P.F. Chang's - Rochester Hills

4.3
54 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 54 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.3
ambience
4.0
value
Noise · Moderate
100% of people would recommend it to a friend
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e
Detroit
7 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Sat in the bar area, bartender was very attentive and the food and drinks were great.

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J
Caribbean
7 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 4

Excellent service seated promptly. Shared a Mongolian beef and changs chicken. Both were excellent.

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OT
Detroit
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Fantastic!

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v
Detroit
21 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Great service and food was great. All the food was definitely on the saltier side which gives it more a fast food feel but overall enjoyable. The drinks were the bomb!

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DP
Las Vegas
4 reviews
Dined on June 8, 2019
Overall 3food 4service 1ambience 3

Server was nonexistent. Food good.

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LG
Detroit
3 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Our service at the bar was excellent

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BL
Detroit
2 reviews
Dined on May 19, 2019
Overall 1food 1service 2ambience 1

We had a reservation and were seated promptly. The waitress took our order.
We have visited numerous P FChangs throughout the U.S. This one was the worst in our opinion.
The lettuce wraps were lacking whatever makes them so enticing. The spicy chicken was way too spicy. Never had it like that.
Our server acted as though we were putting her out for wanting to take our leftovers.
We gave her two gift cards assuming she would use the top one first. Wrong assumption. The top one had to be used one time only. What a hassle. Never again.
Changs has been one of our favorites up until now. We will continue to frequent the Hall Road location.
The restaurant lacked ambiance to say the least. It was extremely noisy.

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LL
New York Area
10 reviews
Dined on May 19, 2019
Overall 2food 3service 1ambience 2

Long wait for getting the order taken.

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F
Detroit
18 reviews
Dined on May 18, 2019
Overall 3food 3service 4ambience 4

First time dining at this location. We ordered our usual entrees, Mongolian Beef, and Lo Mein. My sister’s Mongolian was very dry and didn’t have any sauce. My Lo Mein was very greasy and mushy. The Lettuce wraps were good and our server was attentive.

P.F. Chang's - Rochester Hills
Responded on June 3, 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
Detroit
2 reviews
Dined on May 17, 2019
Overall 4food 3service 2ambience 3

Waitress not familar with menu or cocktail hour.

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M
Detroit
3 reviews
Dined on May 16, 2019
Overall 4food 5service 4ambience 5

Dinged the service a star as we were never offered drink refills with empty glasses in front of us.

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OT
Detroit
1 review
Dined on May 3, 2019
Overall 3food 4service 3ambience 2

Service was slow, lights were turned off at one point and staff seemed confused by that. Otherwise we love PF Chang’s

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OT
Detroit
3 reviews
Dined on April 19, 2019
Overall 5food 5service 5ambience 5

Food and service were great. The server did a good job of recommending dishes and appetizers. It was a great family dining experience—something for everyone.

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OT
Detroit
1 review
Dined on March 23, 2019
Overall 2food 2service 2ambience 3

The food was cold and service was very slow. This was a disappointing experience for my wife’s birthday dinner. We will think twice about going here again.

P.F. Chang's - Rochester Hills
Responded on April 4, 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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F
Detroit
18 reviews
Dined on March 21, 2019
Overall 4food 5service 3ambience 4

The service was not good

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BS
Detroit
3 reviews
Dined on March 12, 2019
Overall 4food 4service 3ambience 4

Overall, our experience wasn't the best I've had at a PF Changs. I found a rubber band in my food, the booth/table was dirty, and the waitress wasn't the most attentive.

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p
Detroit
3 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

First visit. This is unlike any other PF Chang's i've been to. Very hip. My waitress was awesome.

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v
Detroit
1 review
Dined on February 9, 2019
Overall 4food 4service 5ambience 4

Food was great and our server was excellent....a smaller place so it was a little noisy but would go back

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OT
Detroit
1 review
Dined on February 9, 2019
Overall 5food 4service 5ambience 5

Our dining experience was fabulous. Than you to the awesome waitress who was funny, personable, and excellent.

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C
Detroit
20 reviews
Dined on February 8, 2019
Overall 4food 4service 4ambience 3

Good reliable food and service. Like all PF Chang's this place is loud but neatly decorated. Service was terrific and friendly.

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GP
Detroit
1 review
Dined on February 8, 2019
Overall 2food 2service 1ambience 1

It was very noisy and service was slow. Brought out appetizer, soup and meal all at the same time. Took the soup to-go. Sat next to the window and it was very drafty cold - needed to wear my coat the entire time.

P.F. Chang's - Rochester Hills
Responded on February 14, 2019

Thanks for sharing this feedback with us, we're sorry to read this. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OM
1 review
Dined on February 1, 2019
Overall 2food 4service 3ambience 3

We’ve been to this location twice recently and both times we had similar experience. Upon entering and standing in front of the host we were not greeted, or even acknowledged - a simple “Hi, welcome to Changs, we’ll be right with you” would be fine, but nothing. After being seated and ordering pan seared shrimp dumplings it took 20 minutes for them to arrive. Same thing happened with our entree.

P.F. Chang's - Rochester Hills
Responded on February 4, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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GR
Detroit
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Birthday get together was good and waitress was excellent

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J
Detroit
14 reviews
Dined on January 31, 2019
Overall 5food 5service 5ambience 5

Another great meal at Chang's! Love the hot and sour soup and the salmon as well. Delicious!!

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FM
Detroit
25 reviews
Dined on January 22, 2019
Overall 5food 5service 5ambience 5

Great Food & Service !

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OT
Detroit
14 reviews
Dined on January 20, 2019
Overall 2food 3service 2ambience 3

Solo concert competitors win celebration!

P.F. Chang's - Rochester Hills
Responded on January 29, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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JL
1 review
Dined on January 4, 2019
Overall 3food 4service 2ambience 4

Server charged me for a dinner entree of gluten free spicy chicken even though we were there for lunch. When questioned, he claimed it was not available in luncheon option even though I saw it on the menu. It would have been nice if he had gone and checked. I chose not to push the issue. He openly admitted he rarely worked the lunch schedule. Told another of our guests you couldn’t order just one egg roll. Yet it stated that was an option on the menu. The food was tasty.

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J
Caribbean
8 reviews
Dined on December 29, 2018
Overall 5food 5service 5ambience 5

We were promptly walked to our table at the reservation time. Split a Mongolian and a Chang chicken and both were excellent. Beef was cooked perfectly and both dishes were flavorful.

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MM
Detroit
8 reviews
Dined on December 27, 2018
Overall 5food 5service 5ambience 5

Great, good food!

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RD
Detroit
11 reviews
Dined on December 24, 2018
Overall 5food 5service 5ambience 5

there was a very loud group of 3 woman at the bar. Bar tender should have asked them to tone it down

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OT
5 reviews
Dined on December 21, 2018
Overall 5food 5service 5ambience 4

Great food, awesome service!

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S
Orange County
14 reviews
Dined on December 20, 2018
Overall 3food 5service 1ambience 5

I don’t know why I keep returning to this location... I guess maybe because it’s convenient. However, service is always always poor there, food takes forever to come out and all you hear are the servers apologizing to the customers... They need new management!!

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x
Detroit
44 reviews
Dined on December 20, 2018
Overall 3food 3service 2ambience 3

Decent food. Service was very slow - with two apologies along the way. Not much checking for beverage refills while waiting. Pricy chain.

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MS
Detroit
18 reviews
Dined on December 16, 2018
Overall 3food 3service 3ambience 1

Food is always fairly good. The restaurant needs a door on the kitchen. Sitting at a booth at the back of the restaurant gives a direct view to a disgustingly dirty kitchen floor near the woks. Completely lost my appetite as a result.

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OT
Los Angeles
1 review
Dined on December 14, 2018
Overall 5food 5service 5ambience 5

Great food and great service!

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AF
Denver
2 reviews
Dined on December 9, 2018
Overall 2food 3service 1ambience 2

First of let me start by saying that my wife and I have been here multiple times since it has opened and I see it on a down hill slide. When we showed up they lost our reservation. Then when they seated us they put us at the worst table in the restaurant so we decided to eat at the bar. Finally when we go our food it was not what we ordered. Doubt we will return. Hope they can turn it around.

P.F. Chang's - Rochester Hills
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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x
Detroit
2 reviews
Dined on December 8, 2018
Overall 3food 3service 2ambience 4

Had heard great reviews recommending the happy hour at the bar. The bar sitting area was full so we sat at a table after the happy hour time. The service was less than ok. My wife ordered a wine and the lettuce wrap that was recommended, it tasted like it was prepared hours ago, very dry. I requested the brown rice with my meal, when my meal arrived it was white rice. The server came by half way through the meal to see how we were doing, I mentioned that I requested the brown rice and he said that it will be another ten minutes till it's ready. My wife had wanted another glass of wine, every time the server passed us he never acknowledged us. When he came by finally, we were dissapointed with the evening and ready to leave.

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FH
Detroit
15 reviews
Dined on December 8, 2018
Overall 2food 2service 4ambience 4

First time to this particular P.F. Chang's and very disappointed. Kung Pau shrimp was greasy and bland - no spice whatsoever. Orange peel shrimp was not mild spice but extremely hot. Will not go back. Very unusual for a PF Chang's.

P.F. Chang's - Rochester Hills
Responded on December 28, 2018

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
1 review
Dined on December 7, 2018
Overall 5food 5service 5ambience 5

Just a night out with our friends

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LK
1 review
Dined on November 24, 2018
Overall 2food 2service 3ambience 3

Been to this newer P.F. Chang's a few times and it still seems like it's struggling with consistency expected from other locations in this chain. Server was attentive but food quality was hit or miss. Too much oil in the stir fry meals we ordered gave everything a burnt wok taste. In other items, sauce was warm but vegetables were barely cooked. Still lukewarm to cold inside. Pretty much every P.F. Chang's I've ever been too has been pretty consistent with food preparation, but not this one. Disappointing for the price. I'll stick with the Troy location.

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