Prologue cafe | cocktails

Prologue cafe | cocktails​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Suzanne VIP

   カルガリー・南アルバータ評価・口コミ (12)

   3.0

   2025年4月20日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 4

   My order was wrong and we had to wait 20 minutes for the credit card machine to pay because it was taken elsewhere. The food was good and the waitress gave us some free cookies for our troubles and she was lovely. The ambience is nice and would be a good date place as they have a piano player and he was excellent as well
   

   Prologue cafe | cocktails2025年4月23日に返信済み

   Dear Suzanne, Thank you for visiting us. I am very glad to hear you enjoyed our food and ambiance. However, I am very sorry for any service lapses you experienced. Hospitality is our top priority, so I regret to hear that we were unable to provide you with the service you deserve. We would love to host you again soon! Sincerely, Prologue Restaurant Management
   

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2. E

   Erica

   カルガリー・南アルバータ評価・口コミ (12)

   5.0

   2025年4月5日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I had the loveliest Afternoon Tea at Prologue Café! The atmosphere was cozy and elegant, with such attention to detail. The tea selection was fantastic, and every bite - especially the scones and delicate pastries - was delicious. The service was warm and attentive without being overbearing. It’s clear that a lot of care goes into the whole experience. Highly recommend for anyone looking to treat themselves or enjoy a special outing with friends!✨🍰🫖💕🐰👏🏻👏🏻
   

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   Prologue cafe | cocktails2025年4月9日に返信済み

   Dear Erica, What a lovely review! It is tremendous to hear that every aspect of your visit was pleasant. We are so glad that our ambiance, service, and food combined for a lovely meal. Your feedback means a ton to us, so we thank you for that! Come back and see us again soon! Best, Prologue Restaurant Management
   

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3. S

   Shaleena

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   It was AMAZING! I booked a reservation for my sister's bachloate party and it was above our expectations. The place is nicely renovated and with such cute details. The tea selection was good and could order a coffee as well. The food was delicious and thoughtful. Our waitress was super sweet, she was detailed and when we asked if she could take pictures of us she took a bunch from different angels. Would come back here again!
   

   Prologue cafe | cocktails2025年3月12日に返信済み

   Dear Shaleena, It appears that every part of your experience was delightful! We appreciate you choosing to dine with us and for sharing your fantastic review. Your feedback is incredibly valuable, and we look forward to welcoming you back soon! Best, Prologue Restaurant Management
   

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4. L

   Liana VIP

   カルガリー・南アルバータ評価・口コミ (43)

   4.0

   2024年10月26日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Prologue’s Afternoon Tea is worthwhile to check out in great company. What stood out on this visit was their pleasant service staff who was absolutely attentive and friendly!
   

   Prologue cafe | cocktails2025年1月25日に返信済み

   Dear Liana, Thank you for your kind review and recommendation! It is excellent to hear that you enjoyed our service and afternoon tea. Come back and see us soon for another great experience! Best, Prologue Restaurant Management
   

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5. P

   Patti VIP

   Philadelphia評価・口コミ (29)

   3.0

   2024年8月10日にご来店

   1. 総合評価 3
   2. 料理 3
   3. サービス 3
   4. 雰囲気 3

   We went for afternoon tea. Our server was friendly, but once she brought the food, that was it. We were N.E. Ed offered more Prosecco or tea. The cafe is adjacent to the hotel lobby, so the noise of people checking in and kids running around the lobby distracts a bit. Food was just ok. There are nicer afternoon tea places in town.
   

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   Prologue cafe | cocktails2024年8月13日に返信済み

   Dear Patti, Thank you for coming in to join us for tea. While it sounds like you had a lot to like about your visit, I apologize that we did not exceed your expectations overall. Your comments are greatly appreciated and will be shared with our staff. We would love to see you again soon for a top-notch experience! Sincerely, Prologue Restaurant Management
   

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6. OT

   OpenTable ダイナー

   カルガリー・南アルバータ評価・口コミ (4)

   2.0

   2024年6月30日にご来店

   1. 総合評価 2
   2. 料理 2
   3. サービス 1
   4. 雰囲気 4

   I called ahead for about allergies one of my guests has and they assured me that they would be able to accommodate this but on the day, they said they were not informed and that there was no options that my friend could eat. So she had nothing. Service was bad overall, food was cold and dry but the cafe itself is very pretty.
   

   Prologue cafe | cocktails2024年7月6日に返信済み

   Dear Anonymous, Thank you for dining with us. We appreciate your feedback. Thank you for mentioning our beautiful ambiance despite your unpleasant service experience. I apologize for our service lapse; this is totally on us. Your feedback is beneficial to our restaurant and helps us become better. I will be addressing this miscommunication with our staff. Again, I'm sorry and we hope you will consider a return for a much improved hospitality experience. Sincerely, Prologue Restaurant Management
   

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7. OT

   OpenTable ダイナー

   カルガリー・南アルバータ評価・口コミ (1)

   2.0

   2024年5月24日にご来店

   1. 総合評価 2
   2. 料理 5
   3. サービス 1
   4. 雰囲気 4

   We sat and waited for someone to take our drink order for almost 30 mins. She was by herself and was doing the best she could. She had a table of 10, a table of 6 and two tables of 2. Was not realistic to expect her to be able to do all of that by herself and provide quality service.
   

   Prologue cafe | cocktails2024年5月28日に返信済み

   Dear Anonymous, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for dining with us. Sincerely, Prologue Restaurant Management
   

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8. OT

   OpenTable ダイナー

   カルガリー・南アルバータ評価・口コミ (2)

   1.0

   2024年5月11日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 1

   We were excited to come out for a Mother's Day brunch, last time we were there we got offered the high tea despite being a bit early for it and when I asked the server was a bit rude with her answer. Then when we asked to see a drink menu (which we had last time) the server informed us that the drink menu was only for dinner time and when I ask why and explained that we had one last time we came for brunch there was no proper answer. Once everyone who was there for high tea came our server barely came to our table, we received the wrong wings but after 30min we got the right kind, one of us asked for no ginger and had ginger still (it's a food sensitivity), we also asked for a side of mayo for something and that didn't come out for the very over cooked fries. Overall the service was below sub par, and the food was also sub par. Very disappointing considering we had a wonderful experience last time.
   

   Prologue cafe | cocktails2024年5月14日に返信済み

   Dear Anonymous, Thank you for taking the time to review our restaurant. I'm very sorry that your recent dining experience did not mirror your previous visit. The details definitely do make a brunch experience and we regret we missed the mark. I will present your review to my staff so we may address your observations and find solutions to improve in the areas that were not satisfactory. Once again, on behalf of our entire team - I offer our apologies. We hope to have the opportunity to welcome you with the dining experience you’ve come to expect and deserve. Sincerely, Prologue Restaurant Management
   

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9. K

   Kendra

   カルガリー・南アルバータ評価・口コミ (1)

   5.0

   2024年4月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Excellent afternoon tea service. I was there to celebrate my bday, my friends and I all had a enjoyable experience. Definitely would go back again.
   

   Prologue cafe | cocktails2024年4月18日に返信済み

   Dear Kendra, It was an honor to have been chosen to host your birthday celebration. We truly appreciate your visit and hope to see you again soon for another remarkable experience! Best, Prologue Restaurant Management
   

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10. OT

    OpenTable ダイナー

    カルガリー・南アルバータ評価・口コミ (11)

    5.0

    2024年2月25日にご来店

    1. 総合評価 5
    2. 料理 5
    3. サービス 4
    4. 雰囲気 5

    The Afternoon Tea was lovely! There was live music, the food was delicious and there was a variety of teas to choose from. Service was a *tiny* bit slow but there was only one staff member to tend to the multiple tables. She never stopped moving though!! I’m definitely going to bring friends by for this experience!
    

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    Prologue cafe | cocktails2024年2月26日に返信済み

    Dear Anonymous, We are pleased to hear that you enjoyed your Afternoon Tea experience! Thank you for sharing your visit highlights. We look forward to having you back for another great experience. Best, Prologue Restaurant Management
    

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