P.F. Chang's - West Hartford

P.F. Chang's - West Hartford reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bill

   Portland20 reviews

   3.0

   Dined on May 14, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was spotty despite very few diners. Food was okay but not up to standards at other P F Changs
   

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2. D

   Diana

   Philadelphia7 reviews

   1.0

   Dined on May 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Watch your card and you charges later from your credit card, or better pay cash.
   

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3. N

   Nick

   New York City1 review

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   P.F. Changs' food just isn't the quality it used to be. It's identical to the freezer isle at the grocery store. It used to be fresh and amazing... but no longer.
   

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4. E

   Eric

   Unspecified1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server was terrific didn’t rush me and I enjoyed my meal.
   

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5. L

   Larry VIP

   Philadelphia220 reviews

   4.0

   Dined on January 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   slow to start but good thereafter. arrived early for reservation but had to wait until the arranged time. no drink menus given when seated, and that slowed our start. waiter then distracted with others as we had to wait to get them and then to get the drinks. after that, all went smooth and efficiently.
   

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6. C

   Cheryl VIP

   Atlantic City57 reviews

   3.0

   Dined on January 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   There seemed to he an inconsistency in the preparation of the dishes we ordered. The quality of the experience has changed over the years. There wasn't much in the way of veggies in the sweet and sour chicken. The beef lo mein veggies weren't cooked enough, and the noodles were dry. The manager made an effort to correct the issue, which was appreciated. I can remember when you would be served a trio of sauces at the table when you were seated, and the dishes were full of veggies and protein. That is not the case anymore.
   

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7. B

   Beth VIP

   Orlando23 reviews

   4.0

   Dined on December 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were seated near the kitchen which was not ideal, however the food and service was very good.
   

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8. P

   Patricia

   Greater Boston23 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food especially the sticky ribs! Great service and love the appetizer menu!
   

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9. D

   Daniel VIP

   New York City80 reviews

   3.0

   Dined on December 6, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Good food and great service. Restaurant needs a refresh inside. Many seating areas worn and in need of attention.
   

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10. D

    Dan

    Connecticut1 review

    5.0

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience! This location did not disappoint-
    

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