P.F. Chang's - Troy

4.5
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82 Reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 82 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
100% of people would recommend it to a friend
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s
Montreal
6 reviews
Dined 4 days ago
Overall 3food 5service 1ambience 3

The food was great as usual but it took over one hour to get served with food after being seated at our table. Apparently PF Chang's has decided to run take out specials on the weekend which has stressed the ability of the kitchen to keep up. The end result is that those who actually attend the location suffer. PF Chang's need to wake up and not run these take out specials on the weekend. The place was packed and "everyone" was visibly not pleased. I really felt sorry for the wait staff and Manager that had to continously apologize for a higher up decision.
Oh yes, I almost forgot that my Open Table reservation was not on the restaurant's list. Lots of fingerpointing going on. My faith in Open Table has been significantly reduced....so much so I am considering using another app or call the restaurant direct in the future.

N
Milwaukee
23 reviews
Dined 6 days ago
Overall 4food 4service 5ambience 3

Always a good time. Had a great take on Khoa Soi - called Chiang Mai Noodles. Lovely wantons, solid "Americanized" Canton style Chinese food. Used to be more elegant inside, seems they have downscaled the experience to be more fast and introduced a shorter menu. Service was great and attentive. I'd go back.

MP
Detroit
13 reviews
Dined on October 13, 2019
Overall 2food 4service 1ambience 3

The kitchen was very slow and our main courses took over 45 minutes to reach the table. And one order of sushi had to be returned because it wasn't what we ordered. The good tasting food was ruined by sub-par service.

P.F. Chang's - Troy
Responded 4 days ago

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Detroit
2 reviews
Dined on October 10, 2019
Overall 5food 5service 5ambience 5

Friends birthday

p
Detroit
2 reviews
Dined on September 22, 2019
Overall 4food 3service 3ambience 4

Main ingredient of my entree was forgotten. Brought it out and when I pointed out, they brought me stuff to add. No apologies of any kind.

f
Savannah
3 reviews
Dined on September 20, 2019
Overall 4food 5service 5ambience 5

We had a very enjoyable lunch at PF Chang's. The service and ambiance were great and the food was wonderful. A lovely luncheon had by all.

OT
Tampa
5 reviews
Dined on September 4, 2019
Overall 5food 5service 5ambience 5

Service and food great!

OT
1 review
Dined on September 1, 2019
Overall 5food 5service 4ambience 5

Always fantastic food. I would have given all 5 stars, but I used the restroom before my food arrived. When I came back, the busboy was cleaning off my water glass as my food was placed on the table. Knowing that I returned and he took my water, I would assume he'd bring another. No one did. I had to flag down our waiter after 10 minutes to request a replacement.

DL
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Very good service, delicious food and nice ambiance. Open design leads to a noisier setting than we prefer for conversation but overall the experience was good.

OT
Detroit
2 reviews
Dined on August 30, 2019
Overall 5food 5service 5ambience 5

Very good appetizers and good portion sizes for happy hour

C
Detroit
55 reviews
Dined on August 24, 2019
Overall 4food 4service 5ambience 4

Tasty food, good service in a pleasant environment.
Open table asked if it was a special occasion and it was a Birthday celebration. However, nothing special or any acknowledgement was provided. Maybe should forget that question, unless some type of acknowledgement is provided. Not a big deal, but perhaps a birthday wish, offer of a complimentary appetizer or dessert, etc.

SA
Washington DC
6 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

My sons birthday!

C
Northern MI
32 reviews
Dined on August 5, 2019
Overall 4food 4service 4ambience 4

Average food and service. Fine for a quick casual bite.

DC
Detroit
5 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

We orderd mango iced tea, wontons, a sushi roll, and an entree for three people. There was plenty of delicious food for us and we even took some of the entree home. The restaurant is clean, service quick and friendly, and the food was cooked perfectly. We can't wait to return.

MW
Detroit
9 reviews
Dined on July 27, 2019
Overall 4food 4service 5ambience 3

Fantastic server but very noisy

OT
Chicago
10 reviews
Dined on July 21, 2019
Overall 3food 3service 3ambience 2

Food is pretty good... at expectation for a chain. Drinks very good. But: no excuse for not getting silverware, long waits for courses, or for staff NOT SWEEPING FLOORS.

Here you have a beautifully designed facility, but you can see food and napkins on the floor all over, and I can feel it under my feet at the table! Not classy, people.

SS
Detroit
1 review
Dined on July 13, 2019
Overall 4food 4service 4ambience 5

Our table was dirty. There was leftover rice and bits from the previous guest

DR
Detroit
11 reviews
Dined on July 13, 2019
Overall 4food 4service 4ambience 4

Please stop serving the plastic straws without asking if we want one first.

RM
Detroit
8 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Great birthday celebration with their service and YUMMO food! Geri, our server was fabulous!!

F
Detroit
17 reviews
Dined on June 19, 2019
Overall 2food 4service 2ambience 2

We waited more than 30 minutes seating to be attended, everybody had a waitress except us

OT
Los Angeles
6 reviews
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

Great service and food. Unique twist on Asian dishes and great menu.

OT
Grand Rapids
2 reviews
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

Peggy was our server and was great!

UB
1 review
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

Love their food, especially, the spicy chicken soup.

OT
Tampa
5 reviews
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

No problems, place is a little too dark inside but overall was good!

RK
Detroit
3 reviews
Dined on May 20, 2019
Overall 4food 4service 5ambience 5

Birthday dinner. Service was wonderful. Our server was super helpful and attentive. I think his name was Kyle but can’t be sure. Food was really good. I was happy to learn I could get certain dishes steamed instead of fried. Ordered the sesame chicken steamed and it was great! 270 calories less per order.

OT
Detroit
1 review
Dined on May 19, 2019
Overall 4food 4service 4ambience 4

We were pleased with the food and service but learned that PF Chang’s in Troy does it check their Open Table account very often. The restaurant honored our reservation since they were busy but told me I should not use Open Table since they don’t connect and update their daily seating with Open Table reservations.

This appears to be an issue on PF Chang’s side and not a Open Table. I informed the manager that if they are on the site it is their responsibility to check for reservations. I may have been understanding but someone else may not, considering it was a special occasion.

OT
Detroit
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Excellent waiter Tyler

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OT
Philadelphia
1 review
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

No complaints, always consistent.

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J
Detroit
19 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Great lunch with friends--the ahi tuna bowl was wonderful! So was the chicken and broccoli. Love this place!!

OT
1 review
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

It was awesome

p
Detroit
18 reviews
Dined on April 24, 2019
Overall 3food 3service 4ambience 3

I love the new style of the restaurant I just wish the tables were not so close together. You can’t have a private conversation .
Drink menu needs more variety.

d
Chicago
19 reviews
Dined on April 19, 2019
Overall 4food 4service 5ambience 3

Good food. Great service but very noisy

OT
Detroit
1 review
Dined on April 10, 2019
Overall 4food 4service 4ambience 5

I had the Chilean Sea Bass with wok sauteed spinach and it was an excellent dish

T
Detroit
28 reviews
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

Birthday celebration and went to our PF Changs and as usual was very pleased.

OT
Detroit
2 reviews
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

It was my daughter’s birthday. She lives in Houston now so when she comes home, especially for b-day, I try to make sure our time together is a great experience.

We had a great Server! She was attentive and made sure everything was great. The food was excellent!

OT
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

I love dining here because you know the food is fresh and is oh so good. Service is impeccable. A very welcoming atmosphere.

DA
Detroit
2 reviews
Dined on March 26, 2019
Overall 4food 4service 4ambience 4

Hostess was rude.

OT
Detroit
1 review
Dined on March 22, 2019
Overall 4food 4service 5ambience 3

Service was excellent. Food was good but unremarkable. Overall we enjoyed our meal.

Please don’t leave dish rags or juice bottles at the hostess station.

OT
Detroit
1 review
Dined on March 22, 2019
Overall 5food 5service 5ambience 4

Great happy hour. Filled up quick, glad we came early!

OT
Detroit
1 review
Dined on March 11, 2019
Overall 4food 4service 3ambience 3

Service a little slow considering the restaurant wasn’t that busy,..but good overall.