud band in the bar meant members of our party couldn’t hear one another. The food was good, but was served out of order. First came one guest’s hot entree; several minutes later, entree salads for others; another several minutes later, the shared appetizer; and last, the salad for the guest with the hot entree. Just not at all what we’d hoped for as a pre-theater dinner for a family holiday celebration.

                                              25. OT

                                                OpenTable Diner

                                                Nashville

                                                2 reviews

                                                4.0

                                                2 reviews

                                                Dined on January 1, 2022

                                                overall4food3service3ambience2

                                                It was New Years Eve. They had a special menu which wasn’t all that great. The special menu was also not given or posted anywhere on social media in advance so customers literally had no idea what they were getting into. Not that the food was bad. It was Ok but the selections were lacking. Not a single beef or pork option. A beef Wellington or center cut pork loin chop would have gotten a better rating from me, even if it didn’t taste good. Personally I would have preferred to choose off of the regular menu. There weren’t even enough customers there to warrant a special NYE menu. I will try it again, but I’m going on a day where I can choose what I want. Last note… my specialty cocktail for the evening was basically gin, pickle juice & pickled green beans.

                                              26. PK

                                                PetraK

                                                1 review

                                                1.0

                                                1 review

                                                Dined on January 1, 2022

                                                overall1food2service1ambience1

                                                Unfriendly waitress, cold vegetables, no tablecloth, no reference to New Year‘s Eve in the restaurant, disappointing ambience

                                              27. OT

                                                OpenTable Diner

                                                1 review

                                                1.0

                                                1 review

                                                Dined on December 31, 2021

                                                overall1food2service1ambience2

                                                Terrible experience. We made a reservation for New Year’s Eve dinner and were assigned a table that was very uncomfortable for 3 people. We requested a change and were explained that all tables were reserved. Lie: during the entire night most tables were empty. The service was awful: we had to request silverware and were given plastic forks and knives. There were no spoons for the soup and had to request them too. We were brought bread and butter (late, after the first course) and we had to ask again for plates for the bread. I guess we were expected to spread the butter on the table? Who knows. The wine bottle was already opened and served without having the chance to taste it. The tomato soup was bottled tomato sauce just heated up. The servers were amateur and clueless. At this point, we just gave up. The manager was rude and the maître d (if he could be called so) had an arrogant attitude. In summary, stay away from this place. You just will be disappointed over and over. $450 thrown down the toilet. Shameful.

                                              28. LD

                                                LacyD

                                                New Orleans

                                                20 reviews

                                                vip
                                                5.0

                                                20 reviews

                                                Dined on December 31, 2021

                                                overall5food5service5ambience5

                                                The food and atmosphere are great here for a quick breakfast with friends/family or for a boozy sit down brunch. I've been twice and loved both the Western Omelet and the Crab Avocado Toast. I'm looking forward to trying the Smoothie Bowl and will certainly be back.

                                              29. EP

                                                ElbaP

                                                Mexico City

                                                10 reviews

                                                vip
                                                5.0

                                                10 reviews

                                                Dined on December 27, 2021

                                                overall5food5service5ambience5

                                                Gran lugar, buena atención, excelente para desayunar.

                                              30. PD

                                                PaulD

                                                Philadelphia

                                                20 reviews

                                                vip
                                                4.0

                                                20 reviews

                                                Dined on December 27, 2021

                                                overall4food5service4ambience5

                                                Initially I though this was going to be another breakfast place in a hotel. I was absolutely wrong! The restaurant is located in the swanky Nopsi hotel (even stamped on their waffles!) the hotel is located in the business district of the city and is close to the French quarter. The high ceilings and light finishes give an ambiance full of daylighting. The warm tones of the brick contrast and gives a sense of warmth. The food is exquisite and the service was great! I had the pont chartraine Benedict and the seafood is so fresh and tasty topped with a shrimp creole sauce. The Nopsi branded waffle is perfect! I love the fact that they branded the name of the hotel and put the berries in the waffle pockets! It is crispy on the outside and perfectly cooked but the inside is so soft and fluffy. The reservation was so easy to make so definitely a great breakfast spot!

                                              31. OT

                                                OpenTable Diner

                                                Dallas

                                                2 reviews

                                                2.0

                                                2 reviews

                                                Dined on December 2, 2021

                                                overall2food2service3ambience2

                                                I only had water. The menu was very limited and consists of pork. I ended up going to another restaurant around the corner.

                                              32. RS

                                                RaiS

                                                Washington DC

                                                16 reviews

                                                vip
                                                2.0

                                                16 reviews

                                                Dined on November 26, 2021

                                                overall2food2service1ambience2

                                                Service was really bad and food was average. Don’t recommend unless you’re staying at the hotel or it’s the only reservation you can get. Pretty limited menu too

                                              33. OT

                                                OpenTable Diner

                                                New Orleans

                                                1 review

                                                vip
                                                5.0

                                                1 review

                                                Dined on November 21, 2021

                                                overall5food5service5ambience5

                                                Excellent service. Great food. This was our go to place for dinner and we were disappointed when they had to close for Covid-19. Very glad they are back. Will definitely be back.

                                              34. JH

                                                JanH

                                                San Diego

                                                4 reviews

                                                vip
                                                3.0

                                                4 reviews

                                                Dined on November 12, 2021

                                                overall3food2service5ambience4

                                                The staff was friendly and helpful and the place is pretty; the food was bland esp the Brussels sprouts. We had red fish and it was just fish and terribly disappointing.

                                              35. CW

                                                CherylW

                                                New Orleans

                                                2 reviews

                                                2.0

                                                2 reviews

                                                Dined on September 24, 2021

                                                overall2food2service4ambience2

                                                The restaurant was visually appealing and clean. The waitress/bartender was friendly, helpful, and attentive. The boudin balls and mushroom soup was very very good. We were very disappointed with the entree selections on the dinner menu. It was very limited and there was nothing exciting about it. We settled on the turkey sandwich and Cobb salad. I’ve had better at subway. We should have stopped with the appetizer and soup.

                                              36. OT

                                                OpenTable Diner

                                                Memphis/West TN

                                                2 reviews

                                                5.0

                                                2 reviews

                                                Dined on August 20, 2021

                                                overall5food5service5ambience5

                                                Visiting from Memphis, TN to meet up with friends. We had a great time.

                                              37. I

                                                Iris1120

                                                New Orleans

                                                5 reviews

                                                vip
                                                3.0

                                                5 reviews

                                                Dined on August 8, 2021

                                                overall3food3service3ambience1

                                                Lighting is too bright!

                                              38. FN

                                                FourNonBlondes

                                                Atlanta

                                                2 reviews

                                                2.0

                                                2 reviews

                                                Dined on August 1, 2021

                                                overall2food2service3ambience4

                                                Public Service needs a PSA. Don't go. I think the concept is good, but I feel for their staffing issues- amid these CoVid days. Food isn't up to par especially with the service lacking. Hope they can get it right.

                                              39. OT

                                                OpenTable Diner

                                                New Orleans

                                                10 reviews

                                                5.0

                                                10 reviews

                                                Dined on July 31, 2021

                                                overall5food5service5ambience5

                                                Great atmosphere and fun experience. Food was terrific. We appreciated the service as well.

                                              40. OT

                                                OpenTable Diner

                                                Austin

                                                4 reviews

                                                2.0

                                                4 reviews

                                                Dined on July 5, 2021

                                                overall2food2service3ambience3

                                                This a hotel restaurant with a menu of standby room service items. Service was cordial but slow.

                                              Safety precautions

                                              • Cleaning & sanitizing

                                                • Surfaces sanitized between seatings
                                                • Digital, disposable or sanitized menu provided
                                                • Common areas deep-cleaned daily
                                                • Sanitizer or wipes provided for customers
                                              • Physical distancing

                                                • Limited number of seated diners
                                                • Distancing maintained in common areas
                                                • Extra space between tables
                                              • Protective equipment

                                                • Waitstaff wear masks
                                                • Diners must wear masks unless eating or drinking
                                              • Screening

                                                • Sick staff prohibited in the workplace

                                              FAQs

                                              Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

                                              Public Service is rated 3.9 stars by 405 OpenTable diners.

                                              Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

                                              Make a reservation

                                              2 people

                                              May 2022
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                                              7:00 PM


                                              Booked 9 times today
                                              Experiences are available.
                                              Google Map for Public Service

                                              311 Baronne St New Orleans, LA 70112

                                              Dining areas

                                              Additional information

                                              • Cross street

                                                Gravier Street

                                              • Neighborhood

                                                Central Business District

                                              • Hours of operation

                                                Breakfast
                                                Mon–Sat 6:30 am–11:00 am
                                                Sun 6:30 am–10:30 am
                                                Brunch
                                                Sun 11:00 am–2:00 pm
                                                Lunch
                                                Mon–Sat 11:00 am–2:00 pm
                                                Bar
                                                Daily 11:00 am–11:00 pm
                                                Happy Hour
                                                Mon–Fri 4:00 pm–6:00 pm
                                                Dinner
                                                Daily 5:00 pm–9:30 pm

                                              • Cuisines

                                                American, Farm-to-table, Seafood

                                              • Dining style

                                                Casual Elegant

                                              • Dress code

                                                Smart Casual

                                              • Parking details

                                                Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking

                                              • Public transit

                                                Streetcar stop 3 blocks away

                                              • Payment options

                                                AMEX, Diners Club, Discover, MasterCard, Visa

                                              • Additional

                                                Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

                                              • Phone number

                                                (504) 962-6527

                                              • Catering

                                                Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell&#64;nopsihotel.com so we may assist you.

                                              • Private party facilities

                                                For information regarding group dining at Public Service Restaurant please contact Sean Bitar at sbitar@heihotels.com

                                              • Private party contact

                                                Sean Bitar: (855) 383-8575

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