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Public Service, New Orleans, LA

Public Service

4.0
4
498 Reviews
$30 and under
American
A dynamic community gathering place, Public Service is a casual-yet-sophisticated restaurant with a menu honoring the Gulf Coast’s hard-working fishermen and farmers. Our chefs prepare contemporary cuisine in an open-display kitchen highlighted by an open-flame rotisserie.

Join us for a relaxing meal with family or friends, a quick bite in our bar or pull up a stool at the open kitchen to experience a meal guided by our chefs. At Public Service, the recipe is simple: combine confident Southern hospitality with a menu that allows the ingredients to speak for themselves.

Click on our virtual tour to step inside Public Service! https://visitingmedia.com/tt8/?ttid=nopsi-hotel-icms#/3d-model/0/1?b11t0=1&a10ph=1&i2d0a=1&j2ck2=1

Make a reservation

2 people

7:00 PM


Booked 5 times today
Experiences are available.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Hours of operation
    Daily 6:30 am–9:30 pm
  • Phone number
    (504) 962-6527
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Arthur Batiste
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
  • Neighborhood
    French Quarter
  • Cross street
    Gravier Street
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • Jazz Brunch at Public Service Restaurant

    Multiple dates available
    Indulge in the NOPSI Hotel's jazz-infused brunch, Saturdays and Sundays from 10 am to 2 pm. Nestled in the heart of New Orleans, the historic Public Service restaurant invites you to savor the charm of the 1920s in a setting that once housed the iconic New Orleans Public Service Inc. utility company. Immerse yourself in the soulful rhythms of traditional jazz creating an atmosphere reminiscent of the city's vibrant musical heritage. As you relish the melodies, feast your senses on a delectable brunch spread featuring classic New Orleans favorites. Our carefully curated menu pays homage to the rich culinary tapestry of the Big Easy, where the spirit of New Orleans comes alive in every tune and every taste.
    Jazz Brunch at Public Service Restaurant Photo

Offers

  • Wine Down Wednesdays at Public Service

    Multiple dates available
    Wed - 5:00 PM - 9:30 PM
    Dive into New Orleans' vibrant nightlife at the NOPSI Hotel's Public Service restaurant and bar for Wine-Down Wednesdays! Join us for a soulful soirée filled with rhythm and half-price wine specials. Local musician Matt Lemmler and his trio play a captivating blend of original songs, New Orleans standards, jazz melodies, and spirited covers. Whether you're sipping a drink at the bar or all-in for dinner in the restaurant, you'll get a taste of New Orleans' authentic charm. Revel in the elegance of NOPSI Hotel and let the lively atmosphere carry you away. Come for a drink, stay for a meal, or simply soak in the lively tunes; Wine-Down Wednesday at Public Service is your passport to a joyous night in the heart of NOLA! No purchase required.

    Wine Down Wednesdays at Public Service Photo

What 498 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4Food
  • 4Service
  • 4.1Ambience
  • 3.8Value

NoiseModerate

Loved For

  • New Orleans / Louisiana

    Good for business meals

  • New Orleans

    Good for business meals

498 Reviews
  1. LouB

    Greater Boston

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was excellent, our waiter was charming and attentive. Live band was great..!!

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  2. BruceH

    New Orleans

    14 reviews

    vip
    2.0

    14 reviews

    Dined on March 31, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Our waiter was inattentive and dropped the check while we were still eating. The menu advertised waffles with whipped cream and berries, which my date ordered, and what arrived was a plain waffle with a few berries and a plastic ramekin of cold, yellowed "cream." This was Easter brunch, and it was supposed to be a jazz brunch, but the musicians packed up and left before 1 p.m., shortly after we sat down. I was generally disappointed.

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  3. OpenTable Diner

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food, drinks and service was good! I would definitely recommend.

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  4. OpenTable Diner

    Los Angeles

    1 review

    3.0

    1 review

    Dined on March 31, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Food was good. Nothing to write home about but a solid meal. Said it was a jazz brunch but the jazz musicians took more breaks than they spent time playing. Service was average. Server wasn’t rude but wasn’t particularly polite either. Overall, a decent experience but not sure I would dine there again.

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  5. Beau

    Norfolk/Suffolk

    1 review

    1.0

    1 review

    Dined on March 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Service was slow. Had to request water refills. Food was bad and overcooked.

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  6. Nola

    New Orleans

    1 review

    1.0

    1 review

    Dined on March 23, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Service was awful for brunch. Waitress basically ignored our table. Assuming because it was a large party and she figured she was already getting the tip since it was included in the tab. We didnt all have silverware, never got refills or offered drinks. It was horrible. 2nd time there and the service was bad again. Food is just ok. Wont go back

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  7. KennyM

    Pittsburgh

    8 reviews

    4.0

    8 reviews

    Dined on March 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Beautiful hotel and restaurant, wish the lights were a little lower. Great waitress, slow bartender in the restaurant. Good food.

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  8. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food! I exceptional service! Thanks for a great time!

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  9. OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on March 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant was pretty and very clean. It is attached to the NOPSI hotel. There is a bar area but we sat in a very comfortable booth. Our waiter was Jason. He was attentive and did everything to make sure we enjoyed our dinner. He was so kind and wrote down suggestions on what to do and see during our stay in New Orleans. Unfortunately, we arrived right as the Jazz quartet was finishing up. Try to arrive before 8:30 so you can enjoy the music as well as the food. And ask for Jason!!

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  10. SAATX

    San Antonio

    11 reviews

    5.0

    11 reviews

    Dined on March 3, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Live Jazz made our brunch extra special. Great band

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  11. Brandon

    New Orleans

    1 review

    2.0

    1 review

    Dined on February 15, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3
    First, the staff was great! They were pleasant and truly worked as a team, even the hostess was running food. Second, we were there with a prix fixe menu. The main course came before the second course! And it was garbage! Even their salad was soggy, like it was tossed in dressing hours before. But their soup (some corn bisque) was full of delicious seafood. At the end of the day, I spent $220 for some great cups of soup and awesome service.

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  12. OpenTable Diner

    Nashville

    1 review

    1.0

    1 review

    Dined on February 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    HORRIBLE EXPERIENCE. Made a reservation arrived 10 minutes early. They weren’t busy and not a single person greeted us or even asked if we wanted to dine in! We stood there for an additional 15 minutes our reservation time passed and we were still standing. Right before I decided for us to leave a couple stormed out for not being serviced after being seated. Just an overall bad experience.

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  13. OpenTable Diner

    Pittsburgh

    4 reviews

    5.0

    4 reviews

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service and food was excellent !! The atmosphere and music great !!

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  14. OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on February 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really loved the vibe here. Lead bartender Reggie was awesome and will create any coctail that you can imagine. His variety of syrups are top tier.

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  15. MatthewW

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on January 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The waiter was great, very attentive and listened. The staff was great!

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  16. OpenTable Diner

    Atlanta Metro

    1 review

    4.0

    1 review

    Dined on December 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    We dined here on Christmas during a visit to New Orleans. The prix fixe menu for breakfast was delicious and a great value.

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  17. LuigiT

    Greater Boston

    3 reviews

    4.0

    3 reviews

    Dined on December 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Nice location, quite intimate atmosphere, good food overall, good value for the money spent

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  18. OpenTable Diner

    New York City

    1 review

    vip
    1.0

    1 review

    Dined on December 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    I ate here with my daughter on Christmas Day. We were only offered a prixe fix option, which included a bite sized chef selection, appetizer (no choice), soup or salad (one choice each) main course (three choices) and dessert (two choices). The appetizers were ok, but you were out of luck if you don’t like cheese because both the bite sized and regular appetizer were cheese. My daughter and I both had the wedge salad, which was ok but very small. We also both had the pork with mashed potatoes and asparagus. The pork was fatty and basically inedible. We got one of each of the two desserts. The pecan pie was the best part of the meal. The bread pudding was a very odd consistency. We were still hungry when we finished. At $75 pp it was way overpriced. I would not have minded spending $200 on a meal if it was good, but this was awful. I will not be eating here again during my trip.

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  19. OpenTable Diner

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on December 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, good food, I’ll visit again the next time I’m in time

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  20. AngelaB

    San Diego

    6 reviews

    3.0

    6 reviews

    Dined on December 24, 2023

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    We had a very early dinner so there were only two occupied tables besides ours. The kitchen did not pace our courses so we were served the next course while still finishing the previous one. The amuse bouche was poorly executed- served in a small tapered glass with crushed nuts in the bottom making it impossible to touch the goat cheese. The next course consisted of melted brie served in a small dish. By the time it reached the table, it had re-solidified into a stretchy disc that couldn’t be spread on the very thin, fragile toast that accompanied it. The wedge salad was better, though the dressing was slightly sweet. The chicken entree was very salty. My dinner companion had fish and while it was fine, said their potatoes were bland. Dessert was a very disappointing room temperature bread pudding that would have been outstanding had it been warmed. I ordered a hot buttered rum and it was very watery. Service was outstanding. Our server was attentive, engaging, and very pleasant. She is the sole reason we enjoyed ourselves despite the failings from the kitchen and a really awful dinner.

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  21. OpenTable Diner

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on December 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The holiday cocktail drinks were amazing! We arrived and were sat quickly. Took a chance on the meatloaf Wellington and so glad we did, it was delicious.

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  22. StanleyL

    New Orleans

    16 reviews

    5.0

    16 reviews

    Dined on December 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a great experience. The club sandwich was the best I’ve ever had. The meats were extra scrumptious. I ate at the bar. The bartenders were very helpful. The service was excellent and the drinks were top notch.

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  23. MoniqueA

    Fargo

    4 reviews

    2.0

    4 reviews

    Dined on December 10, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    They seemed a little short staffed. Saw our breakfast order was up an just sat in the window. By the time it was delivered to the tabled it was tepid. Had to ask for a reheat in which it again sat until someone could serve it. As a former server I try to be fairly tolerant, but cold food and high prices - nope.

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  24. OpenTable Diner

    Atlanta Metro

    14 reviews

    vip
    4.0

    14 reviews

    Dined on December 10, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Nice place - it just wasn’t very busy. The food was great.

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  25. OpenTable Diner

    Alabama

    3 reviews

    2.0

    3 reviews

    Dined on December 2, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    I ordered an omelette with shrimp and realized midway that it contained ham, which I cannot consume due to dietary restrictions. I promptly informed my waitress about this matter, explaining that I did not wish to have another omelette as my partner was almost finished with their meal. The restaurant offered a modest 10% discount on the omelette. In my opinion, this incident showcased a lapse in customer service as the restaurant usually substitutes pork with turkey for our orders. To ensure accuracy in your orders at this establishment, I would suggest requesting your waitress to repeat your order back to you as it appears there may be a disconnect between the cooks and the wait staff.

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  26. BartD

    New Orleans

    6 reviews

    5.0

    6 reviews

    Dined on December 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and service was amazing. We so enjoyed the evening and hope to return soon.

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  27. Studentoflife81

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on November 24, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Booked a reservation for Thanksgiving dinner and no one was aware we had a reservation. No one was familiar with the prix fixe menu since the staff said they’d only gotten it just before dinner started. Then we waited for more than half an hour before overhearing they ran out of most of the food on said menu as the wait staff told someone else. Staff was apologetic and we weren’t charged for the drinks we received while waiting. Thankfully The Steakhouse at the casino nearby was able to accommodate us. Would only recommend for breakfast as we ordered room service breakfast twice and it was good!

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  28. RonaldK

    New Orleans

    1 review

    1.0

    1 review

    Dined on November 24, 2023

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    We reserved for the Thanksgiving Dinner. They messaged us at least 6 times to make sure we were coming. We arrived on time at 6:30and were told they ran out of Turkey!! The only menu was their fixed price $75.00 selection. We selected the crispy duck. It was small and undercooked and very little of the fat was cooked off. The rest of the meal was mediocre at best. Terrible value terrible food Don’t go there!

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  29. YvetteT

    New Orleans

    3 reviews

    2.0

    3 reviews

    Dined on November 23, 2023

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    There was either False Advertisement or I must have missed the fine print. The advertisement was for Thanksgiving Dinner and and Drinks of Mimosas, Bloody Mary and another Dinner drink Cocktail for $75.00 or $55.00 without drinks. It did state 4 course meal but it did not state the choices. Although the portions were satisfactory, the flavors were missing. The meal was not worth $75.00. I could have gone to Piccadilly for the same meal, better flavor, same cafeteria setting and service. So No, I will not return to Public Service Restaurant. I thought I was in the wrong place!

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  30. StacyL

    New Orleans

    11 reviews

    5.0

    11 reviews

    Dined on November 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a go-to option for 12:00 Saints games and simple walk to the Dome

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  31. OpenTable Diner

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on November 3, 2023

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    Not sure if they were short staffed or what, but it took the only server we saw a while to even greet us. When she finally arrived there were no niceties or recommendations, not even an introduction, she asked if we knew what we wanted, and took our order. It took a while to get our bar drinks which were good, and our food came out fairly quickly. I got the grilled chicken salad. It was as advertised, and overall a good salad but nothing to write home about. I don’t remember what my husband got, but he enjoyed it.

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  32. OpenTable Diner

    Louisville

    2 reviews

    vip
    2.0

    2 reviews

    Dined on October 25, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 5
    Food was ok, the place itself is very beautiful and open. Service was poor, like really poor. We didn’t get drinks and the waitress didn’t come to check on us once. It wasn’t cheap to eat and I was disappointed to pay that price for so little attention.

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  33. Mddgarde

    Montreal

    24 reviews

    vip
    3.0

    24 reviews

    Dined on October 21, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Tout était moyen, la nourriture, viande trop cuite, cocktail trop sucré, bruyant.

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  34. JenniferC

    New York City

    1 review

    5.0

    1 review

    Dined on October 18, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Friendly and attentive service. The three-piece band was unexpected and made the evening even more enjoyable.

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  35. MelissaA

    Mississippi

    8 reviews

    5.0

    8 reviews

    Dined on October 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved the jazz brunch trio band music to add to the atmosphere 🥂

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  36. OpenTable Diner

    Kansas City

    26 reviews

    vip
    5.0

    26 reviews

    Dined on September 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Surprisingly great food for a hotel restaurant! The drinks were strong and the gumbo was fantastic.

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  37. JM08

    Washington DC

    6 reviews

    4.0

    6 reviews

    Dined on September 27, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Great service and the live music was good. The food was hit or miss. Don’t recommend the pasta.

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  38. Bama

    Mobile

    10 reviews

    4.0

    10 reviews

    Dined on September 19, 2023

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3
    The food was delicious and prepared well. The waiter was stretched too thin, forgot our appetizer, and didn’t seem to check in frequently enough.

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  39. KatieC

    New Orleans

    1 review

    3.0

    1 review

    Dined on September 17, 2023

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 2
    Food was really good, but the service was terrible. The server acted like we were inconveniencing her by being there (we had reservations, but the place was basically empty). They were also out of the ingredients for the drinks we ordered, and weren't offered and alternative so we just didn't have any. I wouldn't recommend Public Service. There are other spots with delicious food and better service.

    1 person found this helpful

  40. StacyL

    New Orleans

    11 reviews

    5.0

    11 reviews

    Dined on September 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I enjoy coming to Public Service before Saints games on Sunday. Always a great experience, esp the ambiance But get there before 10am Thats when it starts to get crowded

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FAQs

Public Service offers takeout which you can order by calling the restaurant at (504) 962-6527.

Public Service is rated 4 stars by 498 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 5 times today
Experiences are available.

Order delivery or takeout

Google Map for Public Service

Public Service, 311 Baronne Street, New Orleans, LA 70112

Dining areas

Additional information

  • Cross street
    Gravier Street
  • Neighborhood
    French Quarter
  • Hours of operation
    Daily 6:30 am–9:30 pm
  • Price
    $30 and under
  • Cuisines
    American, Farm-to-table, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Valet parking available at NOPSI Hotel. $8 for up to two hours for guests dining at Public Service Restaurant; subject to NOPSI Hotel valet pricing after two hours. <br /><br />Paid parking lots available nearby <br /><br />Street parking
  • Public transit
    Streetcar stop 3 blocks away
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Arthur Batiste
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (504) 962-6527
  • Catering
    Public Service Restaurant and NOPSI Hotel can cater any event, big or small. Please contact our Director of Sales Nicole Maxwell at nmaxwell@nopsihotel.com so we may assist you.
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