Pond House Cafe

4.6
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2428 Reviews
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$30 and under
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Fusion / Eclectic
Nestled on the pond in historic Elizabeth Park the Pond House is surrounded by gardens & offers four seasons of charm with a menu to match. Changed seasonally we offer eclectic comfort food that reflects the down to earth but playful spirit of our staff. Announce Spring's arrival with a walk through the park followed by brunch on the patio. Stop and smell the world famous roses then linger over dinner as sun slowly sets over the trees. Lunch, Dinner, Brunch & Take out. The Pond House Cafe- stylish, fun & playful.
What 2428 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
95% of people would recommend it to a friend
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OT
New York Area
6 reviews
Dined 2 days ago
Overall5food5service5ambience4

Everything was top shelf!!!

DZ
New York Area
2 reviews
Dined 2 days ago
Overall4food3service5ambience5

Have eaten here many times. Had the seafood special, cod wrapped in prosciutto with fennel and white beans - just ok. Salmon is good, lamb is good. Sometimes I think the chef tries too hard.

SR
New York Area
5 reviews
Dined 2 days ago
Overall5food5service5ambience4

Always happy here...food is the best...interesting options...great wait staff.

OT
1 review
Dined 4 days ago
Overall5food5service5ambience5

Food choices were eclectic and tasted very good.

DB
1 review
Dined 4 days ago
Overall5food4service5ambience4

Although accidentally canceled by the Pond House, a table was available to us at 12:30. Our waiter Michael was attentive and our order came out in a timely manner. Food was excellent.

JD
New York Area
1 review
Dined 6 days ago
Overall5food5service4ambience4

I really enjoyed my experience at the Pond House Cafe. The food was excellent and the staff was so friendly.

ER
New York Area
2 reviews
Dined 6 days ago
Overall5food5service5ambience4

Everything was truly excellent except the table was tiny and the plates were large so we kept on knocking things around.

JP
1 review
Dined 6 days ago
Overall5food5service5ambience5

We were so happy with our meals and experience! It was our first time there, and we were scoping it out as a possible wedding venue. We were very impressed! Thanks for a great evening!

JO
New York Area
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience4

food was great, location is great, service was great, BYOB is great!

OT
New England
1 review
Dined on February 14, 2020
Overall4food4service4ambience4

Nice vibe, good service and tasty food.

MM
New York Area
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We came in early for Valentines day as a party of 4. We were seated immediately and the atmosphere had been set up for other incoming parties to celebrate. The tables were amazing, and our attention by our server was outstanding and delightful. The special menu looked amazing, although many of us selected entrees and appetizers from the standard menu. The staff was really kind despite it being a busy evening. It was a real joy to experience the Pond House on Valentines Day, a one of a kind experience. All of the additional accouterments such as the chocolate covered strawberries, and fireplace were really appreciated. Will definitely attend again on a holiday, or a non-holiday, but this restaurant will remain one of my favorites for special days.

SK
1 review
Dined on February 14, 2020
Overall4food4service5ambience5

My fiance and I are getting married at the pond house cafe this summer (2020) and have dined at the cafe a couple times since we booked our wedding. The location is the key to the overall ambiance of this cafe. The food is good... occasionally we get a dish that doesn't blow us away, but the overall creativity of the food and the presentation, coupled with attentive service, makes this a nice place to go for our special occasions. We are excited to be able to go the place where will be married, and I look forward to being able to come back to the cafe and the park in the future.

B
New York Area
5 reviews
Dined on February 12, 2020
Overall5food5service5ambience5

A beautiful spot. Food is very good. Take a walk around the grounds to enjoy your experience even more.

SD
New York Area
1 review
Dined on February 11, 2020
Overall5food5service5ambience5

Good food, good service, relaxing atmosphere. An enjoyable time was had by all.

T
Orlando
5 reviews
Dined on February 8, 2020
Overall2food3service2ambience3

Grouchy hostess, slow service , average food. Duck was destroyed, salmon overcooked. Good Brussels

KN
New York Area
9 reviews
Dined on February 8, 2020
Overall4food4service3ambience4

In general, always a great experience at the Pond House. However, if when staffed, service can be slow. Also, front end and greeting of guests has been spotty as of late because of personnel changes.

GR
New York Area
6 reviews
Dined on February 8, 2020
Overall3food3service3ambience3

We came for an early dinner because we couldn’t get brunch reservations. The rack of lamb had to be sent back, we requested medium but it came very rare. They were very nice about taking it back. The meatloaf was overdone. Overall it could’ve been better.

JJ
New York Area
49 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

We had such a delicious lunch! The three of us had three different sandwiches and we all loved our choices. They were made with quality ingredients and beautifully prepared. We were pleasantly greeted and served by a delightful server. Did I mention the bonus...half priced bottles of wine were offered! Great atmosphere and fabulous food!

DC
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

We had a wonderful night , food was excellent , service also excellent. I had invited my friend for her birthday , and she was very pleased. Thank you

OT
New York Area
7 reviews
Dined on February 4, 2020
Overall5food5service5ambience5

Service and food was excellent!!!

Pond House Cafe
Responded on February 8, 2020

Thank you for the positive feedback. We look forward to seeing you again soon! ~Pond House Management

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U
Orlando
2 reviews
Dined on February 1, 2020
Overall5food5service4ambience4

Ordered 3 apps, all were delicious (Brussels sprouts, pulled pork nachos, crab cakes). We were full by the time our dinner orders arrived though, and those were also great (choices were mom's meatloaf and the short ribs)!

Pond House Cafe
Responded on February 8, 2020

Thank you for dining with us and sampling our menu. Glad you enjoyed both the appetizers and entrees that you ordered. Hopefully next time you dine with us you can remember to save room for one of our house made desserts! ~Pond House Management

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P
New York Area
26 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

My husband and I met with friends for a brunch/lunch get-together. needless to say, we are always delighted with everything at the Pond house! As always . . . many thanks!

Pond House Cafe
Responded on February 8, 2020

Thank you for taking the time to tell us about your experience and hope to see you again soon! Thank you, Pond House Management

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LY
Phoenix
4 reviews
Dined on January 30, 2020
Overall5food5service5ambience5

Diane was an AMAZING waitress! She started with a friendly greeting and it was sincere. Diane was patient with all our questions and wanted to make sure we were satisfied. She goes above and beyond to make it an enjoyable dining experience. We have been coming to the Pond House since it opened in 2000 and Diane was the best waitress!! She is a keeper.

Pond House Cafe
Responded on February 8, 2020

We appreciate your loyalty. We take pride in training our servers to provide an enjoyable dining experience for our guests here at the Pond House. We look forward to having you as our guests for many more years to come! Thank you, Pond House Management

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RS
1 review
Dined on January 29, 2020
Overall5food5service5ambience4

The new chef has really made a significant improvement. We were impressed with the high class waiter with excellent knowledge of all parts of the meal snd wine selections. The presrntation of the plates were photo worthy. The pork snd lentil soup was rich and tastey. The salmon and crab cakes were excellent, and had another full meal at home with leftovers. I loved my mint tea and the ginger cake was moist, rich, and we couldnt finish the shared piece.

Pond House Cafe
Responded on February 8, 2020

Thank you for acknowledging the new changes that we have made to our menu items. We are looking to make more improvements to our menu in the near future so we hope to have you back in to dine with us again soon to experience those dishes as well. We're looking forward to your next visit. Thank you, Chef Josh Fiorillo

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OT
New York Area
2 reviews
Dined on January 29, 2020
Overall5food5service5ambience5

We had a great lunch with wonderful service!

Pond House Cafe
Responded on February 8, 2020

We look forward to having you dine with us again soon and appreciate your business. Thank you, Pond House Management

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a
New York Area
7 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

love the brunch items, and the lunch specials - yum

Pond House Cafe
Responded on February 8, 2020

Thank you for your feedback on our lunch and brunch menu options as we are happy to hear you enjoyed them. We would love to have you dine with us again to taste our dinner menu and specials as well, if you haven't already. We appreciate your patronage. Thank you, Pond House Management

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MO
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Cute with great views- we’ll have to come back to sit outside! Fabulous food!! Friendly and quick service, and a nice wine selection. We can’t wait to go back!

Pond House Cafe
Responded on February 8, 2020

Thank you for taking the time to write a review. We look forward to having you back once the outside porch opens and the flowers are in bloom but don't hesitate to come back sooner! Thank you, Pond House Management

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OT
New York Area
1 review
Dined on January 23, 2020
Overall5food5service5ambience4

Great food, spectacular service

OT
Philadelphia
3 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Fabulous meal and Kelly was wonderfully

MD
Mississippi
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

One of the best brunches I have ever been to. Service was impeccable; drinks were crisp and delicious; food was out of this world. All 4 of us in the party were very very satisfied. And the menu choices....so many to choose from. I can’t wait to go back

OT
Miami
1 review
Dined on January 18, 2020
Overall2food4service1ambience4

This was the second visit here. Both times same server. First time with friends and the server demeanor was coarse. Next visit I return for my birthday with my husband, since the food was good and I wanted my husband to try it. My husband was the one to comment on her attitude. I was shocked as I didn’t mention to him that she was the server the first time or did I mention my experience with her attitude, as he would have requested another restaurant. Therefore my friends and family will not return.

NW
New York Area
6 reviews
Dined on January 17, 2020
Overall5food5service5ambience4

Pond House is always a great place for a meal. The food is consistently good. This time, however, it was really noisy and we had a tough time carrying on a conversatio.

BD
New York Area
4 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Always good food. Prices are moderate. Great ambiance.

NB
New England
27 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Great, as always.

Love the variety of artistically plated food on creative dinnerware.

Always a treat to dine in a not the run of the mill restaurant with ho hum food.

Never disappoints!

RX
New York Area
31 reviews
Dined on January 16, 2020
Overall4food4service5ambience4

My husband and I had a late lunch at the Pond House Café in West Hartford, Connecticut on Thursday, January 16, 2020. As always, the food was high quality, nicely prepared and very good. The portions were also quite generous. The overall service was excellent with our waiter being very friendly, polite, attentive and efficient. Also, the atmosphere at the restaurant was relaxing.


We enjoyed our meals and even had some to take home. My husband had a cheddar and bacon Pond House Burger with fries. I had a tuna melt with salad and a side order of mac and cheese. My tuna melt was very good but it could have been better on a croissant as it is described on the menu. The last few times that I had a tuna melt it came on toasted bread rather than a croissant. However, it was delicious on a croissant when it came on a croissant in the past. I think my meal, including the side order of mac and cheese, was a very good value but I am not quite certain my husband’s cheddar and bacon Pond House Burger was a good value, being over $17 for lunch. However, from a value perspective, it was very good that we were able to use our Pond House Cash, which was doubled..


We have enjoyed many meals at the Pond House for both lunch and dinner, including such entrees as braised short ribs, Osso Bucco, meatloaf (prepared different ways), salmon, the Pond House Burger with fries, crab crest salad, the tuna melt on a croissant, their house salad, as well as mac and cheese. The Pond House is a very good restaurant with a nice variety of different type of entrees, even gluten-free items.
We recommend this restaurant and look forward to going back again. We like going for a late lunch (around 4:00 PM) or an early dinner (at 5:00 PM) in order to avoid the traffic getting there and the busy times at the restaurant. These times have been great, both nice and relaxing for us!! We also like going to this restaurant because it is located in scenic Elizabeth Park

S
New England
2 reviews
Dined on January 12, 2020
Overall5food5service5ambience5

We always enjoy The Pond House. The setting is beautiful inside and out. The service is always great- experienced, engaged, & energetic. Food is fabulous and there are always innovative and unique items on the menu. We love this place and are grateful to have it nearby.

b
New England
1 review
Dined on January 10, 2020
Overall2food4service1ambience2

Went on a Friday night during restaurant week. They had a wedding reception in the other room and it seemed like they didn’t have the staff to handle the restaurant. It took over two hours to finally get to the dessert... if they can’t handle running a restaurant and a wedding reception at the same time they should close the restaurant while doing weddings.

OT
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Lovely restaurant. The food was amazing and so was the service. We'll definitely go back.

PF
1 review
Dined on January 10, 2020
Overall5food5service4ambience5

I (South Carolina Grammy) purchase the pond cash every and this is my special place to take my Connecticut family. I have two dates planned: one with mama and grandkids and one with my son and kids. (older grandson has autism and someone has to stay at home with him). When he was younger we were able to bring him but no longer, but this place has a special meaning to this family.
It is located in the most beautiful part of West Hartford Connecticut and the menu is diverse enough for both adults and children. Although I would probably recommendtaking children during the day or brunch. They are very crowded at times just because they are so desirable. One cannot visit West Hartford without dining here.

GT
New York Area
7 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Attentive service, creative presentations and delicious food.

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