Pier 4 at Boomtown Casino and Hotel

Sort by

Filters

1. CB

   CandaceB

   1 review

   4.0

   1 review

   Dined on January 18, 2020

   overall4food4service3ambience3

   Everything was nice as always I just believe that the waitress was overwhelmed and need help that particular evening

   Report
2. D

   Ddotster

   New Orleans

   1 review

   4.0

   1 review

   Dined on January 11, 2020

   overall4food4service1ambience3

   If the service is good, it would be a good restaurant. The service when we were there was the POOREST I have EVER seen in a restaurant. There were two waitresses for the entire restaurant. We waited a long time to order, food was brought out all at the same time basically with the exception of ONE of the appetizers and the salad wasn't brought out at all until I asked about it. The food may have been sitting as it wasn't all warm. My husband's steak was perfectly med. rare while mine was ordered the same but was med. well however after the LONG wait and with the waitress not even coming by to ask if everything was OK, I was unable to return it. My husband couldn't get a drink refill for a while and then never another one. There was other staff that did come toward the end after another lady got very angry and loud but for the most part, it seemed that nobody cared much about the service or either wasn't trained. I left a 20% tip but the service was worth 5% at best. The food was pretty good and would have been almost excellent had it been the proper temperature. I MAY try them again as food tasted pretty good but we did not receive $190 of service by any means and cold food served all at once was not worth that price.

   Report
3. SG

   SGB198138

   New Orleans

   147 reviews

   vip
   4.0

   147 reviews

   Dined on November 16, 2019

   overall4food3service5ambience3

   Food is averagevbut bartender is excellent. The portion sizes are great and breadbis very good.

   Report
4. TP

   TrishP

   1 review

   4.0

   1 review

   Dined on September 22, 2019

   overall4food3service4ambience3

   Wouldn’t recommend large group. A party of 15 arriving at 7 didn’t get food until 8:30. Some cold, hard pasta.. just don’t think they can manage a large group.

   Report
5. SG

   SGB198138

   New Orleans

   147 reviews

   vip
   3.0

   147 reviews

   Dined on August 29, 2019

   overall3food3service4ambience3

   Fried shrimp plate was good but the prime rib was awful.

   Report
6. J

   James

   1 review

   5.0

   1 review

   Dined on August 24, 2019

   overall5food4service4ambience5

   Had my table reserved for 7:00 we were seated and ordered 🍹 the waitress was very nice food was great the dining experience was so cool.

   Report
7. SG

   SGB198138

   New Orleans

   147 reviews

   vip
   4.0

   147 reviews

   Dined on August 23, 2019

   overall4food3service5ambience4

   Food is decent and service at bar is outstanding. Bartenders are very nice and social and very much on the ball.

   Report
8. LR

   LindaR

   1 review

   5.0

   1 review

   Dined on August 10, 2019

   overall5food5service5ambience5

   Wonderful experience...we had not eaten in Pier 4 in years and we were impressed with food and service...we will be back soon!

   Report
9. SG

   SGB198138

   New Orleans

   147 reviews

   vip
   3.0

   147 reviews

   Dined on July 25, 2019

   overall3food3service4ambience3

   Food is average at best but the bartender is super friendly and on the ball.

   Report
10. DE

    DENISED

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on July 7, 2019

    overall5food5service5ambience5

    We loved our waitress!! she was the best, always made sure that we had and she even suggested things when asked about. funny too!

    Report
11. SG

    SGB198138

    New Orleans

    147 reviews

    vip
    1.0

    147 reviews

    Dined on June 28, 2019

    overall1food1service3ambience3

    New York Strip was tough and full of grissle. Terrible grade of meat and it was undercooked. Very disappointing.

    Report
12. w

    wendyt

    1 review

    2.0

    1 review

    Dined on May 25, 2019

    overall2food4service1ambience2

    The waitress did not check on the group for refills and the final bill .. we waited over 30 mins . Table was recently restored/restrained / painted All 4 guest walked away with brown strain or paint on our shirts Thank you Wendy Thibodeaux

    Report
13. ST

    SavannahT

    1 review

    5.0

    1 review

    Dined on May 25, 2019

    overall5food5service2ambience5

    Food was fantastic, we were seated right away. Our food came out fast and it was cooked and seasoned perfectly. Our waitress was a little rude but overall we enjoyed it!

    Report
14. JJ

    JayJ

    1 review

    5.0

    1 review

    Dined on May 19, 2019

    overall5food5service5ambience5

    Our server Jessica was outstanding, from her big smile, great attitude, on spot with service and made our experience so much more enjoyable. What ever you are paying her is not enough. Food was best we had on our trip by far.

    Report
15. L

    Lilfire66

    New Orleans

    1 review

    5.0

    1 review

    Dined on May 4, 2019

    overall5food5service5ambience5

    Our waitress Jessica was the best ! Very attentive,friendly,just a very pleasant experience with this waitress 😍😍

    Report
16. LK

    LaKeishaL

    New Orleans

    1 review

    4.0

    1 review

    Dined on April 27, 2019

    overall4food4service2ambience3

    The food was good. The service left a lot to be desired. My steak was prepared wrong but the flavor was great. My waitress was very INATTENTIVE, I went without drink for about 10 minutes and several times I had to ask others to get her.

    Report
17. M

    Marinegirl1227

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on April 4, 2019

    overall5food5service5ambience5

    Our server Jessica was outstanding and attentive!!! The food was great and plentiful!!! I would love to go back in the future!!!

    Report
18. SC

    SCOTTS

    1 review

    1.0

    1 review

    Dined on March 10, 2019

    overall1food1service1ambience1

    Let me start by saying the waitress did an amazing job despite the fact that the kitchen made her job almost impossible. The wait time was over a hour and a half once we placed our order and when the food finally came out, my wife's steak was under cooked and extremely fatty. We sent it back only to have another extended wait. We were very disappointed with the kitchen service.

    Report
19. DC

    DorisC

    New Orleans

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2019

    overall3food3service3ambience3

    The food was okay. The service could have been faster. The cost for that special menu was pricey. The desserts were horrible.

    Report
20. PT

    PhilipT

    1 review

    1.0

    1 review

    Dined on December 8, 2018

    overall1food1service1ambience1

    The service sucked and the food for the price I paid for was worthless. Very bad

    Report
21. AN

    AndrewN

    New Orleans

    1 review

    3.0

    1 review

    Dined on December 1, 2018

    overall3food3service3ambience2

    This restaurant is strictly for if you have comps in the casino. If you're using actual money, DO NOT go here. Food is average for very expensive price. Wait time is very long because of the constant to-go orders (they really should not allow to-go orders at a "steak" house). Service is average, and the food itself is also very average. Not a place to spend your money unless you have comps.

    Report
22. GG

    GuadalupeG

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on November 17, 2018

    overall5food5service5ambience5

    We had a steak the my husband and I shared - it enough for the both of us and cooked just as we requested. baked potato was huge which were also able to share. Great meal!!

    Report
23. W

    Wopsalad

    Baton Rouge

    10 reviews

    2.0

    10 reviews

    Dined on November 3, 2018

    overall2food1service2ambience1

    Service was slow, bread was cold and hard as a rock and the food quality just wasn’t there considering the prices. My side dish was colder than room temperature. Only good thing about the experience was that we had a $30 voucher so we wasted only about $50 of our own cash instead of $80. 👎🏻

    Report
24. D

    Doodle

    1 review

    5.0

    1 review

    Dined on November 2, 2018

    overall5food4service5ambience3

    My wife and I planned a week ‘s vacation in New Orleans to see the sites and experience the local foods. My wife and I wanted to have a Cousy dinner at a nice restaurant. We had been waiting for several days as the restaurant is only open 3-4 nights a week. When the time came, we were excited and hungry for a great meal. Pier 4 did not disappoint. My wife and I were seated and served by a wonderful waitress named Lynn. She was knowledgeable, charming and a delight to have served us. We were so happy with our meal and service, we went back the next night and experienced the same great service and food. We are on our way home but we have the experience and memories to keep forever.

    Report
25. GM

    GailM

    1 review

    4.0

    1 review

    Dined on October 27, 2018

    overall4food4service2ambience3

    We were seated quickly but the wait time afterwards was very slow.

    Report
26. JM

    JacquesM

    1 review

    5.0

    1 review

    Dined on September 21, 2018

    overall5food5service5ambience5

    Amazing staff and service, food was phenomenal!!!! Everyone had a different dish on the menu and we would recommend them to anyone.

    Report
27. DS

    DonnaS

    1 review

    1.0

    1 review

    Dined on September 15, 2018

    overall1food2service1ambience1

    We were quickly seated for our 7p.m. reservation for which we were 5 minutes early. Then nothing for 20 -25 minutes. Waiting staff passed and did not acknowledge our presence or say I will be with you shortly. At 20 minutes the busboy notices our table along with another table who had been there about 10 minutes and came and brought bread and butter, no water. Finally at 07:25 the waitress came and said "Sorry for the wait" which means she knew we were there all that time and she had been passing back and forth. After ordering all the food which consisted of gumbo, a seafood platter and avocado crabmeat salad and dessert, all the food was brought at once including dessert, the quality of the food was good, with the seafood platter having the largest shrimp and plenty of food. Too bad most of it was cold or room temperture. Crazy place. The waitress was polite after she began to serve but not very good. I did notice the other couple arriving having the same long lad in service but not as long, with another server. I will not eat at this restaurant again and would not recommend it.

    Report
28. DC

    DonC

    1 review

    5.0

    1 review

    Dined on September 1, 2018

    overall5food5service5ambience5

    Wait staff excellent service food was very good and wait time short

    Report