Plough - Effingham

Reseñas de Plough - Effingham de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jules

   Brighton3 reseñas

   4.0

   Comieron hace 3 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Lovely staff and service Carefully and tastefully redecorated recently Enjoyable Sunday roast - we had the beef. Lovely and rare (but ask first in case you prefer well-done) Looking forward to going again :)
   

   Plough - EffinghamRespuesta enviada hace 2 días

   Thank you Jules for your review and 4 stars! Hopefully next time we can get that extra 1 star from you - if we remember the sauces !
   

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2. A

   Andrew

   Berkshire4 reseñas

   4.0

   Comieron en 7 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   We booked a table for a Wednesday lunchtime, The Plough was moderately busy, a sign of a successful business. 3 of us ordered the Steak and Ale Pie, and my wife the shredded aromatic duck salad, we found the food to be tasty and the size of the portions about right. Service was friendly and relatively quick, and the price of the meals about right-what you expect to pay in Surrey. Recommended.
   

   Plough - EffinghamSe respondió el 12 de mayo de 2025

   Hello Andrew for your great review, the duck salad is a firm favourite at the moment with the sunny weather! Hope to see you back again soon.
   

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3. O

   Olivia

   Surrey1 reseña

   3.0

   Comieron en 1 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   Food was nice enough. Staff had no idea what they were doing. Chefs were great and ended up bringing food out.
   

   Plough - EffinghamSe respondió el 2 de mayo de 2025

   Thanks Olivia for your feedback, we're sorry to hear you didn't have a good experience, we were unexpectedly busy and the staff were caught off guard, we will feed this back to the front of house team though and make sure next time we are prepared!
   

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4. S

   Sonia

   Londres4 reseñas

   5.0

   Comieron en 29 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   The sunshine helped of course, but we had a lovely lunch-time experience at the Plough at Effingham. It has been newly refurbished inside, with a smart ladies loo, including Bramley soap and hand lotion. There is new wooden furniture at the front and the back garden is calm and sunny with trees and shrubs. I understand that cushions will soon be supplied for the seats. The food was fresh and delicious. Service was friendly and we felt very welcome and relaxed.
   

   Plough - EffinghamSe respondió el 2 de mayo de 2025

   Thank you, Sonia, for your review and glowing report on the toilets and soap — we aim to please! We’re delighted that we can finally use the garden and hope the sunshine is here to stay so we can continue enjoying the new garden furniture (with cushions) and the sunny space. Hopefully, we’ll see you back in the garden soon.
   

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5. P

   Phyl

   Surrey1 reseña

   2.0

   Comieron en 26 de abril de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 4
   4. Ambiente 1

   Very disappointing. We have been visiting the Plough for years and the lunchtime menu has always been suitable and well priced. Prices have gone up by about 30-50% and just not enough choice at a decent lunchtime price. There was very few people in the pub or the garden whereas before it has always been buzzing. It was very noisy though. The staff were very helpful and pleasant!
   

   Plough - EffinghamSe respondió el 2 de mayo de 2025

   Hello Phyl, I'm sorry to read that your recent visit to the plough was disappointing, we have a whole new menu and if anything the choice has increased and its shame you don't agree. Prices have increased across the whole hospitality industry and we are matched with the area and try to be inline with other pubs in the area. We will feedback on the noise as this is not ideal when you want to enjoy a meal with friends. Thanks again for feeding back on your recent visit. Regards Sara
   

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6. M

   Marie

   Surrey3 reseñas

   3.0

   Comieron en 24 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   We were 5 people and 3 meals were good. Beef and ale pie was lovely and the duck salad quite nice. 2 meals, both chicken schnitzel, were very over cooked, very dark bread crumbs and very dry. Chips also not so nice. Ambience was very nice and I believe that there has been renovations, which looked lovely. The service was a little slow and a little abrupt at times. Although we are a friendly bunch.
   

   Plough - EffinghamSe respondió el 25 de abril de 2025

   Hello Marie, Thank you for your feedback, we take all reviews seriously and appreciate your detailed comments. Sorry to hear the schnitzel was overcooked, this is one of our more popular dishes so we need to get it right ! Thanks again Marie for your review. Regards Sara
   

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7. c

   chris

   Surrey1 reseña

   3.0

   Comieron en 24 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   food was delicious but took too long to be served and the food didn't all come at once.
   

   Plough - EffinghamSe respondió el 25 de abril de 2025

   Thank you Chris for the review and feedback, this is not ideal I agree and we will feed this back to the kitchen. Glad you enjoyed the food though - when you got it !
   

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8. E

   Elke

   Surrey2 reseñas

   5.0

   Comieron en 21 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely renovated pub, brilliant servers which makes all the difference. Vegan options were great, overall lovely lunch spot.
   

   Plough - EffinghamSe respondió el 22 de abril de 2025

   Thanks Elke for your 5 stars - sounds like you enjoyed your visit :). Hope to see you again soon.
   

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9. K

   Kath

   Surrey1 reseña

   2.0

   Comieron en 13 de abril de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   We’ve been visiting The Plough in Effingham for many years, under previous ownerships, and have always enjoyed the food and service. Sadly, on our most recent visit, we noticed a drop in standards which was disappointing given its past reputation. The menu still offers a good selection and is averaged priced. While the food tasted okay, the experience was let down by a significant delay—we were warned of a 20-minute wait, which ended up being over an hour. When the Sunday roast finally arrived, the chicken was minimal and quite dry, and the pig in blanket was so overcooked it was difficult to cut. One even flew off the table during an attempt! The vegetable portion was surprisingly sparse—just a slither quarter of a carrot and parsnip, with no sign of the green beans, cabbage, or leeks that were meant to be included. With only 2 staff members serving and a third arriving later, it was difficult to flag the issue during the meal. When we finally raised our concerns after finishing, the waiter was apologetic and did his best, but the manager never responded directly. We had to ask again why our vegetables hadn’t been added. We were eventually told the missing vegetables were due to a miscommunication with the kitchen, and we were offered complimentary desserts, though we declined and asked for our non alcoholic drinks to be left off the bill to which they complied. It seems the pub is no longer owner-managed, and unfortunately, that change appears to have affected the overall quality. Our waiter tried their best under pressure, but the experience didn’t live up to the pub’s former high standards and as others have reviewed the manager is not right for the place - in fact even the clientele was not the same. We hope things improve, but for now, we’d hesitate to recommend it as we once did.
   

   Plough - EffinghamSe respondió el 15 de abril de 2025

   Hello Kath, Firstly we're sorry to read about your recent visit to the Plough last Sunday, this is not our usual approach, we are taking steps to make sure this changes. Sunday was a challenge for us and we did have a longer than expected wait for food. The vegetables was our error as every dish should have a separate bowl of green beans, cabbage and leeks to accompany it and this was missed. We do always ask that you let the staff know that the food is not right and I understand you not wanting to bother the staff when its busy - but we don't mind especially if its affecting your visit. We are working on the communication as a team and feedback helps too! Thanks again for your feedback, if you want to discuss further please send us an email info (at) plougheffingham.co.uk Regards Sara
   

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10. W

    WARREN

    Londres2 reseñas

    3.0

    Comieron en 6 de abril de 2025

    1. Global 3
    2. Comida 2
    3. Servicio 5
    4. Ambiente 3

    The service was very good, puddings were good but the main courses were generally average. Regrettably there were no local ales on draft, not sure we will hurry back.
    

    Plough - EffinghamSe respondió el 7 de abril de 2025

    Hello Warren, We're sorry your recent visit was only 3 stars, we did run out of our popular Shere Drop this weekend, which was due to it being so popular in this beautiful weather! And its a shame your mains were only average, we do have a new menu coming soon if we can tempt you back ..... If you would like to discuss this more please email info (at) plougheffingham.co.uk Thanks again for letting us know your feedback. Regards Sara
    

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