P.F. Chang's - Wauwatosa

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1. OT

   OpenTable Diner

   Milwaukee

   1 review

   vip
   1.0

   1 review

   Dined 7 days ago

   overall1food1service5ambience3

   Server was amazing and so kind. He let us know the vegetable fried rice was made to order versus the add on fried rice which apparently sits out all day. My fiancé and I both got the orange chicken, and it was very mooshy. Definitely won’t go back.

   Report
2. S

   Sandybell

   Milwaukee

   15 reviews

   vip
   3.0

   15 reviews

   Dined on July 31, 2022

   overall3food3service2ambience3

   Our server was very nice, however we waited an hour for our food. Tables that came after us got their food served first which leaves me to believe that our server forgot to put our order in. We didn't ordered anything special, dynamite shrimp, fried rice with short rib and 2 kids meals.

   Report
3. OT

   OpenTable Diner

   Milwaukee

   2 reviews

   1.0

   2 reviews

   Dined on July 26, 2022

   overall1food3service1ambience1

   Completely disappointing time. First off the menu is completely different. Most importantly the food and service was awful. Zero flavor, very bland and rather high price increases. We used to love this place. Now we will never come back

   Report
4. NG

   NitinG

   San Francisco

   1 review

   5.0

   1 review

   Dined on July 4, 2022

   overall5food5service5ambience4

   The server was excellent and gave us great recommendations for drinks and deserts. Food took a while to arrive but was very good. Service was attentive but not intrusive. Would go there again!

   P.F. Chang's - WauwatosaResponded on July 22, 2022Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

   Report
5. OT

   OpenTable Diner

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined on June 29, 2022

   overall5food5service5ambience5

   The food and service were outstanding! The only negative feedback I have is that this restaurant never seems to receive my Open Table reservations, but luckily they were still able to seat us right away.

   P.F. Chang's - WauwatosaResponded on July 22, 2022Thanks! We’ll share this with our team! Hope to see you soon!

   Report
6. OT

   OpenTable Diner

   Milwaukee

   5 reviews

   vip
   3.0

   5 reviews

   Dined on June 10, 2022

   overall3food3service3ambience2

   Food is just ok. Meat overdone and no flavor.

   Report
7. OT

   OpenTable Diner

   Milwaukee

   5 reviews

   vip
   3.0

   5 reviews

   Dined on May 26, 2022

   overall3food3service4ambience5

   The ginger chicken broccoli dish came with enormous hunks - sorry - florets - of broccoli but no knife with which to cut them. Dish was visually and tastefully underwhelming as well.

   Report
8. CA

   CAS1181

   Milwaukee

   1 review

   5.0

   1 review

   Dined on May 23, 2022

   overall5food5service5ambience5

   Our server was great, food was hot, and we had a great night. Makes up for our last time which was absolutely terrible. We will be back!

   Report
9. J

   Jade1234

   NW Territories

   10 reviews

   5.0

   10 reviews

   Dined on May 23, 2022

   overall5food5service5ambience5

   Excellent food and service!

   Report
10. GS

    GailS

    Milwaukee

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    Excellent service and food. It was pretty loud there. Really my only complaint was the noise.

    Report
11. OT

    OpenTable Diner

    Minneapolis

    2 reviews

    5.0

    2 reviews

    Dined on March 7, 2022

    overall5food5service5ambience5

    Quick and good

    P.F. Chang's - WauwatosaResponded on March 10, 2022Thanks! We’ll share this with our team! Hope to see you soon!

    Report
12. RA

    RichardA

    Milwaukee

    8 reviews

    2.0

    8 reviews

    Dined on March 6, 2022

    overall2food3service4ambience2

    When we arrives, the front desk had no record of this reservation. We had to wait until 1:30 for a table to be setup.

    P.F. Chang's - WauwatosaResponded on March 10, 2022We're sorry to see that your visit wasn’t a good one! We've reached out to you in private message.

    Report
13. RF

    RayF

    Milwaukee

    1 review

    2.0

    1 review

    Dined on March 3, 2022

    overall2food4service2ambience3

    Got there at 6:45 for a reservation. Didn't sit down until almost 7:30 and didn't leave until after 9:10. Service was slow and host staff did nothing to explain to the situation. Our waitress was friendly.

    P.F. Chang's - WauwatosaResponded on March 10, 2022We’re sorry to hear about your disappointment! We have reached out to in a private message. Thanks!

    Report
14. MG

    MsGlo

    Milwaukee

    11 reviews

    5.0

    11 reviews

    Dined on February 2, 2022

    overall5food5service5ambience5

    As usual the food was delicious and our server was outstanding!!!

    P.F. Chang's - WauwatosaResponded on February 11, 2022Thanks for sharing this! We hope to see you soon!

    Report
15. KG

    KatieG

    Milwaukee

    17 reviews

    3.0

    17 reviews

    Dined on January 27, 2022

    overall3food3service3ambience3

    Reservation was lost even though I had the email confirmation. Asian pear mojito was quite good. Food and service was average.

    Report
16. JB

    JimB

    Tampa

    25 reviews

    vip
    5.0

    25 reviews

    Dined on January 13, 2022

    overall5food5service5ambience4

    Server very attentive and efficient. Had great personality and customer service. Have not experienced that in quite a while. Great job.

    P.F. Chang's - WauwatosaResponded on February 11, 2022Thanks for taking the time to share your feedback with us! We hope to see you soon!

    Report
17. WL

    WineLuvr

    Milwaukee

    30 reviews

    vip
    3.0

    30 reviews

    Dined on January 6, 2022

    overall3food3service4ambience3

    We chose this eatery since it was midway between tow of us. Both of us had been there before. The dining room was very dark - - I know one wants atmosphere but this was like dining in a dark closet. Fortunately I had my cell phone, The server (Herman???) was very friendly and very good about checking back with us. The food was warm (not hot) and really in need of spices or something to add life., It was OK - just bland. The bottom loin e on the choke was pretty sizable for two entrees and to soft drinks.

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18. OT

    OpenTable Diner

    Milwaukee

    1 review

    5.0

    1 review

    Dined on November 12, 2021

    overall5food5service5ambience4

    Nice experience !!!

    P.F. Chang's - WauwatosaResponded on December 3, 2021Thanks so much! We hope to see you again soon!

    Report
19. OT

    OpenTable Diner

    Milwaukee

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 24, 2021

    overall5food3service5ambience3

    Our server was wonderful!

    Report
20. SL

    SteveL

    Milwaukee

    6 reviews

    5.0

    6 reviews

    Dined on September 19, 2021

    overall5food5service5ambience4

    We went to P.F. Chang's for our anniversary and were very satisfied. A special call-out to our server, Savannah. She was polite, attentive, and friendly. Our visit was made all that much better for her presence and great service. This location is lucky to have a person such as her. We will return.

    Report
21. JC

    JasonC

    Milwaukee

    8 reviews

    4.0

    8 reviews

    Dined on July 5, 2021

    overall4food3service5ambience4

    Food wasn’t as good as in the past. Thoroughly disappointed.

    Report
22. JD

    JulieD

    Milwaukee

    8 reviews

    5.0

    8 reviews

    Dined on May 5, 2021

    overall5food4service5ambience4

    Food was good, as usual. Quiet atmosphere. Great service!

    P.F. Chang's - WauwatosaResponded on May 28, 2021Thanks! We’ll share this with our team! Hope to see you soon!

    Report
23. OT

    OpenTable Diner

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on March 16, 2021

    overall5food5service5ambience5

    Always enjoy our time at P.F. Chang’s. Great food, inventive and beautiful presentation. Every time all the time.

    Report
24. PP

    PatP

    Milwaukee

    13 reviews

    vip
    4.0

    13 reviews

    Dined on March 7, 2021

    overall4food4service4ambience5

    The food at the restaurant was very good. There’s a large variety of foods on the menu to please different tastes. Our service supposed slow but may have been due to the increase and take out. Overall I would recommend this restaurant for dining the family or friends.

    Report
25. DS

    DarleneS

    Milwaukee

    3 reviews

    5.0

    3 reviews

    Dined on March 6, 2021

    overall5food5service5ambience5

    Love this restaurant and the atmosphere. Food is always exceptional

    Report
26. TJ

    TJN22

    Milwaukee

    17 reviews

    vip
    3.0

    17 reviews

    Dined on February 28, 2021

    overall3food3service2ambience3

    we generally like the food, although this visit the dry-rubbed ribs were a disappointment. Mixed drinks lack consistency. The service lacks professionalism, promptness, and knowledge of the Open Table Rewards program.

    Report
27. K

    Kathleen

    Milwaukee

    3 reviews

    1.0

    3 reviews

    Dined on February 21, 2021

    overall1food1service1ambience1

    Disappointed. We got there and they didn’t have our reservation on their records. But thank goodness because they were way over capacity. People were standing almost elbow to elbow waiting for their tables. Which was especially concerning due to the COVID situation.

    Report
28. MS

    MikeS

    Milwaukee

    6 reviews

    5.0

    6 reviews

    Dined on February 20, 2021

    overall5food5service5ambience5

    Good experience

    Report
29. SL

    SueL

    Milwaukee

    4 reviews

    5.0

    4 reviews

    Dined on February 15, 2021

    overall5food5service5ambience5

    PF Chang never disappoints. The food always tastes fresh and the service was great. I felt really safe with the mitigation efforts they have in place.

    Report
30. H

    Heyblueoc

    Milwaukee

    18 reviews

    vip
    5.0

    18 reviews

    Dined on October 30, 2020

    overall5food5service5ambience5

    Excellent food and service. Restaurant was well-distanced

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31. KM

    KevinM

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on October 24, 2020

    overall5food5service5ambience4

    It went well

    Report
32. JP

    JessicaP

    Chicago

    7 reviews

    3.0

    7 reviews

    Dined on October 17, 2020

    overall3food4service3ambience3

    Made a reservation for 4 for 6:30. Staff seemed more annoyed at how busy they were versus serving us. Felt rushed through our meal. Had to ask multiple times for water/plates/silverware, etc. Food was good. Pricey.

    P.F. Chang's - WauwatosaResponded on October 23, 2020We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

    Report
33. KM

    KarieM

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on September 25, 2020

    overall5food5service5ambience5

    We had a very enjoyable experience. We plan to return in the near future.

    Report
34. I

    Italian

    Milwaukee

    4 reviews

    5.0

    4 reviews

    Dined on September 4, 2020

    overall5food5service3ambience4

    Our server was excellent. The hostess was rude and said we didn't have a reservation, which we did. We had a confirmation number, but she was not very pleasant at all to us.

    Report
35. B

    Barbg

    Milwaukee

    14 reviews

    vip
    3.0

    14 reviews

    Dined on August 28, 2020

    overall3food5service5ambience2

    I am making this review based upon the fact that there is currently supposed to be pretty strict protocol going on regarding the COVID 19 sanitization mandates. Even though the staff are wearing masks and seating is staggered to social distance diners, the overall cleanliness of the restaurant was bad. There was no real cleaning done of tables and seating between customers. We saw a girl wipe a table with a paper napkin and brush most of the crumbs from earlier diners onto the floor...where it stayed for at least an hour while we were there. No one was going around sweeping floors. There was no spraying the table or chairs/booths with any sanitiser. In the bathroom, there were unflushed toilets and paper toweling and toilet tissue on the floors. No one was sweeping floors or wiping down surfaces. The food was great, as always. Our server was attentive and nice. The bar was backed up, but that is typical. Overall, we will order our food to go from here for awhile until they get the restaurant back up to standard. I do know they are getting paycheck assistance from the government right now to avoid going into bankruptcy, so I understand there may be staffing and budget issues. But you have to keep your restaurant clean. Period.

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36. OT

    OpenTable Diner

    Washington DC

    21 reviews

    vip
    3.0

    21 reviews

    Dined on August 9, 2020

    overall3food3service3ambience3

    Got there and they could not find my reservations. Winded up eating at bar which was fine since it was just me. Food took almost 30 minutes to get and I had to ask for it. This was one of my places to go but not any longer. Also menu has changed with less options.

    Report
37. OT

    OpenTable Diner

    Milwaukee

    4 reviews

    5.0

    4 reviews

    Dined on August 8, 2020

    overall5food5service5ambience5

    I always love PF Chang’s but I was especially pleased with their precautions during this pandemic. I felt very safe eating there during this uncertain time. The Mayfair Mall closed due to a protest but the restaurant was able to stay open.

    Report
38. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on August 7, 2020

    overall2food5service1ambience5

    Service was very slow.

    Report
39. h

    hate2cook

    Milwaukee

    369 reviews

    vip
    5.0

    369 reviews

    Dined on June 17, 2020

    overall5food5service5ambience5

    Great happy hour. Food excellent and service great

    Report
40. A

    Allison

    Milwaukee

    6 reviews

    vip
    2.0

    6 reviews

    Dined on March 8, 2020

    overall2food2service1ambience5

    I normally love P.F. Chang's, but this particular location has never really done it for me. On our last visit, our server took a VERY long time to take our orders, refill drinks, bring us our checks, etc. We had to ask another waitress to get us water at one point. The food was only okay. Overall, I wouldn't be in a hurry to come back to this location.

    P.F. Chang's - WauwatosaResponded on March 17, 2020We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

    Report