Poblano Mexican Restaurant

Reseñas de Poblano Mexican Restaurant de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Unspecified1 reseña

   1.0

   Evaluado el 25 de junio de 2019

   1. Global 1

   Can you give a place negative stars? Man, they must be making a fortune to be able to offend their customers, in a small town no less, and still be in business. We ordered take out. I ordered a meal with 3 items, I got 2. Called them back, explained the situation, was apologized to and told I would have a credit for a free meal. I was impressed. On my next order I mentioned the free meal. They checked my information that was on file but was told the owner changed it to the missing item only if I bought another full meal. I tried to tell them I would gladly pay for the new meal minus the cost of the missing item, besides, didn't need 2 of the missing items at the same meal cuz I can't eat that much. The owner would not budge. The point is. We entered into a contract. They would provide all items listed in the menu for that offering. I agreed to pay a certain price for those items. I paid and they did not deliver all items. So in this transaction I get ROBBED TWICE! Not getting what I paid for the first time and then if I was foolish enough to order again from them, my reimbursement was a food item that would just probably have to be thrown out. Reasonably thing to do was to discount the next order by the cost of the original missing item. But I guess when you are that greedy and money hungry good customer relations doesn't enter into the equation.
   

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