P.F. Chang's - Troy
The food was great as usual but it took over one hour to get served with food after being seated at our table. Apparently PF Chang's has decided to run take out specials on the weekend which has stressed the ability of the kitchen to keep up. The end result is that those who actually attend the location suffer. PF Chang's need to wake up and not run these take out specials on the weekend. The place was packed and "everyone" was visibly not pleased. I really felt sorry for the wait staff and Manager that had to continously apologize for a higher up decision.
Oh yes, I almost forgot that my Open Table reservation was not on the restaurant's list. Lots of fingerpointing going on. My faith in Open Table has been significantly reduced....so much so I am considering using another app or call the restaurant direct in the future.
Always a good time. Had a great take on Khoa Soi - called Chiang Mai Noodles. Lovely wantons, solid "Americanized" Canton style Chinese food. Used to be more elegant inside, seems they have downscaled the experience to be more fast and introduced a shorter menu. Service was great and attentive. I'd go back.
The kitchen was very slow and our main courses took over 45 minutes to reach the table. And one order of sushi had to be returned because it wasn't what we ordered. The good tasting food was ruined by sub-par service.
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Main ingredient of my entree was forgotten. Brought it out and when I pointed out, they brought me stuff to add. No apologies of any kind.
We had a very enjoyable lunch at PF Chang's. The service and ambiance were great and the food was wonderful. A lovely luncheon had by all.
Service and food great!
Always fantastic food. I would have given all 5 stars, but I used the restroom before my food arrived. When I came back, the busboy was cleaning off my water glass as my food was placed on the table. Knowing that I returned and he took my water, I would assume he'd bring another. No one did. I had to flag down our waiter after 10 minutes to request a replacement.
Very good service, delicious food and nice ambiance. Open design leads to a noisier setting than we prefer for conversation but overall the experience was good.
Very good appetizers and good portion sizes for happy hour
Tasty food, good service in a pleasant environment.
Open table asked if it was a special occasion and it was a Birthday celebration. However, nothing special or any acknowledgement was provided. Maybe should forget that question, unless some type of acknowledgement is provided. Not a big deal, but perhaps a birthday wish, offer of a complimentary appetizer or dessert, etc.
My sons birthday!
Average food and service. Fine for a quick casual bite.
We orderd mango iced tea, wontons, a sushi roll, and an entree for three people. There was plenty of delicious food for us and we even took some of the entree home. The restaurant is clean, service quick and friendly, and the food was cooked perfectly. We can't wait to return.
Fantastic server but very noisy
Food is pretty good... at expectation for a chain. Drinks very good. But: no excuse for not getting silverware, long waits for courses, or for staff NOT SWEEPING FLOORS.
Here you have a beautifully designed facility, but you can see food and napkins on the floor all over, and I can feel it under my feet at the table! Not classy, people.
Our table was dirty. There was leftover rice and bits from the previous guest
Please stop serving the plastic straws without asking if we want one first.
Great birthday celebration with their service and YUMMO food! Geri, our server was fabulous!!
We waited more than 30 minutes seating to be attended, everybody had a waitress except us
Great service and food. Unique twist on Asian dishes and great menu.
Peggy was our server and was great!
Love their food, especially, the spicy chicken soup.
No problems, place is a little too dark inside but overall was good!
Birthday dinner. Service was wonderful. Our server was super helpful and attentive. I think his name was Kyle but can’t be sure. Food was really good. I was happy to learn I could get certain dishes steamed instead of fried. Ordered the sesame chicken steamed and it was great! 270 calories less per order.
We were pleased with the food and service but learned that PF Chang’s in Troy does it check their Open Table account very often. The restaurant honored our reservation since they were busy but told me I should not use Open Table since they don’t connect and update their daily seating with Open Table reservations.
This appears to be an issue on PF Chang’s side and not a Open Table. I informed the manager that if they are on the site it is their responsibility to check for reservations. I may have been understanding but someone else may not, considering it was a special occasion.
Excellent waiter Tyler
No complaints, always consistent.
Great lunch with friends--the ahi tuna bowl was wonderful! So was the chicken and broccoli. Love this place!!
It was awesome
I love the new style of the restaurant I just wish the tables were not so close together. You can’t have a private conversation .
Drink menu needs more variety.
Good food. Great service but very noisy
I had the Chilean Sea Bass with wok sauteed spinach and it was an excellent dish
Birthday celebration and went to our PF Changs and as usual was very pleased.
It was my daughter’s birthday. She lives in Houston now so when she comes home, especially for b-day, I try to make sure our time together is a great experience.
We had a great Server! She was attentive and made sure everything was great. The food was excellent!
I love dining here because you know the food is fresh and is oh so good. Service is impeccable. A very welcoming atmosphere.
Hostess was rude.
Service was excellent. Food was good but unremarkable. Overall we enjoyed our meal.
Please don’t leave dish rags or juice bottles at the hostess station.
Great happy hour. Filled up quick, glad we came early!
Service a little slow considering the restaurant wasn’t that busy,..but good overall.